Right at Home (Hillingdon & Uxbridge)

Citibase Uxbridge, The Atrium, 1 Harefield Road, Uxbridge UB8 1PH
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9.9 30 Reviews
  • Right at Home (Hillingdon & Uxbridge), Uxbridge
Right at Home Hillingdon & Uxbridge provides high-quality, person-centred care that allows older adults to feel safe, respected, and supported in the comfort of their own homes. From help with daily tasks and friendly companionship to more involved personal care, every service is delivered with kindness and dignity.

Care plans are tailored to each individual, taking into account their unique needs, preferences, and routines. CareGivers are local, carefully selected individuals who genuinely enjoy supporting others, and clients are thoughtfully matched to promote trust and continuity. The team has extensive experience supporting people living with dementia, focusing on familiar routines and consistent care to help reduce confusion and bring peace of mind to families.

As an award-winning home care provider, Right at Home Hillingdon & Uxbridge offers a full range of services—from flexible hourly visits to full-time live-in care. Feedback from families often highlights the positive difference these services make and the comfort that comes from knowing their loved ones are well cared for.

Support is available throughout Hillingdon, Uxbridge, Ickenham, and surrounding areas. For anyone exploring home care options, a friendly, no-obligation conversation is just a call away.
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Care Provided by Right at Home (Hillingdon & Uxbridge)

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 60 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: £32 – £35
  • Weekly Live-in Care Fees: £1540 – £1890

Bank holidays are charged at time and a half.


We charge a standard hourly rate for weekday visits with a small increase for the weekends. We do not charge any extra for evening calls.


These prices are only a guideline. Real care starts with a real conversation – call us today and feel the difference

These prices are only a guideline, please contact Right at Home (Hillingdon & Uxbridge) to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Good to Know

Group/Owner

Person in Charge

  • Mahi Shettiar and Kul Patel (Directors)

Right at Home (Hillingdon & Uxbridge) Reviews (30)

9.9

Right at Home (Hillingdon & Uxbridge) has a Review Score of 9.9 (9.927) out of 10, based on 21 reviews in the last 2 years.
Over all time Right at Home (Hillingdon & Uxbridge) has 30 reviews.

