Guardian Angel Carers York

Suite 1, 1st Floor Coxwold House, Birch Way, Easingwold, York YO61 3FB
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9.9 33 Reviews
  • Guardian Angel Carers York, York
Guardian Angel Carers York is an enthusiastic, dynamic and passionate team of care professionals who deliver the highest standards of home care services to individuals and families.

Home care can transform the experiences of living independently at home, with a balance of respect, companionship, assistance and practical support always delivered according to your care plans, needs and requirements.

Every family is different, and whether you require domestic support and a helping hand with daily tasks, or assistance with enjoying hobbies and attending events, York's CareAngels are here to help.

The team can deliver specialist care services that are always adaptable and flexible, including:
•        Visiting home care and live in care
•        Medication reminders and personal care
•        Cooking fresh, tasty, nutritious meals
•        Domestic assistance and housekeeping
•        Shopping and recreational activities

The talented CareAngels offer visiting care, with an hourly home care service available, as well as overnight care.

Care Provided

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Shopping Service / Errands

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: £38 – £42
  • Weekly Live-in Care Fees: £250 – £300

Please contact us to discuss so that we can match your needs to our services

These prices are only a guideline, please contact Guardian Angel Carers York to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Good to Know

Person in charge

  • AJ Jane and Debbie Burchall (Business Owner)

Guardian Angel Carers York Reviews (33)

9.9

Guardian Angel Carers York has a Review Score of 9.9 (9.936) out of 10, based on 29 reviews in the last 2 years.
Over all time Guardian Angel Carers York has 33 reviews.

Overall Experience
  • 31
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Date Published
  • 33
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  • 29
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Reviewer Connection to Guardian Angel Carers York
  • 10
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Total of 33, showing 21-33
Review from H W (Daughter of Client) published on 11 September 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
The team at Guardian Angels offer a superb service. The care and support given whilst looking after my Mum went above and beyond the norm! Mum was treated with respect, dignity and compassion by the Care Angels, and she soon came to regard them as friends. On more than one occasion the Angels stayed
beyond their allotted time slot because they had concerns about Mum's wellbeing and would only leave when reassured she was fine and had spoken to me (daughter). I can highly recommend Guardian Angels Easingwold, they do an exceptional job of caring for people in their own homes.
Reply from AJ Jane, Business Owner at Guardian Angel Carers York

Thank you so much for your kind words. It's always an absolute pleasure visiting your Mum. Our CareAngels often tell us that seeing her is an absolute delight as she's always interested in their lives. Thank you for allowing us to be part of her life.

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Review from P H (Client) published on 5 September 2024 Submitted via Website • Report
Overall Experience 4.0 out of 5
Overall my Aunty is being cared for very well by the Guardian Angel thank you for all your help as we live in Scotland and it helps us to make sure she can live independently in her own home...and she is happy and contented as she reaches 100 years old.
Reply from AJ Jane, Business Owner at Guardian Angel Carers York

Thank you for your kind review. We absolutely love visiting your Aunty, and assisting her to live independently at home at the age of 99! When we arranged to take her to York Minster and meet the Chaplain, seeing the delight on her face was incredible! Thank you for allowing us to help your Aunt revisit the places and memories she holds so dear.

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Review from Carol C (Daughter of Client) published on 3 September 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Guardian Angels have provided day and night care for my mother for the last six months and the service has been excellent. The care staff are professional, well-trained, kind and compassionate. The management team provide excellent support to both the care team and clients, and they also ensure that
the care plan is regularly updated to meet my mother's evolving care needs.
Guardian Angels provides a service which gives me peace of mind, knowing that my mother is being well looked after by a team that will always try to go the extra mile when asked.
Reply from Debbie Burchall, Business Owner at Guardian Angel Carers York

Thank you for a lovely review. All the team enjoy visiting your mum and getting to know the family.

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Review from C F (Client) published on 26 February 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The carers were always punctual. They were kind and helpful. Nothing was too much trouble and they checked I had everything I needed before they left. They helped me to regain my independence after my stay in hospital.
Reply from AJ Jane, Business Owner at Guardian Angel Carers York

Hi, thank you so much for this review. We're so pleased the care we provided was helpful in your return to full independence.

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Review from Thomas C (Husband of Client) published on 7 February 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We were very pleased with the respite care received. From our initial contact we were treated sympathetically, and great efforts were made during the festive season to ensure that we received the support required. As the husband of the client, these visits were extremely helpful to me, allowing me some
time to myself and to recharge my batteries, and I felt confident that my wife was being cared for and, when possible, motivated when I was out of sight.
Reply from AJ Jane, Business Owner at Guardian Angel Carers York

Thank you so much for this review. We all loved spending time with your wife and getting to know you both.

