Elite Care Professionals

Walton Cornerstone, 2 Liston Street, Liverpool L4 5RT
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9.9 20 Reviews
  • Elite Care Professionals, Liverpool
The service offers truly person-centred care and support, providing a wide variety of services to meet the needs of service users across the Liverpool area. In the current climate the team are extremely proud to offer economical & quality care services.

Starting at your initial enquiry, the dedicated team will offer support throughout the whole process, from completing the initial assessment at a time and place of your choosing, to customising and adapting services to meet your needs. The team will work with you to provide carers that meet your care requirements and, where possible, ensuring they are a compatible match to provide a high quality level of care and support.
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Care Provided by Elite Care Professionals

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: from £22.50

Minimum call time - 1 hour in the morning and the rest can be 30 mins. We also offer Live in Services. Please contact us to discuss the costings for this as well as the 30 minute and 45 minute care calls.

These prices are only a guideline, please contact Elite Care Professionals to find out the exact price for your requirements.

Contact Elite Care Professionals to get a personalised quote.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Contact Elite Care Professionals to get a personalised quote.

Good to Know

Owner

  • Elite Care Professionals Ltd
  • Privately Owned

Person in Charge

  • Anesu Kumwenda (Registered Manager)

Elite Care Professionals Reviews (20)

9.9

Elite Care Professionals has a Review Score of 9.9 (9.875) out of 10, based on 15 reviews in the last 2 years.
Over all time Elite Care Professionals has 20 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Elite Care Professionals
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Total of 20, showing 1-20
Review from T W (Daughter of Client) published on 26 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
For many months we had home care several times a day and 3 nights a week by carers who treated our mother like their own mother. They are genuinely friendly, gentle, kind but firm (as is sometimes needed when a person doesn't want to get up or shower etc) , and totally respectful to mum. She trusted
them completely and enjoyed their company which gave her purpose during the day when she was alone for hours. The emotional support and attention is second to none and most of the staff were highly experienced with catheters, checking for sores, administering various medicines and ensuring they stayed out of reach. I can totally recommend this agency for their honesty, integrity and the attention to detail with the daily notes. They made mum feel special, respected and safe. Most importantly my sister and I totally trusted them with our mum for the times we couldn't be there. Mum has since moved into 24 hr residential nursing care otherwise we would still use Elite.
Reply from Anesu Kumwenda, Registered manager at Elite Care ProfessionalsThank you so much for taking the time to share such a heartfelt and detailed review. It means a great deal to us.

We are truly delighted to hear that our team were able to support your mum with the care, dignity and compassion she deserved, and that she felt comfortable, respected and safe in their company. Knowing she trusted them completely, and that their presence brought her companionship and purpose during the day, is incredibly meaningful.

Your words about our carers' professionalism, experience and kindness - as well as your trust in us during the times you and your sister couldn't be there - are deeply appreciated. We take great pride in offering attentive, reliable and respectful care, and feedback like yours reassures us that we are making a positive difference.

