The Carers are prompt, fun, talk to my mum and treat her with both respect and kindness..Carole P(Client / Service User)
Polite, friendly and treat us with dignity. They think out of the box and anticipate our needsFrederick D(Client / Service User)
His routine makes him feel less lonely and each carer has made a special effort to bond with himW N(Daughter of Client/Service User)
The Carers are prompt, fun, talk to my mum and treat her with both respect and kindness..Carole P(Client / Service User)
Polite, friendly and treat us with dignity. They think out of the box and anticipate our needsFrederick D(Client / Service User)
His routine makes him feel less lonely and each carer has made a special effort to bond with himW N(Daughter of Client/Service User)
Named 'Most Outstanding Home Care Network' at the 2026 Home Care Awards.
Serving communities across south-east London, Radfield Home Care Bromley, Orpington & Beckenham provides tailored visiting care and live-in care. Led by Simi Ghuman & Chanice Baugh, the team recognises that finding support for an older relative requires careful consideration, and offers families guidance and reassurance.
Support is shaped around individual daily routines through Radfield's "Be There" movement, helping clients to...
Named 'Most Outstanding Home Care Network' at the 2026 Home Care Awards.
Serving communities across south-east London, Radfield Home Care Bromley, Orpington & Beckenham provides tailored visiting care and live-in care. Led by Simi Ghuman & Chanice Baugh, the team recognises that finding support for an older relative requires careful consideration, and offers families guidance and reassurance.
Support is shaped around individual daily routines through Radfield's "Be There" movement, helping clients to Be Yourself, Be Connected, and Be Inspired. Radfield prioritises Care Professional continuity, assigning regular Care Professionals who take time to learn each person's preferences and habits. These team members assist with personal care, medication support, and dementia care while helping clients maintain local friendships and daily activities.
Recognised as part of a Top 20 Home Care Group by homecare.co.uk for nine consecutive years (2018-2026), the office maintains the highest standards of care.
If you are exploring care options for a parent or relative in Bromley, Orpington, Beckenham, or the surrounding area, speak with the team today to arrange an informal care consultation and discover how Radfield can support your family.
Care Provided by Radfield Home Care Bromley, Orpington & Beckenham
Types of Home Care
Visiting Care
Live-in Care
24 Hour Care
Overnight Care (Waking)
Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
30 minutes
Contract Durations
Ongoing / Long Term
Respite / Short Term
Age Ranges
Older Person Care (65+)
Younger Adult Care (18-65)
Personal Care Services
Washing & Dressing
Toileting Assistance
Medication Assistance (Oral)
Companionship
Continence Care
Feeding & Drinking Assistance
Household Services
Cleaning Service
Food Preparation & Serving
Laundry Service
Shopping Service / Errands
Transportation Service
Other Care Provided
Dementia
Parkinson's Disease
Stroke
Cancer Care
Palliative / End of Life Care
Physical Disability
Visual / Hearing Impairment
Hospital Discharge
Funding & Fees
Daily Charges per Person
Type of care
Permanent
Hourly Visiting Care
£38 - £40
Weekly Live-in Care
£1,650 - £2,000
Charge prices are tailored to customers, following a care consultation.
The price(s) shown are provided by the agency. Contact Radfield Home Care Bromley, Orpington & Beckenham for full pricing details and T&Cs.
Contact Radfield Home Care Bromley, Orpington & Beckenham to get a personalised quote:
Radfield Home Care Bromley, Orpington & Beckenham has a Review Score of 9.7 (9.727) out of 10, based on 17 reviews in the last 2 years. Over all time Radfield Home Care Bromley, Orpington & Beckenham has 29 reviews.
Reviewer Connection to Radfield Home Care Bromley, Orpington & Beckenham
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Showing 29 reviews matching selected criteria
Review from Theresa C (Daughter of Client) published on 1 May 2026 Submitted via Website•
Overall Experience
Mum has been receiving care for about 3 months. We have been very pleased with the whole process, with mums assessment and the careful placement of a suitable carer for mum. The carer is kind, always has time for a little chat with mum and dad. The care manager and team are always available to...