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Review from G H (Client) published on 23 January 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent service from everyone. Many, many thanks.
Reply from AJ Jane, Business Owner at Guardian Angel Carers York

We're so pleased you are finding our assistance helpful and of a high standard. Our aims for excellence are being achieved!

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Review from Paula P (Client) published on 9 January 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Guardian Angel Carers are very caring and run the business excellently. I've nothing to complain about.
Reply from AJ Jane, Business Owner at Guardian Angel Carers York

Thank you so much, that's a lovely recommendation. We all love visiting you.

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Review from Sharon O (Client) published on 3 January 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very good care. Treat with dignity, understanding and listen to what I say. Very helpful. They have got compassion. Supportive and professional, make me smile again and happy. I would recommend them all, fantastic, lovely people.
Reply from Debbie Burchall, Business Owner at Guardian Angel Carers York

Thank you for your lovely words, it has been a pleasure to visit you, especially taking you to church which I know you enjoy.

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Review from Kate S (Daughter of Client) published on 11 December 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
The ladies at Guardian Angels really do live up to their name! They have been looking after Mum since July this year and we can highly recommend them. Mum has Alzheimer's but is still very independent and wants to stay in her own home. She really didn't want anyone coming into her house and felt she
didn't need any help. However, with Guardian Angels she really looks forward to their visits and sees them more as friends than carers. Nothing is too much trouble and they will help Mum with anything she is struggling with, as well as making sure she has eaten and taken her medication. Everyone is so professional but also kind and caring and couldn't be nicer. Special mention to one of the business owners who made a real fuss of Mum on her recent big birthday with a beautiful birthday cake. Thank you all!
Reply from AJ Jane, Business Owner at Guardian Angel Carers York

Thank you so much for this delightful review! We all love going to see your mum. Her quick wit and sense of humour mean there's never a boring visit!

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Review from Patricia W (Daughter-in-law of Client) published on 11 September 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
I would like to thank all the team of 'angels' who looked after my mother and father-in-law at a very difficult time for us. At the ages of ninety-six and ninety-four things were becoming difficult at times, with mobility issues and my mum-in-law’s dementia. They both had a fall back in April and my
father-in-law broke six ribs. It was a long six weeks, with both of them in hospital and the dementia seeming to accelerate.
Once we found Guardian Angels things became much easier and we were able to share and discuss some of the changes we were having to deal with. We were all, but especially my mother-in-law, treated with the upmost respect, care and understanding. We managed to get into a good routine and all the 'angels' were amazing, always on time and nothing was too much trouble. They were never in a rush to leave and always made my in-laws feel special. Sadly, things have moved on now and we no longer see the smiling faces every day, but we do miss them all. Thank you all once again.
Reply from AJ Jane, Business Owner at Guardian Angel Carers York

Thank you so very much for this wonderful review. We understand how difficult it is when there are changes to routines and requirements. We're so pleased we were able to assist your parents-in-law and to transition to their 'new life' and that our visits were of such value to you all. Our CareAngels thoroughly enjoyed spending time with everyone in your family. It's lovely for us to know they are now safe and settled in their new home.

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Review from N S (Client) published on 22 August 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I am very satisfied and pleased with the caring and attention I am given. I so look forward to their knock on the door, it gives a boost to my day. I would miss each and every one of them. Thank you.
Reply from AJ Jane, Business Owner at Guardian Angel Carers York

Thank you so much for your lovely review. All our Care Angels love visiting you!

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Review from Alison M (Daughter of Client) published on 20 July 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Based on our own personal experience, we can highly recommend the Guardian Angels team in Easingwold to do an exceptional job of caring for your family member in their own home.
They have the utmost of professionalism, along with compassion, support for all the family involved, and most of all assessing
and then caring for the needs of your loved one.
We had been looking after my father, who has advanced Dementia, for some time at home but there came a point when we could no longer do this without some additional help.
The options we were given were so flexible and it was so important to us to be able to have the same carer/ers visiting, as Dad would not have tolerated lots of different people helping him with his personal care, in his home.
They have provided such personable friendly service; we could not have managed without them!
It has been so precious to us as we could not have kept Dad at home as long as we did.
Reply from Debbie Burchall, Business Owner at Guardian Angel Carers York

Thank you for your lovely review, it means a lot to know you were happy with the care provided by the team and wish your Dad well.

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Review from Gillian A (Wife of Client) published on 7 July 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
I would like to give a very special thank you to the Guardian Angel team for the exceptional care given to my husband. The ladies were professional and efficient whilst remaining kind, compassionate and cheerful.
His care was never rushed and my only wish was that we could have remained with them.
Reply from AJ Jane, Business Owner at Guardian Angel Carers York

Thank you for taking the time to write such a lovely review. Your kind words are appreciated and it is great to hear you were happy with the services we provided. Kind regards, the whole team.

