Guardian Angel Carers Lincoln & Newark

Unit 7 Brunel Industrial Estate, Jessop Close, Newark-on-Trent NG24 2TT
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9.8 25 Reviews
  • Guardian Angel Carers Lincoln & Newark, Newark-on-Trent
Guardian Angel Carers offers home care services across Lincoln & Newark.

A team of exceptional care professionals, also known as CareAngels, deliver personalised care to suit the needs of each individual. From help with housework and preparing meals to managing medication and full time live-in care, they are able to provide the support people need to continue living independently in their own homes. As well as being friendly and experienced, all staff are also DBS checked and undergo continuous training, giving clients complete peace of mind.

To find out more or to book your free assessment, please contact the team.
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Care Provided

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: £28 – £36
  • Weekly Live-in Care Fees: £1350 – £1850

Please contact us for a full breakdown of our pricing structure.
We have no hidden fees, travel time and consistent rates 7 days a week.

These prices are only a guideline, please contact Guardian Angel Carers Lincoln & Newark to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Good to Know

Person in charge

  • Lindsey Gray (Manager)

Guardian Angel Carers Lincoln & Newark Reviews (25)

9.8

Guardian Angel Carers Lincoln & Newark has a Review Score of 9.8 (9.822) out of 10, based on 15 reviews in the last 2 years.
Over all time Guardian Angel Carers Lincoln & Newark has 25 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Guardian Angel Carers Lincoln & Newark
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Total of 25, showing 1-20
Review from Jayne L (Daughter of Client) published on 7 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Guardian angels ( Newark) looked after my mum after her hip replacement,
The assessment was was sorted very quickly and care commenced swiftly
All the carers was kind caring and very respectfulof my mums needs I would highly recommend
Thankyou
Reply from Andy Smith, Business Owner at Guardian Angel Carers Lincoln & Newark

Thank you for your kind words, it was a pleasure to support your Mum.

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Review from George T (Client) published on 18 June 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very pleased with the care I get the carers are all so polite and helpful.
Reply from Andy Smith, Business Owner at Guardian Angel Carers Lincoln & Newark

Thank you, we are so glad you are getting the compassionate care you deserve over the last 2.5years and beyond.

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Review from Julia A (Niece of Client) published on 10 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Following a recommendation I recently approached Guardian Angels about care for my uncle. From the first visit we were treated professionally and with dignity. A bereavement and a fall necessitated more care which was arranged quickly. Carers have shown empathy to my uncle during this period of grieving.
What price can you put on this? I have found them proactive in dealing with issues that may arise from time to time such as contact with the doctor/pharmacy. All in all I have been very pleased with the support my uncle has received.
Reply from Andy Smith, Business Owner at Guardian Angel Carers Lincoln & Newark

Thank you for the lovely feedback, we are happy you and your Uncle are feelign supported and well cared for. All the Care Angels love supportign your Uncle, its been a pleasure for us all.

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Review from Rupert H (Son of Client) published on 6 February 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Excellent service to enable mum to carry on living safely at home. Reliable and caring service. The care calls ensure mum is out of bed safely in the morning and washed and dressed. Also, food is prepared at various times in the day and Mum is also put to bed in the evening.
Reply from Andy Smith, Business Owner at Guardian Angel Carers Lincoln & Newark

Thank you for your lovely feedback, all the team loves visiting your mum.

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Review from Sue H (Daughter of Client) published on 4 February 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We have been having the girls from Guardian Angels for the last few months to help Mum in and out of the bath. The girls are so lovely kind and helpful, we were so happy to find such a fabulous team and all the girls are a credit to the company. Can't recommend it enough if you need carers, this is
the company to use.
Reply from Andy Smith, Business Owner at Guardian Angel Carers Lincoln & Newark

Thank you for your lovely feedback, I am glad the team gave you confidence. We are so proud of them all and I will be sure to pass on your kind words.