We wish your mum all the very best in her new 24-hour residential setting, and we truly thank you for recommending Elite. It has been a privilege to support your family.
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Review from Pauline F (Daughter of Client) published on 13 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I would not hesitate to recommend this company. The management were most professional, well organised and went the extra mile to meet my mother's needs and wishes before she passed. The carers were always cheerful, most caring,compassionate and treated my mother with the utmost respect and dignity.
They talked to her and explained what they were going to do, even when she was no longer able to respond. Always ensuring that she was comfortable prior to leaving. My mother was compos mentis to the end and whilst she was able, she always thanked the carers. Furthermore, before they left, they always asked if there was anything more that they could do to help me. An EXCELLENT service all round.
Reply from Anesu Kumwenda, Registered manager at Elite Care ProfessionalsThank you so much for taking the time to share such a touching and detailed review. We are truly humbled to hear your kind words about our management team and carers. It means a great deal to know that we were able to meet your mother's needs and wishes, and that our team provided comfort, dignity, and respect right up until the end of her life. We will ensure that your appreciation is shared with everyone involved in your mother's care - they will be so pleased to know their efforts made such a difference. Supporting both our clients and their families is at the heart of what we do, and your feedback reaffirms why we are so committed to going the extra mile.
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Review from Lin H (Daughter of Client) published on 30 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I would strongly recommend this care company. The management are totally professional and well organised. The staff are very efficient, friendly & supportive of both Mum and me. I am confident that in raising any concerns the matter will be dealt with quickly & effectively. I appreciate the care, support
& friendship they provide to Mum & myself.
Reply from Anesu Kumwenda, Registered manager at Elite Care ProfessionalsThank you very much for your kind words and thoughtful feedback. We are delighted to hear that you feel supported by both our management team and care staff. Providing compassionate, professional, and responsive care is at the heart of what we do, and it's truly rewarding to know that our efforts are making a positive difference for both you and your mum. Your confidence and appreciation mean a great deal to us, and we remain committed to delivering the highest standard of care.
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Review from Linda T (Daughter of Client) published on 29 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care of my dad is brilliant
Reply from Anesu Kumwenda, Registered manager at Elite Care ProfessionalsThank you for your kind words. We're very pleased to hear that you are happy with the care your dad is receiving. Providing high-quality, compassionate support is our top priority, and it's wonderful to know that our efforts are making a positive impact.
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Review from A J (Client) assisted by family/friend published on 29 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent service. Absolutely no complaints. Very professional staff.
Reply from Anesu Kumwenda, Registered manager at Elite Care ProfessionalsThank you for your positive feedback. We're pleased to hear that you are satisfied with our service and found our staff to be professional. Your support is greatly appreciated, and we remain committed to maintaining the high standard of care you've experienced.
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Review from Suzanne E (Niece of Client) published on 29 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The whole team are wonderful, friendly, caring and willing to do anything. I can't praise the team enough. Very reliable. Keep me informed.Completely trust the team.
Reply from Anesu Kumwenda, Registered manager at Elite Care ProfessionalsThank you so much for your heartfelt feedback. We're truly grateful for your trust and appreciation. It’s wonderful to hear that you feel supported by our dedicated team. We pride ourselves on being reliable, communicative, and caring, and your kind words reaffirm our commitment to delivering the highest standard of care.
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Review from Linda S (Daughter of Client) published on 22 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent service and lovely friendly staff. Always treat my mum with respect & care.
Reply from Anesu Kumwenda, Registered manager at Elite Care ProfessionalsThank you for your kind words. We're delighted to hear that you've consistently received excellent service and that our team has treated your mum with the respect and care she deserves. We truly value your feedback and look forward to continuing to support you and your family.
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Review from Paul J (Husband of Client) published on 9 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Perfect, above and beyond
Reply from Anesu Kumwenda, Registered manager at Elite Care ProfessionalsYour feedback is greatly appreciated and motivates our team to continue delivering the highest standard of care and support.
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Review from David P (Husband of Client) published on 9 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A really caring company determined to do the best for the client and her family at all times. Friendly and competent staff who come regularly and on time to care for the client. Cheerful and very prepared to go the extra mile to do their best for the client. Highly recommend for all they do to ensure
complete satisfaction by the client and her family.
Reply from Anesu Kumwenda, Registered manager at Elite Care ProfessionalsThank you so much for your kind words and thoughtful feedback. We are truly grateful for your recognition of our team's commitment to providing consistent, compassionate, and high-quality care.It means a great deal to us that you've highlighted the dedication, reliability, and friendliness of our staff. We always strive to go the extra mile to ensure the comfort and satisfaction of both our clients and their families, and it's incredibly rewarding to know that our efforts are making a meaningful difference.Thank you once again for your recommendation and trust in our service. Please don't hesitate to reach out if there's ever anything more we can do to support you.
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Review from Brenda H (Wife of Client) published on 4 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Elite Professionals provided four visits per day to my husband in his last two weeks of life. Without exception, all of the carers were friendly, kind, caring and respectful. They talked to my husband and explained all of the things they were about to do to help him and they even made him laugh on occasion.
They provided him with dignity and gave me time to just comfort him whilst they carried out the tasks necessary. I wouldn't hesitate to recommend Elite to anyone in a similar situation to us, they were wonderful.
Reply from Anesu Kumwenda, Registered manager at Elite Care ProfessionalsThank you for your heartfelt feedback. We are truly honoured to have been able to support you and your husband during such a difficult time. Our team is dedicated to providing compassionate and dignified care, and it is deeply meaningful to hear that their efforts made a difference for both of you. Your kind words will be shared with our carers, and we sincerely appreciate your recommendation. Please know that we remain here for you should you need any further support.
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Review from Sarah M (Daughter of Client) published on 27 February 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We had the carers from Elite to help us look after my mum at the end of her life. They were all absolutely kind and caring in all aspects of the work that they did. The care they gave my mum was outstanding and the support they all gave the family was above and beyond. They helped us get through a difficult
situation and my mum's last few weeks as comfortable and settled as possible.
Reply from Anesu Kumwenda, Registered manager at Elite Care ProfessionalsThank you so much for sharing your experience with us. We are truly honoured to have been able to support you and your mum during such a difficult time. It's heartwarming to hear that the care and compassion provided by our team were able to make a positive difference in your mum's last weeks, as well as offer comfort and support to your family.We deeply appreciate your kind words and are grateful for the opportunity to have been part of your mum's care. Wishing you and your family all the best.
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Review from Y C (Daughter of Client) published on 16 September 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My dad was discharged from hospital to my house for palliative care. Elite Care Professionals came for a first visit and were true to their name. They provided professional, empathetic care with humour and dignity. They allocated a small number of people to provide continuous care. We would highly recommend
their services without hesitation.
Reply from Anesu Kumwenda, Registered manager at Elite Care ProfessionalsThank you so much for the wonderful feedback. I'll definitely feedback to the team.
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Review from Andrew W (Son of Client) published on 25 July 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent!!
Reply from Anesu Kumwenda, Registered manager at Elite Care ProfessionalsThank you for a lovely review, we appreciate it so much.
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Review from J M (Daughter of Client) published on 24 July 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I do not know what I would do without the care service. The team are fantastic we would be lost without them.
Reply from Anesu Kumwenda, Registered manager at Elite Care ProfessionalsThank you so much for a lovely review it is much appreciated and we loved supporting and caring for your loved one. Thank you.
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Review from P J (Husband of Client) published on 18 June 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Perfect being treated like family nothing too much trouble, above and beyond.
Reply from Anesu Kumwenda, Registered manager at Elite Care ProfessionalsIt is nice to be appreciated, thank you so much.
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Review from Barbara B (Wife of Client) published on 12 December 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband has been receiving care from Elite Care Professionals since the beginning of September and I can't recommend this company enough. The management team and carers are exceptional. All staff are highly trained, competent, caring and polite, nothing is too much trouble. Care is tailored to meet
the individual's needs and is carried out in a kind, respectful and professional manner. They always go the extra mile to make sure their service users are happy and well cared for. The management team are always available and will always be flexible when needs change. Having this support has enabled my husband to remain at home and receive the care he needs. I am extremely grateful for the care and support Elite Care professionals provide.
Reply from Anesu Kumwenda, Registered manager at Elite Care ProfessionalsThank you for taking the time to write your review. It is our pleasure caring for your husband. We are so proud and delighted to be a part of this journey with you and your husband. We appreciate the feedback because it helps us as a company to shape and improve the services we provide to our service users. It is always so nice to hear words like caring, polite and professional manner used to describe our staff. Thank you again for your kind words.
Thank you again for taking the time to leave us your review.
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Review from Elaine M (Wife of Client) published on 29 November 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I am very happy with your carers in every aspect! They are caring and courteous to my husband.
I also find the manager is always available to speak to when I need to phone her with inquiries.
Thank you.
Reply from Anesu Kumwenda, Registered manager at Elite Care ProfessionalsIt is a privilege knowing that you are happy with the services we provide to you and your husband.
Thank you so much.
Regards
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Review from Ian S (Father of Client) published on 29 November 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My disabled wheelchair-bound 30-year-old son has severe learning difficulties and epilepsy and has been using the services of Elite Care Professionals for about four months. They provide a male carer escort for two days a week to accompany my son to his daycare centre and return home journey.
My son
can be difficult at times in his behaviour but he has taken very well to having the same regular escort.


