Visiting Angels Warwickshire

Unit 6 Ardent Court, William James Way, Henley-in-Arden B95 5GF
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9.9 35 Reviews
  • Visiting Angels Warwickshire, Henley-in-Arden
Providing exceptional home care services in Warwickshire, Stratford-Upon-Avon, Redditch, Solihull and surrounding areas, Visiting Angels are the first carer-centric care provider who ensure that their caregivers are looked after and rewarded well for the essential services they provide.

When caregivers are treated well by their employers they develop loyalty reducing staff turnover and ensuring consistency of care for the clients. Clients also get to choose their caregiver and build a trusting relationship with them.
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Care Provided by Visiting Angels Warwickshire

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: from £32

Each client is unique in their needs and preferences for care and support services. We will carry out a full assessment, free of charge, and discuss in detail the outcomes to be achieved and the best fit for days and times of visits. This will be followed by an 'introduce your caregiver' meeting to ensure client is happy with the choice of caregiver.

These prices are only a guideline, please contact Visiting Angels Warwickshire to find out the exact price for your requirements.

Contact Visiting Angels Warwickshire to get a personalised quote.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Contact Visiting Angels Warwickshire to get a personalised quote.

Good to Know

Owner

  • Ardis Services Ltd
  • Privately Owned

Person in Charge

  • Surjit Virk (MD / Registered Manager)

Visiting Angels Warwickshire Reviews (35)

9.9

Visiting Angels Warwickshire has a Review Score of 9.9 (9.852) out of 10, based on 27 reviews in the last 2 years.
Over all time Visiting Angels Warwickshire has 35 reviews.