Mum has been receiving care for about 3 months. We have been very pleased with the whole process, with mums assessment and the careful placement of a suitable carer for mum. The carer is kind, always has time for a little chat with mum and dad. The care manager and team are always available to discuss any queries.
As a family we would be happy to recommend Radfield home care to others.
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Review from Frederick D (Client / Service User) published on 24 April 2026 Submitted via Postal Card•
Overall Experience
We have had two helpers and both have been on time and helpful during the time they are with us. Polite, friendly and treat us with dignity.
They think out of the box and anticipate our needs. We are very pleased with the help we get.
We have had two helpers and both have been on time and helpful during the time they are with us. Polite, friendly and treat us with dignity.
They think out of the box and anticipate our needs. We are very pleased with the help we get.
↩Reply from Chanice Baugh, Director at Radfield Home Care Bromley, Orpington & Beckenham
Thank you so much for your lovely feedback. We're delighted to hear that both of your care professionals have been punctual, polite, and supportive during their visits. Treating people with dignity and respect is at the heart of what we do, so it's especially rewarding to know this has been your...
Thank you so much for your lovely feedback. We're delighted to hear that both of your care professionals have been punctual, polite, and supportive during their visits. Treating people with dignity and respect is at the heart of what we do, so it's especially rewarding to know this has been your experience. We truly appreciate your kind words and are so pleased you're happy with the care you receive.
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Review from John W (Client / Service User) published on 24 April 2026 Submitted via Postal Card•
Overall Experience
Radfield Home Care provides regular visitors who check on my health and welfare. This is a welcome activity, as it helps me to maintain social contact since I ceased full-time employment. It also helps with reminding me about my contacts with my doctor, dentist and social contacts and family....
Radfield Home Care provides regular visitors who check on my health and welfare. This is a welcome activity, as it helps me to maintain social contact since I ceased full-time employment. It also helps with reminding me about my contacts with my doctor, dentist and social contacts and family. Additionally, they give me support in taking my medication - accurately and daily.
↩Reply from Chanice Baugh, Director at Radfield Home Care Bromley, Orpington & Beckenham
Thank you so much for your kind words. We're delighted to hear that our visits are making a positive difference to your health and wellbeing. Supporting you to stay connected socially, keep on top of appointments, and manage your medication safely is very important to us. It's wonderful to know that our team is helping you feel reassured and supported in your day-to-day life!
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Review from Carole P (Client / Service User) published on 14 April 2026 Submitted via Website•
Overall Experience
Although I am writing for March, this covers my experience of Radfield overall. The Manager is very approachable and honest, she responds to my calls for help promptly and says if they cannot help.
The Carers are prompt, fun, talk to my mum and treat her with both respect and kindness..
The...
Although I am writing for March, this covers my experience of Radfield overall. The Manager is very approachable and honest, she responds to my calls for help promptly and says if they cannot help.
The Carers are prompt, fun, talk to my mum and treat her with both respect and kindness..
The Carers always seem happy and say how much they enjoy working for Radfield, unlike those from a previous agency who moaned constantly.
↩Reply from Chanice Baugh, Director at Radfield Home Care Bromley, Orpington & Beckenham
Thank you for taking the time to share your feedback and for your kind comments about our team.
It's also lovely to know that the positive attitude of our team has stood out to you! Thank you again for your feedback and for trusting us to support your mum.
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Review from R M (Client / Service User) published on 15 October 2025 Submitted via Postal Card•
Overall Experience
Complete satisfaction with management and staff.
Complete satisfaction with management and staff.
↩Reply from Chanice Baugh, Director at Radfield Home Care Bromley, Orpington & Beckenham
Thank you so much for your wonderful 5-star review! We're delighted to hear you're completely satisfied with both our management and staff. Your kind words mean a lot to us, and we truly appreciate your continued trust and support.
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Review from R P (Client / Service User) published on 15 October 2025 Submitted via Postal Card•
Overall Experience
Service good, reliable, caring, friendly
Service good, reliable, caring, friendly
↩Reply from Chanice Baugh, Director at Radfield Home Care Bromley, Orpington & Beckenham
Thank you for your lovely feedback! It's wonderful to know our support is making a positive difference.
