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Tapvim Care Services Ltd

Sentinel House, Ancells Business Park, Harvest Crescent, Fleet, Hampshire GU51 2UZ
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Tapvim Care Services Ltd, Fleet
Tapvim Care Services Ltd, Fleet
Tapvim Care Services Ltd, Fleet

Tapvim Care Services Ltd in Havant, Eastleigh, Romsey, Alton, Bordon, Liphook and Fleet provides home care to people in their own homes.

Home care services include personal care such as assistance showering, live-in care, assistance to attend appointments, meal preparation and palliative care.

Supportive, skilled staff give people empathetic and respectful care.

Care Provided by Tapvim Care Services Ltd

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Nursing/Nurse Led Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands

Nursing / Nurse Led Care

  • PEG Feeding
  • Stoma Care
  • Medication Assistance (Intravenous)
  • Catheter Care

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

Daily Charges per Person

Type of carePermanentRespite
Hourly Visiting Care£25 - £27.76N/A
Weekly Live-in Care£1,390 - £1,560N/A

Please call the office for prices for Live in care, respite care or overnight care

Contact Tapvim Care Services Ltd to get a personalised quote:

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)

Good to Know

Owner

  • Tapvim Care Services Ltd
  • Private Owned

Person in charge

  • Pamela Mabvira(Manager)

Tapvim Care Services Ltd Reviews (35)

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9.4

Tapvim Care Services Ltd has a Review Score of 9.4 (9.352) out of 10, based on 27 reviews in the last 2 years. Over all time Tapvim Care Services Ltd has 35 reviews.

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Showing 35 reviews matching selected criteria
Review from Alison C (Daughter of Client) published on 23 July 2026 Submitted via Postal Card•
Overall Experience

From what I have seen, the carers are kind, they attend to all the basic needs of the service user. We are informed by text or phone if anything needs purchasing or replacing. The app is extremely useful for us to see on a daily basis the care that's being provided.

↩Reply from Pamela Mabvira, Manager at Tapvim Care Services Ltd

Thank you for your positive feedback. We are pleased that you find our carers kind and attentive, and that communication about any required items is effective. We are also glad the app helps you stay informed about the care being provided each day.

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Review from B K (Client / Service User) published on 23 July 2026 Submitted via Postal Card•
Overall Experience
This is the second time I have been asked to fill in your form!
But I print this one to give you more clarity with my previous hand writing. I find you satisfactory but since discharge from hospital late January 2026 I am effectively housebound.

Require escort for visit to the opticians, shops, dentist, banks, newsagents, library etc. Can walk about a hundred yards with a walking stick and personal support. Probably sufficient I believe most of my finance, shopping etc., are handled by my next door neighbours who are very good and kind. My hearing is poor at the higher frequency and I do miss a word sometimes! Talking to carers who do not have English as their a first language can cause fewer shouting matches than one would expect!

↩Reply from Pamela Mabvira, Manager at Tapvim Care Services Ltd

Thank you for completing the form again, and please accept our apologies for the duplication. We appreciate your feedback and are pleased that you find our service satisfactory.

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Review from A R (Client / Service User) published on 23 July 2026 Submitted via Postal Card•
Overall Experience

While the carers are all individual who have their own personalities, collectively they are all highly professional, friendly, good-humoured, and responsive to my needs. In most cases, they are willing to go the extra bit to make my life a little easier. The job they do is both challenging and stressful and some days I can see that they are struggling. However, even in those circumstances, the quality of their work with me remains at the standard they would like to be judged by. My life is not easy these days, but it would be significantly harder without their support.

↩Reply from Pamela Mabvira, Manager at Tapvim Care Services Ltd

Thank you for your thoughtful and encouraging feedback. We are delighted that our carers continue to provide professional, friendly and responsive support that makes a meaningful difference to your daily life. Your kind recognition of their hard work will be greatly appreciated and shared with the team.

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Review from Kenneth W (Husband of Client) published on 17 July 2026 Submitted via Postal Card•
Overall Experience
I find the carers very helpful for me. They are lovely girls and would do anything you ask or need.

My wife is happy with the way he is treated, even though she says she hasn't seen a carer, bless her, but that is the dementia. Sometimes I have to go out shopping, etc. but they let themselves in with no problem.

↩Reply from Pamela Mabvira, Manager at Tapvim Care Services Ltd

Thank you for your lovely feedback. We are delighted that you and your wife are happy with the care and support provided. Our carers will be pleased to hear your kind comments.

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Review from Debra B (Daughter of Client) published on 16 July 2026 Submitted via Postal Card•
Overall Experience

Carers visit, not noticing pad needed changing (even though strong smell present), were not going to change until I asked them to.

