A1 plus company. It was more than a service to wash, reposition etc.T H(Wife of Client/Service User)
Words cannot express how grateful I am for the kind, empathetic and friendly careS H(Wife of Client/Service User)
The carers are very good and professionalKeith W(Client / Service User)
A1 plus company. It was more than a service to wash, reposition etc.T H(Wife of Client/Service User)
Words cannot express how grateful I am for the kind, empathetic and friendly careS H(Wife of Client/Service User)
The carers are very good and professionalKeith W(Client / Service User)
Confident Home Care believes in better care and enables individuals to stay in their familiar environment, surrounded by loved ones. This is a committed team delivering person-centred care to support people who need extra help so they can live independently at home.
Providing care services across Worksop, Mansfield, and Retford, Confident Home Care supports individuals and families with reliable, respectful, and personalised care within the comfort of their own homes....
Confident Home Care believes in better care and enables individuals to stay in their familiar environment, surrounded by loved ones. This is a committed team delivering person-centred care to support people who need extra help so they can live independently at home.
Providing care services across Worksop, Mansfield, and Retford, Confident Home Care supports individuals and families with reliable, respectful, and personalised care within the comfort of their own homes. Whatever the need, Confident Home Care's dedicated team are happy to discuss all your requirements.
Confident Home Care services are available from 30-minute visits to 24 hours a day, 7 days a week, 365 days a year, ranging from a 30-minute visit, day sits, night sits, to 24-hour live-in care. Care can be provided to cover short-term illness, or respite care when the usual carer is having their break.
The care offered includes washing, bathing, toileting, dressing, administering medication, and help with getting up in the morning and back into bed at night. Confident Home Care also offers a companionship service for customers, as well as help with light household chores.
All Confident Home Care employees are compassionate, caring, and enjoy making a real difference to people's quality of life. They undergo extensive training in all aspects of care provision and have had an enhanced DBS check.
It is the attention to detail that makes Confident Home Care different, and this, in turn, enables their customers to live safely in the comfort of their home. Confident Home Care is passionate about keeping their customers safe, secure and happy in their own homes.
Clients feel safe with the team and feel independent and respected throughout. This commitment helped this team win the Top 20 Care Award from homecare.co.uk in 2025 and 2026.
Care Provided by Confident Home Care
Types of Home Care
Visiting Care
Live-in Care
24 Hour Care
Overnight Care (Waking)
Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
30 minutes
Contract Durations
Ongoing / Long Term
Respite / Short Term
Age Ranges
Older Person Care (65+)
Younger Adult Care (18-65)
Personal Care Services
Washing & Dressing
Toileting Assistance
Medication Assistance (Oral)
Companionship
Continence Care
Feeding & Drinking Assistance
Household Services
Food Preparation & Serving
Laundry Service
Shopping Service / Errands
Other Care Provided
Dementia
Parkinson's Disease
Stroke
Cancer Care
Palliative / End of Life Care
Mental Health Condition
Physical Disability
Visual / Hearing Impairment
Hospital Discharge
Funding & Fees
Daily Charges per Person
Type of care
Permanent
Hourly Visiting Care
£26.50 - £29
Weekly Live-in Care
£1,400 - £2,000
This will be discussed at the assessment
The price(s) shown are provided by the agency. Contact Confident Home Care for full pricing details and T&Cs.
Contact Confident Home Care to get a personalised quote:
Confident Home Care has a Review Score of 10 (9.956) out of 10, based on 24 reviews in the last 2 years. Over all time Confident Home Care has 29 reviews.
Review from Diane F (Daughter of Client) published on 12 August 2026 Submitted via Website•
Overall Experience
My dad came out of hospital recently and needed two carers four times a day as well as night sitters to provide personal care and feeding. The carers were lovely, friendly and took excellent care of my dad. They created a bond with my dad and we're so respectful, diligent and thorough in their...
My dad came out of hospital recently and needed two carers four times a day as well as night sitters to provide personal care and feeding. The carers were lovely, friendly and took excellent care of my dad. They created a bond with my dad and we're so respectful, diligent and thorough in their work. Thank you very much for all your help at a very difficult time
↩Reply from Jimitha Jacob, Registered manager at Confident Home Care
Thank you so much for your kind words and lovely feedback. It was a privilege to support your dad, and we're delighted to hear that our carers provided the care and compassion your family needed during such a difficult time. We truly appreciate your trust and support.