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Review from Margaret P (Client / Service User) published on 15 October 2025 Submitted via Postal Card•
Overall Experience
Very good, helpful, always willing to help.
Very good, helpful, always willing to help.
↩Reply from Chanice Baugh, Director at Radfield Home Care Bromley, Orpington & Beckenham
Thank you so much for your kind words, we truly appreciate your feedback!
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Review from Celine C (Client / Service User) published on 6 October 2025 Submitted via Postal Card•
Overall Experience
Very good and reliable care service. Always obliging, caring and obliging.
Very good and reliable care service. Always obliging, caring and obliging.
↩Reply from Chanice Baugh, Director at Radfield Home Care Bromley, Orpington & Beckenham
Thank you so much for your kind words and positive feedback. We're delighted to hear that you find our care service reliable, caring, and obliging. We truly value your trust in us!
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Review from G L (Daughter of Client) published on 30 July 2025 Submitted via Website•
Overall Experience
I cannot recommend Radfield Orpington enough to anyone seeking care for a family member. My dad's wish was to stay at home and not go into a care home and with the help of the director and her wonderful staff who helped care for my dad we fulfilled his wishes.
The staff were reliable and...
I cannot recommend Radfield Orpington enough to anyone seeking care for a family member. My dad's wish was to stay at home and not go into a care home and with the help of the director and her wonderful staff who helped care for my dad we fulfilled his wishes. The staff were reliable and visited my dad 3 times a day and were professional and caring.
We as a family will never be able to thank Radfield Orpington enough as we couldn't have done it without them.
↩Reply from Chanice Baugh, Director at Radfield Home Care Bromley, Orpington & Beckenham
Thank you so much for your kind and heartfelt review. It truly means a lot to us to know that we were able to support your dad in fulfilling his wish to remain at home. We're incredibly grateful for the trust you placed in Radfield Orpington!
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Review from W N (Daughter of Client) published on 27 May 2025 Submitted via Website•
Overall Experience
Doing your utmost to care for an elderly relative is very challenging. My dad refused to go into care and for a long while was reticent about home care. A few months ago however, we reached an impasse and both agreed that if he was to stay in his own home during his final years then we needed to...
Doing your utmost to care for an elderly relative is very challenging. My dad refused to go into care and for a long while was reticent about home care. A few months ago however, we reached an impasse and both agreed that if he was to stay in his own home during his final years then we needed to put together a reliable team of carers. I am so grateful that Radfield Home Care became that team. He receives his care three times a week and right from the start I noticed improvement in his mood. His routine makes him feel less lonely and each carer has made a special effort to bond with him and make him feel special. I know that he looks forward to their visits and care. After each visit I can read a snapshot of how it all went on the Radfield app. As I live overseas, I rely on this to check on his welfare. Radfield Home Care are very efficient, and sympathetic - always willing to help me with any special requests I might have. I cannot speak highly enough of them. Thank you!
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Review from Brenda P (Partner of Client) published on 22 May 2025 Submitted via Website•
Overall Experience
I have had support from Radfield for almost 6months. They support my husband with late stage dementia. Their initial assessment was well done and comprehensive. The caters have been excellent. They are professional and well trained. I will continue using them and highly recommend the care they...
I have had support from Radfield for almost 6months. They support my husband with late stage dementia. Their initial assessment was well done and comprehensive. The caters have been excellent. They are professional and well trained. I will continue using them and highly recommend the care they provide
↩Reply from Chanice Baugh, Director at Radfield Home Care Bromley, Orpington & Beckenham
Thank you so much for your kind words and thoughtful feedback. We're truly grateful for the opportunity to support you and your husband during this time. It's heartening to hear that our initial assessment and ongoing care have met your expectations, and that our carers have made a positive...
Thank you so much for your kind words and thoughtful feedback. We're truly grateful for the opportunity to support you and your husband during this time. It's heartening to hear that our initial assessment and ongoing care have met your expectations, and that our carers have made a positive difference with their professionalism and compassion. Your recommendation means a great deal to us, and we remain committed to providing the highest standard of care for you both. Please don't hesitate to reach out if there's ever anything more we can do to support you.
