Jankan Care

Suite 7, Regency House Business Centre, 33 Station Road, Romford RM3 0BP
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9.9 29 Reviews
  • Jankan Care, Romford
Making the choice to get care at home might be difficult. You have a lot of options to choose from, and you want the best daily support and most reliable service you can get. You can rest easy knowing that you're in good hands with Jankan Care since not only will your care plan be personalised to your specific requirements, but your carers will also be of the highest calibre.

Jankan Care promises a variety of services ranging from one-hour to 24-hour care where a carer is provided who will visit, live with you at home or support you overnight when you need it the most. The team at Jankan Care understand that the service user's needs must be placed above all else because everyone is different, and due to their specific needs, providing a variety of person-centred support is how a clients' key priorities are highlighted.

Jankan Care only hires the most qualified people to provide care, as required by Care Quality Commissioning (CQC) fundamental standards. Each carer undergoes a thorough screening process that includes an advanced DBS check, reference checks, regular compliance monitoring and undergo extensive training in, Practical moving and handling, Safeguarding of vulnerable adults & children, Infection control, PPE advanced training and so much more.

Jankan Care is based in the town of Romford, where dedicated carers can help you or a loved one to live the most independent and fulfilling life possible.
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Care Provided by Jankan Care

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)
  • Children (0-18)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Food Preparation & Serving
  • Shopping Service / Errands

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: from £25
  • Weekly Live-in Care Fees: from £1310

Get in touch with us now for a personalised quote.

These prices are only a guideline, please contact Jankan Care to find out the exact price for your requirements.

Contact Jankan Care to get a personalised quote.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Contact Jankan Care to get a personalised quote.

Good to Know

Owner

  • Jankan Care
  • Privately Owned

Person in Charge

  • Jane Kaniaru (Manager)

Jankan Care Reviews (29)

9.9

Jankan Care has a Review Score of 9.9 (9.910) out of 10, based on 26 reviews in the last 2 years.
Over all time Jankan Care has 29 reviews.

Overall Experience
  • 26
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Date Published
  • 29
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  • 26
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Reviewer Connection to Jankan Care
  • 10
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Total of 29, showing 1-20
Review from Anna D (Daughter of Client) published on 2 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We were very happy with the care given to my mother when she was in her last weeks. The ladies that came to care for her were empathetic, kind and attentive. It really helped us as a family in those finals weeks and meant that mum was clean and comfortable to the end. Losing a loved one to illness can
be so difficult but having this care is so important to make it easier.
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Review from Y R (Daughter of Client) published on 28 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Jankan care carers were professional and treated my mum with dignity and good care in her last days. My mother needed complete care as she was bedridden and the team took care if all her needs.
They were punctual courteous and respectful at all times .
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Review from Alan F (Husband of Client) published on 19 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The Jankan team looked after my wife for nine weeks. They were always prompt and nothing was as too much trouble. Always happy and cheerful and treated her with the utmost respect. I would like to say a big thank to all at Jankan Care for all the care and compassion during a very difficult time for
my wife and our family.
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Review from W S (Daughter of Client) published on 18 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Exceptional service from all members of staff. Nothing is too much trouble. They are special people to do the job very caring
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Review from M S (Daughter of Client) published on 18 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The carer's were caring and attentive to my mothers needs.
They kept to the timings and were always polite and respectful.
They always made sure that my mother was clean and comfortable.
Excellent service.
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Review from Nicola O (Daughter of Client) published on 14 November 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum was discharged on end of life care in May with Jankan Care setting in for all the personal care duties. Prior to their first visit manager came to see me to go through in detail my mum's needs. From the first day of the new carers, I was reassured to see their kindness, compassion and gentleness
with my mum the patient and would highly recommend them to care for your loved one.
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Review from Reginald H (Partner of Client) published on 5 November 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I was 100% satisfied with the care and help given to my partner, who passed away recently. Carers were professional, compassionate, and treated my partner with utmost respect and dignity. They made sure she was comfortable and well cared for throughout her final days. I would highly recommend Jankan
Care staff to anyone in need of quality care.
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Review from Bernadetta S (Daughter-in-law of Client) published on 25 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Excellent care, compassionate attitude, great communication skills from all carers who were looking after my mother in law.
They ladies were a joy to have around, skilful in providing a professional care and were uplifting us all in this very difficult time whilst providing a palliative care for my
husband's mum.
We thoroughly recommend JanKan Care services.
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Review from Pat F (Daughter-in-law of Client) published on 5 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Jankan looked after my mother in law for a few months before she moved into a nursing home. I found from the very first day the manager kept me up to date with her care and any issues that arose. This was very helpful for me as I am in a very difficult health situation with my husband looking after
him and dealing with his complex care. The carers always looked after her care needs well and I would recommend this agency for anyone else thinking of care for their loved ones
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Review from G W (Husband of Client) published on 24 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
All I can say the staff are great, very punctual, very kind to my wife, she especially looked forward the last visit of the day, taking special care that she was comfortable for the night. All staff were very polite and made a fuss of my daughter when she was there, as she was finding it hard.
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Review from Jane C (Granddaughter of Client) published on 24 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Nan sadly was put onto palliative care so your care agency took over.
The communication was great that we had with the manager and all carers were very friendly and took good care of my Nan.
We had a camera set up in the living room to keep an eye on my Nan and we could see that she was starting
to get a good bond with the carers. They were always cheerful , singing and laughing with my Nan.
As a family we were very happy with the care my Nan received.
Thank you for all your support.
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Review from Stephen W (Son of Client) published on 2 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother passed way in May. The home care team were attending for the last few weeks of mum's life. They were very thoughtful, respectful and helpful throughout.


A heartfelt thank goes out to all the team for their help in what has been a very difficult time.

