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Right at Home (Hillingdon & Uxbridge)

Ickenham House, 2-4 High Road, Ickenham UB10 8LJ
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Right at Home (Hillingdon & Uxbridge) logo
they were miles ahead of any other care providers we've experienced in the pastGez N(Son of Client/Service User)
Right at Home (Hillingdon & Uxbridge), Ickenham
willing to discuss unexpected challenges, to help find a solution that suited Mum and the familyA F(Daughter of Client/Service User)
Right at Home (Hillingdon & Uxbridge), Ickenham
Their help and advice to myself has been outstanding, and I am therefore very pleased to recommendK M(Daughter-in-law of Client/Service User)
Right at Home (Hillingdon & Uxbridge), Ickenham

Right at Home Hillingdon & Uxbridge provides high-quality, person-centred care that allows older adults to feel safe, respected, and supported in the comfort of their own homes. From help with daily tasks and friendly companionship to more involved personal care, every service is delivered with kindness and dignity.

Care plans are tailored to each individual, taking into account their unique needs, preferences, and routines. CareGivers are local, carefully selected individuals who...  

Care Provided by Right at Home (Hillingdon & Uxbridge)

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 60 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

Daily Charges per Person

  • Hourly Visiting Care Fees: £34 - £36
  • Weekly Live-in Care Fees: £1,540 - £1,890

Bank holidays are charged at time and a half.

We charge a standard hourly rate for weekday visits with a small increase for the weekends. We do not charge any extra for evening calls.

These prices are only a guideline. Real care starts with a real conversation – call us today and feel the difference

The price(s) shown are provided by the agency. Contact Right at Home (Hillingdon & Uxbridge) for full pricing details and T&Cs.

Contact Right at Home (Hillingdon & Uxbridge) to get a personalised quote:

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)

Good to Know

Group/Owner

Person in charge

  • Mahi Shettiar and Kul Patel (Directors)

Right at Home (Hillingdon & Uxbridge) Reviews (36)

9.9

Right at Home (Hillingdon & Uxbridge) has a Review Score of 9.9 (9.924) out of 10, based on 22 reviews in the last 2 years. Over all time Right at Home (Hillingdon & Uxbridge) has 36 reviews.

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Showing 36 reviews matching selected criteria
Review from R F (Nephew of Client) published on 28 August 2024 Submitted via Website
Overall Experience

The registered manager and the team have been a fabulous help to my Aunty and Uncle. The registered manager is very knowledgeable and her experience in this sector has been invaluable in helping us navigate through our current situation. My uncle has reported that the care has been good.

Reply from Mahi Shettiar, Managing Director at Right at Home (Hillingdon & Uxbridge)

Thank you so much for your kind words and feedback. We're delighted to hear that our team have been able to support your Aunty and Uncle effectively. We will pass your wonderful feedback to the team!

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Review from A F (Daughter of Client) published on 27 August 2024 Submitted via Website
Overall Experience

Thank you to Right at Home for providing a high standard of care to our 93-year-old mum for the past year and a half. The transition from mum being totally independent to being assisted with personal care was managed in a professional and considerate way. The caregivers showed her kindness, understanding and friendship. Management were always happy and willing to discuss unexpected challenges, to help find a solution that suited Mum and the family, of which we were enormously grateful. Thanks again to all those at RAH, who provided great care and friendship to Mum!

Reply from Mahi Shettiar, Managing Director at Right at Home (Hillingdon & Uxbridge)

Thank you for your heartfelt review. We're truly honoured to have been entrusted with your mum's care and are grateful to have been part of her journey. We'll continue to strive for the high standards that made her feel comfortable and cared for. Thank you for your kind words.

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Review from Chantelle S (Granddaughter of Client) published on 1 May 2024 Submitted via Website
Overall Experience

The registered manager and her wonderful team are what everyone wants in a care service. As a nurse myself I feel it’s imperative that service users are treated with dignity and respect that they deserve. The registered manager has helped me out immensely when I have needed extra care provision for my nan at short notice. Her team really do care and contact us when they have queries or uncertainties surrounding the service user. I have 100% trust in their knowledge. Thank you for always giving your best.

