Radfield Home Care Epsom & Leatherhead
Room G3, Leatherhead Institute, 67 High Street,
Leatherhead
KT22 8AH
We feel so fortunate to have found Radfield and they accommodated my mother's needs immediately
Ellie M (Daughter of Client)
The care is second to none, my Dad now loves his weekly visit
Ben P (Son of Client)
Not only do they support my father but they have been incredibly kind and understanding with me
Amanda S (Daughter of Client)
Charge prices are tailored to customers, following a care consultation.
These prices are only a guideline, please contact Radfield Home Care Epsom & Leatherhead to find out the exact price for your requirements.
Radfield Home Care Epsom & Leatherhead has a Review Score of 9.9 (9.885) out of 10, based on 13 reviews in the last 2 years.
Over all time Radfield Home Care Epsom & Leatherhead has 20 reviews.
5.0 out of 5
Thank you so much for your kind words. We're truly touched to hear how much our care and communication have meant to you and your family. It's a privilege to support your father, and we're so pleased to know that when you visit, you can simply enjoy being a son. That really is what it's all about.
5.0 out of 5
Thank you so much for taking the time to leave such a lovely review. We're so pleased that our care has supported not only your mum's needs but also given you peace of mind from afar. It's been a pleasure to be part of her journey, and we'll be sure to share your kind words with the whole team.
4.0 out of 5
Thank you for your kind words and for trusting us to support your mum over the past 18 months. We're so pleased you've felt reassured by our consistency, communication and care, and we truly value your feedback on how we can keep improving. Your support means a lot to our whole team.
5.0 out of 5
The care is second to none, my Dad now loves his weekly visit, he really comes alive when the carers take him out. We recently decided to increase it to twice a week for him and to give mum a much needed rest, which they both appreciate.
We are so glad we did it now, and can't recommend Radfield enough to anyone considering care.
Thank you for your really kind words, the team always try to adjust and adapt to help our clients so it's really great to be able to share this feedback.
5.0 out of 5
Thank you so much for taking the time to leave us a review. I'm pleased our services were 5 stars! Thank you again.
5.0 out of 5
I am blown away, thank you for such a glowing review, this means so much to me and the team. It's been an absolute pleasure getting to know Mum and being there to help navigate the support she wanted to stay independent.
5.0 out of 5
Thank you so much for taking the time to leave a review. It's been really lovely getting to know Mum and being able to help her stay independent.
5.0 out of 5
Thank you for your review. It was an absolute pleasure getting to know mum and making her stay possible.
5.0 out of 5
Thank you for taking the time to leave us great feedback on your experience of our service. We're so pleased you are seeing the benefits and are enjoying our service.
5.0 out of 5
Thank you so much for the lovely review. It's been an absolute pleasure going on this journey with you both and I'm pleased you found our services helpful beyond the care call itself.
5.0 out of 5
Thank you so much for taking the time to leave a review. It has been great to watch Dad's confidence grow as he has become accustomed to the support we offer.
4.0 out of 5
Thank you so much for taking the time to leave a review. I'm pleased you are all happy with the service we are providing and it is keeping Mum and Dad in control.
5.0 out of 5
Thank you so much for your review. It is really nice to hear the difference the team make for all those involved.
5.0 out of 5
Thank you for taking the time to leave us such a positive review. I'm pleased we had the opportunity to support you post op. The team loved getting to know you and you will be sorely missed.
5.0 out of 5
Thank you so much for taking the time to leave such a lovely review for us. We've really loved getting to know your mum and glad we could be part of her recovery journey and she is back to her active self.
5.0 out of 5
Thank you so much for taking the time to write us a review. It was such a pleasure supporting both Mum and Dad post respite and getting to know them.
5.0 out of 5
Thank you so much for taking the time to leave a review. I'm pleased you and your mum are happy with our service. Always a pleasure to see her and working with her to stay as independent as she feels comfortable.
5.0 out of 5
Thank you so much for this lovely review. I'm really pleased that you can see our company values flowing through to the support you experience. Thank you for taking the time to share your experience.
5.0 out of 5
Thank you so much for taking the time to leave a response. I'm glad the team could help with their extensive care industry knowledge.
5.0 out of 5
Thank you for your review, we also enjoy our chats, getting to know her better and learning about her past and current interests!
The Review Score of 9.9 (9.885) out of 10 for Radfield Home Care Epsom & Leatherhead is based on a) the Average Rating and b) the number of positive Reviews.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for Radfield Home Care Epsom & Leatherhead is based on 13 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5
Radfield Home Care Epsom & Leatherhead was established in November 2022 by Director/Owner Karen Knapp. Karen prides herself on providing excellent service for clients with care that makes a real difference.
Karen started her career as a family care worker over a decade ago supporting a foster family and later moving into the community enabling adults and children to maintain their independence at home. For a long time after this, her life took a different path. She moved into the world of finance, with a focus on mentoring and coaching her team. She took great pride in helping team members, graduates, apprentices and colleagues to explore and reach their full potential.
Karen’s natural affinity for care and nurturing relationships makes her perfect for the home care sector, where she can help the local community age well and remain connected to what matters most.
“I loved my time as a Care Professional and, despite how well my career in finance climbed, I couldn’t shake the desire to return to a job that I loved and had a passion for. I enjoy helping and supporting people and feel so privileged to have the opportunity to return to my career roots, fulfilling a lifelong dream of spearheading a profession that provides excellent and quality care for those in the community.”
Karen comes from a family of care-related professions. Psychiatric nurses, radiographers, social workers, midwives, hospital administrators and now, Karen too.
“When I was 18 I loved providing support, encouragement and companionship to those that I cared for. I dreamt that one day I would be able to open care and foster homes in my community that offered the excellent social care that people deserve. I strongly believe both older and younger generations have so much experience and knowledge to offer one another. By bringing them together, we can create physically active, mentally fulfilling and lasting connections in our communities. At first, this felt like a pipe dream, now, through Radfield Home Care I am taking that first step towards making a difference in the lives of those that we meet.”
Now that Karen’s dream of caring for older people has been made a reality, you can rest assured that you or your loved ones will be in capable hands, full of passion and knowledge.
Karen’s drive to provide the best possible care to older people in the community resonates strongly with Radfield’s values. The Radfield Home Care Epsom & Leatherhead office understands that great care starts with looking after Care Professionals. If the care family feel respected, valued and supported, this will reflect in the service they provide to clients.
Karen wants to provide employment opportunities and be an employer known for providing all the support required for Care Professionals, instilling family values, and ensuring the Radfield Caring for our Carers™ pledge is upheld every step of the way.
We would like to introduce you to Kirsty, Office Manager for Radfield Home Care Epsom & Leatherhead.
Kirsty first joined Radfield as a care professional in January 2024, having already worked in care for an impressive 16 years. A dedicated and qualified professional within the care sector, Kirsty describes her background:
“At 19 I started working in a nursing home (for 4 years) then I worked for a few domiciliary care companies (for 4 years). Then I worked for Sutton Social Services with their rehabilitation team (3 years) and then I was a private carer up until 2022 (learning how to do some of the paperwork side of things). Last year I worked in a small independent pharmacy. I started off as a teenager knowing nothing about care, but over the years have learnt and understood the different needs and challenges faced by those requiring care. I’ve met people from all walks of life, in all different circumstances. I’ve taken every learning opportunity given to me to help support various health conditions and provide personalised care.”
Kirsty is passionate about the delivery of the highest level of care and knows just what an important difference it can make.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Radfield Home Care Epsom & Leatherhead to verify any information. View our terms and conditions. Radfield Home Care Epsom & Leatherhead has an Enhanced Service - more info.