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Review from L H (Client / Service User) published on 10 July 2026 Submitted via Postal Card•
Overall Experience

I am completed satisfy with my carers they are discreat and carry out my every need so thanks to them for a good job done.

↩Reply from Pamela Mabvira, Manager at Tapvim Care Services Ltd

Thank you for your lovely feedback. We are delighted to hear that you are happy with the care you receive. Your kind words will be shared with our carers, who will really appreciate your encouragement. Thank you for taking the time to leave us a review.

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Review from J B (Son of Client) published on 2 March 2026 Submitted via Website•
Overall Experience

Tapvim have been Professional throughout, taking care of my mum's needs since the 27th December 2024 until 13th February 2026, my mum is very appreciative, of the Sterling work, provided by Tapvim Care Services, I myself have liaised with the Management, and the carers themselves. If I could give 6 Stars I would. Thank You Tapvim.

↩Reply from Pamela Mabvira, Manager at Tapvim Care Services Ltd
Thank you so much for your wonderful review.
At Tapvim Care Services, it was a privilege to support your mum, and we're delighted to hear she felt well cared for. Your kind words about our team and management truly mean a lot.

We're so grateful for your trust your "6 stars" made our day!

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Review from C C (Daughter of Client) published on 4 August 2025 Submitted via Postal Card•
Overall Experience
We as family are very grateful and happy with the care Mum is receiving. All of the carers have been very respectful ad are a massive help towards Mum's recovery.

I would like to say a big thank you to all the care team and to let them know we appreciate all their hard work.

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Review from Phillip W (Client / Service User) published on 10 July 2025 Submitted via Postal Card•
Overall Experience

The staff are all very good in their own way. Some are better than others.

↩Reply from Pamela Mabvira, Manager at Tapvim Care Services Ltd

Thanks for your feedback we really appreciate it. We're glad to hear you feel the team is doing well overall. Everyone brings their own strengths, and we know consistency is important too. We'll keep working on making sure every visit feels just right. If there's ever anything specific you'd like us to improve, we're always here to listen.

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Review from T N (Daughter of Client) published on 10 July 2025 Submitted via Postal Card•
Overall Experience

Very pleased with the care package, they go above and beyond to help!! If there is an issue mum always lets them know, so yeah, very pleased.

↩Reply from Pamela Mabvira, Manager at Tapvim Care Services Ltd

Thank you for your lovely feedback! We're so glad to hear that you're very pleased with the care package and that our team is going above and beyond to support your mum. It's great to know she feels comfortable speaking up if there's ever an issue open communication is so important to us. We truly value your trust and will continue doing our best to provide high quality care.

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Review from D H (Daughter of Client) published on 10 July 2025 Submitted via Postal Card•
Overall Experience

We are very pleased with Tapvin Services, the staff are very friendly, and would like to mention one carer in particular, she is very good, and all staff are helpful and nice.

↩Reply from Pamela Mabvira, Manager at Tapvim Care Services Ltd

Thank you so much for your kind words and positive feedback. We're delighted to hear that you're pleased with our services and that our staff have made such a good impression. It's especially lovely to hear one of our carers stood out we'll be sure to pass on your praise. Your recognition means a great deal to our whole team.

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Review from Paul K (Client / Service User) published on 10 July 2025 Submitted via Postal Card•
Overall Experience

For myself, a willingness to chat a little if there is time, is almost as important as carrying out the chores I cannot do. Most are willing, if time allows, but not so much everyone.

↩Reply from Pamela Mabvira, Manager at Tapvim Care Services Ltd

Thank you for your feedback. We're so pleased to hear that many of our care staff are willing to chat when time allows, as we know how important companionship. We do our best to match carers with the needs and preferences of each individual, and your comments help us continue to improve. If there's anything more we can do to enhance your experience, please don't hesitate to let us know.

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Review from K B (Daughter of Client) published on 20 June 2025 Submitted via Website•
Overall Experience

The reason I've given 1 is because one carer was absolutely lovely and really cared for my mum. We've had a catalogue of errors from this company, from not locking mum's front door at night, to giving her a second dose of medication because they hadn't checked the comms board, set up for their use. As if that wasn't bad enough the carers regular didn't work hours they were being paid for - on one occasion they stayed for 3 minutes of a half hour visit, which suggests to me that they had too many visits booked in their day & they had to play catch up when they could. Nonetheless mum was paying for her care and wasn't getting what she was paying for. They were always polite and pleasant to talk to but instead of engaging with mum on their visits some were more interested in their mobile phones. I appreciate they had to update mum's records on their phones but this wasn't just a case of them doing that. It is with regret that I'm writing this but their care standards weren't acceptable

↩Reply from Pamela Mabvira, Manager at Tapvim Care Services Ltd

Thank you for your feedback, and we're very sorry your experience didn't meet expectations. We understand how upsetting this must have been and take your concerns seriously.Regarding the medication error, there was a communication breakdown following a carer's car breakdown. We arranged another...  

