A1 plus company. It was more than a service to wash, reposition etc.T H(Wife of Client/Service User)
Words cannot express how grateful I am for the kind, empathetic and friendly careS H(Wife of Client/Service User)
The carers are very good and professionalKeith W(Client / Service User)
A1 plus company. It was more than a service to wash, reposition etc.T H(Wife of Client/Service User)
Words cannot express how grateful I am for the kind, empathetic and friendly careS H(Wife of Client/Service User)
The carers are very good and professionalKeith W(Client / Service User)
Confident Home Care believes in better care and enables individuals to stay in their familiar environment, surrounded by loved ones. This is a committed team delivering person-centred care to support people who need extra help so they can live independently at home.
Providing care services across Worksop, Mansfield, and Retford, Confident Home Care supports individuals and families with reliable, respectful, and personalised care within the comfort of their own homes....
Confident Home Care believes in better care and enables individuals to stay in their familiar environment, surrounded by loved ones. This is a committed team delivering person-centred care to support people who need extra help so they can live independently at home.
Providing care services across Worksop, Mansfield, and Retford, Confident Home Care supports individuals and families with reliable, respectful, and personalised care within the comfort of their own homes. Whatever the need, Confident Home Care's dedicated team are happy to discuss all your requirements.
Confident Home Care services are available from 30-minute visits to 24 hours a day, 7 days a week, 365 days a year, ranging from a 30-minute visit, day sits, night sits, to 24-hour live-in care. Care can be provided to cover short-term illness, or respite care when the usual carer is having their break.
The care offered includes washing, bathing, toileting, dressing, administering medication, and help with getting up in the morning and back into bed at night. Confident Home Care also offers a companionship service for customers, as well as help with light household chores.
All Confident Home Care employees are compassionate, caring, and enjoy making a real difference to people's quality of life. They undergo extensive training in all aspects of care provision and have had an enhanced DBS check.
It is the attention to detail that makes Confident Home Care different, and this, in turn, enables their customers to live safely in the comfort of their home. Confident Home Care is passionate about keeping their customers safe, secure and happy in their own homes.
Clients feel safe with the team and feel independent and respected throughout. This commitment helped this team win the Top 20 Care Award from homecare.co.uk in 2025 and 2026.
Care Provided by Confident Home Care
Types of Home Care
Visiting Care
Live-in Care
24 Hour Care
Overnight Care (Waking)
Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
30 minutes
Contract Durations
Ongoing / Long Term
Respite / Short Term
Age Ranges
Older Person Care (65+)
Younger Adult Care (18-65)
Personal Care Services
Washing & Dressing
Toileting Assistance
Medication Assistance (Oral)
Companionship
Continence Care
Feeding & Drinking Assistance
Household Services
Food Preparation & Serving
Laundry Service
Shopping Service / Errands
Other Care Provided
Dementia
Parkinson's Disease
Stroke
Cancer Care
Palliative / End of Life Care
Mental Health Condition
Physical Disability
Visual / Hearing Impairment
Hospital Discharge
Funding & Fees
Daily Charges per Person
Type of care
Permanent
Hourly Visiting Care
£26.50 - £29
Weekly Live-in Care
£1,400 - £2,000
This will be discussed at the assessment
The price(s) shown are provided by the agency. Contact Confident Home Care for full pricing details and T&Cs.
Contact Confident Home Care to get a personalised quote:
Confident Home Care has a Review Score of 10 (9.956) out of 10, based on 24 reviews in the last 2 years. Over all time Confident Home Care has 29 reviews.
Review from J H (Sister of Client) published on 17 March 2025 Submitted via Postal Card•
Overall Experience
I have been using Confident Home Care to visit my sister for over a year. I find they are always on time and are very friendly. My sister who is mentally handicapped and is very wary of strangers looks forward to the carers coming twice a day and is very trusting of them as am I. We have a good...
I have been using Confident Home Care to visit my sister for over a year. I find they are always on time and are very friendly. My sister who is mentally handicapped and is very wary of strangers looks forward to the carers coming twice a day and is very trusting of them as am I. We have a good communication on behalf of both parties if either of us have any queries. I look forward to them caring for my sister for the future. Many thanks to all.
↩Reply from Jimitha Jacob, Registered manager at Confident Home Care
Hi,We are delighted to hear that you are pleased with our Care Professionals. We take great pride in employing dedicated and compassionate individuals who are committed to providing the best care possible. Your feedback means a lot to us and reinforces our commitment to excellence. Thank you so much for taking your time to complete the review
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Review from Keith W (Client / Service User) published on 7 January 2025 Submitted via Postal Card•
Overall Experience
This company is second to none and would highly recommend. The manager listens to you and gives you what you ask for, and she is very good in meeting your requests. The carers are very good and professional nothing too much trouble and you feel comfortable with them.
This company is second to none and would highly recommend. The manager listens to you and gives you what you ask for, and she is very good in meeting your requests. The carers are very good and professional nothing too much trouble and you feel comfortable with them.
