GoodOaks Homecare - Edgware and Finchley

4 Imperial Place, Maxwell Road, Borehamwood WD6 1JN
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9.9 27 Reviews
  • GoodOaks Homecare - Edgware and Finchley, Borehamwood
GoodOaks Homecare is a homecare provider that offers high quality care and support to individuals in their own homes.

The experienced, professional and friendly carers adapt to your routines and lifestyle to provide care that is shaped by you. The team create care plans tailored to your unique needs and preferences, and regularly review these to adapt to any changes.

GoodOaks Homecare strives to give the best possible service by matching carers with the right client, making sure that they are able to get along as the team believe that it's the most important part of caring. They ensure that clients and carers are the right fit for each other. They have a case by case approach for each client as everyone has different needs and requirements.

The areas the service supports people include all postal towns within Hampstead Garden suburb including Golders Green, Finchley, Edgware, Mill Hill, Barnet and surrounding areas.

All carers are extensively trained in all aspects of care and vetted through a thorough recruitment process. The service provides varied care packages based on clients needs from visiting care and live-in care 24 hours a day, 365 days a year.
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Care Provided by GoodOaks Homecare - Edgware and Finchley

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: from £32
  • Weekly Live-in Care Fees: from £1435

At GoodOaks, we recognise that every individual has unique preferences and needs. For this reason, all of our care packages are fully tailored to the person receiving them. Whether you require occasional companionship, regular visiting care, or full-time live-in assistance, we will work with you to design a plan that meets your specific needs.
Please contact us to discuss your requirements, and we will be pleased to provide a bespoke quotation.

These prices are only a guideline, please contact GoodOaks Homecare - Edgware and Finchley to find out the exact price for your requirements.

Contact GoodOaks Homecare - Edgware and Finchley to get a personalised quote.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Contact GoodOaks Homecare - Edgware and Finchley to get a personalised quote.

Good to Know

Group/Owner

Person in Charge

  • Florence Kinyua (Registered Manager)

GoodOaks Homecare - Edgware and Finchley Reviews (27)

9.9

GoodOaks Homecare - Edgware and Finchley has a Review Score of 9.9 (9.939) out of 10, based on 19 reviews in the last 2 years.
Over all time GoodOaks Homecare - Edgware and Finchley has 27 reviews.

Overall Experience
  • 26
  • 1
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Date Published
  • 27
  • 4
  • 10
  • 19
  • 8
Reviewer Connection to GoodOaks Homecare - Edgware and Finchley
  • 9
  • 6
  • 5
  • 2
  • 2
  • 1
  • 1
  • 1
Total of 27, showing 21-27
Review from M B (Grandson of Client) published on 26 April 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
From the very first meeting, their team showed nothing but kindness, compassion and professionalism in caring for my grandmother. It was clear that they went above and beyond to provide the best care possible.
Every caregiver who came to our home was incredibly kind and attentive to my grandmother's
needs. They took the time to get to know her and her specific requirements and they were always willing to listen and adapt as needed. Their attention to detail was also impressive – they always made sure that she was comfortable and safe.
They also did an excellent job of keeping us informed about my grandmother's progress and any changes that occurred. They were always available to answer our questions and provide updates, which gave us peace of mind and allowed us to focus on spending quality time with my grandmother.
They truly went above and beyond to take care of my grandmother and I will always be grateful for the peace of mind they provided during difficult times.
Reply from Beatrice Kinyua, Director at GoodOaks Homecare - Edgware and FinchleyThank you so much for taking the time to share your experience with us. Your heartfelt review touched our hearts and reaffirmed our commitment to providing the best care possible to our clients and their families.
We are delighted to hear that our caregivers were able to create a warm and attentive environment for your grandmother. Getting to know her on a personal level and understanding her specific needs was essential to providing the level of care she deserved. Our team believes that each individual is unique and tailors their care accordingly.
Once again, thank you for choosing us to care for your grandmother. Your trust and appreciation mean the world to us.
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Review from Clare L (Daughter of Client) published on 1 February 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
The director and her team cared for my mother since she broke her hip in 2014 at the age of 91.We were recommended to her and care commenced just twice weekly for personal hygiene. In the years since as my mother became more frail and less able to do things for herself the director always came to the
rescue with more help where and when needed. Eventually, in January 2022 my mother needed full-time live-in care until her death in December 2022. The director provided a lovely carer whom my mother liked. All of the director's team of carers have been great. The director always discussed my mother's care and her needs with me and my sister. Nothing was ever too much trouble for the director and her team and they all looked after my mother with exceptionally good care and respect.
I highly recommend them.
Reply from Beatrice Kinyua, Director at GoodOaks Homecare - Edgware and FinchleyThank you so much, Clare, for taking the time to leave a great review for us. It was a pleasure taking care of your mother, thank you for trusting us to deliver her care.
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Review from Wendy H (Client) published on 19 December 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We have used this agency for the past ten years. They have looked after my husband for two or three years before he died about seven years ago.
They have also looked after me after he died, particularly after I had a new knee. All the carers are very good, the whole organisation are excellent and highly
to be recommended. They are well known and used in the area in which I live.
Reply from Beatrice Kinyua, Director at GoodOaks Homecare - Edgware and FinchleyThank you so much for your very kind review. It is an absolute pleasure have to looked after your husband and yourself.
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Review from Gaye R (Client) published on 16 December 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff from this company looked after my elderly mother for over five years. For the later part of this period on a 24-hour, 7-days-a-week basis.
They were always respectful, very patient, kind and caring with my mother. They more often than not went beyond their remit of looking after my mum.
I couldn't have managed without their help.
Reply from Beatrice Kinyua, Director at GoodOaks Homecare - Edgware and FinchleyThank you so much for your review. We very much enjoyed looking after your mum and I am glad that were were able to help you through that time provide you with some peace of mind.
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Review from Prudence C (Client) published on 15 December 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent, very good and superb.
Reply from Beatrice Kinyua, Director at GoodOaks Homecare - Edgware and FinchleyThank you so much for your review, it's been a pleasure to support you.
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Review from Alison K (Daughter of Client) published on 25 October 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
We cannot fault the care given to our mother over the last few years of her life. It enabled her to stay in her beloved home and allowed us, the relatives, the freedom to visit without getting caught up in too much personal care.
The carers were always kind and took time to chat with Mum and to laugh
with her, as well as to prepare the food she liked and to thoughtfully attend to her personal needs.
The carers were sensitive to the ups and downs of our mother's health and didn't give up on her when she had periods of being less able to communicate. This allowed her to recover her engagement with life when she felt up to it.
The team were reliable and well managed so that if a carer was on holiday or off sick, the care was still provided.
We loved our mother very dearly, and so did they.
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Review from Edwina L (Daughter of Client) published on 12 October 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
The director and her team looked after our mother for a number of years prior to her death in May 2022. Without fail, they were kind, gentle and caring and we really couldn't have asked for more, we were blessed indeed the day the director came into our lives. We will never forget how the carers looked
after our dear mother as if she were their own, with love, respect and joy.
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  • Treated with Dignity
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Current Review Score: 9.9 (9.939)

