The Sussex Village Homecare Service

Unit 1, First Floor Offices, Huffwood Trading Estate, Billingshurst RH14 9UR
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8.0 1 Review
  • The Sussex Village Homecare Service, Billingshurst
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Care Provided

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Medication Assistance (Oral)
  • Companionship

Household Services

  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands

Other Care Provided

  • Dementia
  • Cancer Care
  • Palliative / End of Life Care
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Good to Know

Owner

  • The Sussex Village Homecare Service Ltd

Person in charge

  • Katy Clayton-Turner (Manager)
Are you the Owner/Manager of The Sussex Village Homecare Service? View your Advertising Options

The Sussex Village Homecare Service Reviews (1)

8.0

The Sussex Village Homecare Service has a Review Score of 8.0 (8.000) out of 10, based on 1 reviews in the last 2 years.
Over all time The Sussex Village Homecare Service has 1 review.

Overall Experience
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Date Published
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Reviewer Connection to The Sussex Village Homecare Service
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Total of 1, showing 1-1
Review from Virginia P (Partner of Client) published on 14 May 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I would have no hesitation in recommending this wonderful team of carers led by the manager.
A small team that gave palliative care to my partner. They were kind, caring and efficient with a good sense of humour, managing to coax my partner in taking his medication. Not an easy job!
Their support
helped me through this very difficult time. A big thank you to you all.
Reply from Katy Clayton-Turner, Registered Manager at The Sussex Village Homecare Service

Thank you so much for such a lovely review. It was a pleasure to look after your husband and to support you through his palliative care. We all hope you are doing well.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 8.0 (8.000)

Overview of Review Score

The Review Score of 8.0 (8.000) out of 10 for The Sussex Village Homecare Service is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 1 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 3.0 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 5.000 for The Sussex Village Homecare Service is calculated as follows: ( (6 Excellents x 5) ) ÷ 6 Ratings = 5
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for The Sussex Village Homecare Service is based on 1 Positive Reviews in the last 24 months and is calculated as follows: 3 = 3
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 6 Nov 2024

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (0)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about The Sussex Village Homecare Service

What Type of Services does The Sussex Village Homecare Service offer?

The Sussex Village Homecare Service offers Home Care.

How many Carers does The Sussex Village Homecare Service employ?

The Sussex Village Homecare Service employs 5 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact The Sussex Village Homecare Service to verify any information. View our terms and conditions. The Sussex Village Homecare Service has an Basic Service - more info.