Home Instead (Mansfield)

Units 15-17, Oak house A, Ransom Wood Business Park, Southwell Road, Mansfield NG21 0HJ
Review Us
9.9 21 Reviews
  • Home Instead (Mansfield), Mansfield
Home Instead Mansfield are a local team, passionate about keeping people in their own homes in Mansfield and the surrounding villages.

Home is where the heart is and providing companionship, home help, personal care and Dementia care in a person's home makes people safe and comfortable in familiar surroundings.

Care Professionals receive in-depth training before meeting their clients, and also have the opportunity to attend specialist training and access to qualifications throughout their career with Home Instead. Home Instead match the Care Professional to the client based on interests and hobbies. No uniforms are worn but an enhanced DBS check is undertaken and four references are provided.

The team use what they call the 'Mum Test', providing care that they would expect for their own Mums!

Home Instead deliver top quality person centred care to all their clients.
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Care Provided by Home Instead (Mansfield)

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 60 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: £25.50 – £37.50
  • Weekly Live-in Care Fees: £1500 – £2200

Available on request

These prices are only a guideline, please contact Home Instead (Mansfield) to find out the exact price for your requirements.

Contact Home Instead (Mansfield) to get a personalised quote.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Contact Home Instead (Mansfield) to get a personalised quote.

Good to Know

Group/Owner

Person in Charge

  • Marketa Coleman (Manager)

Home Instead (Mansfield) Reviews (21)

9.9

Home Instead (Mansfield) has a Review Score of 9.9 (9.850) out of 10, based on 14 reviews in the last 2 years.
Over all time Home Instead (Mansfield) has 21 reviews.

Overall Experience
  • 19
  • 2
  • 0
  • 0
  • 0
Date Published
  • 21
  • 5
  • 10
  • 14
  • 7
Reviewer Connection to Home Instead (Mansfield)
  • 8
  • 5
  • 2
  • 2
  • 2
  • 1
  • 1
Total of 21, showing 21-21
Review from Joanne W (Friend of Client) published on 31 October 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Care provider with a difference, they actually do care. I cannot believe the difference in my friend whom I have recently visited. They have gone from someone not having any passion or sense of purpose, to someone who is now full of life, mobility has improved so much due to this company, They go well
above expectations. The personal care provided and those small touches has made a real difference to my friend's life.
A big thank you.
Reply from Suzie Leeson, Director/Owner at Home Instead (Mansfield)Thank you so much for your kind words. We truly want to make a difference to the lives of those we support.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 9.9 (9.850)

Overview of Review Score

The Review Score of 9.9 (9.850) out of 10 for Home Instead (Mansfield) is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 14 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.9 out of 5 from 14 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 5.000 for Home Instead (Mansfield) is calculated as follows: ( (84 Excellents x 5) ) ÷ 84 Ratings = 5
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 0.5 Points for the second and third Positive Reviews, 0.25 Points for each of the next two Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.05, 7th = 0.05, 8th = 0.05, 9th = 0.05, 10th = 0.05, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025)

    The 5 points relating to the number of Positive Reviews for Home Instead (Mansfield) is based on 14 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 = 4.85
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (9)

Meet the Team (1)

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Suzie Stanton

Job Title: Director Joined: 2022

Suzie is the proud Director of Home Instead Mansfield and is passionate about providing top-quality care to the people of Mansfield and the surrounding villages. She has experience working in the community as she has been the owner/manager of a Wiltshire Farm Foods office that supplies frozen meals to local residents in Leicestershire and Nottinghamshire.


Suzie feels that there is a great demand for quality home care in the Mansfield area and surrounding villages and has built a strong team around her. She is passionate about looking after her team, and her team will then look after their service users.


Suzie is a local mum of three grown-up children and enjoys keeping fit, walking the dog and socialising with her friends in her spare time. She has a partner, Rob, who is also part of the Home Instead team as a joint Director.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Home Instead (Mansfield) to verify any information. View our terms and conditions. Home Instead (Mansfield) has an Enhanced Service - more info.