Semy Care

In my mums last few days of life, the Semy care staff that came to attend to her were respectful and professional. As a family we very much appreciated this.

Apart from one small hiccup at the start of care, which was dealt with immediately, the care offered to my wife was exemplary. Advice given to me was much appreciated. The result was that my wife suffered very little and passed away peacefully whilst I held her hand. A good result, thank you.

Found the carers very nice and helpful. They always done what I asked and friendly.

Lovely care company to deal with. They made everything easy to understand and provided excellent care and communications. Thank you.

Almost instant help after husband was discharged from hospital. Kind, caring and friendly people. Organised night care very quickly when needed too.

The care my husband received from Semy Care was excellent. The carers were all friendly and went out of their way to talk to my husband. They always asked if he was comfortable and if there was anything he needed. They always left him clean and washed and nothing was too much trouble. They would always been cheerful, we mostly had the same carers they were all lovely. The main lady carer we had was so helpful and kind 10/10.

The carers were lovely. They were polite and friendly and had an excellent rapport with my husband. They were as gentle as they could be and explained what they were going to do and always made sure he was as comfortable as possible. Excellent service.

Semy Care provided an excellent service of care for my husband. Every member of staff was very professional showed a high level of experience and were very caring in the way they carried out their tasks and communication with him despite the difficulties with his mobility, hearing and sight loss. Relationship with the carers and management were quickly established and very good indeed. I have no hesitation in recommending Semy Care (Norwich).

Just to let you know that Semy Care was absolutely excellent, they were so kind and caring. Brian looked forward to them coming right to the end. They always arrived on time and treated Brian with dignity. I couldn't have managed without them. Many thanks indeed to them.

The four carers that dad had they treated dad with the best care you could wish for not only caring for dad they also had time and support for me also. So thank you all at Semy Care.

Excellent care, even though it was for less than 1 week. All carers very caring, knowledgeable and kind to my husband receiving the care and to myself. Very professional. On time.

We believe Semy Care to be exceptional, and are extremely grateful to them.

I have been with this Home Care Provider now for 5 months and I would not change them for the world. The service is exemplary and each carer is friendly, considerate and goes above and beyond my expectations. Any specific needs and changes are dealt with in a thoroughly professional manner, the number of complaints I have made are .. NIL!

All the carers who attended my mum in her last weeks, were very respectful, polite and professional, learn very quickly her likes and dislikes- she was always pleased to see them, which means a lot to the family. Outstanding care. Thank you.

Very happy with the service that was received when mum returned back home from hospital until her passing on 26/12/2025.

My mother received end of life care from Semy Care for two weeks in January 2026 at home. Thank you for providing outstanding care to my mother during this time. I want to commend the outstanding care and compassions shown by two of your carers, Elizabeta and Dan. Both highly professional. Thank you. Mary-Anne.

Overall a good experience

Overall I thought the caring team did an excellent job to my late wife Linda. Always smiling and polite. Linda did brighten up a bit when they came to see her. I have no complaints about the care offered.

The two wonderful carers that came to support my mother in her final days at home were the loveliest, most caring people. They genuinely cared about my mother and were so polite and respectful. I would love to mention their names because I would thoroughly recommend these two to anyone who was going through what we went through, as they made it so much nicer and easier.

Semy Care provided excellent end of life care for my mum. The carers were friendly, polite and professional at all times. The team looked after mum with great kindness and respect. I cannot thank the team enough for their assistance in supporting mum with personal care in her final weeks, allowing us to care for her at home, surrounded by her family as per her final wishes.