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Home Care Providers Owned by Roster Home Care Ltd

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9.1 Group Review Score (the average from all locations with a review score)
  • Home Care Providers Owned by Roster Home Care Ltd
Roster Home Care provides high quality care to people living in their own homes.

Staff prioritise the needs of the people they care for and have a minimum call time of one hour. They work closely with the people they care for and their families to create a personalised care plan.

The care they provide is person-centred and they do their utmost to make a positive difference to people's lives.

Roster Home Care Ltd Locations (2)

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2 Home Care Providers owned by Roster Home Care Ltd
Roster Home Care Norwich

231 Queens Road, Norwich NR1 3AE 

9.9 12 reviews
"Started to use Roster care for my mother the end of March and I must say the staff and Care they give are excellent would recommend them,…"   Read all 12 reviews

Roster Home Care's company ethos is to care about your care. With a minimum call time of 1 hour, the team are able to deliver person-centred care that ensures every client feels fully supported and respected. Core service principles are the National… Read more about Roster Home Care Norwich

  • Care Provided
  • Visiting Care
  • Live-in Care
  • Dementia
  • Visiting Care from £23 / hour
  • Live-in Care from £1,395 / week
Roster Home Care Derby

51 Abbey Street, Derby DE22 3SJ 

8.3 2 reviews
"I have worked closely with the manager of the Home Care Provider, to get the care for my mother correct. It is an ongoing process at the…"   Read all 2 reviews

Roster Home Care's company ethos is to care about your care. With a minimum call time of 1 hour, the team are able to deliver person-centred care that ensures every client feels fully supported and respected. Core service principles are the National… Read more about Roster Home Care Derby

  • Care Provided
  • Visiting Care
  • Live-in Care
  • Dementia
  • Visiting Care from £23 / hour
  • Live-in Care from £1,395 / week

Roster Home Care Ltd Reviews (14)

9.1

Roster Home Care Ltd has a Group Review Score of 9.1 (9.075) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Roster Home Care Ltd must have a Review Score.

Overall Experience
  • 12
  • 2
  • 0
  • 0
  • 0
Date Published
  • 14
  • 4
  • 9
  • 14
  • 0
Reviewer Connection to Roster Home Care Ltd
  • 6
  • 3
  • 3
  • 1
  • 1
Review of

Roster Home Care Derby

from G L (Client) published on 19 June 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I contacted Roster Home Care after seeing a leaflet which had been mail dropped. I was impressed by the manager and was confident we could move forward. After the first few visits by the carers I was more confident with them, they were very caring and did everything necessary.
Reply from JENNY Daynes, Operations Manager at Roster Home Care Derby

Thank you so much for your comments it is always good to have feedback on our services

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Roster Home Care Derby

from Ros C (Daughter of Client) published on 19 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have worked closely with the manager of the Home Care Provider, to get the care for my mother correct. It is an ongoing process at the moment to get the level of care right for her. The manager has gone above and beyond expectations to support the family and this personal level of care is comforting
and very much appreciated. Staff are empathetic and kind which is what my mothers needs with her condition.
I would recommend Roster Home Care without hesitiation.
Reply from Jenny Daynes, Operations Manager at Roster Home Care Derby

Thank you for your review, i am so glad our Manager has gone above and beyond to support your mother and your family.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Roster Home Care Norwich

from Michael H (Son of Client) published on 25 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Started to use Roster care for my mother the end of March and I must say the staff and Care they give are excellent would recommend them, mother is over the moment with her carer even brought her flowers and chocolate in when she went on holiday for a couple of weeks.
Reply from JENNY Daynes, Operations Manager at Roster Home Care Norwich

Thank you for your wonderful review and i so glad our staff are meeting your mothers requirements

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Roster Home Care Norwich

from Marcus O (Son of Client) published on 16 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The Roster Care team were excellent at looking after my elderly father in his home. He was treated with respect and dignity.
Your team were pivotal in enabling him to keep living (as he wished to) in his flat. You were all so flexible and easy to work with to cover his needs. I would recommend your
service highly. Many thanks to the manager and her team
Reply from Jenny Daynes, Operations Manager at Roster Home Care Norwich

Thank you for your wonderful review. i am so glad we were able to support your father and offer the care and support that suited him.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Roster Home Care Norwich

from A H (Daughter of Client) published on 25 February 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has a lovely live in carer. She goes above and beyond for my mum with all her needs. Nothing is too much trouble. They have a good relationship and is good company when family are not around. She is very respectful when family are about but comes in at regular intervals to check on mum and provide
her with drinks, ask if she needs the toilet etc.
she is always on hand to help the nurses who come daily.
Reply from JENNY Daynes, Registered Manager at Roster Home Care Norwich

Thank you so much to hear these lovely words, I will pass on your kind comments to the care worker. It's always a pleasure to hear such good feedback.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Roster Home Care Norwich

from D B (Son of Client) published on 24 February 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Roster Home Care provide flexible and reasonably priced home care. Their office staff are friendly and approachable, and the carer is diligent and cheerful.
Roster Home Care are easier to deal with than a similar service that we were using, and we are happy with the service they have provided our
mother so far.
Reply from JENNY Daynes, Registered Manager at Roster Home Care Norwich