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Review from S M (Daughter of Client) published on 13 July 2026 Submitted via Website•
Overall Experience
My mum was supported 3 times daily by the ladies from CHC . They were all attentive to my mums needs , showed her kindness & respect. Mum looked forward to their visits each day, not only did they help her wash , dress ,prepare meals etc they chatted to her &became her friend. She would watch them...
My mum was supported 3 times daily by the ladies from CHC . They were all attentive to my mums needs , showed her kindness & respect. Mum looked forward to their visits each day, not only did they help her wash , dress ,prepare meals etc they chatted to her &became her friend. She would watch them arrive on her ring door bell & later show me who had been that day . They took interest in her past life & her family . If there was any concerns about mums well being or medication issues they would immediately inform the office & get onto me . I was recommend Confident by a friend who was using them to support her mum & would also pass on that recommendation to others .
When they first visit to discuss care needed , I was very impressed with how they accomadated the times required & how they worked with me to agree the plan. If i had to identify any area for improvement that would be when new staff visit they should shadow & exisiting carer who knows the 'ropes'. Lovely ladies she would say
↩Reply from Jimitha Jacob, Registered manager at Confident Home Care
Thank you so much for your lovely review and for trusting us to care for your mum. We're delighted to hear she looked forward to our visits and that our team made such a positive difference to her daily life. We also appreciate your feedback about new staff shadowing experienced carers, and we'll certainly take this on board. Thank you again for your kind recommendation.
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Review from J F (Son of Client) published on 12 May 2026 Submitted via Website•
Overall Experience
I would like to that thank Confident Home Care and all of the staff and carers, they have been wonderful. The communication has been excellent, it's very easy to talk to someone in the office. All of the carers have been very helpful, compassionate and professional. They are always well...
I would like to that thank Confident Home Care and all of the staff and carers, they have been wonderful. The communication has been excellent, it's very easy to talk to someone in the office. All of the carers have been very helpful, compassionate and professional. They are always well presented and very keen to do all that they can. They are relaible and turn up when the are scheduled to do so. The office were always very helpful, for example they were able to change the scheduled times that the carers made house visits to best suit my father's needs. We are very grateful for all of the help and care that we have received from Confident Home Care during a challenging time with my father's health. Thank you very much.
↩Reply from Jimitha Jacob, Registered manager at Confident Home Care
Thank you so much for your kind words. We are truly grateful for your feedback and are pleased to hear that our carers and office team were able to support you and your father during such a challenging time. Your appreciation means a great deal to us, and we will be sure to share your lovely comments with the whole team. Wishing you and your family all the very best.
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Review from R C (Son of Client) published on 9 April 2026 Submitted via Website•
Overall Experience
Excellent service from both admin and carers! The carers are very professional and well trained, they leave nothing undone and communicate with my mum all the time, very attentive, caring, kind and supportive. Both my wife and I worked in the industry for many years and your company is at the top...
Excellent service from both admin and carers! The carers are very professional and well trained, they leave nothing undone and communicate with my mum all the time, very attentive, caring, kind and supportive. Both my wife and I worked in the industry for many years and your company is at the top of the list in our opinion. We can't praise the carers enough, it's such peace of mind to know my mum is in the best hands for her final chapter, thank you all for your hard work and care.
↩Reply from Jimitha Jacob, Registered manager at Confident Home Care
Thank you so much for your kind words! We're delighted to hear that you're happy with both our admin team and carers. Providing attentive, professional, and compassionate care is always our top priority, and your feedback truly means a lot to us. We'll be sure to pass on your lovely comments to the team!
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Review from George M (Daughter of Client) published on 25 February 2026 Submitted via Website•
Overall Experience
We only had Carers visit my Dad for a week but in that short time we felt very well looked after. My Mum got on really well with them all and although they had a laugh and a joke with us some of the time, they always remained professional.
Would highly recommend
We only had Carers visit my Dad for a week but in that short time we felt very well looked after. My Mum got on really well with them all and although they had a laugh and a joke with us some of the time, they always remained professional.