Overall Experience
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Date Published
  • 35
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  • 27
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Reviewer Connection to Visiting Angels Warwickshire
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Total of 35, showing 1-20
Review from M H (Son of Client) published on 13 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
From the beginning Visiting Angels were professional and responsive for all my requests and questions. They attended seeing my mother the next day after my initial contact implemented an action plan to support my mother within days. They were very flexible with days and timings to attend and support
my mother.
The care and support given was varied and even included supporting my mother walking with her dog to get her confidence and independence back.
Correspondence was great and all phone calls and emails actioned and replied to within 24 hours.
Thank you Visiting Angels
Reply from Surjit Virk, Managing Director at Visiting Angels Warwickshire
It has been an absolute joy getting to know your mum and supporting her on her journey back to independenceshes doing so well! Were so pleased we could step in at short notice when she needed support.…read more
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Review from G T (Brother of Client) published on 30 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am extremely satisfied with the care level given to my sister who had a stroke over 12 months ago. The caregivers are extremely professional and where possible the company tries their upmost to send the same caregiver at the same time each visit to enable my sister to gain trust and stability.
Reply from Surjit Virk, Managing Director at Visiting Angels Warwickshire
Thank you for your positive comments, we are so happy to have provided the premium quality services that your sister needed. J has improved so much over the last few months and we wish her all the…read more
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Review from J J (Client) published on 9 September 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Whilst I have found all my carers are lovely. Never the less I have found myself being rushed in a morning (1 hr to get up shower and breakfast whilst not fully awake) I think I am working around their busy itinerary rather than mine which disgruntles me. In the evening I find they all enjoy at least
1 hour of chat with me which costs me money to entertain each other.
Reply from Surjit Virk, Managing Director at Visiting Angels Warwickshire
Accepting support can be a difficult adjustment after living so independently for so long. Your strength and determination are clear, and it's completely natural to feel some frustration when…read more
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Review from John A C (Husband of Client) published on 16 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The lady who comfort sits my wife through the night has given such reassurance to my wife. She gets frightened in the night hours and knowing her carer is there really helps her. I am able to relax somewhat knowing my wife feeling safe. Thank you for your caring over the last couple of weeks.
My wife
asked me to express her thanks and gratitude.
Reply from Surj Virk, Managing Director at Visiting Angels Warwickshire
Thank you for your lovely feedback. We are also grateful that we were able to provide support at such short notice and at a difficult time for you both giving you the peace of mind you needed and your…read more
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Review from Jane T (Niece of Client) published on 29 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We needed some night time respite care for our Auntie who is in the last stages of life . We wanted the care to start on Saturday 17th May from as as possible in the evening.
I made the call to Visiting Angels on Saturday morning and asked for help
They were excellent. I was offered all the help
and support that was need . The lady who came to sit with my aunt was indeed an Angel . Thank you all so much for your help and support that we required at such short notice
Reply from Surjit Virk, Managing Director at Visiting Angels Warwickshire
I am so glad we were able to step in so quickly and help at such a difficult time. Our Angels really are the best and I am very proud of how they step in at short notice and do the absolute best they…read more
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Review from Lesley R (Daughter of Client) published on 29 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Visiting Angels stepped in at very short notice when we suddenly needed care for our parents. The manager was extremely kind & gentle with my parents at the initial meeting. She was also always available - even at weekends. We chose Angels because they offered a more caring, intimate service with
the continuity of the same carers visiting. We have used the service for 3 months & the care professionals have been amazing. They were punctual, friendly & extremely compassionate. Nothing was too much trouble. My parents are very impressed by the level of care. I am so pleased we chose Visiting Angels to help them.  If my parents had not been offered assisted living, we would be continuing to use the service. Everything about this service is professional & truly caring. Thank you for taking the worry out of the responsibility of aging parents & for taking such exceptional care of them. Your Angels definitely live up to their name!!! I have absolutely no reservations about recommending
Reply from Surjit Virk, Managing Director at Visiting Angels Warwickshire
Thank you so much, reviews like this make me so proud of what we do and achieve but most importantly the great team that we have! We wish your parents the very best for the future and it has been…read more
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Review from Andrew C (Son of Client) published on 17 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We have used Visiting Angels 24 hours live in carer service for a total 32 days. We have a special needs situation where the live in carer required speak Cantonese (a form of Chinese ) and cook Chinese food for an elder person 98 years of age.
We found the service was excellent and fulfil everything
we have asked for. The requirements was,
1. A female live in carer for 98 years old lady suffering from dementia.
2. Capable to communicate in Cantonese.
3. Capable to cook Chinese food.
The carer was patient with my mother, who is hard of hearing and is very sensitive to change due to her dementia. She manages her well the first week and and my mother did settle down and gradually settled into her routine.
We would definitely use Visiting Angels again when we next goes away.
Reply from Surjit Virk, Managing Director at Visiting Angels Warwickshire
I am very pleased that we were able to step in and provide the support required in order that you were able to take your well deserved holiday! Thank you for your lovely feedback, we would be more…read more
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Review from Rebecca P (Daughter of Client) published on 15 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I used Visiting Angels last year for a short time and was very happy with the service I received.
I needed help again this year and used a local agency. I used their service mainly for cleaning and was very unhappy with the level of service I received. I used to have to clean after they had been.
I tried Visiting Angels again and was over the moon with the level of cleaning I received and my parents love the caregiver.
Can't thank them enough
Reply from Surjit Virk, Managing Director at Visiting Angels Warwickshire
Thank you! We always aim to deliver the best services whatever they may be.
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Review from Jenny M (Daughter of Client) published on 13 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We have been very impressed with the daily care and support Visiting Angels has offered my family, supporting my mum who had Alzheimer's. The manager is kind, efficient and always at the end of the phone (even at the weekend). The care mum received was reliable and friendly and extra duties carried
when asked. It is such a difficult decision to arrange care in your own home but Visiting Angels made it straightforward and took a lot of stress away from my dad. We would not hesitate to recommend Visiting Angels to others. Our deepest gratitude to the whole team.
Reply from Surjit Virk, Managing Director at Visiting Angels Warwickshire
Makes us very happy to know that we were able to provide the much needed support at a difficult time for the family and strong relationships were built with the main caregiver. Thank you for your…read more
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Review from Paul H (Husband of Client) published on 18 February 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Thank you for your services and the kindness of your angels. My wife has benefitted from the visits and feels secure and more at home. No hesitation in recommending Visiting Angels. Always on time and stay for the duration which is not something that we've had with other care services.
