Guardian Angel Carers York is an enthusiastic, dynamic and passionate team of care professionals who deliver the highest standards of home care services to individuals and families.
Home care can transform the experiences of living independently at home, with a balance of respect, companionship, assistance and practical support always delivered according to your care plans, needs and requirements.
Every family is different, and whether you require domestic support and a helping hand...
Guardian Angel Carers York is an enthusiastic, dynamic and passionate team of care professionals who deliver the highest standards of home care services to individuals and families.
Home care can transform the experiences of living independently at home, with a balance of respect, companionship, assistance and practical support always delivered according to your care plans, needs and requirements.
Every family is different, and whether you require domestic support and a helping hand with daily tasks, or assistance with enjoying hobbies and attending events, York's CareAngels are here to help.
The team can deliver specialist care services that are always adaptable and flexible, including:
• Visiting home care and live in care
• Medication reminders and personal care
• Cooking fresh, tasty, nutritious meals
• Domestic assistance and housekeeping
• Shopping and recreational activities
The talented CareAngels offer visiting care, with an hourly home care service available, as well as overnight care.
Care Provided by Guardian Angel Carers York
Types of Home Care
Visiting Care
Live-in Care
24 Hour Care
Overnight Care (Waking)
Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
60 minutes
Contract Durations
Ongoing / Long Term
Respite / Short Term
Age Ranges
Older Person Care (65+)
Younger Adult Care (18-65)
Personal Care Services
Washing & Dressing
Toileting Assistance
Medication Assistance (Oral)
Companionship
Continence Care
Feeding & Drinking Assistance
Household Services
Cleaning Service
Food Preparation & Serving
Shopping Service / Errands
Other Care Provided
Dementia
Parkinson's Disease
Stroke
Cancer Care
Palliative / End of Life Care
Mental Health Condition
Physical Disability
Visual / Hearing Impairment
Hospital Discharge
Funding & Fees
Daily Charges per Person
Type of care
Permanent
Hourly Visiting Care
£40 - £44
Weekly Live-in Care
£1,820 - £2,520
Please contact us to discuss so that we can match your needs to our services
The price(s) shown are provided by the agency. Contact Guardian Angel Carers York for full pricing details and T&Cs.
Contact Guardian Angel Carers York to get a personalised quote:
Guardian Angel Carers York has a Review Score of 10 (9.955) out of 10, based on 30 reviews in the last 2 years. Over all time Guardian Angel Carers York has 46 reviews.
Review from D H (Brother of Client) published on 17 September 2026 Submitted via Website•
Overall Experience
My sister needed 24/7 end of life care and Guardian Angel Carers - York have proved to be the team to employ.
From initial discussions with Debbie through to the service provided by the live-in carers everything has run smoothly.
The team working at the 'coal face' of the operation fully...
My sister needed 24/7 end of life care and Guardian Angel Carers - York have proved to be the team to employ.
From initial discussions with Debbie through to the service provided by the live-in carers everything has run smoothly.
The team working at the 'coal face' of the operation fully understand the requirements of the person needing the care, but also those of family and friends who visit. All drug administration through approved tablets and liquids is recorded with times and when the district nursing team visit a full review is undertaken with them. The two carers work as a team and make sure that my sister is looked after on a hygienic basis as well.
I have no issue in all recommending you to them.
David H
↩Reply from Debbie Burchall, Business Owner at Guardian Angel Carers York
Thank you for your kind words, it was a privilege to be able to offer care in the final weeks of her life and glad we were able to fulfil her wishes to remain at home.
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Review from Robin W (Partner of Client) published on 8 May 2026 Submitted via Postal Card•
Overall Experience
Having witnessed the accident in which my partner was injured and being involved in caring for him ongoing, I was litterly overwhelmed by the extra demands on my resources. My own injuries are of invisible nature so I needed particular kind of assistance to cope. Guardian Angels understand that I...
Having witnessed the accident in which my partner was injured and being involved in caring for him ongoing, I was litterly overwhelmed by the extra demands on my resources. My own injuries are of invisible nature so I needed particular kind of assistance to cope. Guardian Angels understand that I am essential to 'keeping the show on the road' - without their support we would not be able to stay together in our delightful home any longer.