Would highly recommend
↩Reply from Jimitha Jacob, Registered manager at Confident Home Care
Thank you so much for your kind words. We're really pleased to hear that you and your family felt well supported,
Your review means a lot, and we truly appreciate you taking the time to share your experience.
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Review from T H (Wife of Client) published on 8 December 2025 Submitted via Website•
Overall Experience
This is an A1 plus company. It was more than a service to wash, reposition etc. They actually thought about the family and service user.
Carers were unbelievably kind to my husband and myself. Listened to our wishes and supported us both holistically. They became friends, but they always...
This is an A1 plus company. It was more than a service to wash, reposition etc. They actually thought about the family and service user. Carers were unbelievably kind to my husband and myself. Listened to our wishes and supported us both holistically. They became friends, but they always respected my home life. When I had respite care, I knew my husband was in safe hands. I was able to have time to myself and relax.
Thank you again. You're a wonderful team.
↩Reply from Jimitha Jacob, Registered manager at Confident Home Care
Thank you for your kind words and for sharing your experience. We are deeply sorry for your loss and honoured to have supported you and your husband during such a difficult time. It means so much to know our team brought comfort when it mattered most. We are here for you whenever you need us.
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Review from S H (Wife of Client) published on 3 November 2025 Submitted via Website•
Overall Experience
Words cannot express how grateful I am for the kind, empathetic and friendly care that my husband received. The carers became like family to us and we looked forward to them coming round, so much so that their absence is felt since my husbands passing. What was a very upsetting time was made more...
Words cannot express how grateful I am for the kind, empathetic and friendly care that my husband received. The carers became like family to us and we looked forward to them coming round, so much so that their absence is felt since my husbands passing. What was a very upsetting time was made more manageable because we knew my husband was so well taken care of by the Confident Home Care team.
↩Reply from Jimitha Jacob, Registered manager at Confident Home Care
Thank you so much for sharing such heartfelt words. It truly means the world to our team to know that we were able to bring comfort and support to you and your husband during such a difficult time. Knowing that we became like family to you is incredibly touching. Please accept our deepest...
Thank you so much for sharing such heartfelt words. It truly means the world to our team to know that we were able to bring comfort and support to you and your husband during such a difficult time. Knowing that we became like family to you is incredibly touching. Please accept our deepest condolences once again for your loss, and our sincere thanks for allowing us to be part of your husband's care journey. We'll always remember him with fondness.
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Review from Suzanne L (Daughter of Client) published on 24 October 2025 Submitted via Website•
Overall Experience
I cannot praise this wonderful company enough. The ladies that visit my mum are so lovely, mum has really taken to them all. They are professional, kind and so friendly. Mum enjoys their visits so much that she's forever counting how many hours she has before they call again.
They always look...
I cannot praise this wonderful company enough. The ladies that visit my mum are so lovely, mum has really taken to them all. They are professional, kind and so friendly. Mum enjoys their visits so much that she's forever counting how many hours she has before they call again. They always look clean and smart. They are always punctual. They Always come with a smile .
They are an absolute pleasure to have calling on mum. We are so pleased with the wonderful service they provide
↩Reply from Jimitha Jacob, Registered manager at Confident Home Care
We really appreciate you taking time to share such kind words .It's wonderful to know that your mum has felt comfortable and well cared of. Providing compassionate, personalised care is always our priority, and feedback like yours inspires our team every day .
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Review from M W (Friend of Client) published on 26 September 2025 Submitted via Postal Card•
Overall Experience
When the time came when we needed help with care for our dear friend I am so pleased that we chose Confident Home Care. Sadly he passed away in June this year, but over the last year of his life the support he received from them was wonderful. He was treated with respect and dignity, and he looked...
When the time came when we needed help with care for our dear friend I am so pleased that we chose Confident Home Care. Sadly he passed away in June this year, but over the last year of his life the support he received from them was wonderful. He was treated with respect and dignity, and he looked forward to seeing his carers each day. The staff and management were very supportive to my husband and myself. Nothing was too much trouble for them, and they always kept us well informed. I would highly recommend the company to anyone.
