Firstcall 247 Limited started in the year 2018 and has branches across the UK.
It has a motivated and passionate team working towards the aim of providing quality services for the healthcare sector.
Firstcall 247 Limited puts clients needs first, by offering the very best in nursing and elderly care to enable clients to live a comfortable, safe and independent life.
Care Provided by Firstcall 247 Ltd (Ilkeston)
Types of Home Care
- Visiting Care
- Live-in Care
- 24 Hour Care
- Overnight Care (Waking)
- Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
- 30 minutes
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
- Transportation Service
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Hospital Discharge
Funding & Fees
Daily Charges per Person
- Hourly Visiting Care Fees: £25.95 - £30.95
- Weekly Live-in Care Fees: £1,450 - £1,700
Contact Firstcall 247 Ltd (Ilkeston) to get a personalised quote:
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
- Local Authority (Contracted Provider)
- NHS (Contracted Provider)
-
Good to Know
Group/Owner
- Firstcall 247 Ltd
- Private Owned
Person in charge
- Tincy Thomas (Manager)
Firstcall 247 Ltd (Ilkeston) Reviews (30)
Firstcall 247 Ltd (Ilkeston) has a Review Score of 9.8 (9.836) out of 10, based on 20 reviews in the last 2 years.
Over all time Firstcall 247 Ltd (Ilkeston) has 30 reviews.
The manager was amazing and put our minds at rest straight away.
The girls looking after Mom have been amazing. Time is impeccable, they are so kind too. Nothing is too much trouble. I really wouldn’t hesitate to recommending homecare.
Thank you for the kind words, really appreciate it, which helps us to keep going.
My wife has been under the care of FirstCall 247 for about 18 months to date. During that time we had many carers both male and female. Without exception, they have all been, very, polite, courteous, considerate, and caring. We would strongly recommend them to anyone who requires care.
The team helped with any requests needed and treats my father with dignity.
Thank you for all your help, and Merry Christmas to the whole team.
They were able to provide a service in a relatively rural area where other providers would not visit.
If there was any need to contact the controller at the office, the phone was answered promptly or a quick callback was provided.
Firstcall 247 were flexible and able to provide additional visits at short notice.
The carers were very gentle and kind and patient, which Mum really appreciated.
Caring, respectful and polite they are fairly punctual, depending on traffic conditions. Take care to listen to your ways of going on with the care you want for your relative. That's enough, not got any more to say.
He seems happy to see the members of staff, it has taken him a while to adjust and to become comfortable with the staff.
Personal care and toileting is provided during the day and staff provide walks and trips to the local park. Staff interact with games and movie watching within the home and make meals for him or meals from the local shop while out walking.
My son can at times have challenging behaviours and staff have always remained calm and professional during these times.
Staff are smart, clean and respectful and I know that he is safe with them, yes there has been issues, but these are easily discussed and addressed with management, and are rare.
Medication is given correctly and safely.
Overall care is very good and I'm happy with the care provided.
All of the carers are lovely and are very caring and pleasant to deal with. The carers provide personal care for my dad of which he is happy with. This service enables my dad to stay in his own home which is wonderful!
Thank you so much for your kind words, really means a lot to us.
I’m grateful for the care that is provided to my brother as it gives him confidence and independence at the same time - just having someone caring for him when I live in Australia gives me peace of mind. Thank you.
What lovely people you employ, so caring and thorough. The staff is kind but professional and flexible. A very good service. Management is quick to respond also. Thank you for caring for Mum. I would highly recommend this company.
Thank you so much for your kind words, really means a lot to us.
All the workers are hard-working and understand my mum's care, can't ask for any better workers than all of you who come to my mum. The bosses are very good to get along with and is easy to understand all needs.
Thank you so much for your kind words, really means a lot for us, happy to hear that you all love our service.
Regulatory Rating
Care Quality Commission (CQC) Rating
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest ReportNews (0)
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Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Firstcall 247 Ltd (Ilkeston).
Meet the Team (0)
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Frequently Asked Questions about Firstcall 247 Ltd (Ilkeston)
How many Carers does Firstcall 247 Ltd (Ilkeston) employ?
Firstcall 247 Ltd (Ilkeston) employs 25 carers.
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