↩Reply from Debbie Burchall, Business Owner at Guardian Angel Carers York
Thank you for your lovely review. I am so pleased we have been able to make such a difference.
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Review from K Y (Daughter of Client) published on 5 May 2026 Submitted via Website•
Overall Experience
These ladies are fantastic with mum,their care and duty is 100%, their communication is brilliant wether it's on the portal or the notes they provide,we as a family feel blessed to have this company caring and looking after mum.
These ladies are fantastic with mum,their care and duty is 100%, their communication is brilliant wether it's on the portal or the notes they provide,we as a family feel blessed to have this company caring and looking after mum.
↩Reply from Nicola Tough, Registered Care Manager at Guardian Angel Carers York
Thank you so much for your kind words. It truly means a lot to our team to know that you feel confident and supported in the care we provide. It is our pleasure to visit and support mum.
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Review from Sandra O (Wife of Client) published on 5 May 2026 Submitted via Website•
Overall Experience
Guardian Angel Carers were recommended to us when my husband required more personal care than I was physically able to provide. I found the organisation very efficient and the staff were cheerful, very caring and maintained my husbands dignity at all times. Their presence was reassuring to us both...
Guardian Angel Carers were recommended to us when my husband required more personal care than I was physically able to provide. I found the organisation very efficient and the staff were cheerful, very caring and maintained my husbands dignity at all times. Their presence was reassuring to us both during end of life care.
↩Reply from Nicola Tough, Registered Care Manager at Guardian Angel Carers York
Thank you for your kinds words, it has been our pleasure getting to know you and your husband, and providing support for you both at such a difficult time, we are pleased you both felt reassured at our visits.
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Review from Alison T (Daughter of Client) published on 1 May 2026 Submitted via Website•
Overall Experience
Very professional organisation. All girls who have so far visited mum and supported her are lovely. They have shown kindness and understanding regarding her issues with dementia.
Mum is due to have a live in carer for 2 weeks whilst we move home.. in this period she will be cared for as I will...
Very professional organisation. All girls who have so far visited mum and supported her are lovely. They have shown kindness and understanding regarding her issues with dementia. Mum is due to have a live in carer for 2 weeks whilst we move home.. in this period she will be cared for as I will not be able to visit daily. Im very grateful for their ability to be flexible in changing her care needs. Once settled she will come to live with us. To be able to have the trust in a caring organisation is so important to me.
Guardian Angels may be a little more expensive than other organisations. ..but i would say they are an amazing team and very much reflects the care they provide.
↩Reply from Nicola Tough, Registered Care Manager at Guardian Angel Carers York
Thank you for such kind words, it has been our pleasure to get to know you and your mum and be able to offer tailored support to your needs to support you all, we wish you every happiness in your new home.
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Review from L B (Son of Client) published on 30 April 2026 Submitted via Website•
Overall Experience
We have been using Guardian Angels the past couple of months for a reasonably complex care package, and the service and staff have been brilliant. My mum and dad are both very happy and it's a big relief for me that such good help is available. Thanks team!
We have been using Guardian Angels the past couple of months for a reasonably complex care package, and the service and staff have been brilliant. My mum and dad are both very happy and it's a big relief for me that such good help is available. Thanks team!
↩Reply from Debbie Burchall, Business Owner at Guardian Angel Carers York
Thank for the review, it has been a pleasure to visit your dad.
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Review from Richard W (Client / Service User) published on 13 March 2026 Submitted via Website•
Overall Experience
I chose Guardian Angel Carers because my partner and I are having a difficult time after I was hurt in an accident. We immediately realised we had made a good choice. The carers all give us exactly the kind of support we need to avoid one of us having to seek alternative accommodation.
They...
I chose Guardian Angel Carers because my partner and I are having a difficult time after I was hurt in an accident. We immediately realised we had made a good choice. The carers all give us exactly the kind of support we need to avoid one of us having to seek alternative accommodation. They are all friendly and helpful. They arrive on time and accept our requests for all kinds of personal and domestic assistance. They are energetic and they take their own initiative without necessarily having to be instructed. They vacuum the rooms. They do the washing up. They enjoy cooking to our recipes or with suggestions of their ow,n.