↩Reply from Jimitha Jacob, Registered manager at Confident Home Care
Thank you so much for sharing your heartfelt testimonial about us. We're deeply sorry for your loss, and it's wonderful to hear that our team provided such exceptional support and care for your dear friend. We're grateful for your kind words and recommendation
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Review from Irena G (Daughter of Client) published on 23 September 2025 Submitted via Website•
Overall Experience
I cannot put in words how grateful I am for all the support the carers have provided to my mother in law. They always turn up with a smile on their face. They are very kind and caring. The are always on top of medication that should be given and flag any items running low.
The main support we...
I cannot put in words how grateful I am for all the support the carers have provided to my mother in law. They always turn up with a smile on their face. They are very kind and caring. The are always on top of medication that should be given and flag any items running low.
The main support we have been using is personal hygiene, medication and other personal care.
↩Reply from Jimitha Jacob, Registered manager at Confident Home Care
Thank you for your time and kind words! We're glad our team's care and support met your expectations. Your feedback is appreciated.
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Review from Paul R (Client / Service User) published on 22 September 2025 Submitted via Postal Card•
Overall Experience
It was good & very helpful. I like the informal way it was done & not leaving anybody out of conversation.
It was good & very helpful. I like the informal way it was done & not leaving anybody out of conversation.
↩Reply from Jimitha Jacob, Registered manager at Confident Home Care
Thank you so much for the valuable Review. It delighted to know that you are enjoying the way we support you. Thank you
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Review from Mark B (Nephew of Client) published on 26 August 2025 Submitted via Website•
Overall Experience
Overall experience with the care company was very good! 4 visits per day and always on time and made sure my Aunt was comfortable. The people on the end of the phone we're always very nice and kept InTouch on a regular basis.
Even after my Aunt was taken into hospital,they kept InTouch to see how...
Overall experience with the care company was very good! 4 visits per day and always on time and made sure my Aunt was comfortable. The people on the end of the phone we're always very nice and kept InTouch on a regular basis. Even after my Aunt was taken into hospital,they kept InTouch to see how she was. Probably, the only thing I would mark them down with is there cooking skills.
All round though a very good company.
↩Reply from Jimitha Jacob, Registered manager at Confident Home Care
Thanks for the feedback ! Glad you had a good experience with us. We'll make sure to work on improving cooking skills to enhance care even more. Thanks for helping us improve!
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Review from Robert B (Client / Service User) published on 30 May 2025 Submitted via Website•
Overall Experience
All the staff are very respectful and conscientious. I have to say they are very helpful to me.. The managerial staff are kind and very quick to respond to any questions, and always willing to help in any way they can.
Thank you
All the staff are very respectful and conscientious. I have to say they are very helpful to me.. The managerial staff are kind and very quick to respond to any questions, and always willing to help in any way they can.
Thank you
↩Reply from Jimitha Jacob, Registered manager at Confident Home Care
Thank you so much for the lovely review. We love to help you Thank you again.
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Review from K W (Daughter of Client) published on 28 May 2025 Submitted via Postal Card•
Overall Experience
Excellent service from the carers and the manager of the carers, for example: Care and kindness, treating Mum with respect. Attention to detail - assess what needs doing and adjusts care accordingly Proactive in caring for mum.
The manager is always quick to respond, keeps us updated and...
Excellent service from the carers and the manager of the carers, for example: Care and kindness, treating Mum with respect. Attention to detail - assess what needs doing and adjusts care accordingly Proactive in caring for mum. The manager is always quick to respond, keeps us updated and really helpful. Carers are always friendly and cheerful and bring a smile to Mum's face.
Thank you for looking after Mum so well.
↩Reply from Jimitha Jacob, Registered manager at Confident Home Care
Thank you so much for the lovely words. It is our pleasure looking after mum Thank you again
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Review from D T (Son of Client) published on 22 May 2025 Submitted via Website•
Overall Experience
After my dad was released from the hospital, he received his last days care from Confident Home Care.We were really pleased with the care,respect and dignity that the visiting staff has given us.The management is always approachable for any concerns we may have.They went out of their way to...
After my dad was released from the hospital, he received his last days care from Confident Home Care.We were really pleased with the care,respect and dignity that the visiting staff has given us.The management is always approachable for any concerns we may have.They went out of their way to get my dad all the stuff he needed.Thank you for everything you did.