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Current Review Score: 9.9 (9.936)

Overview of Review Score

The Review Score of 9.9 (9.936) out of 10 for Guardian Angel Carers York is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 29 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 29 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.936 for Guardian Angel Carers York is calculated as follows: ( (162 Excellents x 5) + (11 Goods x 4) ) ÷ 173 Ratings = 4.936
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Guardian Angel Carers York is based on 29 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (5)

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Meet the Team (15)

Debbie

Debbie Burchall

Job Title: Business Owner Joined: 2022

Owning a successful financial services business, I found many clients wanted to know how to source high quality care as well as how to finance it. This got me thinking; has my mum got something in place when she needs care in the future?
I wanted to help people manage these concerns and this is what lead me to start a care company.
Guardian Angel Carers is a franchise that I knew would give us the support and reputation we need to build our own successful care company. Not only does its values align with ours, but it also has a wealth of knowledge and expertise that we can tap into as we grow and develop.
Since starting the business I have now completed my Level 5 in Adult Leaders, which has given me an insight into the Adult Social Care Sector.

AJ

AJ Jane

Job Title: Business Owner Joined: 2022

I’ve always wanted to work in a sector that helps others, anything from childcare, to assisting those with physical or intellectual disabilities but somehow it never materialised. When I returned from Australia in 2021, I moved to a small village to be close to my Mum. I quickly realised that many neighbours were concerned about their health and care needs as they got older. The opportunity to open an in home care company with my big sister was exciting and fulfilling at the same time.
Three years later, I’m still as excited and fulfilled as I was on day one!

Nicky

Nicky

Job Title: Care Manager Joined: 2023

I started my career in care when I was 17, working in a small care home in Bridlington. I wanted to do something that made a difference. Over the years, I have worked in many different settings, including care homes, domiciliary care, working on a specialist dementia unit, and 1-1 care for a young person with Cerebral Palsy.
I have cared for my own grandma during the last 5 years of her life, who had dementia.
I have a passion for care, which stems from my need to help people and make their lives easier and enjoyable.
When I applied to work at Guardian Angel Carers in 2023, I was almost giving up on my career in care. I had decided as a mum to spend more time with my family and this need for flexible hours meant I was turned away by most care companies. This was not the case with Guardian Angel Carers, they embraced this and could see my experience and drive, was more important.
I already had my Level 3 in care and since joining I have progressed further than I could have imagined. I was promoted in 2024 to Care Supervisor and then in 2025 to Care Manager and I am now embarking on my Level 5 Adult Leaders.

Kayleigh

Kayleigh

Job Title: CareAngel Joined: 2023

I wanted to be a carer because I’ve always loved to help people and believe everyone should have access to the best quality care that someone can offer. Being able to make a difference in someone’s day is really important to me; even just a simple smile and a kind word can do so much if someone’s having a bad day.


I believe the most important qualities in a carer are compassion, kindness and understanding.

Julie

Julie

Job Title: CareAngel Joined: 2024

I have cared for several members of my family over the past 10 years and wanted to take forward my experiences of that to provide excellent support for those needing it.

Julia

Julia

Job Title: CareAngel Joined: 2024

I have always been a caring and thoughtful person. I decided to change career following the 2019 pandemic. I have three years of experience as a care professional and I find the work enjoyable and rewarding.

Grace

Grace

Job Title: CareAngel Joined: 2024

I first became a carer so that I could help people. I soon fell in love with the job and love getting to know clients and doing my best to make their lives as joy-filled and easy as possible!

Sophia

Sophia

Job Title: CareAngel Joined: 2023

I am currently doing an integrated masters in social work & therefore I am eager to learn in a similar sector of health and social care. I have a passion and drive to make a positive difference to individuals lives around me.

Laura

Laura

Job Title: CareAngel Joined: 2023

I enjoy meeting people and have a caring nature. I wanted to help people

Zara

Zara

Job Title: CareAngel Joined: 2024

I chose to become a carer because I like helping and caring for others. Caring for my Grandad helped me realise that this is what I wanted to do as a career.

Taiya

Taiya

Job Title: CareAngel Joined: 2024

I enjoy knowing I have helped someone in their day-to-day lives.

Nicola

Nicola

Job Title: Live-in CareAngel Joined: 2024

Nicola lives in France and flies over to the UK to provide live-in care to our clients. Whether that be a few weeks to assist with convalescence or long-term care as a comforting alternative to moving into a care home.

Taiya

Taiya

Job Title: CareAngel Joined: 2024

I enjoy knowing I have helped someone in their day-to-day life as it makes me feel warm. It is something I consider will be my career going forward.

Sarah

Sarah

Job Title: CareAngel Joined: 2024

I like to feel that I have done something useful and helped those in my community.

Lorraine

Lorraine

Job Title: CareAngel Joined: 2025

I think it's important to have the ability to give someone else your time and kindness

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