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- Home Care Providers in Lowestoft
- Kingsley Home Care - East Norfolk & Suffolk Coast






Kingsley Home Care East Norfolk and Suffolk Coast provides home care to older people living along the Suffolk coast, around the Broads, and across the surrounding villages. Based on London Road North in Lowestoft, the team supports clients in their own homes from Great Yarmouth and Gorleston down through Lowestoft, Kessingland, and Southwold, and inland towards Beccles and Oulton Broad.
The agency provides personal care, companionship, sit-in support, and live-in care...
Care Provided by Kingsley Home Care - East Norfolk & Suffolk Coast
Types of Home Care
- Visiting Care
- Live-in Care
- 24 Hour Care
- Overnight Care (Waking)
- Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
- 45 minutes
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
- Transportation Service
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Alcohol / Drug Misuse
- Hospital Discharge
Funding & Fees
Daily Charges per Person
- Hourly Visiting Care Fees: from £28.50
- Weekly Live-in Care Fees: from £1,295
45 minute, hour or longer calls available. As well as Live-In care
Contact Kingsley Home Care - East Norfolk & Suffolk Coast to get a personalised quote:
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
- Local Authority (Contracted Provider)
- NHS (Contracted Provider)
-
Good to Know
Group/Owner
- Kingsley Home Care Services Ltd
- Private Owned
Person in charge
- Hayley Forbes (Support Manager)
Kingsley Home Care - East Norfolk & Suffolk Coast Reviews (26)
Kingsley Home Care - East Norfolk & Suffolk Coast has a Review Score of 9.1 (9.084) out of 10, based on 9 reviews in the last 2 years.
Over all time Kingsley Home Care - East Norfolk & Suffolk Coast has 26 reviews.
All the carers have been very kind to me I have really come out of hospital as I like my own I need a little more help they have been very kind to me.
Thank you for your kind words, it is a pleasure to support you and enable you to live as independently as possible.
Overall, the carers are good, with some better than others. All very friendly and caring.
Thank you, we greatly appreciate you taking the time to leave us a review. We are pleased that our staff are friendly and caring and provide good care. We use your feedback to support our staff in providing the best care they can.
We are very pleased with the overall care my husband is given. They treat him with kindness and dignity.
Thank you so much for leaving such a kind review, we welcome your feedback, it helps us evaluate our service and enables us to provide the highest standards of care specific to your needs and wishes. We will pass your lovely comments on to our care staff. much appreciated.
The actual care staff are pleasant. The standard of work is variable and some of it is completely unsatisfactory although some of it has been wonderful. I am cancelling as I am too disappointed with being continually let down. (since starting in December so it's been a good 3 months of not good enough)
We are sorry you feel the care provided was not to your standard, we do have a duty to prioritise direct care provision over domestic services in relation to times of visits, occasionally times of visits are unavoidably changed due to emergencies that can occur. We have looked into your concerns...
I am vary happy with the my carers they do the taske and have a chat with me. Carers come and go sometimes difference ones but they all to me to be friendly and weliness to do the taske I ask them to do. It is nice to trust your carers into my flat a happy moment to look forward to and miss them when they gone xxx
Thank you for leaving such a lovely review, we always try are very best. We will certainly pass these lovely comments on to the staff.
My mum's carers are very good. They really do seem to care about the clients that they visit. If there any concerns about their visit they always contact me to let me know. I would recommend them to anyone who is looking for care.
Thank you so much for your kind words. Our staff always try to give the highest standards of care with compassion and professionalism. Your feedback is important to us. Thank you for taking the time to submit a review. Greatly appreciated.
I have found all the carers to be extremely kind and caring. They are all extremely friendly and cheer me up when I'm feeling down. I couldn't ask for anything better.
Thank you for your kind words it means so much to the team. I will pass on your thanks to all of your carers.
Kingsley has been amazing with regards my mum. We have struggled getting help for Mum but thanks to all the staff at Kingsley making a massive effort, from the office staff to the carers. Well done to you all, I cannot recommend enough.
Thank you for your kind words and for taking the time to submit a review for the team at Kingsley Homecare, much appreciated.
I found the whole treatment well done. If you need special information Kingsley Home Care goes out of their way to get the answers. Well done Kingsley Home Care, keep it up.