↩Reply from Jimitha Jacob, Registered manager at Confident Home Care
Thank you so much for the valuable review. I will pass your comments to our care team .
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Review from B C (Daughter of Client) published on 9 May 2025 Submitted via Website•
Overall Experience
Fantastic care throughout my dad's care at home on end-of-life. All the carers were very respectful to my dad, we appreciate all your kindness from all of you . It was a very hard and difficult time
Once again thank you
Fantastic care throughout my dad's care at home on end-of-life. All the carers were very respectful to my dad, we appreciate all your kindness from all of you . It was a very hard and difficult time
Once again thank you
↩Reply from Jimitha Jacob, Registered manager at Confident Home Care
Thank you for your Kind review, it was our pleasure to provide care for your dad. We will pass your review to the carers attended to dad. Thank you
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Review from Helen T (Daughter of Client) published on 25 April 2025 Submitted via Website•
Overall Experience
My mum was sent home on an end of life care package and was allocated carers from Confident Care. The service from this care company was first class from the minute she arrived home. From the efficiency of the management to the care provided for mum by the carers, I couldn't fault them. My mum was...
My mum was sent home on an end of life care package and was allocated carers from Confident Care. The service from this care company was first class from the minute she arrived home. From the efficiency of the management to the care provided for mum by the carers, I couldn't fault them. My mum was so impressed with the level of personal care, she felt well and truly clean which was very important to her and she built a good relationship with every carer. They went above and beyond to sort any medication issues, they phoned me on a regular basis with any updates. Sadly my mum only needed them for a week as she eventually needed 24 hour care and had to go in a home. She has now passed away but I know she would have no hesitation in recommending Confident Care.
↩Reply from Jimitha Jacob, Registered manager at Confident Home Care
Thank you for these kind words which I will share with the Team, I know they will be so touched to read them. We all loved your Mum, and it was our honour to support you both at the very difficult time. Thank you
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Review from K C (Daughter of Client) published on 14 April 2025 Submitted via Postal Card•
Overall Experience
Currently my 88 year old father is having Confident Home Care carers coming in 4 times a day to meet his needs. Every single member of this team, including managers are so caring and supportive. Nothing is too much trouble, I feel I can contact the manager, if i need to, at any time. One member of...
Currently my 88 year old father is having Confident Home Care carers coming in 4 times a day to meet his needs. Every single member of this team, including managers are so caring and supportive. Nothing is too much trouble, I feel I can contact the manager, if i need to, at any time. One member of the team came to help me with my dad within 15 minutes, on his day off!! The communication is outstanding. I would 100% recommend if anyone is struggling to cope with caring for their elderly parents. 5 Stars.
↩Reply from Jimitha Jacob, Registered manager at Confident Home Care
Thank you for taking the time to leave a review and for entrusting us with your father's care. We remain committed to providing him with compassionate and personalized support, making sure his comfort and well-being are always our top priority.
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Review from D M (Daughter-in-law of Client) published on 10 April 2025 Submitted via Website•
Overall Experience
We currently have carers who come twice a day to care for my mother in law. I have to say from day one they have been amazing. Gracie is treated with upmost care and respect. The manager and the rest of the team have been so helpful and ensure we are updated with information. They liaise with the...
We currently have carers who come twice a day to care for my mother in law. I have to say from day one they have been amazing. Gracie is treated with upmost care and respect. The manager and the rest of the team have been so helpful and ensure we are updated with information. They liaise with the medical care team when necessary. Thank you so much from the bottom of our hearts.
↩Reply from Jimitha Jacob, Registered manager at Confident Home Care
Thank you so much for taking the time to leave a review! We're pleased to hear that our service has met your expectations. Your kind words mean a lot to us and we're grateful for the opportunity to serve your loved one.
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Review from R C (Granddaughter of Client) published on 7 April 2025 Submitted via Website•
Overall Experience
Been having carers for my grandad the past few months and as a family we are honestly blown away by their incredible support, kindness & care. We really can't thank them enough for their outstanding service. They continue to provide a fantastic service not only for my grandad but also his wife too....