↩Reply from Jimitha Jacob, Registered manager at Confident Home Care
Thank you for taking the time to leave us a 5-star review. We are glad to hear that you are pleased with the service we provide. Our team is committed to deliver high-quality service. Your feedback is a great encouragement to us all. Thank you.
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Review from Richard J (Son of Client) published on 7 January 2025 Submitted via Website•
Overall Experience
Confident Home Care provide a superb service to my parents.
My parents' needs have evolved during 2024, becoming greater and more complex. Confident Home Care have shown a flexible approach to providing support, sometimes with very little notice. Without the support of Confident Care my parents...
Confident Home Care provide a superb service to my parents. My parents' needs have evolved during 2024, becoming greater and more complex. Confident Home Care have shown a flexible approach to providing support, sometimes with very little notice. Without the support of Confident Care my parents would not be able to remain in their own home. The service provided is caring and professional. The medical knowledge of the registered manager, as a nurse, has been invaluable in talking through various care needs as they have arisen. I have found that the service is highly professional, reliable, caring, respectful, flexible, and empathetic. My parents look forward to the care visitors coming into their home.
I've no hesitation in recommending Confident Home Care.
↩Reply from Jimitha Jacob, Registered manager at Confident Home Care
Thank you so much for the positive review! We will continue to do our best to support Mum and Dad. Please don't hesitate to reach out to us if there's anything additional we can do for you.
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Review from Andrew M (Son of Client) published on 27 December 2024 Submitted via Website•
Overall Experience
Following my Dad (87) having a number of falls and sustaining a broken shoulder and badly bruised hips etc, his return home from hospital was supported by this wonderful company.
Having never been in this situation and not knowing what to do, the support assistance and help I received initially...
Following my Dad (87) having a number of falls and sustaining a broken shoulder and badly bruised hips etc, his return home from hospital was supported by this wonderful company. Having never been in this situation and not knowing what to do, the support assistance and help I received initially from the deputy manager was exemplary. She answered all of my questions and concerns as well as told me things I hadn't thought about at that time, she put me completely at ease. Following my dad's return home, the support was exceptional, all of the carers were beyond brilliant and made my life and my dad's much more comfortable.
For all of the time dad has received care, it has surpassed our expectation, dad's dignity has been retained and his recovery whilst ongoing is far better than we could have hoped and this is because of the care provided. So, thank you to the deputy manager and the team who are amazing.
↩Reply from Jimitha Jacob, Registered manager at Confident Home Care
Thank you so much for taking the time to share your kind words about the care we've provided to your dad. We are very happy to hear that our team has made positive impact and provided him with the comfort and support he needs. We're honoured to have been part of his journey and grateful for the trust you have placed in us.
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Review from Gillian C (Client / Service User) published on 7 September 2023 Submitted via Website•
Overall Experience
I have been using confident home care for the last 5 months. Everyone is lovely. Look forward to seeing them every day. I talk to my friends about how good they are. I recommend them to anyone without hesitation. Everyone on the staff treats me with dignity and respect. Everyone is very pleasant...
I have been using confident home care for the last 5 months. Everyone is lovely. Look forward to seeing them every day. I talk to my friends about how good they are. I recommend them to anyone without hesitation. Everyone on the staff treats me with dignity and respect. Everyone is very pleasant and happy.
↩Reply from Jimitha Jacob, Registered manager at Confident Home Care
Thank you so much for the lovely review. It means a lot to all of us. Thank you.
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Review from Julie H (Client / Service User) published on 31 August 2023 Submitted via Website•
Overall Experience
The carers were very willing and professional, I felt safe with the trust I put in them, they couldn't do enough for me. The care manager was very proficient and caring and gave me peace of mind that I could contact any time in the future and would be there for me. I wouldn't hesitate to use them...
The carers were very willing and professional, I felt safe with the trust I put in them, they couldn't do enough for me. The care manager was very proficient and caring and gave me peace of mind that I could contact any time in the future and would be there for me. I wouldn't hesitate to use them again if need be.
↩Reply from Jimitha Jacob, Registered manager at Confident Home Care
Thank you so much for your kind words. I'm pleased to hear about your positive experience. It's truly heartening to know that the care team were willing and professional in their approach, creating a sense of safety and trust for you. Thank you.
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Review from B G (Client / Service User) published on 12 April 2023 Submitted via Website•
Overall Experience
I think that I was one of the first patients to be referred to this organisation by the hospital. I needn't have worried because, from the very first visit and assessment in my home, the manager was very friendly and professional in organising a care plan to suit my needs. All the carers are...
I think that I was one of the first patients to be referred to this organisation by the hospital. I needn't have worried because, from the very first visit and assessment in my home, the manager was very friendly and professional in organising a care plan to suit my needs. All the carers are friendly, compassionate and caring. There is, however, a language problem with some of the younger carers with English not being their first language.
↩Reply from Jimitha Jacob, Registered manager at Confident Home Care
Thank you very much for your lovely comment, we felt very lucky to be caring for you and getting to know you all as a family.
