Jankan Care

Suite 7, Regency House Business Centre, 33 Station Road, Romford RM3 0BP
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9.9 29 Reviews
  • Jankan Care, Romford
Making the choice to get care at home might be difficult. You have a lot of options to choose from, and you want the best daily support and most reliable service you can get. You can rest easy knowing that you're in good hands with Jankan Care since not only will your care plan be personalised to your specific requirements, but your carers will also be of the highest calibre.

Jankan Care promises a variety of services ranging from one-hour to 24-hour care where a carer is provided who will visit, live with you at home or support you overnight when you need it the most. The team at Jankan Care understand that the service user's needs must be placed above all else because everyone is different, and due to their specific needs, providing a variety of person-centred support is how a clients' key priorities are highlighted.

Jankan Care only hires the most qualified people to provide care, as required by Care Quality Commissioning (CQC) fundamental standards. Each carer undergoes a thorough screening process that includes an advanced DBS check, reference checks, regular compliance monitoring and undergo extensive training in, Practical moving and handling, Safeguarding of vulnerable adults & children, Infection control, PPE advanced training and so much more.

Jankan Care is based in the town of Romford, where dedicated carers can help you or a loved one to live the most independent and fulfilling life possible.
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Care Provided by Jankan Care

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)
  • Children (0-18)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Food Preparation & Serving
  • Shopping Service / Errands

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: from £25
  • Weekly Live-in Care Fees: from £1310

Get in touch with us now for a personalised quote.

These prices are only a guideline, please contact Jankan Care to find out the exact price for your requirements.

Contact Jankan Care to get a personalised quote.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Contact Jankan Care to get a personalised quote.

Good to Know

Owner

  • Jankan Care
  • Privately Owned

Person in Charge

  • Jane Kaniaru (Manager)

Jankan Care Reviews (29)

9.9

Jankan Care has a Review Score of 9.9 (9.910) out of 10, based on 26 reviews in the last 2 years.
Over all time Jankan Care has 29 reviews.

