Guardian Angel Carers York

Owning a successful financial services business, I found many clients wanted to know how to source high quality care as well as how to finance it. This got me thinking; has my mum got something in place when she needs care in the future?
I wanted to help people manage these concerns and this is what lead me to start a care company.
Guardian Angel Carers is a franchise that I knew would give us the support and reputation we need to build our own successful care company. Not only does its values align with ours, but it also has a wealth of knowledge and expertise that we can tap into as we grow and develop.
Since starting the business I have now completed my Level 5 in Adult Leaders, which has given me an insight into the Adult Social Care Sector.

I started my career in care when I was 17, working in a small care home in Bridlington. I wanted to do something that made a difference. Over the years, I have worked in many different settings, including care homes, domiciliary care, working on a specialist dementia unit, and 1-1 care for a young person with Cerebral Palsy.

I have cared for my own grandma during the last 5 years of her life, who had dementia.

I have a passion for care, which stems from my need to help people and make their lives easier and enjoyable.

When I applied to work at Guardian Angel Carers in 2023, I was almost giving up on my career in care. I had decided as a mum to spend more time with my family, and this need for flexible hours meant I was turned away by most care companies. This was not the case with Guardian Angel Carers; they embraced this and could see that my experience and drive were more important.

I already had my Level 3 in care, and since joining, I have progressed further than I could have imagined. I was promoted in 2024 to Care Supervisor and then in 2025 to Care Manager, and following my successful CQC application, I am now proud to be the Registered Care Manager.

I wanted to be a carer because I’ve always loved to help people and believe everyone should have access to the best quality care that someone can offer. Being able to make a difference in someone’s day is really important to me; even just a simple smile and a kind word can do so much if someone’s having a bad day.

I believe the most important qualities in a carer are compassion, kindness and understanding.

I have cared for several members of my family over the past 10 years and wanted to take forward my experiences of that to provide excellent support for those needing it.

I have always been a caring and thoughtful person. I decided to change career following the 2019 pandemic. I have three years of experience as a care professional and I find the work enjoyable and rewarding.

Nicola lives in France and flies over to the UK to provide live-in care to our clients. Whether that be a few weeks to assist with convalescence or long-term care as a comforting alternative to moving into a care home.

I enjoy knowing I have helped someone in their day-to-day life as it makes me feel warm. It is something I consider will be my career going forward.

I like to feel that I have done something useful and helped those in my community.

I am a trainee occupational therapist and I have previously worked in pediatrics, so I am used to working with people!
I believe it is important to always be kind and positive despite how you may be feeling that day.
I am proud of the feedback I once got about my ability to bring calmness to a situation that started as quite challenging.

I’m proud of how far I have come as a Carer. I know what an important role it is and that my worth is recognised by myself and others.

I feel it is important to treat people as you would, as if they were your own family member. Care for people with the kindness and respect that you’d expect from someone trusted to care for you.