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Kingsley Home Care - East Norfolk & Suffolk Coast

58 London Road North, Lowestoft NR32 1EP
Kingsley Home Care - East Norfolk & Suffolk Coast Logo
Kingsley Home Care - East Norfolk & Suffolk Coast logo
Kingsley Home Care - East Norfolk & Suffolk Coast, Lowestoft
Kingsley Home Care - East Norfolk & Suffolk Coast, Lowestoft
Kingsley Home Care - East Norfolk & Suffolk Coast, Lowestoft

Kingsley Home Care East Norfolk and Suffolk Coast provides home care to older people living along the Suffolk coast, around the Broads, and across the surrounding villages. Based on London Road North in Lowestoft, the team supports clients in their own homes from Great Yarmouth and Gorleston down through Lowestoft, Kessingland, and Southwold, and inland towards Beccles and Oulton Broad.

The agency provides personal care, companionship, sit-in support, and live-in care...  

Care Provided by Kingsley Home Care - East Norfolk & Suffolk Coast

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 45 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

Daily Charges per Person

  • Hourly Visiting Care Fees: £31.50 - £57
  • Weekly Live-in Care Fees: from £1,295

Minimum 1 hour care visits, Price range from weekday to weekend to bank holidays

The price(s) shown are provided by the agency. Contact Kingsley Home Care - East Norfolk & Suffolk Coast for full pricing details and T&Cs.

Contact Kingsley Home Care - East Norfolk & Suffolk Coast to get a personalised quote:

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)

Good to Know

Group/Owner

Person in charge

  • Hayley Forbes (Support Manager)

Kingsley Home Care - East Norfolk & Suffolk Coast Reviews (27)

9.2

Kingsley Home Care - East Norfolk & Suffolk Coast has a Review Score of 9.2 (9.159) out of 10, based on 9 reviews in the last 2 years. Over all time Kingsley Home Care - East Norfolk & Suffolk Coast has 27 reviews.

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Showing 27 reviews matching selected criteria
Review from Kathleen S (Client / Service User) published on 8 August 2023 Submitted via Postal Card
Overall Experience

I cannot find any fault with the carers, they are polite, friendly and treat me with respect. I hope Winter time they put covers on their shoes when it is wet.

Reply from Nicola Roden, Home Care Branch Manager at Kingsley Home Care - East Norfolk & Suffolk Coast

Thank you for taking the time to leave a lovely review. I will pass over your comments to the team. Please rest assured all staff are provided with shoe protectors and are happy to wear these at any time and especially in the wet weather.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Sandra C (Daughter of Client) published on 24 May 2023 Submitted via Website
Overall Experience
The help and support that Kingsley provide for my mum (who has Dementia) has been amazing and invaluable to us as family members, the peace of mind that their visits give has been a relief at a time when we were struggling to cope.

The support from the carers and manager has been supportive, reliable, caring and flexible. This is the first time we have needed to explore the use of carers and so far the experience we have had has exceeded our expectations. Well done Kingsley, you are doing so well with the service you provide, keep up the good work!

Reply from Nicola Roden, Home Care Branch Manager at Kingsley Home Care - East Norfolk & Suffolk Coast

Thank you for taking the time to leave such great feedback. I will pass over your comments to all staff involved.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from J T (Client / Service User) published on 16 May 2023 Submitted via Postal Card
Overall Experience
I have been helped with preparing my food - sandwiches etc.
Available while I have a shower if needed.

Vacuum cleaner to hoover carpets and dust surfaces in bedroom and sitting room.

Reply from Nicola Roden, Home Care Branch Manager at Kingsley Home Care - East Norfolk & Suffolk Coast

Thank you for taking the time to leave a review of our service.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Valerie E (Wife of Client) published on 5 May 2023 Submitted via Website
Overall Experience
I needed a few hours companion/nursing care per week to allow me a little free time. The carers are friendly and my husband, who has dementia has built up a good relationship with them. Although they come on the same day weekly, with notice I can readily change the day and times to suit appointments I may have.

Well done Kingsley!

Reply from Nicola Roden, Home Care Branch Manager at Kingsley Home Care - East Norfolk & Suffolk Coast

Thank you for taking the time to leave lovely feedback, I will pass over your compliments to all staff involved.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Rhoda N (Client / Service User) published on 13 April 2023 Submitted via Postal Card
Overall Experience

Service is excellent.

Reply from Nicola Roden, Home Care Branch Manager at Kingsley Home Care - East Norfolk & Suffolk Coast

Thank you for taking the time to leave a lovely review. Will pass on your compliments to the care staff.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Denis H (Client / Service User) published on 23 March 2023 Submitted via Postal Card
Overall Experience

We have been very happy with our time at Kingsley. We could not have asked for better care, nothing was too much trouble. The ladies we had were excellent in all they did. If we need care again, we would choose Kingsley.

Reply from Nicola Roden, Home Care Branch Manager at Kingsley Home Care - East Norfolk & Suffolk Coast
Thank you for taking the time to leave a lovely review.

I will pass your comments on to the care staff.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Averil H (Client / Service User) published on 3 March 2023 Submitted via Website
Overall Experience

Wonderful care. Feel safe and really cared for. I recommend them 10 times over. I feel relaxed with them and have built up a lovely relationship with them. They are patient, will help as much as they can. My husband and I feel that we are very blessed to have this kind of care. Thank you.

Reply from Nicola Roden, Home Care Branch Manager at Kingsley Home Care - East Norfolk & Suffolk Coast

Thank you for taking the time to leave lovely feedback, I will pass this on to the care staff.

Staff
Care / Support
Management
Treated with Dignity
Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

News (10)

News
  • Posted: Friday 10 Jan 2025We are opening our office doors on 15th January 10:30 - 14:30 to the community to provide a safe, welcoming space for those feeling isolated to connect with others! Pop...
  • Posted: Wednesday 08 Jan 2025Thank you to all that attended our Beat Loneliness Café ! We had a great turn-out, and enjoyed some delicious cakes donated by Bushells Bakery Lowestoft - thank you so...
  • Posted: Wednesday 08 Jan 2025We are opening our Kingsley Home Care offices to the public in an effort to beat loneliness this winter! ???? Pop-in to our branch on Wednesday (20th) to enjoy the...

Awards / Recognitions (1)

Meet the Team (3)

Hayley Forbes Job Title: Support Manager Joined: 2025
Hayley Forbes

Hayley joined the team in 2025 and has thrived in her role as Regional Support Manager.

Donna Moran Job Title: Care Coordinator Joined: 2020
Donna Moran

Donna has been with our branch since the beginning - and it's a vital part of both carers and clients.

Leanne Chesney Job Title: Business Administrator Joined: 2020
Leanne Chesney

Leanne's been with Kingsley for 16+ years - she knows every part of the business and excels in every part of her job. Her warm nature makes her a perfect member of the team.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Kingsley Home Care - East Norfolk & Suffolk Coast to verify any information. View our terms and conditions. Kingsley Home Care - East Norfolk & Suffolk Coast has an Enhanced Service - more info.