Hillview Care Service

108 Biggar Road, Edinburgh EH10 7DU
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9.8 22 Reviews
  • Hillview Care Service, Edinburgh
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9.9

Care Provided by Hillview Care Service

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Hospital Discharge

Funding & Fees

Available on request.

Contact Hillview Care Service to get a personalised quote.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
Explain these funding types

Contact Hillview Care Service to get a personalised quote.

Good to Know

Owner

  • Hillview Healthcare Ltd
  • Privately Owned

Person in Charge

  • Millie Mahaso (Manager)
Are you the Owner/Manager of Hillview Care Service? View your Advertising Options

Hillview Care Service Reviews (22)

9.8

Hillview Care Service has a Review Score of 9.8 (9.848) out of 10, based on 18 reviews in the last 2 years.
Over all time Hillview Care Service has 22 reviews.

Overall Experience
  • 20
  • 2
  • 0
  • 0
  • 0
Date Published
  • 22
  • 2
  • 5
  • 18
  • 4
Reviewer Connection to Hillview Care Service
  • 8
  • 6
  • 3
  • 3
  • 1
  • 1
Total of 22, showing 21-22
Review from David M (Client) published on 23 May 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Carers are efficient, punctual, thorough, respectful and cheerful!
Management is all of the above.
Great care was taken to establish my needs and introduce carers to their tasks.
Reply from Millie Mahaso, Manager at Hillview Care ServiceThank you David! Good to know our hard work is producing results.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Kate C (Daughter of Client) published on 24 April 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Hillview Care Service have been wonderful in the care of our mum who requires home care 4 times a day following a stroke.
Our mum adores her carers who are professional, kind, punctual, and best of all a companion to our mum. They take the time to talk and laugh with her and always greet her with
a big smile and hello.
I would recommend them to anyone looking for care for an elderly parent.
We know our mum is safe and happy in their care and her well-being and dignity is their priority.
Reply from Millie Mahaso, Manager at Hillview Care ServiceThank you so much for the kind words. It is an honour to care for Mum and we will continue to do the best we can. Thank you once again.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 9.8 (9.848)

Overview of Review Score

The Review Score of 9.8 (9.848) out of 10 for Hillview Care Service is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 18 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 18 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.898 for Hillview Care Service is calculated as follows: ( (97 Excellents x 5) + (11 Goods x 4) ) ÷ 108 Ratings = 4.898
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 0.5 Points for the second and third Positive Reviews, 0.25 Points for each of the next two Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.05, 7th = 0.05, 8th = 0.05, 9th = 0.05, 10th = 0.05, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025)

    The 5 points relating to the number of Positive Reviews for Hillview Care Service is based on 18 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4.95
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Inspectorate (CI) Rating

Date: 8 May 2025
How well do we support people's wellbeing?
Good (4)
How good is our leadership?
Good (4)
How good is our staff team?
Good (4)
How good is our setting?
Not Assessed (0)
How well is care and support planned?
Good (4)
Care Inspectorate is responsible for the registration and inspection of social care services in Scotland. View Latest Report

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Awards / Recognitions (0)

Meet the Team (0)

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