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Review from David H (Brother of Client) published on 17 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I chose Guardian Angels as carers for my sister when she came out of hospital following a car crash. In addition to physical injuries, she has mental health issues. Guardian Angel did a thorough assessment of her needs, going into more detail than a competing firm. Once set up, they arrived promptly
on each occasion. After an emergency last spring, my sister had a further two months in hospital and then returned home. Guardian Angel's carer is friendly, remains professional and respects boundaries. They provided a wide range of care from housework and transport to medical appointments and assisting with computer and mobile phone use. I live on the South Coast and felt confident that my sister was being well supported. In the late summer, she returned to hospital and the carer is looking after the house, doing shopping and taking it to my sister in the hospital. I thoroughly recommend Guardian Angels.
Reply from Andy Smith, Business Owner at Guardian Angel Carers Lincoln & Newark

Thank you for your kind words. We are pleased we have managed to give you some reassurance.

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Review from Jenny P (Niece of Client) published on 12 September 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
We are delighted with the support and care Guardian Angel gives my aunt. They go above and beyond in everything they do. I can highly recommend them if you have a relative you want the only the best for. My aunt looks forward to the carers going in and tells me she likes all of the kind ladies.
Reply from Andy Smith, Business Owner at Guardian Angel Carers Lincoln & Newark

Thank you for your lovely feedback. We take great pride in caring for people and receiving this feedback gives us all warm thoughts.

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Review from Lorna D (Client) published on 23 May 2024 Submitted via Website • Report
Overall Experience 4.0 out of 5
As I am a new service user I have had quite a few carers during these past two weeks. I hope it will eventually settle down to three or four soon. Otherwise staff and provision have been very good. Everyone is friendly, caring and professional.
Reply from Andy Smith, Business Owner at Guardian Angel Carers Lincoln & Newark

Thank you we are glad you feel our team are very good. We pride ourselves on our caring and professional team. We always introduce as many carers as possible so we all know your routine and can support you effectively during our team's holidays.

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Review from A B (Daughter of Client) published on 16 April 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
We have been so pleased with all of the carers that have been in to look after my mum. They have been friendly, cheerful, efficient, and reliable and also they care - to the point of calling if there is anything they notice of concern or need to query - I doubt many would go that far. We'd highly recommend
Guardian Angels and are delighted with the service that they are providing to us. When we went on holiday recently, it was comforting to know that they were there and could be relied upon to always turn up - and on time!
Reply from Andy Smith, Business Owner at Guardian Angel Carers Lincoln & Newark

Thank you for your lovely kind words, it is heartwarming to us all to know we can make a difference.

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Review from Stuart R (Client) published on 18 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My wife has heart failure, a broken leg, and vascular dementia. I have used Guardian Angels service several times including an overnight stay and always found them to be very helpful and professional. I would certainly like to use their service in the future.
Reply from Andy Smith, Business Owner at Guardian Angel Carers Lincoln & Newark

Many thanks for your kind review. All the team enjoy supporting your wife.

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Review from Melanie W (Wife of Client) published on 7 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I usually have to arrange for a carer to come in to look after my husband if I have a late evening appointment. Arrangements for this kind of care have been made since last summer. All the carers are prompt, efficient, caring and friendly. My husband is a shy person but feels very comfortable with all
of the carers. Thank you Guardian Angels.
Reply from Andy Smith, Business Owner at Guardian Angel Carers Lincoln & Newark

Thank you for your lovely feedback. All the carers enjoy visiting your husband and always comment on how nice he is.

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Review from Amanda B (Daughter of Client) published on 7 November 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
The service care and support I have received for and with my mum has been excellent. I have been working with Guardian Angel Carers over the last year and all the team have worked with me very efficiently and very carefully to help support my mum. The experience is warm, engaging, helpful and has given
me the opportunity to return to work. I feel very lucky to have found such a very supportive care support service. Thank you, all the carers have angel wings.
Reply from Andy Smith, Business Owner at Guardian Angel Carers Lincoln & Newark

Thank you for your lovely kind words. It is a pleasure to support your mum.

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Review from J C (Son of Client) published on 18 October 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
We have been using Guardian Angel Carers to support my parents for some time now. Initially, we just had visiting carers who would help with personal care and the preparation of meals. More recently, my mum’s health has deteriorated, which meant we had to engage a live-in carer to support both my mum
and dad. We have been extremely impressed with the service we have received from Guardian Angel Care. The quality of care which my parents have received day and night has been outstanding. We can access online notes daily so we can keep up to date with how things are going. The Guardian Angel management team are always readily available should we need to contact them to adjust schedules for example. They too have been outstanding in providing additional support when it is needed. I cannot recommend Guardian Angel highly enough. A big ‘thank you’ to the business owner, manager and everyone in your team.
Reply from Andy Smith, Business Owner at Guardian Angel Carers Lincoln & Newark

Thank you for your kind comments, your parents are a joy to care for.

