Tapvim Care Services Ltd in Havant, Eastleigh, Romsey, Alton, Bordon, Liphook and Fleet provides home care to people in their own homes.
Home care services include personal care such as assistance showering, live-in care, assistance to attend appointments, meal preparation and palliative care.
Supportive, skilled staff give people empathetic and respectful care.
Care Provided by Tapvim Care Services Ltd
Types of Home Care
- Visiting Care
- Live-in Care
- 24 Hour Care
- Nursing/Nurse Led Care
- Overnight Care (Waking)
- Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
- 30 minutes
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
Nursing / Nurse Led Care
- PEG Feeding
- Stoma Care
- Medication Assistance (Intravenous)
- Catheter Care
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Physical Disability
- Visual / Hearing Impairment
- Hospital Discharge
Funding & Fees
Daily Charges per Person
- Hourly Visiting Care Fees: £25 - £27.76
- Weekly Live-in Care Fees: £1,390 - £1,560
- 30 Minute Visiting Care Fees: £18 - £21.06
Please call the office for prices for Live in care, respite care or overnight care
Contact Tapvim Care Services Ltd to get a personalised quote:
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
- Local Authority (Contracted Provider)
- NHS (Contracted Provider)
-
Good to Know
Owner
- Tapvim Care Services Ltd
- Private Owned
Person in charge
- Pamela Mabvira (Manager)
Tapvim Care Services Ltd Reviews (29)
Tapvim Care Services Ltd has a Review Score of 9.4 (9.445) out of 10, based on 22 reviews in the last 2 years.
Over all time Tapvim Care Services Ltd has 29 reviews.
Tapvim have been Professional throughout, taking care of my mum's needs since the 27th December 2024 until 13th February 2026, my mum is very appreciative, of the Sterling work, provided by Tapvim Care Services, I myself have liaised with the Management, and the carers themselves. If I could give 6 Stars I would. Thank You Tapvim.
At Tapvim Care Services, it was a privilege to support your mum, and we're delighted to hear she felt well cared for. Your kind words about our team and management truly mean a lot.
We're so grateful for your trust your "6 stars" made our day!
I would like to say a big thank you to all the care team and to let them know we appreciate all their hard work.
The staff are all very good in their own way. Some are better than others.
Thanks for your feedback we really appreciate it. We're glad to hear you feel the team is doing well overall. Everyone brings their own strengths, and we know consistency is important too. We'll keep working on making sure every visit feels just right. If there's ever anything specific you'd like us to improve, we're always here to listen.
Very pleased with the care package, they go above and beyond to help!! If there is an issue mum always lets them know, so yeah, very pleased.
Thank you for your lovely feedback! We're so glad to hear that you're very pleased with the care package and that our team is going above and beyond to support your mum. It's great to know she feels comfortable speaking up if there's ever an issue open communication is so important to us. We truly value your trust and will continue doing our best to provide high quality care.
We are very pleased with Tapvin Services, the staff are very friendly, and would like to mention one carer in particular, she is very good, and all staff are helpful and nice.
Thank you so much for your kind words and positive feedback. We're delighted to hear that you're pleased with our services and that our staff have made such a good impression. It's especially lovely to hear one of our carers stood out we'll be sure to pass on your praise. Your recognition means a great deal to our whole team.
For myself, a willingness to chat a little if there is time, is almost as important as carrying out the chores I cannot do. Most are willing, if time allows, but not so much everyone.
Thank you for your feedback. We're so pleased to hear that many of our care staff are willing to chat when time allows, as we know how important companionship. We do our best to match carers with the needs and preferences of each individual, and your comments help us continue to improve. If there's anything more we can do to enhance your experience, please don't hesitate to let us know.
The reason I've given 1 is because one carer was absolutely lovely and really cared for my mum. We've had a catalogue of errors from this company, from not locking mum's front door at night, to giving her a second dose of medication because they hadn't checked the comms board, set up for their use. As if that wasn't bad enough the carers regular didn't work hours they were being paid for - on one occasion they stayed for 3 minutes of a half hour visit, which suggests to me that they had too many visits booked in their day & they had to play catch up when they could. Nonetheless mum was paying for her care and wasn't getting what she was paying for. They were always polite and pleasant to talk to but instead of engaging with mum on their visits some were more interested in their mobile phones. I appreciate they had to update mum's records on their phones but this wasn't just a case of them doing that. It is with regret that I'm writing this but their care standards weren't acceptable
Thank you for your feedback, and we're very sorry your experience didn't meet expectations. We understand how upsetting this must have been and take your concerns seriously.Regarding the medication error, there was a communication breakdown following a carer's car breakdown. We arranged another...
All the staff I have had visit me have been very helpful and caring. They are all very good at their jobs and carry out a very professional job.
Thank you so much for your lovely feedback! We're really glad to hear that the staff visiting you have been caring, helpful, and professional. It means a lot to know their efforts are making a difference. We'll be sure to share your kind words with them!
Carers always cheerful, polite and caring to all the family - became friends.
Thank you for your kind words! It's so heartwarming to hear that our carers felt like friends - that's exactly the kind of connection we hope to build. We'll make sure they know how much they were appreciated by you and your family.