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Review from Linzi S (Daughter of Client) published on 16 May 2025 Submitted via Website•
Overall Experience
My father has been using Radfield home care since January x 3 daily. I can not praise the service we have been receiving enough! The care is outstanding and very professional. All staff exceed the service they give to my father. Sometimes it's just the little things......
One of the owners and...
My father has been using Radfield home care since January x 3 daily. I can not praise the service we have been receiving enough! The care is outstanding and very professional. All staff exceed the service they give to my father. Sometimes it's just the little things...... One of the owners and another member of staff are a pleasure to deal with and most importantly they are extremely reliable. They have made our family's life so much easier, nothing is too much trouble.
Thank you!
↩Reply from Chanice Baugh, Director at Radfield Home Care Bromley, Orpington & Beckenham
Thank you so much for your heartfelt review! We're truly grateful to hear how much of a positive impact our team at Radfield Home Care has had on your father and your family. It means the world to us to know that our care has made things a little easier and more reassuring for you. We are...
Thank you so much for your heartfelt review! We're truly grateful to hear how much of a positive impact our team at Radfield Home Care has had on your father and your family. It means the world to us to know that our care has made things a little easier and more reassuring for you. We are especially proud to hear that the small touches and reliability of our team have stood out. Your kind words will be shared with everyone involved in your father's care - it will mean a great deal to them. Thank you again for your trust and support!
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Review from E N (Client / Service User) published on 20 November 2024 Submitted via Postal Card•
Overall Experience
I really can't emphasize enough how much I always look forward to my carer's visits. She always has interesting things for us to do such as playing cards or listening to music or even doing some knitting when she produced a lovely flower-like item that is hanging in my sitting room. I absolutely...
I really can't emphasize enough how much I always look forward to my carer's visits. She always has interesting things for us to do such as playing cards or listening to music or even doing some knitting when she produced a lovely flower-like item that is hanging in my sitting room. I absolutely love her visits.
↩Reply from Chanice Baugh, Director at Radfield Home Care Bromley, Orpington & Beckenham
Thank you so much for your wonderful feedback! We're delighted to hear how much you enjoy the visits from your care professional and the activities you share together. It's uplifting to know they bring creativity and joy into your home, whether through playing cards, listening to music, or crafting. Thank you for letting us know how much you value their support!
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Review from P L (Daughter-in-law of Client) published on 14 November 2024 Submitted via Website•
Overall Experience
We have been using Radfield Home Care for almost a year. They have been super supportive of the care given and are always responsive when the family has concerns about my father-in-law. Unfortunately, we all live quite a distance away but all feel secure in the knowledge that Radfield Home Care are...
We have been using Radfield Home Care for almost a year. They have been super supportive of the care given and are always responsive when the family has concerns about my father-in-law. Unfortunately, we all live quite a distance away but all feel secure in the knowledge that Radfield Home Care are on hand to help with all my father-in-law's needs in a sensitive way ensuring he is happy with all aspects and he is treated with respect at all times. I wouldn't hesitate to recommend their services to anyone looking to find sympathetic and respectful care for any family members.
↩Reply from Chanice Baugh, Director at Radfield Home Care Bromley, Orpington & Beckenham
Thank you so much for your thoughtful review. We're truly grateful for your kind words and are delighted to know that we've been able to provide the support and peace of mind you need, especially given the distance. It's always our goal to ensure that each person in our care feels respected, supported, and happy, and it's wonderful to hear that your father-in-law feels this way.
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Review from J C (Daughter of Client) published on 14 November 2024 Submitted via Website•
Overall Experience
We contacted them back in July for assistance with my dad and we received an immediate response and a home visit to discuss our needs. The director and her team are so accommodating and they have provided an excellent service. Communication is excellent and we will continue using them.
We contacted them back in July for assistance with my dad and we received an immediate response and a home visit to discuss our needs. The director and her team are so accommodating and they have provided an excellent service. Communication is excellent and we will continue using them.