Overview of Review Score

The Review Score of 9.9 (9.939) out of 10 for GoodOaks Homecare - Edgware and Finchley is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 19 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 19 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.964 for GoodOaks Homecare - Edgware and Finchley is calculated as follows: ( (107 Excellents x 5) + (4 Goods x 4) ) ÷ 111 Ratings = 4.964
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 0.5 Points for the second and third Positive Reviews, 0.25 Points for each of the next two Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.05, 7th = 0.05, 8th = 0.05, 9th = 0.05, 10th = 0.05, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025)

    The 5 points relating to the number of Positive Reviews for GoodOaks Homecare - Edgware and Finchley is based on 19 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4.975
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (5)

Meet the Team (2)

Beatrice

Beatrice

Job Title: Director Joined: 2022

I started my Good Oaks branch because when it comes to caring and caring for others there is always a personal touch to it. My decision to join Good Oaks was based on their values and their ability to provide that personal touch which aligned with my core values. When I spoke to the team they helped me and ushered me through the process guiding me and providing me with enough tools to be able to start my own business.


I’m passionate about looking after people, especially during their time of need as many of us go through the varying seasons which may require us to seek assistance and I believe that individuals should treat others how they would like to be treated during those moments of vulnerability.


I got into care because I love caring for others and making sure they are safe as it gives me great satisfaction knowing that I have made a positive impact in someone’s life no matter how small it may be as these small changes could make a big difference in the person quality of life.


My previous experience/roles are working as a carer for over 20 years coming from a background of office administration and finance.


I love working in this sector because I am able to pursue my passion for caring for others, as my mother required a carer for a long time given her terminal cancer diagnosis.


This coupled with seeing how the carers impacted her life positively through their small but great daily interactions allowed me to see the impact that I was also making in the lives of those I was caring for. As well as being able to see the impact of the carers in my mother’s life the people I was caring for also expressed to me how my presence made them feel safe and at home which was rewarding.

Florence

Florence

Job Title: Registered Manager Joined: 2022

I’m passionate about good quality personalised care. I like seeing the difference care and support can make in a person’s life. It is very rewarding when you do your job well and sees the impact you have on a person’s life. The appreciation given by those whom you care for makes your day.


I used to help my mum with her clients doing simple tasks such as companionship, or trips to hairdressers which got me into care. At first, I was not sure about all aspects of care and started off as a support worker. I really enjoyed this role helping others become more independent, getting them into work or college and ultimately living in their own homes. This is where I learnt how a small gesture of kindness and how we provide care and support can have a huge impact on a person’s life. This led me to become a registered manager in a small care home where I was involved in all aspects of care and enjoyed it.


My previous experiences have been in varied job sectors including nurseries and customer care which have made me a well-rounded person who understands different aspects of various industries. Although I have worked in varied industries my main and longest experience is in managing care homes for those with learning disabilities and mental health difficulties which taught me a lot about being a registered manager and its responsibilities for those whom we care for.


I love working in this sector because no day is the same, I enjoy seeing how the care and support we provide can enhance people's lives. I enjoy the different challenges each day may bring which help me learn and grow as a person.

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