Their companionship is important to us. They have a good understanding of our difficulties and are always willing to make our shared sessions great fun.
↩Reply from Nicola Tough, Registered Care Manager at Guardian Angel Carers York
Thank you so much for the kind words. It means a great deal to know that our carers have been able to provide the kind of support, reliability and companionship that has made a positive difference to your lives.
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Review from B N (Client / Service User) published on 4 March 2026 Submitted via Postal Card•
Overall Experience
I protested at first that I did not need so many visits; now find them of increasing value as part of my life. They go out of their way to be helpful. I feel we now count each other as friends - some more than others, of course!
I protested at first that I did not need so many visits; now find them of increasing value as part of my life. They go out of their way to be helpful. I feel we now count each other as friends - some more than others, of course!
↩Reply from Nicola Tough, Registered Care Manager at Guardian Angel Carers York
Thank you for such a lovely review. We are pleased you feel our visits have become a valued and meaningful part of your life, building trust, comfort and genuine connection is what we hope for. It has been a pleasure getting to know you and hearing your wonderful stories at our visits.
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Review from Holly M (Friend of Client) published on 16 February 2026 Submitted via Website•
Overall Experience
I can honestly say guardian Angels are the best care company I have had experience with. I have had experience with others and nothing beats them. The carers are amazing and always pleased to see my friend who they care for. She always says they are literally her Gaudian Angles. Nothing is ever to...
I can honestly say guardian Angels are the best care company I have had experience with. I have had experience with others and nothing beats them. The carers are amazing and always pleased to see my friend who they care for. She always says they are literally her Gaudian Angles. Nothing is ever to much for them they go above and beyond. I just wish I knew about them when my mum was alive as the care is just exceptional. A big thank you to you all for your continuous support.
↩Reply from Debbie Burchall, Business Owner at Guardian Angel Carers York
Thank you for the lovely review, happy you feel we are 5 star overall. All our CareAngels enjoy their visits and glad she feels the same. We ensure our charges are in line with the marketplace and that our clients receive value for money, by consistently going over and above in the care we provide and time given.
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Review from Susie H (Daughter of Client) published on 11 February 2026 Submitted via Website•
Overall Experience
The carers at Guardian Angels are excellent and have been since day one! My mum was initially against having carers as she felt it would impact on her independence, but she has grown to really appreciate the team. GA have always been flexible and accommodating of any changes and requests. Since GA...
The carers at Guardian Angels are excellent and have been since day one! My mum was initially against having carers as she felt it would impact on her independence, but she has grown to really appreciate the team. GA have always been flexible and accommodating of any changes and requests. Since GA have been checking in on mum every day it has taken a huge sense of pressure off us as a family as we know she is safe and it means she can stay in her own home. We are really satisfied and very appreciative of the genuine care they provide. Thank you.
↩Reply from Nicola Tough, Registered Care Manager at Guardian Angel Carers York
Thank you for such a lovely review, we understand how difficult it can be accepting carers into your home, we always promote independence to make that positive difference to enrich lives, we love hearing mum's wonderful stories of her life, it is a pleasure to visit mum.
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Review from Christina P (Daughter of Client) published on 11 February 2026 Submitted via Website•
Overall Experience
GA carers have added a new dimension to mums every day life. While not completely dependent she enjoys them helping with tasks, going shopping and keeping her company.
She looks forward to there visits.
GA carers have added a new dimension to mums every day life. While not completely dependent she enjoys them helping with tasks, going shopping and keeping her company.
She looks forward to there visits.
↩Reply from Nicola Tough, Registered Care Manager at Guardian Angel Carers York
Thank you for your kind words, it is our pleasure to support mum to remain independent in her own home, all the carers enjoy visiting and taking mum out.
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Review from K W (Daughter of Client) published on 9 February 2026 Submitted via Website•
Overall Experience
Guardian Angels have been wonderful in supporting my Mum. They provided additional visits following her recent stay in hospital and she is very pleased to have their help. The Care Angels are very kind, friendly and helpful. I can highly recommend them.
