East Midlands Care Agency Services Ltd

Woodlands Office Suite, Woodlands, Grimsby Road, Louth LN11 0SX
Review Us
9.9 22 Reviews
  • East Midlands Care Agency Services Ltd, Louth
EMCAS is run and managed by qualified and experienced Ambulance Service personnel who are still actively working for Ambulance Service providers today. They have seen the ups and the downs of community homecare and they pride themselves on having that inside knowledge that enables them to provide that extra special touch, the person-centred approach and the understanding of how the wider health service works.

Due to the clinical grades of the management team, EMCAS is able to send out an Ambulance Paramedic, Technician or Emergency Care Assistant if you or a loved one requires emergency assistance. By no means do they substitute an ambulance in the emergency setting, but they are able to offer basic clinical observations and triage. EMCAS can directly discuss with, or refer you to the most appropriate health care professional meaning you are far less likely to be waiting for extended periods of time to get the treatment you need.

They provide high-quality care in the homes and community of their service users, meaning that independence is maintained and the need to go into a care home is greatly reduced. They ensure everyone has a say on how their care is delivered by taking time to correctly assess and listen to every aspect of any care they provide even down to the how much sugar you like in a good old cup of tea.
Show East Midlands Care Agency Services Ltd on the Map

Care Provided

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: from £25.50

Self funded and Direct payments from the Local Authority are accepted.
Section 75 Local Authority fees to be discussed.

These prices are only a guideline, please contact East Midlands Care Agency Services Ltd to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Good to Know

Group/Owner

Person in charge

  • Sadie Harness (Registered Manager)

East Midlands Care Agency Services Ltd Reviews (22)

9.9

East Midlands Care Agency Services Ltd has a Review Score of 9.9 (9.872) out of 10, based on 21 reviews in the last 2 years.
Over all time East Midlands Care Agency Services Ltd has 22 reviews.

Overall Experience
  • 19
  • 3
  • 0
  • 0
  • 0
Date Published
  • 22
  • 4
  • 8
  • 21
  • 1
Reviewer Connection to East Midlands Care Agency Services Ltd
  • 7
  • 6
  • 3
  • 2
  • 1
  • 1
  • 1
  • 1
Total of 22, showing 21-22
Review from Stephen R (Brother of Client) published on 19 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Reliable service that goes just that bit further to care for their clients. They are always accessible 24 hours a day for assistance. And my brother is first priority and his needs are met daily. My elderly mother is always involved and has a good relationship with all of the caregivers. Given my mother’s
reluctance to pass over care, the team handled it very well indeed
Reply from Kieron Knight, Manager at East Midlands Care Agency Services Ltd

Thank you for your supporting words! It means a lot to us here at East Midlands Care Agency Services Ltd to see such good feedback.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Elizabeth D (Granddaughter of Client) published on 15 March 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
When choosing a care company for our nana we were very thoroughly looking for a company that would offer the best care and we definitely did that.
EMCAS have been fantastic they are thorough, professional, kind and so helpful to both the service user and the family as a whole. Management is 'on it'
whenever something needs doing or an issue has arisen and they sort it out straight away with no hesitation.
I worried about my nana having carers in the house at first but there was no need she absolutely loves them. All of the carers are lovely, professional and very knowledgeable in all areas of care. I could not ask for more than the care they give my nana and would recommend them to anyone.
Reply from Kieron Knight, Manager at East Midlands Care Agency Services Ltd

Hi Elizabeth,
Thank you for your kind words, comments like this make it all worthwhile for us!

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 9.9 (9.872)

Overview of Review Score

The Review Score of 9.9 (9.872) out of 10 for East Midlands Care Agency Services Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 21 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 21 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.872 for East Midlands Care Agency Services Ltd is calculated as follows: ( (110 Excellents x 5) + (14 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 125 Ratings = 4.872
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for East Midlands Care Agency Services Ltd is based on 21 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Loading

Loading Loading

Loading

Loading

Awards / Recognitions (0)

Meet the Team (0)

There are no team members posted.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact East Midlands Care Agency Services Ltd to verify any information. View our terms and conditions. East Midlands Care Agency Services Ltd has an Enhanced Service - more info.