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Review from Jon H (Son of Client) published on 18 October 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother's mobility, due to various factors, has deteriorated over the past few months, culminating in respite care being required. Ss such Mum went into a care home where we recognised the need for some at home care. Simply through the internet I found Guardian Angels and the CQC report was very impressive.
As such, I approached them and we have not looked back, the care commitment and professionalism are second to none and not only has Mum been able to cope in her own home, she has made some great friends with the carers. I personally cannot fault the care, communication and professionalism of this company and would not hesitate it recommending them to anyone. Most importantly, my mother is living in her own home and is in a very good place thanks to Guardian Angel Carers.
Reply from Andy Smith, Business Owner at Guardian Angel Carers Lincoln & Newark

Thank you for your lovely comments, the team love supporting your mum and we are all glad she is coping in her own home.

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Review from Richard W (Son of Client) published on 18 October 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Very happy with the care Dad gets. The carers are doing exactly what we requested. They seem to genuinely care for Dad and enjoy caring for him.
Love reading the carer's notes! Astonished to read Dad told them (twice now) he went to Saint Tropez on a motorcycle with Mum on the back. The furthest dad
ever travelled on a bike was Barnsley!
Reply from Andy Smith, Business Owner at Guardian Angel Carers Lincoln & Newark

Thankyou for your lovely comments, he is very popular with the carers.
We look forward to the motorcycle trips to Barnsley!

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Review from J W (Daughter-in-law of Client) published on 13 July 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband and I have been very pleased with the standard of care provided by the Guardian Angels carers. They are polite and respectful and nothing is too much trouble.
Whenever we have needed to change any care needs, staff have been very supportive and flexible.
We are looking forward to using
the app which keeps us up-to-date and informed about specific care being delivered.
Reply from Andy Smith, Business Owner at Guardian Angel Carers Lincoln & Newark

Thank you for such lovely feedback, we will be sure to pass on your comments to all the team.

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Review from Kim T (Client) published on 13 July 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
I was very happy with the care received.
Always pleasant and friendly carers.
All jobs completed with a smile.
I would highly recommend this company and their staff.
Excellent service all round. Thank you.
Reply from Andy Smith, Business Owner at Guardian Angel Carers Lincoln & Newark

Many thanks for your kind words and we were delighted to be able to help.

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Review from Sarah A (Daughter of Client) published on 25 March 2023 Submitted via Website • Report
Overall Experience 4.0 out of 5
The carers are punctual. Dad reports that they are polite and engaging.
Communication with management is dealt with efficiently.
Notes on the family account are informative which is a great help.
My dad and I are reassured to know that we have carers that are happy to carry out the tasked required
in a professional manner.
We were lucky to find Guardian Angels and they have provided us with peace of mind.
Reply from Andy Smith, Business Owner at Guardian Angel Carers Lincoln & Newark

Thank you for taking time to fill out a review and that your family is getting the care they need.
All our Care Angels care to their best and recognition gives us all a smile.

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Review from L K (Daughter-in-law of Client) published on 25 March 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Following a fall in September resulting in my father-in-law being admitted to hospital due to a fractured shoulder, we realised we needed to engage outside carers for his personal needs and help and reassurance for his wife. As we live an hour and a half away it was totally impossible for us to help
with daily needs so we were extremely relieved to come across Guardian Angel Carers. He was assessed personally in the hospital and a home assessment was also carried out to make sure he got the correct level of care. This company literally were a godsend for us. In all of our dealings, they are reliable, professional and caring. Now that he no longer needs personal care we have transferred over to home support. It’s such a relief to know that they are getting the help that they need not only with household chores but assistance and supervision to transport them to medical appointments etc. I can’t recommend them highly enough.
Reply from Andy Smith, Business Owner at Guardian Angel Carers Lincoln & Newark

Thank you for such a wonderful review and taking the time to give us feedback. Our Care Angels enjoy supporting your family and your lovely words have made us all proud.

