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Semy Care

Unit 3 & 4, The Old Mill, Norwich Road, Hoveton, Norwich, Norfolk NR12 8DA
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Semy Care, Norwich
Semy Care, Norwich
Semy Care, Norwich

Semy Care provides home care to people living in their own homes in the Norfolk area so they can continue to live independently.

Their care is tailored to the individual and includes companionship care, dementia care as well as high dependency care. Staff are compassionate and warm and offer a high standard of care.

They follow all government and public health updated guidance in order to prevent the spread of infections and illnesses such as Covid.

Care Provided by Semy Care

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

Daily Charges per Person

Type of carePermanent
Hourly Visiting CareFrom £30
Company fees are standard per visits, 30min, 45min, 1 hour, up to 24h per day and different fees for week days and weekend days, bank holidays.
We are happy to discuss and develop a package of care based on the needs of each individual.

Feel free to contact us for more information regarding fees.

Contact Semy Care to get a personalised quote:

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)

Good to Know

Owner

  • Semy Care Ltd
  • Private Owned

Person in charge

  • Laura Popa (Manager)

Semy Care Reviews (53)

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9.8

Semy Care has a Review Score of 9.8 (9.786) out of 10, based on 52 reviews in the last 2 years. Over all time Semy Care has 53 reviews.

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Showing 53 reviews matching selected criteria
Review from Jean D (Wife of Client) published on 28 August 2026 Submitted via Postal Card
Overall Experience

We all found the carers very kind and very gentle with my husband and dad. Thank you.

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Review from Kathryn W (Wife of Client) published on 25 August 2026 Submitted via Postal Card
Overall Experience

The service we received was 1st class from start to finish. The carers were caring, professional and supportive to us both. They were respectful, nothing was too much trouble, plus they didn't rush us. Took time and effort to complete their work. Would recommend to anyone. 1st class.

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Review from L B (Son of Client) published on 17 August 2026 Submitted via Postal Card
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The carers performed their duties well.

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Review from Susan S (Wife of Client) published on 12 August 2026 Submitted via Postal Card
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Semy Care gave my husband very good care, the staff were very professional but also very caring and polite to both my husband and myself. This was underlined when I had to have another care team for a month, all I can say is that Semy Care staff must be far better trained and fare more caring in compassion to this other company, Thank you Semy Care. I have asked that you be mentioned during my husband's funeral.

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Review from Karl W (Partner of Client) published on 11 August 2026 Submitted via Postal Card
Overall Experience

I have nothing but praise for the carers that looked after Michelle. They looked after her with dignity & care. Nothing was too much trouble and they treated her with the utmost respect. Thank you so much x

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Review from K H (Daughter of Client) published on 4 August 2026 Submitted via Postal Card
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The care & respect shown in the 3 weeks of using Semy Care has been fantastic. The help given in this time meant that my father was able to remain at home which was his final wish. You helped him remain as comfortable as he could be. The lovely thing too was that he had the same 2 carers most days & they were exceptional. Thank you.

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Review from Diane B (Wife of Client) published on 30 July 2026 Submitted via Postal Card
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The carers provided excellent care to my husband in his final weeks. They were always friendly, very caring and kind. I would recommend this care company.

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Review from Abby A (Guardian of Client) published on 27 July 2026 Submitted via Website
Overall Experience
I can't express how thankful I am to the four wonderful carers that came to help us with our beautiful lady for the last 9 days while she transitioned onto her next journey.
They were extremely kind, compassionate and had empathy not only to the wonderful lady in question but also to any of us that were there, and trust me they did find us in difficult situations, I'm an experienced carer of 18 years but their understanding, love , kind words and hugs meant everything in a truly traumatic time.
I kept them hydrated and we had some laughs in between tears .
Such lovely people
They are a true credit to you .
Sending heartfelt thanks and hugs .
I hope they see this .xxxx

I feel they deserve better transport for all the miles that they travel and for their own safety.xx

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Review from D S (Partner of Client) published on 23 July 2026 Submitted via Postal Card
Overall Experience

Some really good staff some not so good. The good staff are very thorough and on the ball nothing is to much for them. The not so good staff gets flustered and dont seem to care as much. But in all 90% are good.

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Review from Kim H (Son of Client) published on 20 July 2026 Submitted via Postal Card
Overall Experience

This company is professional, extremely helpful. The two carers really made my mother very happy. They went above & beyond the care made her feel special treated her with dignity and care. I can't recommend them more, even though sometimes I got grumpy they were calm, polite and helped me to calm down. On the death of my mother they both hugged me it was so nice it meant the world to me.

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Review from Sara D (Daughter of Client) published on 16 July 2026 Submitted via Postal Card
Overall Experience

Our experience was very good, carers were very respectful, kind and caring. There was always a family member present as dad had come home from hospital to end his life. Family were able to advocate for any communicate care needs and the carers all worked very well accommodating the communicated needs of the family. Carers were also respectful of dads comfort and wishes. There was one carer who was a constant in the 13 days dad was at home providing consistency of care.

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Review from C K (Daughter of Client) published on 14 July 2026 Submitted via Postal Card
Overall Experience

I found the carers very kind and efficient, they all treated my mum with utmost respect and dignity. Thank you all for being so kind.

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Review from Gemma A (Daughter of Client) published on 25 June 2026 Submitted via Postal Card
Overall Experience

During a very difficult time of the final days of my fathers life your night staff were so lovely, comforting and a relief to have to be with my father. They were professional, knowledgeable, and kind. Very caring and I was so grateful for their support.

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Review from Simon D (Husband of Client) published on 12 June 2026 Submitted via Postal Card
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All the staff were very caring and sympathetic to the situation. No job was too much even the less savoury elements. Would happily recommend you.

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Review from Stuart A (Husband of Client) published on 3 June 2026 Submitted via Postal Card
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Excellent care and compassion.

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Review from L S (Daughter of Client) published on 26 May 2026 Submitted via Postal Card
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In my mums last few days of life, the Semy care staff that came to attend to her were respectful and professional. As a family we very much appreciated this.

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Review from John D (Husband of Client) published on 20 May 2026 Submitted via Postal Card
Overall Experience

Apart from one small hiccup at the start of care, which was dealt with immediately, the care offered to my wife was exemplary. Advice given to me was much appreciated. The result was that my wife suffered very little and passed away peacefully whilst I held her hand. A good result, thank you.

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Review from Beryl R (Wife of Client) published on 19 May 2026 Submitted via Postal Card
Overall Experience

Found the carers very nice and helpful. They always done what I asked and friendly.

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Review from Julie R (Next of Kin) published on 13 May 2026 Submitted via Postal Card
Overall Experience

Lovely care company to deal with. They made everything easy to understand and provided excellent care and communications. Thank you.

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Review from M L (Wife of Client) published on 29 April 2026 Submitted via Postal Card
Overall Experience

Almost instant help after husband was discharged from hospital. Kind, caring and friendly people. Organised night care very quickly when needed too.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 07 June 2023
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

News (0)

News

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Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for Semy Care.

Accreditations

There are no accreditations posted yet for Semy Care.

Meet the Team (1)

Laura Popa
Laura PopaJob Title:Registered ManagerJoined: 2021

Laura is a hard-working person and kind, she loves to care for people, and she does her best to lead the company in a professional way.

She has experience in care for nearly 10 years, and her experience and qualifications are making her a good leader.

Frequently Asked Questions about Semy Care

How many Carers does Semy Care employ?

Semy Care employs 1 carers.

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