Guardian Angels have been wonderful in supporting my Mum. They provided additional visits following her recent stay in hospital and she is very pleased to have their help. The Care Angels are very kind, friendly and helpful. I can highly recommend them.
↩Reply from Nicola Tough, Registered Care Manager at Guardian Angel Carers York
Thank you so much for the lovely review, it has been our pleasure to support mum following her hospital stay, all the care angels love visiting mum.
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Review from Roger T (Son of Client) published on 4 February 2026 Submitted via Website•
Overall Experience
All of the Guardian Angels are excellent. You feel that they enjoy what they do and really care for the people they are looking after. More importantly it is not only me: my mother couldn't be more pleased with the help they give and has told me many times that choosing them to look after her was...
All of the Guardian Angels are excellent. You feel that they enjoy what they do and really care for the people they are looking after. More importantly it is not only me: my mother couldn't be more pleased with the help they give and has told me many times that choosing them to look after her was one of the best things I have ever done. I cannot recommend them more highly.
↩Reply from Nicola Tough, Registered Care Manager at Guardian Angel Carers York
Thank you for such kind words, it is our pleasure to visit mum, we love listening to her wonderful stories.
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Review from E S (Granddaughter of Client) published on 4 February 2026 Submitted via Website•
Overall Experience
The carers at guardian angels are wonderful, my grandmother feels at ease with them. They provide us with notes from each visit and call us immediately with any concerns or problems. As a family we could not recommend them anymore.
The carers at guardian angels are wonderful, my grandmother feels at ease with them. They provide us with notes from each visit and call us immediately with any concerns or problems. As a family we could not recommend them anymore.
↩Reply from Nicola Tough, Registered Care Manager at Guardian Angel Carers York
Thank you for your kind words, we pride ourselves on been person centred and responsive.
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Review from J B (Daughter of Client) published on 4 February 2026 Submitted via Website•
Overall Experience
The family selected Guardian Angels initially as we liked the individual, family feel approach. Being a local, smaller company rather than a national one we felt would fit with us better. We were not wrong. We have been pleased and relieved to have found a company and carers that really do take...
The family selected Guardian Angels initially as we liked the individual, family feel approach. Being a local, smaller company rather than a national one we felt would fit with us better. We were not wrong. We have been pleased and relieved to have found a company and carers that really do take that extra bit of time getting to know mum and negotiating their way with her as mum thought she could carry on managing on her own. The carers always respect her wishes but do manage to help her with personal hygiene and keeping the house clean and tidy. Not an easy job but always done with respect and thoughtfulness. Thank you.
↩Reply from Nicola Tough, Registered Care Manager at Guardian Angel Carers York
Thank you for such kind words, we pride ourselves on delivering person centred care, it is our pleasure to assist and promote mum's independence allowing her to remain in her own home.
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Review from J H (Wife of Client) published on 25 June 2025 Submitted via Review Postal Card•
Overall Experience
I am delighted to have Guardian Angels carers coming into our home to look after my husband. He has alzheimers and parkinsons. They get him up and showered and dressed for me. They are very patient and understanding of his needs. I can't praise them enough and I am very grateful for their help in a...
I am delighted to have Guardian Angels carers coming into our home to look after my husband. He has alzheimers and parkinsons. They get him up and showered and dressed for me. They are very patient and understanding of his needs. I can't praise them enough and I am very grateful for their help in a morning.
↩Reply from AJ Jane, Business Owner at Guardian Angel Carers York
Thank you so much for this glowing review of our care. Your husbands dry sense of humour makes visiting him an absolute delight!
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Review from D C (Client / Service User) published on 17 June 2025 Submitted via Postal Card•
Overall Experience
I have no problems at all, I have the best service anyone could have and look forward to you coming.
I have no problems at all, I have the best service anyone could have and look forward to you coming.
↩Reply from AJ Jane, Business Owner at Guardian Angel Carers York
Thank you so much for this lovely review. All of our CareAngels enjoy visiting you too. Your smile and kindness make us all feel good too at each and every visit.