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Review from George M (Wife of Client) published on 29 March 2023 Submitted via Website•
Overall Experience
An outstanding service with compassion and professionalism. Every member of the team showed respect to both myself and my husband and our home. We would not hesitate to recommend Confident Care Home or indeed use them again in the future.
An outstanding service with compassion and professionalism. Every member of the team showed respect to both myself and my husband and our home. We would not hesitate to recommend Confident Care Home or indeed use them again in the future.
↩Reply from Jimitha Jacob, Registered manager at Confident Home Care
I am really pleased to hear how happy you are with the care provided by Confident Home Care. I will be sure to share your very positive feedback with our wonderful team of carers. Thank you so much for taking the time to leave us such a lovely review.
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Review from Judy H (Daughter of Client) published on 28 March 2023 Submitted via Website•
Overall Experience
My father has been a client of Confident Home Care for the past seven weeks and we have been extremely happy with the care. We have four visits a day. The carers are respectful, kind and caring and treat my father with the utmost dignity. They are all really friendly.
The company regularly checks...
My father has been a client of Confident Home Care for the past seven weeks and we have been extremely happy with the care. We have four visits a day. The carers are respectful, kind and caring and treat my father with the utmost dignity. They are all really friendly. The company regularly checks in with us to ask if we are still happy with the plans we have and ask if anything needs to change.
Most importantly my father enjoys their company and feels respected and very well looked after.
↩Reply from Jimitha Jacob, Registered manager at Confident Home Care
Thank you so much for your time in giving us a review and for your lovely comments. We are so happy that our carers could connect with your dad and maintain his comfort and joy.
We really appreciate your time, take care.
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Regulatory Rating
Care Quality Commission (CQC) Rating
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report
There are no accreditations posted yet for Confident Home Care.
Meet the Team (3)
Jimitha JacobJob Title Registered ManagerJoined 2023
I am a dedicated and compassionate Registered Nurse and Home Care Manager with 14 years of professional experience in the UK health and social care...
I am a dedicated and compassionate Registered Nurse and Home Care Manager with 14 years of professional experience in the UK health and social care sector. With a strong clinical background and a Level 5 Diploma in Management and Leadership, I combine hands-on nursing expertise with proven leadership abilities. I am passionate about delivering high-quality, person-centred care and supporting individuals to live safely, comfortably, and independently in their own homes.
Throughout my career, I have successfully led multidisciplinary teams, ensured compliance with CQC standards, and built positive working relationships with clients, families, and external professionals. I am driven, organised, and committed to continuous improvement—always striving to create a supportive, safe, and empowering environment for both clients and staff.
Recognised for my organisation, compassion, and proactive approach, I strive to build strong, trusting relationships with clients, families, and external professionals. I am committed to promoting a safe, supportive, and person-centred care environment and to upholding the highest standards of quality in every aspect of service delivery.
Donna ChapmanJob Title Deputy ManagerJoined 2023
I am an experienced and reliable Deputy Manager with 10 years of dedicated service in care home settings, supporting adults with a wide range of...
I am an experienced and reliable Deputy Manager with 10 years of dedicated service in care home settings, supporting adults with a wide range of complex needs. With a strong background in adult social care and a Level 4 Diploma in Adult Care, I offer a well-rounded combination of hands-on care experience, effective team leadership, and a consistent commitment to delivering high-quality, person-centred support.
Throughout my career, I have developed strong expertise in managing day-to-day operations, supervising and mentoring staff, coordinating detailed and personalised care plans, and ensuring full compliance with regulatory and safeguarding standards. I take pride in creating a positive, safe, and supportive environment where individuals feel valued and respected, and where staff are encouraged and empowered to deliver exceptional care.
I am driven by continuous improvement and dedicated to fostering a culture grounded in respect, dignity, compassion, and professional excellence within home care services.
Lisa MclarenJob Title Care CoordinatorJoined 2025
I am a dedicated and highly experienced care professional with 30 years of service as a Senior Care Assistant and Support Worker. With an NVQ Level 2...
I am a dedicated and highly experienced care professional with 30 years of service as a Senior Care Assistant and Support Worker. With an NVQ Level 2 in Health and Social Care and extensive hands-on experience, I bring strong practical knowledge, excellent communication skills, and a deep commitment to delivering safe, high-quality, person-centred care.
Throughout my career, I have supported individuals with a wide range of complex needs, including those requiring complex care and those living with mental health conditions. I ensure dignity, independence, and well-being are maintained at all times. I am skilled in developing personalised care plans, supporting daily living tasks, monitoring outcomes, and responding effectively to changing health and social care needs. My long-standing frontline experience has equipped me with a thorough understanding of best practice and the standards expected within the care sector.
I am recognised for my organisational strengths, ability to coordinate care, and confidence in managing responsibilities that require communication, planning, and teamwork. I work collaboratively with clients, families, and professionals and take pride in maintaining a positive, supportive, and professional care environment. My experience and skill set demonstrate my capability to undertake responsibilities aligned with more advanced coordination and oversight within care services.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Confident Home Care to verify any information. View our terms and conditions. Confident Home Care has an Enhanced Service -what an Enhanced Service includes.