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Review from Susan P (Daughter of Client) published on 2 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Absolutely the best care we could have had for mum. Every carer that came was professional respectful and so very kind. I can't find any negative to say about the company. One staff member would also visit to make sure all was going well, something that you don't find with most care agencies. I would
highly recommend the manager and her team of such wonderful carers. Mum was very well looked after by them and she loved all the girls. They were always happy and made mum smile. Can't thank them all enough. Having had a bad experience with one agency they were a breath of fresh air. Highly recommended. With kind regards.
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Review from T C (Daughter of Client) published on 17 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The manager and three of her boys looked after my father in his final days. I don't know what we would have done without them, they were the only ones there when we needed them no matter what/when. The manager was always a phone call away helping us and coming out if needed, the boys were caring,
efficient and just amazing human beings. Jan care went above and beyond helping us all during a very stressful, emotional time, they were a godsend.
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Review from Lea S (Daughter-in-law of Client) published on 9 April 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
Well they were def sent down to help us in our hour of need the manager was so helpful , supportive throughout the whole process. The team of ladies who assisted my mother in law were 100% dedicated, caring, respective in all areas of the care we had 4x times a day, i was fully updated all the time
by the manager and although i only had them a few days before she passed they made a difgicult situation much easier. Thankyou so much
Reply from Jane Kaniaru, Care Manager at Jankan Care
Thank you so much for your kind words! They really mean a lot to us. I'm so glad we could be there for you and your family during such a difficult time. Our team always strives to provide the best…read more
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Review from Diane O (Wife of Client) published on 20 March 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
The care provided to my husband was very good. The two male carers were excellent but had a few minor problems with some females. Overall he was treated with consideration and dignity as his condition progressed.
I would highly recommend this agency.
Reply from Jane Kaniaru, Care Manager at Jankan Care
Thank you very much for sharing your feedback. We truly appreciate your honesty. We're glad to hear that your husband received good care overall and that he was treated with dignity and consideration.…read more
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Review from Dawn R (Sister of Client) published on 20 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My deepest gratitude and commendation for registered manager's care for my late sister. During the final declining illness of my sister, the manager provided exceptional care that went far beyond professional duty. She supported my sister with unwavering love, compassion, and profound kindness. Her
courage was truly remarkable with constant source of strength for my sister throughout her pain. The loss of my beloved sister, aunt, and daughter has been devastating, but the managers's dedication made a significant difference in my sister's comfort and dignity. Her hard work, dedication, and commitment were evident throughout my sister's care, and we are deeply thankful for their support. We are immensely grateful for the level of care manager provided during this incredibly difficult time.
The manager's exceptional qualities and unwavering commitment are a testament to the high standards of care provided. We are truly appreciative of everything she did for my sister and our family.
Reply from Evans Kaniaru, Operations Manager at Jankan Care
Thank you very much for sharing your heartfelt and meaningful words. We are truly honored to have supported your sister and your family during this difficult time. It means the world to us to know…read more
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Review from Emily P (Daughter of Client) published on 18 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The carers visited my parents' home 4 times per day, to clean Dad, change the sheets and pyjamas. They were careful with Dad and explained what they were going to do before they did it (i.e. turning him). Even though the nature of the work was sensitive (changing him) his dignity was maintained. My
Dad felt cared for, and said "thanks" and "goodbye"when his dementia would allow him to do so.
Thank you Jankan Care.
Reply from Jane Kaniaru, Care Manager at Jankan Care
Thank you for sharing your lovely review. We are truly touched to hear that your dad felt cared for and respected. The carers will be delighted to know that their sensitivity had such a positive…read more
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Review from Wendy H (Daughter of Client) published on 18 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I really dont know where to begin ,It was the first time i agreed to carers for my mum but the care they provided was above and beyond i would like to thank the manager and the carers for there support
Reply from Jane Kaniaru, Care Manager at Jankan Care
Thank you for sharing this! We are honored that you trusted us with your mum's care, especially since it was your first time seeking support. It means a lot to hear that our team exceeded your…read more
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Review from John S (Brother of Client) published on 18 March 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
The were extremely professional caring and willing help in any way possible.They treated the client with utmost respect and were always trying to make the client comfortable with the situation he was in.They always kept myself informed about the care they provided .They also were always interested in
my feedback about how the client felt about the services they provided.
Reply from Jane Kaniaru, Care Manager at Jankan Care
Thank you very much for your kind words! We are delighted that you felt comfortable and well-informed throughout the process. Your feedback was essential in helping us provide the best possible care.
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Current Review Score: 9.9 (9.910)

Overview of Review Score

The Review Score of 9.9 (9.910) out of 10 for Jankan Care is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 26 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 26 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.910 for Jankan Care is calculated as follows: ( (131 Excellents x 5) + (13 Goods x 4) ) ÷ 144 Ratings = 4.91
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Jankan Care is based on 26 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 2 Jun 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (0)

Meet the Team (1)

Jane

Jane Kaniaru

Job Title: Registered Manager Joined: 2021

I've been working in care for more than 15 years. I started out as a healthcare assistant, then became a registered mental nurse, and am now a registered manager. I have learned about many things, such as mental health, caring for the elderly, and different learning disabilities and illnesses.


As a Registered Manager, I use my extensive experience gained through my career in care throughout my role to ensure each client and their family feel special and fully supported. I take my responsibilities seriously, and nothing cheers me up more than hearing from the people we've helped that they're pleased with the service we've provided for them.

Frequently Asked Questions about Jankan Care

What Type of Services does Jankan Care offer?

Jankan Care offers Home Care.

How many Carers does Jankan Care employ?

Jankan Care employs 3 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Jankan Care to verify any information. View our terms and conditions. Jankan Care has an Enhanced Service - more info.