Reply from Surj Virk, Managing Director at Visiting Angels Warwickshire
It has been lovely getting to know you both and I'm very pleased that you have seen the difference in how our services operate, our aim is always to deliver exceptional services delivered by…read more
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Review from Donna F (Son of Client) published on 6 February 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Caregivers are amazing and compassionate. Always gentle and patient with my father-in-law who has dementia. A special thank you to two ladies in particular, you have been such wonderful with both my father and mother in law.
Carers have always been polite and respectful of our home and gone above
and beyond to make this difficult time manageable.
Any changes to visits have been dealt with quickly and efficiently.
As a family of nurses, we could not have asked for a better service.
Thank you to you all.
Kind regards.
Reply from Surjit Virk, Managing Director at Visiting Angels Warwickshire
Thank you so much for your positive feedback, this will be passed on to the relevant caregivers and I know they will really appreciate your kind words as they always go above and beyond to ensure the…read more
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Review from Marie H (Niece of Client) published on 30 July 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Have to say the ladies who visit Aunty are amazing! Three staff members, in particular, nothing is too much trouble, kind and very very caring. Aunt loves to see the ladies and it gives the family peace of mind. If laundry needs doing it's no problem. Thank you all for your help with Aunt.
Reply from Surjit Virk, Managing Director at Visiting Angels Warwickshire
Your aunty is a lovely lady and our Angels adore her, it is a pleasure providing services to her and the Angels will always go above and beyond to ensure our clients are supported with care and…read more
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Review from Giancarlo B (Son of Client) published on 18 July 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
A great start to what we hope to be a fruitful ongoing relationship with the Angels of Warwickshire. From the first introductory phone call to setting up a twice-weekly visit for my father, who has moderate Alzheimers, the manager and the rest of the team have been outstanding.
I would recommend them
highly to anyone needing help and support at home for their loved ones.
Reply from Surjit Virk, Managing Director at Visiting Angels Warwickshire
Thank you for your lovely words! We are very proud of what we do and it's great to know your Dad is now getting the support he needs and you have some peace of mind.
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Review from Russell C (Son of Client) published on 12 July 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
We needed a care provider urgently when my Father was going to be on his own for an extended period of time due to my stepmother being detained in hospital. Visiting Angels came to our aid with a very comforting and easy manner. The manager took us through the process without too many hurdles and allocated
a regular Carer to visit my Father every morning and carry out whatever tasks he needed help with.
Reply from Surjit Virk, Managing Director at Visiting Angels Warwickshire
Thank you for you great feedback. Quality and consistency is very important for all clients as well as our caregivers and we always try to keep the process of a new client joining us as simple as we…read more
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Review from Richard B (Brother of Client) published on 31 May 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Visiting Angels provided a companionship service for my sister who has Alzheimer's. Having struggled to find such a service in my area, Southam, it was a joy not just to find one willing to travel all the way to us, but to discover a friendly, caring, listening team, who delivered exactly what we needed.
My sister really enjoyed the company of her carer and enjoyed her trips out. So, great team, great ethics, good value.
Reply from Surjit Virk, Managing Director at Visiting Angels Warwickshire
Thank you, I'm glad we were able to make a positive difference and get to know your sister. We aim to support where we can including remote areas and villages as we know the more remote the location,…read more
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Review from C H (Daughter of Client) published on 23 May 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I can totally recommend Visiting Angels. They recently looked after my elderly mother after a bad fall and were brilliant. The carers were kind, patient and adaptable and the office organised excellent round the clock care at very short notice.
Reply from Surjit Virk, Managing Director at Visiting Angels Warwickshire
Thank you, I'm glad we were able to step in at short notice and enable your mum to return home from the hospital as well as provide you, the family, with peace of mind that your mum was well cared…read more
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Review from Jon H (Son of Client) published on 13 May 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Just wanted to express my sincere thanks to Visiting Angels in Warwickshire for the empathic, comprehensive and flexible support provided to my mum since she lost her husband in September of 2023. With myself and my two sisters all living in different parts of the country and all a long drive from Mum's,
the care, support, company and companionship of those providing additional support has been fantastic. It is clear that all at Vistiting Angels have a passion for the work they do, not just a job. My mum has been delighted with the support she has received and we could not recommend them enough. It's very difficult to make a choice in home care for a recently bereaved parent, I'm so glad we were fortunate enough to select our Angels.
A special thanks to the team and an extra special shout to one carer, in particular, who Mum considers a close friend after all the time they have spent together
Reply from Surjit Virk, Managing Director at Visiting Angels Warwickshire
It has been an absolute pleasure supporting your mum, we are all very fond of her and want only the best for her. It's great to know that our passion shows - we want each and every one of our clients…read more
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Review from D E (Son of Client) published on 13 May 2024 Submitted via Website • Report
Overall Experience 4.0 out of 5
Visiting Angels were very supportive and guided us through the process to put a suitable care package in place for our father. They completed a thorough assessment of his needs and were flexible in putting the final care package together. We always found the care assistants and the admin office friendly
and approachable.
Reply from Surjit Virk, Managing Director at Visiting Angels Warwickshire
It was a pleasure providing services for and getting to know your father - a true gent! Thank you for your positive feedback, it's great to know the positive difference our Angels are making to our…read more
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Review from E H (Daughter of Client) published on 12 April 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I was so grateful for the care Visiting Angels provided for my dear Mum. Although she was reluctant at first to accept that she needed extra help the care and professionalism shown to her soon made her realise what a helpful service was being provided. The care was exemplary and as a family, we would
have no hesitation in recommending this company. From our first meeting with the manager, everything was organised in a timely way. She gave us confidence that the carers would do everything to provide the care specific to my Mother's needs. Two members of staff who provided most of my Mother's care were so kind and caring especially when she wasn’t well. Nothing was too much trouble and all tasks were carried out with great dignity. Thank you for all you did.
Reply from Surjit Virk, Managing Director at Visiting Angels Warwickshire
Thank you for your kind words. It's not uncommon for people to be reluctant about receiving care and support services, we experience this often, but it really doesn't take long for them to realise the…read more
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Review from I M (Son of Client) published on 22 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
What an excellent experience! The Visiting Angels went way beyond my expectations and were a huge help with my elderly Mother whilst Father was in hospital.
Their care and knowing Mother was looked after was a massive relief especially as I live overseas.
I thoroughly recommend the 'Visiting Angels!'.
Reply from Surjit Virk, Managing Director at Visiting Angels Warwickshire
Thank you for your kind words, we have greatly enjoyed providing services to your Mother and glad that we were able to provide you with the peace of mind needed! We look forward to providing further…read more
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Current Review Score: 9.9 (9.852)

