Caremark Doncaster, Bassetlaw and West Lindsey

My mum enjoys the calls and likes all the carers. They talk to her and meet her needs, her medication and hygiene needs are met with some light opportunities for helping her keep the house tidy. The service takes pressure off me and slows me to spend quality time with my mum.

Without Caremark, I don’t know what we would have done about Dad's daily care as the local council could not offer any help or support.

Caremark flew to the rescue when it looked like my dad needed nursing care at home, providing a much-needed fast response at a time when our family was feeling vulnerable and helpless. The Caremark representative who responded to my call gave our family her time, expertise, and guidance willingly and generously, with no strings attached. The fact that Caremark liaises closely with Adult Social Services also gave us the confidence this is a reliable organisation wholly trusted by the local authorities, a safe pair of hands.

The manager and the whole team at Caremark in Doncaster were just brilliant from the first contact, through 7 months of care for my mother and father in their home. They visited 4 times a day, preparing meals and helping my mother with her personal care. Always delivered with respect, dignity and a smile, even arranging waking night sitters for Mum to keep her safe at night. I would recommend them in a heartbeat.

Very pleased with the quality of care after knee surgery. The carer was polite helpful and compassionate. She worked effectively and provided any care I needed. She was friendly and very professional. She always arrived on time. I would highly recommend this service to anyone needing support. The management are very efficient and also compassionate to one’s needs.

Communication between my dad, the carers and the office has been excellent. Dad speaks very highly of the professionalism, kindness and attention to detail from both male carers who currently visit him. Having used an alternative care provider in the past, I am delighted they are not all the same!

Care workers have always been punctual, friendly and patient. Requested care and tasks have been carried out efficiently and effectively. All staff appear to have genuine compassion for clients and a willingness to provide exactly what the client requires.

The client was very comfortable with the service.

My friend has never had carers come into her home before, so was naturally a little apprehensive. Her fears were allayed right from the start. Everyone we have dealt with at Caremark has been friendly, kind and understanding. The emphasis is on what is best for the customer and how she wishes to be treated. I would recommend Caremark to anyone looking for a caring care company.

Mum loved having the team in her home. And would be very happy to use Caremark Doncaster again in the future.