Roster Home Care Norwich

Every staff member is there to ensure she feels, safe and her needs are met.

They have worked with the family to ensure that mum is given quality of life and feels motivated to reach her milestones.

They are kind, friendly and always willing to go above and beyond.

We have previously used a few other agencies and I have felt the happiest with Roster Care. They are not only a business but truly care about the service they are providing their customers.

Thank you so much.

Hema

I have had a carer for 1 hour a day since I came out of hospital on the 26 March after breaking my hip. I have found all of them very good workers and I would not hesitate to recommend this company to anyone who needs care.

Staff all excellent.

My Mother and I are very happy with the level of care and assistance my mum has recived. We have used Roster for almost a year now on and off due to hospital visits. I have always found them to be honest clean and caring.

My husband's current live-in carer is a real find. She has fitted into our home so well. She's compassionate, caring, professional and conscientious. She has a bubbly personality and great sense of humour which my husband really appreciates. We both have full confidence in her abilities and I have no worries about leaving my husband with when I go out. Well done Roster in finding someone just right for the job.

I am very pleased with the level of care my Mother has been receiving from Check, it has been like a breath of fresh air for my mum to finally feel relaxed enough in the presence of a carer to be able to sleep , but have full reassurance that this wonderful carer is nearby should she wake in the night.... Updates are provided freely when changing over in the morning . The carer is considerate and thoughtful of their surroundings, punctual , reliable and very genuine. The management are lovely to deal with as well and Claire has a way of making my mum feel included and important which is lovely

Started to use Roster care for my mother the end of March and I must say the staff and Care they give are excellent would recommend them, mother is over the moment with her carer even brought her flowers and chocolate in when she went on holiday for a couple of weeks.

Your team were pivotal in enabling him to keep living (as he wished to) in his flat. You were all so flexible and easy to work with to cover his needs. I would recommend your service highly. Many thanks to the manager and her team

she is always on hand to help the nurses who come daily.

Roster Home Care are easier to deal with than a similar service that we were using, and we are happy with the service they have provided our mother so far.

My 93 year old mother needed help after illness. The carers come three times a week to help her shower. They have all been kind, efficient and reliable; mum gets on well with them. I have no hesitation in recommending Roster Home Care.

We had a number of different carers attending my Dad over the Christmas period and found them to be very professional. They were caring, considerate, and kind at all times, and they listened to what was needed. We couldn't have managed without them and would definitely recommend them.

I cannot stress enough how much of a difference the care team made to my Gran's last weeks. Thanks to their humour, thoughtfulness, and professionalism they were able to ensure that my Gran stayed at home, as per her wishes. In addition to direct care help, I know Gran enjoyed the banter. It was a great comfort to have such good help on hand to the end. Thank you.

Needed respite care for my visiting father. Super service from outset - our needs listened to, plans set up and wonderful carer who came punctually. Dad and carer got on very well. Will ask for help from you next time he visits.

Nothing is too much trouble. I highly recommend it. I wish them all continued success.

For the first few days following my hip operation, it was helpful to have someone to help me get dressed and washed and moving around. The man who came on the 3rd and 4th day was perfectly helpful and respectful, though it would be normal to send a woman for each day for an elderly female patient.

The administration/management team is very prompt when replying to all communications and has ensured visits are at the time best suited to my mum's needs.

Thank you.