Overview of Review Score

The Review Score of 9.9 (9.852) out of 10 for Visiting Angels Warwickshire is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 27 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 27 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.852 for Visiting Angels Warwickshire is calculated as follows: ( (142 Excellents x 5) + (16 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 162 Ratings = 4.852
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Visiting Angels Warwickshire is based on 27 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 5 Dec 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (4)

Meet the Team (1)

Surj

Surj Virk

Job Title: MD/Registered Manager Joined: 2022

I have seen the high turnover of care staff and the impact this has on the people receiving care, constantly being cared for by different people, not knowing who is going to turn up and how much they will know about the support that needs to be provided and unable to build any meaningful relationship with the caregivers. I want to provide a consistent, caring and safe service to the individuals we are supporting and this is why I joined Visiting Angels, to be carer centric! I want to empower my caregivers to value themselves and the work they do and to be recognised for the difference they make to people's lives by dealing with issues like poor pay, lack of training and support and feeling undervalued recognising the worth of our Angels."

Frequently Asked Questions about Visiting Angels Warwickshire

What Type of Services does Visiting Angels Warwickshire offer?

Visiting Angels Warwickshire offers Home Care.

How many Carers does Visiting Angels Warwickshire employ?

Visiting Angels Warwickshire employs 30 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Visiting Angels Warwickshire to verify any information. View our terms and conditions. Visiting Angels Warwickshire has an Enhanced Service - more info.