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No Rating
Review from Bev B (Daughter-in-law of Client) published on 27 March 2025 Submitted via Website•
Overall Experience
All the team that visit and provide care, including the managers are so supportive and flexible. The client has deteriorated so quickly over the last 3 month from a mental health perspective and the service provided has been adapted to meet their needs with very little warning.
They provide...
All the team that visit and provide care, including the managers are so supportive and flexible. The client has deteriorated so quickly over the last 3 month from a mental health perspective and the service provided has been adapted to meet their needs with very little warning. They provide frequent updates and leave notes online so that as a family we can see how they has been.
They are friendly, polite and treat them with dignity and respect. They are true angels.
↩Reply from Debbie Burchall, Business Owner at Guardian Angel Carers York
Thank you Bev, it was a pleasure and we enjoyed the visits.
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Review from Sue H (Stepdaughter of Client) published on 27 March 2025 Submitted via Website•
Overall Experience
Excellent experience from all the staff, the client loves having their visits, when she remembers they have been. They take care of her well making sure that she eat's, and her house is left clean and tidy.
Excellent experience from all the staff, the client loves having their visits, when she remembers they have been. They take care of her well making sure that she eat's, and her house is left clean and tidy.
↩Reply from Debbie Burchall, Business Owner at Guardian Angel Carers York
thank you for your lovely review, it was a pleasure.
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Review from Helen H (Daughter-in-law of Client) published on 25 March 2025 Submitted via Website•
Overall Experience
The Guardian Angels have given us a little bit of freedom back so that my husband, son and I can spend a few hours on a Saturday and have quality time together. We work full time and are full time carers for my mother in law who is 91 years old, so this time is so precious. All the Guardian Angels...
The Guardian Angels have given us a little bit of freedom back so that my husband, son and I can spend a few hours on a Saturday and have quality time together. We work full time and are full time carers for my mother in law who is 91 years old, so this time is so precious. All the Guardian Angels who have supported us have been amazing with my mother in law and with us and it is lovely yo be able to relax and know she is happy, safe and well cared for. Thank you so much Guardian Angels, keep doing what you do.
↩Reply from Debbie Burchall, Business Owner at Guardian Angel Carers York
Thanks, Helen, the CareAngel's all love visiting on the Saturday's so you can go out.
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Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 03 June 2025
Overall Good
CaringGood
EffectiveGood
ResponsiveGood
SafeGood
Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
Outstanding - The service is performing exceptionally well.
Good - The service is performing well and meeting our expectations.
Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report
News (1)
News
30 Jul 2025
??WINNERS ?? We are both super proud to be crowned as : Family Run Business of the Year 2025 ( North Yorkshire ) at the Business awards. We, AJ and...
There are no accreditations posted yet for Guardian Angel Carers York.
Meet the Team (16)
Debbie BurchallJob Title Business OwnerJoined 2022
Owning a successful financial services business, I found many clients wanted to know how to source high quality care as well as how to finance it....
Owning a successful financial services business, I found many clients wanted to know how to source high quality care as well as how to finance it. This got me thinking; has my mum got something in place when she needs care in the future?
I wanted to help people manage these concerns and this is what lead me to start a care company.
Guardian Angel Carers is a franchise that I knew would give us the support and reputation we need to build our own successful care company. Not only does its values align with ours, but it also has a wealth of knowledge and expertise that we can tap into as we grow and develop.
Since starting the business I have now completed my Level 5 in Adult Leaders, which has given me an insight into the Adult Social Care Sector.
Nicky Job Title Registered Care ManagerJoined 2023
I started my career in care when I was 17, working in a small care home in Bridlington. I wanted to do something that made a difference. Over the...
I started my career in care when I was 17, working in a small care home in Bridlington. I wanted to do something that made a difference. Over the years, I have worked in many different settings, including care homes, domiciliary care, working on a specialist dementia unit, and 1-1 care for a young person with Cerebral Palsy.
I have cared for my own grandma during the last 5 years of her life, who had dementia.
I have a passion for care, which stems from my need to help people and make their lives easier and enjoyable.