I am unable to comment about the management or value for money having no/little knowledge on those subjects.
Thank you for your thoughtful review! We're so pleased to hear that our care team has been consistent, reliable, and exceeded your expectations from day one. Clear communication is something we take seriously, so it's great to know our updates during any delays have been helpful. We truly appreciate your feedback and continued trust in our service.
All carers that have been to treat myself have been excellent all the time. Nothing is no trouble.
Thank you so much for your kind words! We're delighted to hear that you've had such a positive experience with all our carers. Your feedback means a lot to our team-thank you for taking the time to share it!
Most of staff excellent, one not so good, he is a bit lazy, lets others do work. Overall very good. Habit of leaving lights on.
Thank you for your honest feedback. We're glad to hear that you've had a mostly positive experience with our team and that the overall care has been very good. We're sorry to hear that one staff member hasn't met expectations-your concerns will be looked into. We'll also remind all carers to be...
I carers are nice enough but there is a communication barrier.
Hygien of equipment isn't that great. Washing up with cold water! Everything is very rushed. My sister can't feed herself and feels they rush her most the time. They have no idea about English meals, they have no training in simple meals like scrambled egg or omelette. Even making a sandwich can become a difficult task it seems. Some say they can do certain things because they have had a baby at some point in there lives. I'm sure the job centre wouldn't except that from anyone!
Thank you for taking the time to leave a review.We would like to clarify that the points stated are not accurate. Your sister has expressed she is happy with the care she receives, as confirmed in a recent meeting with the Registered Manager.A review with the Social Worker and Occupational Therapy...
Overall very pleased with the service. Sometimes carer arrives later than I would like in the morning.
Thank you for taking the time to share your feedback. I'm really pleased to hear that you are overall happy with the service we provide.I appreciate you mentioning the occasional later arrival in the mornings. I will review the scheduling and speak with the team to see how we can better meet your preferred times wherever possible.
Friendly carers, always polite and have time to ask how we all are. Good service from them, only negative is they are finishing sometimes earlier than their time, sometimes 10-15 minutes earlier, other than that we are happy.
Thank you for your kind words and valuable feedback. We're so pleased to hear that our carers are friendly, polite. We do take your concern about early finishes seriously and will look into this to ensure visit times are being used appropriately and in line with the care plan. We're glad to know you're happy overall, and we appreciate you bringing this to our attention.
The communication between us all is good. My only suggestion is that they wear their name badges as Mum can't remember their names.
Thank you so much for your lovely feedback. We're really pleased to hear that your mum has become more comfortable with care and that our team has helped her feel at ease-that's exactly what we aim for. It's great to know that the consistency of a core team and strong communication have made a...
Very happy with the service. The carers are always very professional, happy, cheerful and polite. A very friendly team providing on excellent service. I feel completely safe in their care and trust them with all the help they give me.
Thank you so much for your kind words! We truly appreciate your feedback and are delighted to hear that you feel safe and well cared for by our team. Providing professional, cheerful, and compassionate care is at the heart of what we do, and it's wonderful to know that our carers have made a...
The carers from Tapvim have been looking after my mum since she came out of hospital earlier this year. Initially I was very worried Mum would not accept help and someone going into her home but needn't have worried she has absolutely loved their help, chats and laughs together. Also I haven't had to worry that Mum is safe, eating, taking her meds or just not lonely. That's all been made possible with the carers' positive attitude, caring and good communication. Even though I live 4 hours from Mum I've been able to relax knowing she's in good hands and I've always been kept informed if anything was needed. A massive thank you to a great team for everything you've done and all the best in the future on behalf of both me and my mum and the cat of course. Kind regards.
Thank you so much for your kind words and thoughtful review! We are truly grateful to hear that your mum has enjoyed our carers' company and care. It means a lot to us that both you and your mum have felt at ease, especially with you being so far away. We appreciate your trust in us. Please give our best to your mum and the cat too!
We used Tapvim Care Services when my Dad came home after breaking his hip. The care staff were lovely, and very respectful towards my Dad and the rest of the family. They'd often check on my mum who has dementia, which I found very kind. The company worked with us to find a schedule that worked for all of us and I felt I could call and discuss any issues and that I was listened to. The only reason we stopped using Tapvim is that my Dad had to go into a care home as his needs were more than we could handle, but Tapvim totally understood and we would not have got through this period without them.
Thank you so much for sharing your experience with Tapvim Care Services. We're truly honored to have been part of your family's journey during such a challenging time. It means a lot to hear that our staff was kind, respectful, and attentive not only to your dad but also to your mum. Providing...
The staff that we had interaction with has been friendly, helpful and patient with my dad and his needs.
Thank you so much for your kind words! We're delighted to hear that our staff were able to provide friendly, helpful, and patient care for your dad. It's our priority to make sure everyone feels well-supported, and we're glad we could be there for you. If there's anything else we can do to assist, please don't hesitate to let us know
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Frequently Asked Questions about Tapvim Care Services Ltd
How many Carers does Tapvim Care Services Ltd employ?
Tapvim Care Services Ltd employs 30 carers.
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