Care With Pride Leicester Ltd

117 Evington Road, Leicester LE2 1QH
Review Us
9.6 13 Reviews
  • Care With Pride Leicester Ltd, Leicester
Care With Pride Leicester provides personalised and flexible home care services, making it possible for people to continue living in the comfort of their own homes.

Care With Pride Leicester takes the time to listen to you and find out your needs whilst always respecting your wishes throughout. Through this, they are able to offer practical support and flexible care as well as tailor-made care plans.

Care With Pride Leicester offers a flexible approach to suit you, to fit in with your needs and routines. From half an hour a week, to full time live-in care with a trained carer living with you on an on-going basis.

Care Provided

Types of Home Care

  • Visiting Care

Contract Durations

  • Ongoing / Long Term

Age Ranges

  • Younger Adult Care (18-65)
  • Older Person Care (65+)

Personal Care & Household Services

  • Washing & Dressing
  • Medication Assistance (Oral)

Household Services

  • Food Preparation & Serving

Other Care Provided

  • Dementia
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Good to Know

Owner

  • Care With Pride Leicester Ltd

Person in charge

  • Dilnaz Gul (Recruitment Officer)

Care With Pride Leicester Ltd Reviews (13)

9.6

Care With Pride Leicester Ltd has a Review Score of 9.6 (9.558) out of 10, based on 13 reviews in the last 2 years. Over all time Care With Pride Leicester Ltd has 13 reviews.

Overall Experience

  • 10
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  • 0
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Overall Experience  Overall Experience 1.0 out of 5

Timing of visits can vary to an hour to an hour and a half to the appointed time, also no notification is given to this, i.e. change to the appointed time.

Reply from Fareeda Begum, Ops Manager at Care With Pride Leicester Ltd

We're sorry the timing wasn't suitable - we will be mindful of this moving forward and aim to arrange visits at a time that works better for you. Thank you for your review.

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Overall Experience  Overall Experience 5.0 out of 5

Well polite in communication.
Good work and encouraging.
Kind and happy with them both.

Reply from Fareeda Begum, Ops Manager at Care With Pride Leicester Ltd

Thank you for the excellent review - we truly appreciate your kind words and continued support. Feedback like yours motivates our team, and we will continue to deliver the highest standard of care and service.

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Overall Experience  Overall Experience 4.0 out of 5

Care received is good, although some carers do not ask if their care is adequate and just carry on. Timing of visits are inconsistant, some come at 8am others at 10am causing anxiety. Some visits were very brief, where as other took their time and treated me like an intelligent adult still. Overall
they all do a good job.

Reply from Fareeda Begum, Ops Manager at Care With Pride Leicester Ltd

Thank you so much for your kind review. We truly appreciate you being a valued customer and taking the time to share your experience. Your incredible feedback means a lot to us, and well be sure to pass it on to our staff. We're always here for you please don't hesitate to reach out anytime.

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Overall Experience  Overall Experience 5.0 out of 5

Very pleased with overall service. Flexibility appreciated. All staff polite and friendly. All staff if anything more required before leaving.

Reply from Fareeda Begum, Ops Manager at Care With Pride Leicester Ltd

Thank you for your incredible 5-star review, our team is always dedicated to providing the highest standard of care and support to our customers. We will pass on your amazing feedback to our staff who always appreciate receiving positive feedback.

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Overall Experience  Overall Experience 3.0 out of 5

Generally my experience has been good with all carers and Care with Pride.

Reply from Fareeda Begum, Ops Manager at Care With Pride Leicester Ltd

Thank you for your review, our team are always dedicated to providing the highest standard of care and support to our customers. We will pass on your amazing feedback to our staff who always appreciate receiving positive feedback.

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Overall Experience  Overall Experience 5.0 out of 5

A very kind, polite, group of carers. Prefer a later start to the day.

Reply from Fareeda Begum, Ops Manager at Care With Pride Leicester Ltd

Thank you so much for this review. We really appreciate you being a customer and helping to share the word about us. We're here for you anytime. We will forward your incredible feedback to our staff.