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Review from Desmond S (Client / Service User) published on 27 May 2025 Submitted via Postal Card•
Overall Experience

All the staff I have had visit me have been very helpful and caring. They are all very good at their jobs and carry out a very professional job.

↩Reply from Pamela Mabvira, Manager at Tapvim Care Services Ltd

Thank you so much for your lovely feedback! We're really glad to hear that the staff visiting you have been caring, helpful, and professional. It means a lot to know their efforts are making a difference. We'll be sure to share your kind words with them!

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Review from E F (Wife of Client) published on 20 May 2025 Submitted via Postal Card•
Overall Experience

Carers always cheerful, polite and caring to all the family - became friends.

↩Reply from Pamela Mabvira, Manager at Tapvim Care Services Ltd

Thank you for your kind words! It's so heartwarming to hear that our carers felt like friends - that's exactly the kind of connection we hope to build. We'll make sure they know how much they were appreciated by you and your family.

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Review from Terence J (Husband of Client) published on 14 May 2025 Submitted via Postal Card•
Overall Experience
From day #one the care teams have been excellent, all working to the care plan and exceeding expectations. On the odd occasions when they were running late a telephone call told us of their problem and a time of expected arrival was given and kept.

I am unable to comment about the management or value for money having no/little knowledge on those subjects.

↩Reply from Pamela Mabvira, Manager at Tapvim Care Services Ltd

Thank you for your thoughtful review! We're so pleased to hear that our care team has been consistent, reliable, and exceeded your expectations from day one. Clear communication is something we take seriously, so it's great to know our updates during any delays have been helpful. We truly appreciate your feedback and continued trust in our service.

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Review from Audrey T (Client / Service User) published on 14 May 2025 Submitted via Postal Card•
Overall Experience

All carers that have been to treat myself have been excellent all the time. Nothing is no trouble.

↩Reply from Pamela Mabvira, Manager at Tapvim Care Services Ltd

Thank you so much for your kind words! We're delighted to hear that you've had such a positive experience with all our carers. Your feedback means a lot to our team-thank you for taking the time to share it!

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Review from Hugh M (Client / Service User) published on 13 May 2025 Submitted via Postal Card•
Overall Experience

Most of staff excellent, one not so good, he is a bit lazy, lets others do work. Overall very good. Habit of leaving lights on.

↩Reply from Pamela Mabvira, Manager at Tapvim Care Services Ltd

Thank you for your honest feedback. We're glad to hear that you've had a mostly positive experience with our team and that the overall care has been very good. We're sorry to hear that one staff member hasn't met expectations-your concerns will be looked into. We'll also remind all carers to be...  

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Review from Helen S (Sister of Client) published on 28 April 2025 Submitted via Website•
Overall Experience
I not very happy with service my sister gets.
I carers are nice enough but there is a communication barrier.

Hygien of equipment isn't that great. Washing up with cold water! Everything is very rushed. My sister can't feed herself and feels they rush her most the time. They have no idea about English meals, they have no training in simple meals like scrambled egg or omelette. Even making a sandwich can become a difficult task it seems. Some say they can do certain things because they have had a baby at some point in there lives. I'm sure the job centre wouldn't except that from anyone!

↩Reply from Pamela Mabvira, Manager at Tapvim Care Services Ltd

Thank you for taking the time to leave a review.We would like to clarify that the points stated are not accurate. Your sister has expressed she is happy with the care she receives, as confirmed in a recent meeting with the Registered Manager.A review with the Social Worker and Occupational Therapy...  

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Review from E W (Partner of Client) published on 28 April 2025 Submitted via Postal Card•
Overall Experience

Overall very pleased with the service. Sometimes carer arrives later than I would like in the morning.

↩Reply from Pamela Mabvira, Manager at Tapvim Care Services Ltd

Thank you for taking the time to share your feedback. I'm really pleased to hear that you are overall happy with the service we provide.I appreciate you mentioning the occasional later arrival in the mornings. I will review the scheduling and speak with the team to see how we can better meet your preferred times wherever possible.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

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Frequently Asked Questions about Tapvim Care Services Ltd

How many Carers does Tapvim Care Services Ltd employ?

Tapvim Care Services Ltd employs 30 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Tapvim Care Services Ltd to verify any information. View our terms and conditions. Tapvim Care Services Ltd has an Enhanced Service -more info.