I have found the escort to be very pleasant and kind, he has attended punctually each morning has provided me with his contact number and will update me if there are any delays concerning transport.
I have had a review with the Company Manager at our home address and have been given the opportunity to ask any questions relating to the service provided so far. The Manager was very approachable and even asked how they could make their services better.


I would have no problem in recommending this Company to my friends or family for their services.

Reply from Anesu Kumwenda, Registered manager at Elite Care ProfessionalsThank you for the amazing review! We put in the work to keep all of our service users and their families happy.
“We strive to provide superior client service.”
Thank you.
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Review from John C (Friend of Client) published on 17 August 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very pleased overall with the attitude and flexible approach to the varying needs of our service user. Professional, caring, willingness to go the extra mile to complete tasks.
Reply from Anesu Kumwenda, Registered manager at Elite Care ProfessionalsHi,
Thank you so much for your kind review. Ourselves and the carers try our utmost each day to be able to provide the highest quality person-centred care to our Service Users and we are happy that you are very pleased with our overall attitude and flexible approaches.
Many Thanks,
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Review from V G (Son of Client) published on 26 May 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The overall experience with Elite Care Professionals has been a pleasant one. I have found them to be helpful, professional, understanding and good value for money. My mother has been treated with dignity and respect by the staff. I would recommend family and friends to Elite. They have even gone out
of their way to recruit Indian carers to help with Mum's requirements. Keep up with the excellent work!
Reply from Nick Fischer, Care Manager at Elite Care ProfessionalsThank you so much for your kind review. It is lovely to hear that your mother has been treated with dignity and respect by our brilliant carers. Our aim is to provide the highest quality person-centred care and I'm really happy that you feel we've been able to do that.
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Current Review Score: 9.9 (9.875)

Overview of Review Score

The Review Score of 9.9 (9.875) out of 10 for Elite Care Professionals is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 15 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.9 out of 5 from 15 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 5.000 for Elite Care Professionals is calculated as follows: ( (87 Excellents x 5) ) ÷ 87 Ratings = 5
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 0.5 Points for the second and third Positive Reviews, 0.25 Points for each of the next two Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.05, 7th = 0.05, 8th = 0.05, 9th = 0.05, 10th = 0.05, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025)

    The 5 points relating to the number of Positive Reviews for Elite Care Professionals is based on 15 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4.875
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 22 Aug 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (0)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Elite Care Professionals

What Type of Services does Elite Care Professionals offer?

Elite Care Professionals offers Home Care.

How many Carers does Elite Care Professionals employ?

Elite Care Professionals employs 48 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Elite Care Professionals to verify any information. View our terms and conditions. Elite Care Professionals has an Enhanced Service - more info.