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Overall Experience  Overall Experience 5.0 out of 5

My wife's condition has not deteriorated and is very happy with the care she receives. She has a very cheerful connection with all the carers. We (she) couldn't do without Care With Pride.

Reply from Fareeda Begum, Ops Manager at Care With Pride Leicester Ltd

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We're here for you anytime. We will forward your incredible feedback to our staff.

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Overall Experience  Overall Experience 5.0 out of 5

Care with pride, staff and management have gone above and beyond for my brother. They have completed all tasks and extra. I can't fault them. Their communication is brilliant.

Reply from Fareeda Begum, Ops Manager at Care With Pride Leicester Ltd

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We're here for you anytime. We will forward your incredible feedback to our staff.

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Overall Experience  Overall Experience 5.0 out of 5

We have nothing but praise for the carers that Care With Pride, they are professionally run. Nothing is no trouble to what we ask, well done! Keep it up!

Reply from Halima Abdulla, Care Manager at Care With Pride Leicester Ltd

Thank you for your incredible 5-star review, our team is always dedicated to providing the highest standard of care and support to our customers. We will pass on your amazing feedback to our staff who always appreciate receiving positive feedback.

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Overall Experience  Overall Experience 5.0 out of 5

Excellent service, staff are very friendly, always helpful, management are excellent with customer service, I am always informed of any issues with my dad.
I would highly recommend "Care With Pride."

Reply from Dilnaz Begum, recruitment manager at Care With Pride Leicester Ltd

Hi, thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We're here for you anytime. We will forward your incredible feedback to our staff.

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Overall Experience  Overall Experience 5.0 out of 5

Care with Pride have been wonderful to me, they meet all my needs and care, I am very happy with their service as they go above and beyond for me. I would highly recommend them.

Reply from Dilnaz Begum, recruitment officer at Care With Pride Leicester Ltd

Hi, thank you for your incredible 5-star review, our team are always dedicated to providing the highest standard of care and support to our customers. We will pass on your amazing feedback to our staff who always appreciate receiving positive feedback.

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Overall Experience  Overall Experience 5.0 out of 5

Very good company. I am happy with all the carers that attend to me. They are all very hardworking. I am happy with the service. The company provides good training for their care staff which is a good thing. Management staff are all helpful.

Reply from Fareeda Begum, Ops Manager at Care With Pride Leicester Ltd

Thank you for your amazing review, we at Care with Pride Leicester are committed to providing excellent care and support, and we appreciate any feedback. We will pass on your feedback to our staff.

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Overall Experience  Overall Experience 5.0 out of 5

The staff are very happy and friendly.
They are also very caring towards my wife's needs.
They make they follow the care package and ask if anything else needs doing before they leave.
It puts my mind at rest knowing I'm supported with my wife's personal care.

Reply from Fareeda Begum, Ops Manager at Care With Pride Leicester Ltd

Thank you for taking the time to leave us a 5-star review. We're so glad to hear that you were satisfied with our service. Our team is committed to delivering high-quality care and support, and your feedback is a great encouragement to us. We will pass on your positive feedback to the care staff involved. Care with Pride Leicester Team,

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Current Review Score: 9.6 (9.558)

Overview of Review Score

The Review Score of 9.6 (9.558) out of 10 for Care With Pride Leicester Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 13 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 11 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.558 for Care With Pride Leicester Ltd is calculated as follows: ( (55 Excellents x 5) + (16 Goods x 4) + (2 Satisfactorys x 3) + (2 Poors x 2) + (2 Very Poors x 1) ) ÷ 77 Ratings = 4.558

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Care With Pride Leicester Ltd is based on 11 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Frequently Asked Questions about Care With Pride Leicester Ltd

What Type of Services does Care With Pride Leicester Ltd offer?

Care With Pride Leicester Ltd offers Home Care.

How many Carers does Care With Pride Leicester Ltd employ?

Care With Pride Leicester Ltd employs 18 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Care With Pride Leicester Ltd to verify any information. View our terms and conditions. Care With Pride Leicester Ltd has an Enhanced Service - more info.