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Review from Robert P (Husband of Client) published on 15 November 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
All staff are caring, polite, always cheerful, helpful and nothing seems too much trouble. Really nice people, no complaints at all. I think we were lucky to have found Guardian Angel Carers Lincoln & Newark. It has been a great help for my wife and made life easier for me.
Reply from Andy Smith, Business Owner at Guardian Angel Carers Lincoln & Newark

Thank you for your lovely feedback, it's a pleasure to support you and your family.

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Current Review Score: 9.8 (9.822)

Overview of Review Score

The Review Score of 9.8 (9.822) out of 10 for Guardian Angel Carers Lincoln & Newark is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 15 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 15 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.822 for Guardian Angel Carers Lincoln & Newark is calculated as follows: ( (75 Excellents x 5) + (14 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 90 Ratings = 4.822
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Guardian Angel Carers Lincoln & Newark is based on 15 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (4)

Meet the Team (5)

Andrew

Andrew Smith

Job Title: Managing Director Joined: 2022

Andy is from Lincolnshire and has a warm outgoing nature which has led to many years in customer-facing environments.


With over 20 years of experience in the hospitality trade and 3 years in the care industry, Andy is bringing Guardian Angel Carers to the local community to help local people and employ local people. “To bring together & inspire hope, wellbeing, happiness & independence to our clients and colleagues” Guardian Angel Carers enable you to stay living in the home you love, in the place you love.


Our CareAngels are here to get you out and about to the places you love.

Lindsey

Lindsey Gray

Job Title: Registered Care Manager Joined: 2022

Lindsey is the registered manager of our Lincoln and Newark branch. Lindsey is originally from the Mansfield area and is a very caring and approachable person. This led to her becoming a registered manager at just 27 years old. With over 13 years’ experience in care settings Lindsey has the experience and is very much a people person who shares the same values as everyone here at Guardian Angels of wanting to provide safe, effective, quality care with dignity and respect for every one that needs it in the local community.

Kirsty

Kirsty Allen

Job Title: Supervisor Joined: 2024

A proud Newark native, Kirsty has devoted her entire life to this community.


Since joining our team in March 2023 as a CareAngel, Kirsty’s commitment and exceptional skills have propelled her to new heights.


In January 2024, she achieved a well-deserved promotion, marking the culmination of her five years of invaluable experience in the field of care.


Kirsty embodies kindness, compassion, and unwavering dedication, fostering a warm and supportive environment for both our clients and fellow CareAngels alike.

Rachel

Rachel Thompson

Job Title: Care Co-Ordinator Joined: 2024

Rachel is the Care Coordinator of our Lincoln and Newark branch.


Rachel is from West Yorkshire and has worked in the care industry since 2020, when she changed her career from Graphic Design, which she had done for more than 30 years, to Care Assistant, a move that she wished she had made decades ago.


Her people-centric nature has afforded her excellent communication and awareness skills with a proven track record in putting client’s needs above everything else whilst maintaining their independence, dignity and respect at all times.


Rachel is excited to take on this new role of Care Coordinator and contribute these strengths and proficiencies towards Guardian Angel Carers’ efforts to provide excellent care and support to clients in the Lincoln and Newark areas.

Lucy

Lucy Newcombe

Job Title: Care Supervisor Joined: 2024

Lucy has lived in Newark all her life and proudly calls Balderton home. She began her career in care in December 2022 and joined Guardian Angel Carers in May 2024, quickly becoming a valued and familiar face to both clients and the team.
Her natural warmth, dedication, and enthusiasm saw her promoted to Care Supervisor within just a year — a role she embraced wholeheartedly in May 2025. Lucy says she loved supporting her clients from day one, and when the opportunity came to step into a new role, she jumped at the chance.
Now thriving in the office team, Lucy enjoys helping however she can — whether it’s meeting new clients or holding care reviews, supporting her fellow Care Angels, or offering a listening ear to those who need it.


Outside of work, Lucy is a keen crocheter, often creating cosy and colourful projects in her downtime.

Frequently Asked Questions about Guardian Angel Carers Lincoln & Newark

What Type of Services does Guardian Angel Carers Lincoln & Newark offer?

Guardian Angel Carers Lincoln & Newark offers Home Care.

How many Carers does Guardian Angel Carers Lincoln & Newark employ?

Guardian Angel Carers Lincoln & Newark employs 22 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Guardian Angel Carers Lincoln & Newark to verify any information. View our terms and conditions. Guardian Angel Carers Lincoln & Newark has an Enhanced Service - more info.