Thank you for your comments we are always happy to help.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Roster Home Care Norwich

from C M (Daughter of Client) published on 24 February 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My 93 year old mother needed help after illness. The carers come three times a week to help her shower. They have all been kind, efficient and reliable; mum gets on well with them. I have no hesitation in recommending Roster Home Care.
Reply from JENNY Daynes, Registered Manager at Roster Home Care Norwich

Thank you for your kind words and always happy to assist.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Roster Home Care Norwich

from G W (Daughter of Client) published on 22 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We had a number of different carers attending my Dad over the Christmas period and found them to be very professional. They were caring, considerate, and kind at all times, and they listened to what was needed. We couldn't have managed without them and would definitely recommend them.
Reply from JENNY Daynes, Operations Manager at Roster Home Care Norwich

Thank you for your kind words it is nice to hear positive feedback I will pass on your feedback to the staff.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Roster Home Care Norwich

from Yasmin S (Granddaughter of Client) published on 14 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot stress enough how much of a difference the care team made to my Gran's last weeks. Thanks to their humour, thoughtfulness, and professionalism they were able to ensure that my Gran stayed at home, as per her wishes. In addition to direct care help, I know Gran enjoyed the banter. It was a great
comfort to have such good help on hand to the end. Thank you.
Reply from JENNY Daynes, Operations Manager at Roster Home Care Norwich

Many thanks for your lovely review, your Gran was a lovely lady and will be greatly missed by us all.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Roster Home Care Norwich

from Randi R (Daughter of Client) published on 10 July 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Needed respite care for my visiting father. Super service from outset - our needs listened to, plans set up and wonderful carer who came punctually. Dad and carer got on very well. Will ask for help from you next time he visits.
Reply from JENNY Daynes, Registered Manager at Roster Home Care Norwich

Thank you for your kind words, glad we could assist.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Roster Home Care Norwich

from C C (Client) published on 14 June 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot speak highly enough of this care provider and the staff. They've given me part of my life back. A big thank you.
Nothing is too much trouble. I highly recommend it. I wish them all continued success.
Reply from Jenny Daynes, Registered Manager at Roster Home Care Norwich

Thank you, nice to hear such lovely words about our staff.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Roster Home Care Norwich

from J M (Client) published on 15 April 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
For the first few days following my hip operation, it was helpful to have someone to help me get dressed and washed and moving around. The man who came on the 3rd and 4th day was perfectly helpful and respectful, though it would be normal to send a woman for each day for an elderly female patient.
Reply from Jenny Daynes, Registered Manager at Roster Home Care Norwich

Sorry, you feel this way we always ask if people would prefer male or female staff on assessment. Please let me know if you would like to discuss this further.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Roster Home Care Norwich

from Sally T (Daughter of Client) published on 18 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Roster Home Care has been providing care for my mum over the last few weeks.
The carers have been polite, kind, and efficient in supporting my mum, who has advanced Dementia and is on an end-of-life pathway.
The administration/management team is very prompt when replying to all communications and
has ensured visits are at the time best suited to my mum's needs.
Reply from JENNY Daynes, Registered Manager at Roster Home Care Norwich

Thank you for your lovely words; it's a great boost to the staff.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Roster Home Care Norwich

from Tina R (Wife of Client) published on 18 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Roster Care has been attending my husband who had a stroke for a year now and all the team have been absolutely amazing.
The care team are polite, loyal and friendly and are now part of our daily routine. They care for my husband really well, and nothing is too much trouble for them.
The manager and
staff are so accommodating no matter what you need or change they are on the end of the phone to help.
Thank you.
Reply from JENNY Daynes, Registered Manager at Roster Home Care Norwich

Thank you for your kind words; we appreciate your kindness towards the staff.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money

Awards / Recognitions (0)

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Frequently Asked Questions about Roster Home Care Ltd

Costs for home care providers owned by Roster Home Care Ltd

Average costs for home care provided by Roster Home Care Ltd by care type provided. The fees are calculated using the starting hourly rate for Visiting Care and starting weekly rate for Live-in Care (if applicable) provided by Roster Home Care Ltd, based on 2 out of their 2 locations.
Type of Care Provided Average Weekly Cost
Visiting Care (hourly) £23
Live-in Care (weekly) £1,395
Keep in mind that fees can vary between providers and factors such as specific needs and individual requirements can affect costs. For more information on domiciliary care fees across the UK and advice on how to pay, see our home care fees guide.

How many Agencies does Roster Home Care Ltd own?

Roster Home Care Ltd own 2 Agencies.

Which Roster Home Care Ltd Agencies have the highest review score?

Roster Home Care Norwich & Roster Home Care Derby have the highest review score.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Roster Home Care Ltd to verify any information. View our terms and conditions. Roster Home Care Ltd has an Enhanced Service – more info.