Radfield Home Care Guildford & Woking

The care providers are all friendly and professional, we are very happy with the care they provide. They are punctual and are happy to do any tasks requested, the assistance they give my mother takes the pressure off looking after someone with Alzheimer's and also gives her company and respite in a challenging situation.

The visiting carers I have received, have been polite and professional in their treatment to my husband, who can be difficult at times, always on time, traffic permitting. I really have nothing else to say and if this doesn't go through this time I am giving up.

My Mother needs to go to hospital every Monday morning for a blood test ..normally my sister does this (coming out of work to do so ) this week she was unable to do this , I rang Radfields late Friday afternoon and asked if they could help us , it was no problem at all ,the lady on phone looked at Rotas and adjusted them right away .i then followed it up with an Email to confirm this . I had a replay almost straightaway . The ladies I speak to are always so helpful and will go out of their way to help if they can .they are so good at helping us takes a lot of worry from us .

The Radfield team were a massive help to Mum & Dad from the time we met in hospital to arrange the care and onwards until Dad's passing. All your team were brilliant and the support and care you gave made a very difficult time for our family much easier to cope with. They were always on time and you accommodated immediately regarding overnight care which was essential in Dad's last few days. Dad was very fond of them all and was treated with not only care but genuine friendship and making him as comfortable as possible.

Radfield have been caring for my Dad for the last few years. They have been so supportive and helpful and have a wonderful relationship with my Dad, knowing him very well and always being respectful and accommodating of his wishes and what is important to him. They have removed a huge amount of stress for me which has been so helpful. Dad has stable ongoing care that is able to adapt with his declining health. All the carers are so friendly and kind, nothing is ever too much. The communication is brilliant from the office staff and carers alike. They are very responsive and have always gone above and beyond to accommodate different requests. I'm so grateful to have them caring for Dad and know he is in great hands on a daily basis.

Radfield Homecare are providing an outstanding continuing service for my Dad. All the staff who visit are professional, kind and caring and seem to know exactly what needs doing. Their carer in particular is amazing. Her care, efficiency and ability to respond very quickly in some difficult situations are just outstanding, as are her communication skills in keeping our Family informed. My Dad and his partner were not keen to have a care agency, and after 6 months with Radfield, they look forward to their visits and seeing their carer, particularly on the day that she takes them out each week. Thank you so much to Radfield and their care for offering such an outstanding service. I would highly recommend.

The care provided by Radfield is excellent. Not only do they complete the agree tasks with professionalism but they are also proactive in making suggestions for evolving care needs. They are always sensitive to mum's mood and needs on any given visit. We could not ask for better

Radfield's Guildford team assisted me with washing, food prep and general household tasks after breaking my leg. They have been nothing short of wonderful. Right after my in home assessment they arranged a care plan tailored to my needs on very short notice. Radfield's team of carers are amazing - warm, friendly, efficient, and willing to help with anything and everything. They've made navigating a difficult time so much easier. With so many seemingly similar choices for in-home care, I feel lucky to have found Radfield.

We have been very impressed with the service offered.

My carer is wonderful, very efficient and a delight to have helping me, everything required is done expertly and quickly - marvellous! My carer is truly a carer, bathing done sensitively and cheerfully.

I found the whole experience very good. The thoughtfulness found everybody extremely kind and helpful. Couldn't have wished for better.

I live overseas, so the live Radfield app that I am able to log into, showing who has been to see my dad and what care he receives has been more than helpful.

Excellent care and communication with the staff. They have a very good understanding of my aunt, which is very important to me. Always easy to talk to the staff if there is a change of plan. I have total peace of mind knowing that my aunt is having continued support and help if she needs it.

Radfield Care has been great in establishing care at home for my frail father. They have been professional in setting up the service and flexible and compassionate when he was admitted to the hospital, rearranging rotas to support his discharge from the hospital.

My husband came home from the hospital in November 2023 and Radfield Home Care has been providing care 3 times a day for him, we had a few minor problems to start with but these were quickly sorted out and since then everything has run smoothly the carers are kind and are respectful when attending to his needs. I feel confident with all the carers that Radfield have sent to us and I’m pleased that I chose them to look after him.

Choosing reliable carers to come into your home and care for a loved one is a daunting challenge, often at a time of severe stress and worry. No such problems with Radfield. They were truly exceptional in caring for my 82-year-old deaf father with advanced Alzheimer's Disease, who was entirely bedbound when he came home to us following a short stay in hospital. Their team of carers is small enough to ensure continuity of care, but large enough to cope with urgent requests. Hands-on management, led by the owner/director who always replied to my messages whatever the time of day. Regular professional personal carers, who took an interest in my father and showed him much empathy, which was lovely to see even when his condition unexpectedly deteriorated to end of life. Special thanks to one carer in particular, who was simply amazing from making my father giggle like an old friend to easing his pain with massage. Radfield are worth every penny and highly recommended.

Our carer always arrives on time and has a smile. We had a few days' break away and I struggled a bit with showering my husband so emailed for help on our return which was not a normal day for us. This was accommodated.

My carer is a very pleasant person to have around; they are energetic, helpful, use initiative, tackle tasks without being asked, and can converse intelligently on (so far!) any topic I broach. They are adaptable and flexible. I could not ask for better support during my (hopefully limited) time of need. The care plan, drawn up together with my carer’s supervisor, is appropriate and sensible. The plan has been tweaked during the past week and seems set to deliver what I need, when I need it. My very supportive family is also happy with the outcome.

Excellent, caring and professional service. Radfield have provided excellent care for my father and have been flexible and proactive. The plan we set up for his home care has been followed exactly how we intended. Also, my dad has developed a rapport with the carers and enjoys their visits.

Your service is much appreciated.