Overall Experience
  • 28
  • 2
  • 0
  • 0
  • 0
Date Published
  • 30
  • 5
  • 12
  • 21
  • 9
Reviewer Connection to Right at Home (Hillingdon & Uxbridge)
  • 10
  • 8
  • 5
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 30, showing 21-30
Review from J L (Client) published on 20 November 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have used this service for some weeks, and I have really appreciated the support I have had. I felt confident when agency managers came to asses my needs, and subsequent contact has been excellent. The carers they have provided have been wonderful from the start. I have needed emotional support, and
she provides this always, along with the willingness to help with any task. Her visit has helped me enormously.
Reply from Mahi Shettiar, Managing Director at Right at Home (Hillingdon & Uxbridge)
We are delighted to hear about the positive experience you had with our Right at Home Hillingdon carer.
Providing exceptional care and companionship is our top priority, and we appreciate your…read more
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  • Value for Money
Review from J L (Client) published on 25 September 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am 92 years of age and normally live alone at my family home with a weekly domestic cleaner. I have broken my hips through falling so have to use a walking frame to help me walk.
Since receiving help from Right at Home for the last couple of months, which I found very kind, considerate and helpful!
My carers have been very kind and considerate, especially taking me out to garden centres etc to relieve my burden!
Reply from Mahi Shettiar, Managing Director at Right at Home (Hillingdon & Uxbridge)
Thank you for your wonderful words and for taking the time to write us a review.
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  • Care / Support
  • Management
  • Treated with Dignity
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Review from Audrey F (Client) published on 30 June 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very pleased with my carer. We get on very well and have become friends. She is so very supportive and gently encouraging when we go out on our 'adventures'! It is very important for me to get out and about and she is always suggesting outings, such as the library, garden centres, art exhibitions,
feeding the ducks, local shops and etc. The house is very clean and she often suggests doing something I haven't thought of.
Reply from Mahi Shettiar, Managing Director at Right at Home (Hillingdon & Uxbridge)
Thank you for taking the time to write us a fantastic review. We are very proud of our carers! It’s always our goal to provide the best possible assistance and support to our clients.
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Review from C S (Husband of Client) published on 10 May 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The client is very happy with the service provided. The carers are always polite, courteous and professional. They make an effort to ensure her needs are taken care of.
Reply from Mahi Shettiar, Managing Director at Right at Home (Hillingdon & Uxbridge)
Thank you so much for your kind words. It's always rewarding to hear that the care we provide is making a positive impact on the lives of the people we support. We're committed to delivering the…read more
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  • Value for Money
Review from L B (Daughter-in-law of Client) published on 14 March 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have found the carers to be extremely attentive to my mother in laws needs. They are firm but extremely professional and considerate. They have been amazing support. The firm has been really good at accommodating our changes.
Reply from Mahi Shettiar, Managing Director at Right at Home (Hillingdon & Uxbridge)
Thank you for taking the time to write us a review. We are proud of our wonderful team of caregivers and admire the way they adapt and support people depending on their unique requirements.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from G B (Client) published on 5 January 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very happy with the service.
Reply from Mahi Shettiar, Managing Director at Right at Home (Hillingdon & Uxbridge)
Thank you. We're very privileged to be able to care for you.
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  • Care / Support
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  • Value for Money
Review from E V (Client) published on 18 November 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Superb service, excellent carer, great customer service, it's easy to communicate with the management in the way I prefer. I'm happy customer. The carer is very helpful, caring, professional and polite
Reply from Mahi Shettiar, Managing Director at Right at Home (Hillingdon & Uxbridge)
It is so wonderful to hear such wonderful feedback about your carer! Thank you for taking the time to write such an excellent review for us.
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Review from D H (Client) published on 22 September 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have had no issues whatsoever with the service I have received. Very friendly and approachable.
Reply from Mahi Shettiar, Managing Director at Right at Home (Hillingdon & Uxbridge)
Thank you for taking the time to write a 5* review for us! It is really important to us to support our clients to stay safe and secure.
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Review from Nick P (Son of Client) published on 15 September 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very good.
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  • Value for Money
Review from Kanti S (Daughter of Client) published on 11 September 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
The service we received was excellent. Very good attention and kindness to my parent. Timekeeping was very prompt, we found the carers to be very flexible in meeting the parent's needs personally and in cleaning.
Reply from Mahi Shettiar, Managing Director at Right at Home (Hillingdon & Uxbridge)
Thank you so much for your wonderful review. We will pass this over to our team who will be delighted.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 9.9 (9.927)

Overview of Review Score

The Review Score of 9.9 (9.927) out of 10 for Right at Home (Hillingdon & Uxbridge) is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 21 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 21 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.927 for Right at Home (Hillingdon & Uxbridge) is calculated as follows: ( (115 Excellents x 5) + (9 Goods x 4) ) ÷ 124 Ratings = 4.927
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Right at Home (Hillingdon & Uxbridge) is based on 21 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 21 Apr 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (12)

Meet the Team (1)

Mahi

Mahi Shettiar

Job Title: Managing Director Joined: 2022

I set this business up with the aim of improving the quality of life of all of those we care for. We truly believe that everyone deserves the right to dignified quality care. I think it is important to give the same service you would expect for yourself or one of your loved ones. With the right care in our own homes, a person can maintain their independence and quality of life for longer.


Nothing but the best should suffice for any member of your family or someone you care for.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Right at Home (Hillingdon & Uxbridge) to verify any information. View our terms and conditions. Right at Home (Hillingdon & Uxbridge) has an Enhanced Service - more info.