↩Reply from Chanice Baugh, Director at Radfield Home Care Bromley, Orpington & Beckenham
Thank you so much for your kind review and for sharing your experience with us. We're very pleased to hear that our team has been able to provide prompt support and meet your dad's needs!
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Review from J S (Wife of Client) published on 14 November 2024 Submitted via Website•
Overall Experience
I am very satisfied with my husband's care. I am also pleased with the quick responses to any e-mails and how they try to accommodate any changes to care days or further needs.
We are fairly new to using the company but right from the first interaction, I felt they were efficient and caring.
I am very satisfied with my husband's care. I am also pleased with the quick responses to any e-mails and how they try to accommodate any changes to care days or further needs.
We are fairly new to using the company but right from the first interaction, I felt they were efficient and caring.
↩Reply from Chanice Baugh, Director at Radfield Home Care Bromley, Orpington & Beckenham
Thank you for sharing your experience with us! We're very pleased to hear that you're satisfied with your husband's care and that our team has been responsive and flexible in meeting your needs.
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Review from J L (Client / Service User) published on 12 November 2024 Submitted via Postal Card•
Overall Experience
The staff are very good, attentive and helpful.
The staff are very good, attentive and helpful.
↩Reply from Chanice Baugh, Director at Radfield Home Care Bromley, Orpington & Beckenham
Thank you so much for your kind words! We're delighted to hear that you find our staff attentive and helpful. Providing compassionate and attentive care is our top priority, and it's wonderful to know we're meeting your expectations.
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Review from M M (Client / Service User) published on 29 July 2024 Submitted via Website•
Overall Experience
I have got no complaints whatsoever. Since I have had my carer from Radfield my confidence showering is much better and I feel more confident in my normal actions. I enjoy her company while she is here.
I have got no complaints whatsoever. Since I have had my carer from Radfield my confidence showering is much better and I feel more confident in my normal actions. I enjoy her company while she is here.
↩Reply from Chanice Baugh, Director at Radfield Home Care Bromley, Orpington & Beckenham
Thank you for sharing your wonderful feedback about Radfield Home Care. We are very happy to hear that you feel more confident in your daily activities, especially with showering. It's heartening to know that your carer has had such a positive impact on your confidence and well-being.
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Review from D W (Client / Service User) published on 3 July 2024 Submitted via Postal Card•
Overall Experience
I am very satisfied with the care I am receiving. I feel I have improved with the care that is ongoing.
I am very satisfied with the care I am receiving. I feel I have improved with the care that is ongoing.
↩Reply from Chanice Baugh, Director at Radfield Home Care Bromley, Orpington & Beckenham
Thank you so much for your kind words! We're thrilled to hear that you're satisfied with the care you're receiving and that you're noticing improvements. Our team is dedicated to providing the best possible care, and it's wonderful to know that our efforts are making a positive difference for you.
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Review from Wendy H (Client / Service User) published on 19 June 2024 Submitted via Website•
Overall Experience
An easygoing lady with a gentle manner. Easy to talk to - a good listener, she feels utterly trustworthy, I so enjoy her company. Always on time. Also the staff are equally as pleasant and gives one confidence. Thank you.
An easygoing lady with a gentle manner. Easy to talk to - a good listener, she feels utterly trustworthy, I so enjoy her company. Always on time. Also the staff are equally as pleasant and gives one confidence. Thank you.
↩Reply from Chanice Baugh, Director at Radfield Home Care Bromley, Orpington & Beckenham
Thank you for your wonderful review! We're delighted to hear that you've enjoyed your time with us. It's our goal to create a welcoming and trustworthy environment, and we're glad to know we've achieved that for you.
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Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 31 January 2025
Overall Good
CaringGood
EffectiveGood
ResponsiveGood
SafeGood
Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
Outstanding - The service is performing exceptionally well.
Good - The service is performing well and meeting our expectations.
Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report
News (1)
News
03 Sep 2026
Finding reliable advice about growing older shouldn't feel overwhelming, and that was exactly the spirit behind the second Care Information Day on Tuesday 28 April 2026. Held at Orpington Methodist...
There are no accreditations posted yet for Radfield Home Care Bromley, Orpington & Beckenham.