I would recommend Kingsley Home Care, all the carers and staff have shown extraordinary kindness and empathy to our mum each day as they provide support in the home. We are pleased with the reassuring support they have provided to us too as we live away from Lowestoft. We wholeheartedly know they are meeting and caring for our mum well so she can stay living in her own home.
Thank you for taking the time to leave a lovely review of the service. I will pass your comments on to the team.
We would recommend Kingsley Carers, the lovely ladies who have been supporting our dad show him kindness and respectfulness. We can’t fault the service offered from the caring team who visit or the management team and are very grateful for everything they do to help keep Dad in his own home.
Thank you for taking the time to leave a review of our service. Our priority is provide the best service possible. I will pass over your comments to the team.
Very pleased with the service, the girls are friendly and very helpful. We now have a permanent arrangement and as I am due to have an operation within the next couple of months, I will need their services even more.
Thank you for taking the time to leave lovely feedback. I will ensure this is passed over to the team.
I have found your service excellent.
Thank you for taking the time to leave a review of our service. I will pass this on to the team.
I'm happy with care received.
Thank you for taking the time to leave a review of the service we provide.
Happy with the service, all carers very kind and thoughtful.
Thank you for taking the time to review of our service. The comments will be passed to the care team.
Absolutely fantastic service. A whole weight has been lifted off my shoulders. Dad's care is being met. Dad is happy and likes all the carers. No complaints from us at all.
Thank you for taking the time to leave a review of the care your dad is receiving from us. I will pass over your compliments to the team.
After a recommendation for Kingsley from a friend and from our first introductory meeting we knew Kingsley was the right one for Mum.
Everyone we have met has been caring and considerate, from the office team to the ladies on the ground 'we couldn’t be happier'.
We have always found them to be punctual, respectful, patient and trustworthy.
Thank you Kingsley.
Thank you for taking the time to leave such lovely comments. I will pass this over to the carers.
All my carers are absolutely lovely and treat me with respect and dignity at all times, I would recommend them to anyone. I am quite a young person to need this kind of care, but they make me feel better about myself and my situation.
Thank you for taking the time to leave a lovely review about the support you receive. I will pass over your comments to the team.
All members of the team who visited me always arrived on time and always with a smile. They showed great empathy and kindness and helped me to regain my confidence and ability to care for myself after my operation. I even received a card and plant from the team on my birthday! A huge thank you to the whole team, I couldn't have managed without you.
Thank you for taking the time to leave such a lovely review, which I will share with the team. We are glad we were able to support you after your operation and help you regain your confidence.
I cannot find any fault with the carers, they are polite, friendly and treat me with respect. I hope Winter time they put covers on their shoes when it is wet.
Thank you for taking the time to leave a lovely review. I will pass over your comments to the team. Please rest assured all staff are provided with shoe protectors and are happy to wear these at any time and especially in the wet weather.
Regulatory Rating
Care Quality Commission (CQC) Rating
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest ReportNews (10)
- Posted: Friday 10 Jan 2025We are opening our office doors on 15th January 10:30 - 14:30 to the community to provide a safe, welcoming space for those feeling isolated to connect with others! Pop...
- Posted: Wednesday 08 Jan 2025Thank you to all that attended our Beat Loneliness Café ! We had a great turn-out, and enjoyed some delicious cakes donated by Bushells Bakery Lowestoft - thank you so...
- Posted: Wednesday 08 Jan 2025We are opening our Kingsley Home Care offices to the public in an effort to beat loneliness this winter! ???? Pop-in to our branch on Wednesday (20th) to enjoy the...
Awards / Recognitions (1)
- Recipient: Kingsley Home Care Services LtdDate: Friday 31 May 2024
Meet the Team (3)
Hayley joined the team in 2025 and has thrived in her role as Regional Support Manager.
Donna has been with our branch since the beginning - and it's a vital part of both carers and clients.
Leanne's been with Kingsley for 16+ years - she knows every part of the business and excels in every part of her job. Her warm nature makes her a perfect member of the team.
Frequently Asked Questions about Kingsley Home Care - East Norfolk & Suffolk Coast
How many Carers does Kingsley Home Care - East Norfolk & Suffolk Coast employ?
Kingsley Home Care - East Norfolk & Suffolk Coast employs 50 carers.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Kingsley Home Care - East Norfolk & Suffolk Coast to verify any information. View our terms and conditions. Kingsley Home Care - East Norfolk & Suffolk Coast has an Enhanced Service - more info.