Overall Experience
  • 26
  • 3
  • 0
  • 0
  • 0
Date Published
  • 29
  • 13
  • 20
  • 26
  • 3
Reviewer Connection to Jankan Care
  • 10
  • 3
  • 3
  • 2
  • 2
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
Total of 29, showing 21-29
Review from Denise W (Sister of Client) published on 27 August 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Fantastic care for my sister. My sister said they were not my carers they were my angels and they were, they laughed with her and sometimes cried but always did whatever she needed. "Slidy slidy rolly rolly!" The girls will know what I mean once again thank you.
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Review from Tracey T (Client) published on 27 August 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Your feedback-
We met the management the day my dad came out of hospital, they came they told us the most important job first is to change and wash Dad to make him feel comfortable. The registered manager then spent 2 hours with us going through his drugs and helping us. He had two carers in particular.
Every day they came 4 times a day which was incredible because we thought it would be different carers each day Dad learned to trust them and had a lot of respect for them. They treated him like he was their own dad! And was very upset when he wouldn't eat or drink. They were deeply upset the morning they arrived and had passed away but they still wanted to wash him, and they came back 4 hours later to show their respect! I cannot fault them in any way, we were very lucky to have such kind carers District nurses, St Francis, mental health, and palliative care we're all so impressed with them, they often told me things to relate back to the district nurses that they were worried about. Thank you for your care.
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Review from R T (Husband of Client) published on 5 July 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent all round. They took very good care of my wife.
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Review from Christine S (Wife of Client) published on 5 June 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
This was my first time having any involvement with carers and it was a positive experience. We had lots of help and our carers were very kind and compassionate. Having the same people was good as they got to know my husband. Would highly recommend this company.
Reply from Evans Kaniaru, Managing Director at Jankan CareThank you so much for your review. We're so glad to hear that your first time working with carers went smoothly and was a positive one. It means a lot to us that you found our team kind and compassionate.
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Review from Brooke M (Granddaughter of Client) published on 5 June 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I honestly don’t know where to begin with this review so, I’m going to start by saying thank you to the manager and her amazing team! My grandad was unfortunately taken ill very suddenly last month which led us to have to get the Jankan Care team in to help care for my grandad for the last few weeks
of his life. The care, empathy and support the manager and her team showed to my grandad and his family will never be forgotten. We honestly cannot thank them enough for all they have done for my grandad. We have always been so sceptical about agreeing to carers / having carers in the house because of all the bad things you see online and have always tried our best to manage it in-house, however, when things got bad we had no other option but to accept support externally, and I am so pleased we did. The manager and her team changed our naive perception of caring staff, and we cannot thank them enough! If you’re looking for someone who’s kind, caring, honest, trustworthy and will always offer five star service then look no further.
Reply from Evans Kaniaru, Managing Director at Jankan CareThank you so much for your heartfelt review! We're incredibly grateful for your kind words and are so glad we could be there for your grandad and your family during such a difficult time. Your granddad's well-being was our top priority, and we're honoured that you trusted us with his care. We'll pass on your thanks to the whole team; they'll be thrilled to hear how much their efforts meant to you and your family.
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Review from R S (Son of Client) published on 21 May 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
While we only had a short spell using Jankan Care before my mother was transferred to a hospice, the level of home care she received from the two carers was truly wonderful and they went above and beyond to ensure that my mother's needs and requests were met with professionalism and dignity. It was
a pleasure to interact with the manager, part of the management, who was always available for my calls and enabled a smooth process throughout. I could not recommend Jankan Care more.
Reply from Evans Kaniaru, Managing Director at Jankan CareThank you for sharing your feedback. It was our pleasure to look after your mother and provide her with the personal care that she deserves.
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Review from F T (Daughter of Client) published on 18 May 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The manager and her team at Jankan Care give my mother the service and dignity that she deserves. Jankan Care have a high standard of cleanliness, orderliness, and they are reliable and punctual. They give my mother a lot of love, personal attention and support.
Reply from Jane Kaniaru, Care Manager at Jankan CareThank you for your wonderful review. I'm delighted to hear how pleased you are with our service. It has been an absolute joy to care for your mother, and we appreciate your feedback.
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Review from Helen L (Client) published on 19 April 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am so grateful for Jankan Care. They have enabled me to get back to teaching after 11 months off. I am assisted in setting up my classroom and in personal hygiene needs.
Reply from Jane Kaniaru, Care Manager at Jankan CareThank you for your review! We are glad to help you get back to doing what you love!
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Review from E P (Mother-in-law of Client) published on 12 April 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother-in-law urgently needed end-of-life care. I came across Jankan Care and I found them very professional and caring towards my mother. I was always in contact with the care manager when I needed to. The carers who were assigned to my mum were always on time, caring and supportive to the rest
of my family until the end of her life.
Reply from Jane Kaniaru, Care Manager at Jankan CareThank you very much for your lovely review! I'm delighted that our carers were so supportive during such a difficult time. 
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Current Review Score: 9.9 (9.910)

Overview of Review Score

The Review Score of 9.9 (9.910) out of 10 for Jankan Care is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 26 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 26 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.910 for Jankan Care is calculated as follows: ( (131 Excellents x 5) + (13 Goods x 4) ) ÷ 144 Ratings = 4.91
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 0.5 Points for the second and third Positive Reviews, 0.25 Points for each of the next two Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.05, 7th = 0.05, 8th = 0.05, 9th = 0.05, 10th = 0.05, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025)

    The 5 points relating to the number of Positive Reviews for Jankan Care is based on 26 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 5
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 2 Jun 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (0)

Meet the Team (1)

Jane

Jane Kaniaru

Job Title: Registered Manager Joined: 2021

I've been working in care for more than 15 years. I started out as a healthcare assistant, then became a registered mental nurse, and am now a registered manager. I have learned about many things, such as mental health, caring for the elderly, and different learning disabilities and illnesses.


As a Registered Manager, I use my extensive experience gained through my career in care throughout my role to ensure each client and their family feel special and fully supported. I take my responsibilities seriously, and nothing cheers me up more than hearing from the people we've helped that they're pleased with the service we've provided for them.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Jankan Care to verify any information. View our terms and conditions. Jankan Care has an Enhanced Service - more info.