Reply from Mahi Shettiar, Managing Director at Right at Home (Hillingdon & Uxbridge)

We're deeply grateful for your kind words. Ensuring dignity, respect, and compassionate care are at the core of our values. Thank you for trusting us with your loved one's care.

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Review from Tina W (Daughter of Client) published on 15 March 2024 Submitted via Website
Overall Experience

If you are reading this review, you are probably looking for extra help for yourself or a loved one. Please look no further - if you want to have peace of mind in the knowledge that the care provided for yourself or loved one, Right at Home is exceptional! I have no hesitation in recommending this company as they have constantly exhibited very high standards of care for my dearly loved 86-year-old frail mum. Not only am I highly impressed, but more importantly, my mum is very happy with the care provided.

Reply from Mahi Shettiar, Managing Director at Right at Home (Hillingdon & Uxbridge)

Thank you for taking the time to write us this five-star review. I will pass this amazing feedback on to the team and I know they will be thrilled to hear of the kind words you have shared.

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Review from S T (Daughter of Client) published on 14 March 2024 Submitted via Website
Overall Experience

We have been using this service since December for my mother after she had a series of falls and have been very pleased with the service. The manager is a consummate professional, was very thorough in her assessments, friendly and related well to us all and has a wealth of knowledge which we have all found helpful. Nothing was too much trouble and they were able to adapt in a timely manner to my mother's changing needs.

Reply from Mahi Shettiar, Managing Director at Right at Home (Hillingdon & Uxbridge)

Thank you for your kind feedback about the care and support you have received from the team.

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Review from V W (Daughter of Client) published on 12 March 2024 Submitted via Website
Overall Experience
My mum (who is 101 years of age) has always been very independent but in the last couple of years has needed more help from myself and my sisters.
After meeting the manager and a staff member from 'Right at Home' at an open day in Uxbridge this seemed to be the right way to move forward with care for Mum in her own home.
My mum is very happy with the care she is receiving - which equally makes us happy too.
The carers are always polite, courteous and professional - are so the management staff, always a pleasure to speak to.

Thank you for first-class service.

Reply from Mahi Shettiar, Managing Director at Right at Home (Hillingdon & Uxbridge)

Thank you so much for your kind words and five-star review. We take pride in matching the right carer to the clients thus establishing strong bonds.

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Review from J L (Client / Service User) published on 20 November 2023 Submitted via Postal Card
Overall Experience

I have used this service for some weeks, and I have really appreciated the support I have had. I felt confident when agency managers came to asses my needs, and subsequent contact has been excellent. The carers they have provided have been wonderful from the start. I have needed emotional support, and she provides this always, along with the willingness to help with any task. Her visit has helped me enormously.

Reply from Mahi Shettiar, Managing Director at Right at Home (Hillingdon & Uxbridge)
We are delighted to hear about the positive experience you had with our Right at Home Hillingdon carer.
Providing exceptional care and companionship is our top priority, and we appreciate your feedback. Our team is committed to maintaining high standards and ensuring a supportive environment for our clients.

Thank you for choosing Right at Home Hillingdon & Uxbridge

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Review from J L (Client / Service User) published on 25 September 2023 Submitted via Postal Card
Overall Experience
I am 92 years of age and normally live alone at my family home with a weekly domestic cleaner. I have broken my hips through falling so have to use a walking frame to help me walk.

Since receiving help from Right at Home for the last couple of months, which I found very kind, considerate and helpful! My carers have been very kind and considerate, especially taking me out to garden centres etc to relieve my burden!

Reply from Mahi Shettiar, Managing Director at Right at Home (Hillingdon & Uxbridge)

Thank you for your wonderful words and for taking the time to write us a review.