Meet the Team (2)
Simi GhumanJob Title Owner/DirectorJoined 2022
We are delighted to introduce you to Simi Ghuman, Director & Owner of Radfield Home Care Bromley, Orpington & Beckenham. Simi is from a big family...
We are delighted to introduce you to Simi Ghuman, Director & Owner of Radfield Home Care Bromley, Orpington & Beckenham. Simi is from a big family with a strong emphasis on looking after older relatives. It’s the strong emotional connection to family that motivated her to launch a business in-home care.
Simi has an extensive and varied background in the world of law and then later moved into helping vulnerable people in the care sector. Simi completed her law degree in 2005, and since then has completed a Legal Practice course and in 2011, became a solicitor.
“Having gained the legal theory, I became qualified as a Solicitor in 2011, specialising in dealing with elderly matters such as Powers of Attorney and Court of Protection Orders. The legal knowledge gained from dealing with vulnerable clients allowed me to develop and extend my skills into the Care Sector.”
Building on her natural affinity for caring for others, Simi became the Client Care Manager for a well-known care brand, specialising in building strong relationships between the local community and clients. Her experience in the industry has given her a deep understanding of the challenges affecting both Care Professionals and clients.
“I am now pleased to be able to expand my client care knowledge to a high standard with Radfield Home Care and to provide skilled and compassionate care to our clients. One of the biggest changes we are seeing is an increasing demand for domiciliary care so the independence of the individual is not compromised and that is what we strive to provide.”
Simi’s deep family ties resonate perfectly with Radfield Home Care’s focus on family values, treating our Care Professionals, clients and colleagues as we would our own family.
“By providing a local service we are able to build a strong foundation with our clients which is more rewarding and satisfying. I launched my business to be part of a family that aims to provide a fantastic service and respect not just for clients but also for our Care Professionals.”
Chanice BaughJob Title Owner/DirectorJoined 2022
Chanice began her journey in the care sector in 2020, during the pandemic and it didn’t take her long to fall in love with the industry. The passion...
Chanice began her journey in the care sector in 2020, during the pandemic and it didn’t take her long to fall in love with the industry. The passion and commitment shown by Care Professionals both for clients and each other resonated with her on a personal level and she knew she had to be a part of it.
“I joined a home care provider as their Compliance Officer where I was able to gain a real in-depth understanding of the day-to-day of a Care Home Business and what is required and expected from CQC.”
Chanices’ experience in care compliance makes her an invaluable asset to the foundations of Radfield Home Care Bromley, Orpington & Beckenham. As part of the role, she onboarded all new starters, providing them with relevant training and information they needed before they went out as qualified Care Professionals. Her deep understanding of the role of Care Professionals and compliance in care make her the perfect fit for Radfield.
As you may know, the world of care requires a malleable and adaptable person. Chanice is both of those and more.
“10 months into my role as a Compliance Officer my role shifted to Payroll Officer and Marketing Executive across 3 of my director's offices. I was made responsible for managing the payroll function across all 3 offices which included wages and salary payments for all employees plus associated functions such as national insurance, tax and pension payments.
In addition to this, I managed the marketing for all 3 offices which consisted of tracking and reporting SEOs, managing marketing plans and advertising, producing creative content and running all social media platforms such as Twitter, Instagram, Facebook, and Linked in”.
Even with all of this responsibility, she still found time to support the team by providing care to clients, which she feels is the most rewarding thing of all.
“Working with people with a wide range of care needs inspired me to go forward with starting my own business in-home care, as I am committed to ensuring that all vulnerable individuals receive a high-quality service within the comfort of their own homes.”
Frequently Asked Questions about Radfield Home Care Bromley, Orpington & Beckenham
How many Carers does Radfield Home Care Bromley, Orpington & Beckenham employ?
Radfield Home Care Bromley, Orpington & Beckenham employs 13 carers.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Radfield Home Care Bromley, Orpington & Beckenham to verify any information. View our terms and conditions. Radfield Home Care Bromley, Orpington & Beckenham has an Enhanced Service -what an Enhanced Service includes.