Been having carers for my grandad the past few months and as a family we are honestly blown away by their incredible support, kindness & care. We really can't thank them enough for their outstanding service. They continue to provide a fantastic service not only for my grandad but also his wife too. The staff go above and beyond, nothing is ever too much trouble & we are so grateful for the help. If anyone reading this is in need of care for their loved ones please look no further as you've found the perfect team/company for the job.
↩Reply from Jimitha Jacob, Registered manager at Confident Home Care
We are delighted to hear that you are pleased with our Care Professionals. We take great pride in employing dedicated and compassionate individuals who are committed to providing the best care possible. Your feedback means a lot to us and reinforces our commitment to excellence. Thank you so much for your valuable time to complete review
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Regulatory Rating
Care Quality Commission (CQC) Rating
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report
There are no accreditations posted yet for Confident Home Care.
Meet the Team (3)
Jimitha JacobJob Title Registered ManagerJoined 2023
I am a dedicated and compassionate Registered Nurse and Home Care Manager with 14 years of professional experience in the UK health and social care...
I am a dedicated and compassionate Registered Nurse and Home Care Manager with 14 years of professional experience in the UK health and social care sector. With a strong clinical background and a Level 5 Diploma in Management and Leadership, I combine hands-on nursing expertise with proven leadership abilities. I am passionate about delivering high-quality, person-centred care and supporting individuals to live safely, comfortably, and independently in their own homes.
Throughout my career, I have successfully led multidisciplinary teams, ensured compliance with CQC standards, and built positive working relationships with clients, families, and external professionals. I am driven, organised, and committed to continuous improvement—always striving to create a supportive, safe, and empowering environment for both clients and staff.
Recognised for my organisation, compassion, and proactive approach, I strive to build strong, trusting relationships with clients, families, and external professionals. I am committed to promoting a safe, supportive, and person-centred care environment and to upholding the highest standards of quality in every aspect of service delivery.
Donna ChapmanJob Title Deputy ManagerJoined 2023
I am an experienced and reliable Deputy Manager with 10 years of dedicated service in care home settings, supporting adults with a wide range of...
I am an experienced and reliable Deputy Manager with 10 years of dedicated service in care home settings, supporting adults with a wide range of complex needs. With a strong background in adult social care and a Level 4 Diploma in Adult Care, I offer a well-rounded combination of hands-on care experience, effective team leadership, and a consistent commitment to delivering high-quality, person-centred support.
Throughout my career, I have developed strong expertise in managing day-to-day operations, supervising and mentoring staff, coordinating detailed and personalised care plans, and ensuring full compliance with regulatory and safeguarding standards. I take pride in creating a positive, safe, and supportive environment where individuals feel valued and respected, and where staff are encouraged and empowered to deliver exceptional care.
I am driven by continuous improvement and dedicated to fostering a culture grounded in respect, dignity, compassion, and professional excellence within home care services.
Lisa MclarenJob Title Care CoordinatorJoined 2025
I am a dedicated and highly experienced care professional with 30 years of service as a Senior Care Assistant and Support Worker. With an NVQ Level 2...
I am a dedicated and highly experienced care professional with 30 years of service as a Senior Care Assistant and Support Worker. With an NVQ Level 2 in Health and Social Care and extensive hands-on experience, I bring strong practical knowledge, excellent communication skills, and a deep commitment to delivering safe, high-quality, person-centred care.
Throughout my career, I have supported individuals with a wide range of complex needs, including those requiring complex care and those living with mental health conditions. I ensure dignity, independence, and well-being are maintained at all times. I am skilled in developing personalised care plans, supporting daily living tasks, monitoring outcomes, and responding effectively to changing health and social care needs. My long-standing frontline experience has equipped me with a thorough understanding of best practice and the standards expected within the care sector.
I am recognised for my organisational strengths, ability to coordinate care, and confidence in managing responsibilities that require communication, planning, and teamwork. I work collaboratively with clients, families, and professionals and take pride in maintaining a positive, supportive, and professional care environment. My experience and skill set demonstrate my capability to undertake responsibilities aligned with more advanced coordination and oversight within care services.
Frequently Asked Questions about Confident Home Care
How many Carers does Confident Home Care employ?
Confident Home Care employs 39 carers.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Confident Home Care to verify any information. View our terms and conditions. Confident Home Care has an Enhanced Service -what an Enhanced Service includes.