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Review from Audrey F (Client / Service User) published on 30 June 2023 Submitted via Postal Card
Overall Experience

I am very pleased with my carer. We get on very well and have become friends. She is so very supportive and gently encouraging when we go out on our 'adventures'! It is very important for me to get out and about and she is always suggesting outings, such as the library, garden centres, art exhibitions, feeding the ducks, local shops and etc. The house is very clean and she often suggests doing something I haven't thought of.

Reply from Mahi Shettiar, Managing Director at Right at Home (Hillingdon & Uxbridge)

Thank you for taking the time to write us a fantastic review. We are very proud of our carers! It’s always our goal to provide the best possible assistance and support to our clients.

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Review from C S (Husband of Client) published on 10 May 2023 Submitted via Postal Card
Overall Experience

The client is very happy with the service provided. The carers are always polite, courteous and professional. They make an effort to ensure her needs are taken care of.

Reply from Mahi Shettiar, Managing Director at Right at Home (Hillingdon & Uxbridge)

Thank you so much for your kind words. It's always rewarding to hear that the care we provide is making a positive impact on the lives of the people we support. We're committed to delivering the highest level of care possible, and your feedback only motivates us to continue doing better.

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Review from L B (Daughter-in-law of Client) published on 14 March 2023 Submitted via Postal Card
Overall Experience

I have found the carers to be extremely attentive to my mother in laws needs. They are firm but extremely professional and considerate. They have been amazing support. The firm has been really good at accommodating our changes.

Reply from Mahi Shettiar, Managing Director at Right at Home (Hillingdon & Uxbridge)

Thank you for taking the time to write us a review. We are proud of our wonderful team of caregivers and admire the way they adapt and support people depending on their unique requirements.

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Review from G B (Client / Service User) published on 5 January 2023 Submitted via Postal Card
Overall Experience

I am very happy with the service.

Reply from Mahi Shettiar, Managing Director at Right at Home (Hillingdon & Uxbridge)

Thank you. We're very privileged to be able to care for you.

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Review from E V (Client / Service User) published on 18 November 2022 Submitted via Website
Overall Experience

Superb service, excellent carer, great customer service, it's easy to communicate with the management in the way I prefer. I'm happy customer. The carer is very helpful, caring, professional and polite

Reply from Mahi Shettiar, Managing Director at Right at Home (Hillingdon & Uxbridge)

It is so wonderful to hear such wonderful feedback about your carer! Thank you for taking the time to write such an excellent review for us.

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Review from D H (Client / Service User) published on 22 September 2022 Submitted via Postal Card
Overall Experience

I have had no issues whatsoever with the service I have received. Very friendly and approachable.

Reply from Mahi Shettiar, Managing Director at Right at Home (Hillingdon & Uxbridge)

Thank you for taking the time to write a 5* review for us! It is really important to us to support our clients to stay safe and secure.

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Review from Nick P (Son of Client) published on 15 September 2022 Submitted via Postal Card
Overall Experience

Very good.

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Review from Kanti S (Daughter of Client) published on 11 September 2022 Submitted via Website
Overall Experience

The service we received was excellent. Very good attention and kindness to my parent. Timekeeping was very prompt, we found the carers to be very flexible in meeting the parent's needs personally and in cleaning.

Reply from Mahi Shettiar, Managing Director at Right at Home (Hillingdon & Uxbridge)

Thank you so much for your wonderful review. We will pass this over to our team who will be delighted.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 21 April 2023
Overall Good
  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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News

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Awards / Recognitions (12)

Meet the Team (1)

Mahi Shettiar Job Title: Managing Director Joined: 2022
Mahi Shettiar

I set this business up with the aim of improving the quality of life of all of those we care for. We truly believe that everyone deserves the right to dignified quality care. I think it is important to give the same service you would expect for yourself or one of your loved ones. With the right care in our own homes, a person can maintain their independence and quality of life for longer.

Nothing but the best should suffice for any member of your family or someone you care for.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Right at Home (Hillingdon & Uxbridge) to verify any information. View our terms and conditions. Right at Home (Hillingdon & Uxbridge) has an Enhanced Service - more info.