Right at Home (Hillingdon & Uxbridge)

Citibase Uxbridge, The Atrium, 1 Harefield Road, Uxbridge UB8 1PH
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10 27 Reviews
  • Right at Home (Hillingdon & Uxbridge), Uxbridge
Right at Home Hillingdon & Uxbridge provides high-quality, person-centred care that allows older adults to feel safe, respected, and supported in the comfort of their own homes. From help with daily tasks and friendly companionship to more involved personal care, every service is delivered with kindness and dignity.

Care plans are tailored to each individual, taking into account their unique needs, preferences, and routines. CareGivers are local, carefully selected individuals who genuinely enjoy supporting others, and clients are thoughtfully matched to promote trust and continuity. The team has extensive experience supporting people living with dementia, focusing on familiar routines and consistent care to help reduce confusion and bring peace of mind to families.

As an award-winning home care provider, Right at Home Hillingdon & Uxbridge offers a full range of services—from flexible hourly visits to full-time live-in care. Feedback from families often highlights the positive difference these services make and the comfort that comes from knowing their loved ones are well cared for.

Support is available throughout Hillingdon, Uxbridge, Ickenham, and surrounding areas. For anyone exploring home care options, a friendly, no-obligation conversation is just a call away.

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Care Provided

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Medication Assistance (Oral)
  • Companionship

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Shopping Service / Errands

Other Care Provided

  • Dementia
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: from £29

Real care starts with a real conversation – call us today and feel the difference

These prices are only a guideline, please contact Right at Home (Hillingdon & Uxbridge) to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
Explain these funding types

Good to Know

Group/Owner

Person in charge

  • Mahi Shettiar (Managing Director)

Right at Home (Hillingdon & Uxbridge) Reviews (27)

Total of 27, showing 21-27
10

Right at Home (Hillingdon & Uxbridge) has a Review Score of 10 (9.955) out of 10, based on 19 reviews in the last 2 years. Over all time Right at Home (Hillingdon & Uxbridge) has 27 reviews.

Overall Experience

  • 26
  • 1
  • 0
  • 0
  • 0

Date Published

27
8
11
19
8

Review from C S (Husband of Client) published on 10 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The client is very happy with the service provided. The carers are always polite, courteous and professional. They make an effort to ensure her needs are taken care of.

Reply from Mahi Shettiar, Managing Director at Right at Home (Hillingdon & Uxbridge)

Thank you so much for your kind words. It's always rewarding to hear that the care we provide is making a positive impact on the lives of the people we support. We're committed to delivering the highest level of care possible, and your feedback only motivates us to continue doing better.

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Treated with Dignity

Value for Money

Review from L B (Daughter-in-law of Client) published on 14 March 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have found the carers to be extremely attentive to my mother in laws needs. They are firm but extremely professional and considerate. They have been amazing support. The firm has been really good at accommodating our changes.

Reply from Mahi Shettiar, Managing Director at Right at Home (Hillingdon & Uxbridge)

Thank you for taking the time to write us a review. We are proud of our wonderful team of caregivers and admire the way they adapt and support people depending on their unique requirements.

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Review from G B (Client) published on 5 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very happy with the service.

Reply from Mahi Shettiar, Managing Director at Right at Home (Hillingdon & Uxbridge)

Thank you. We're very privileged to be able to care for you.

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Review from E V (Client) published on 18 November 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Superb service, excellent carer, great customer service, it's easy to communicate with the management in the way I prefer. I'm happy customer. The carer is very helpful, caring, professional and polite

Reply from Mahi Shettiar, Managing Director at Right at Home (Hillingdon & Uxbridge)

It is so wonderful to hear such wonderful feedback about your carer! Thank you for taking the time to write such an excellent review for us.

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Management

Treated with Dignity

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Review from D H (Client) published on 22 September 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have had no issues whatsoever with the service I have received. Very friendly and approachable.

Reply from Mahi Shettiar, Managing Director at Right at Home (Hillingdon & Uxbridge)

Thank you for taking the time to write a 5* review for us! It is really important to us to support our clients to stay safe and secure.

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Review from Nick P (Son of Client) published on 15 September 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very good.

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Management

Treated with Dignity

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Review from Kanti S (Daughter of Client) published on 11 September 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The service we received was excellent. Very good attention and kindness to my parent. Timekeeping was very prompt, we found the carers to be very flexible in meeting the parent's needs personally and in cleaning.

Reply from Mahi Shettiar, Managing Director at Right at Home (Hillingdon & Uxbridge)

Thank you so much for your wonderful review. We will pass this over to our team who will be delighted.

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Treated with Dignity

Value for Money

Current Review Score: 10.0 (9.955)

Overview of Review Score

The Review Score of 10 (9.955) out of 10 for Right at Home (Hillingdon & Uxbridge) is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 19 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 19 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.955 for Right at Home (Hillingdon & Uxbridge) is calculated as follows: ( (107 Excellents x 5) + (5 Goods x 4) ) ÷ 112 Ratings = 4.955

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Right at Home (Hillingdon & Uxbridge) is based on 19 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 21 Apr 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (12)

Meet the Team (1)

Mahi

Mahi Shettiar

Job Title: Managing Director

Joined: 2022

I set this business up with the aim of improving the quality of life of all of those we care for. We truly believe that everyone deserves the right to dignified quality care. I think it is important to give the same service you would expect for yourself or one of your loved ones. With the right care in our own homes, a person can maintain their independence and quality of life for longer.


Nothing but the best should suffice for any member of your family or someone you care for.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Right at Home (Hillingdon & Uxbridge) to verify any information. View our terms and conditions. Right at Home (Hillingdon & Uxbridge) has an Enhanced Service - more info.