When I applied to work at Guardian Angel Carers in 2023, I was almost giving up on my career in care. I had decided as a mum to spend more time with my family, and this need for flexible hours meant I was turned away by most care companies. This was not the case with Guardian Angel Carers; they embraced this and could see that my experience and drive were more important.
I already had my Level 3 in care, and since joining, I have progressed further than I could have imagined. I was promoted in 2024 to Care Supervisor and then in 2025 to Care Manager, and following my successful CQC application, I am now proud to be the Registered Care Manager.
Kayleigh Job Title CareAngelJoined 2023
I wanted to be a carer because I’ve always loved to help people and believe everyone should have access to the best quality care that someone can...
I wanted to be a carer because I’ve always loved to help people and believe everyone should have access to the best quality care that someone can offer. Being able to make a difference in someone’s day is really important to me; even just a simple smile and a kind word can do so much if someone’s having a bad day.
I believe the most important qualities in a carer are compassion, kindness and understanding.
Julie Job Title CareAngelJoined 2024
I have cared for several members of my family over the past 10 years and wanted to take forward my experiences of that to provide excellent support for those needing it.
Julia Job Title CareAngelJoined 2024
I have always been a caring and thoughtful person. I decided to change career following the 2019 pandemic. I have three years of experience as a care professional and I find the work enjoyable and rewarding.
Taiya Job Title CareAngelJoined 2024
I enjoy knowing I have helped someone in their day-to-day life as it makes me feel warm. It is something I consider will be my career going forward.
Sarah Job Title Team Leader and CareAngelJoined 2024
I like to feel that I have done something useful and helped those in my community.
Hannah Job Title CareAngelJoined 2025
I am a trainee occupational therapist and I have previously worked in pediatrics, so I am used to working with people!
I believe it is important to...
I am a trainee occupational therapist and I have previously worked in pediatrics, so I am used to working with people!
I believe it is important to always be kind and positive despite how you may be feeling that day.
I am proud of the feedback I once got about my ability to bring calmness to a situation that started as quite challenging.
Jessica Job Title CareAngelJoined 2025
I’m proud of how far I have come as a Carer. I know what an important role it is and that my worth is recognised by myself and others.
Vicky Job Title CareAngelJoined 2025
I feel it is important to treat people as you would, as if they were your own family member. Care for people with the kindness and respect that you’d expect from someone trusted to care for you.
Jane Job Title CareAngelJoined 2026
Jane believes it is important to be passionate about caring for the individuals you support with respect, dignity and empathy.
Lucy Job Title CareAngelJoined 2026
I enjoy helping people and making them feel good.
Emily Job Title CareAngelJoined 2026
I love gardening, knitting, drawing, and baking, to name a few.
I believe having an innate respect and empathy for everyone you meet is an essential...
I love gardening, knitting, drawing, and baking, to name a few.
I believe having an innate respect and empathy for everyone you meet is an essential quality.
I'm most proud of my empathy and ability to listen to others at work, but also in daily life.
Adrian Job Title CareAngelJoined 2026
I was a Primary school teacher and then started my career in care for clients with a variety of needs.
I enjoy people’s company and love to help people. I consider my strengths to be friendliness and empathy
Eve Job Title CareAngelJoined 2026
I want to become a carer because I love helping people and making a positive difference in their lives. Gaining this hands-on experience will also provide the perfect foundation for my future goal of pursuing a nursing degree.
Lydia Job Title CareAngelJoined 2026
I chose to become a carer because I really enjoy being around people and helping others. During my architectural internship, I worked on projects...
I chose to become a carer because I really enjoy being around people and helping others. During my architectural internship, I worked on projects designing care homes and educational spaces. Although I enjoyed the work, it made me realise that I wanted to work with the people who use these spaces, rather than just designing them.
Frequently Asked Questions about Guardian Angel Carers York
How many Carers does Guardian Angel Carers York employ?
Guardian Angel Carers York employs 15 carers.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Guardian Angel Carers York to verify any information. View our terms and conditions. Guardian Angel Carers York has an Enhanced Service -what an Enhanced Service includes.
