In Home Care - Basingstoke

They met with us and took a brief of what we needed. They were ready within a week to go ahead and everything happened according to the schedule. Rates and dates and timings were as agreed. Easy to alter her medication regime and always someone to ensure it happened. Carers are friendly and professional and with their app you can see what is happening in real time. Would recommend them highly.

Sophie and the whole team cared for my Mum for her last few months and I cannot praise them enough, From a very skeptical client initially the communication, care and bond which all of the team developed with Mum and the family meant they quickly became a trusted support and advice for the family during a difficult time. Practically they never missed a beat on turning up exactly when they were scheduled on time , 100% dependable, which was fantastic. Anyone looking for care in this area could certainly do a lot worse than engaging with In Home Care .

I'm sure management plays a big part in this operation, it's a well run and well organised company.

The live in carer has been great for my mum, engaging her in activities she enjoys and encouraging her independence as much as possible. Visiting carers for my dad always arrive at the expected time, and have been kind, caring and compassionate. There has been a small pool of carers visiting, enabling them all to get to know his needs & training was arranged promptly for staff to meet his specific care needs.

If I had to use a care agency again, I wouldn't hesitate to return to In Home Care and I would like to say a heartfelt Thank you, to all of you.

J.T. (daughter of client)

The manager runs a fabulous team of incredibly competent and empathetic carers, we have formed a bond with each and every one, as they have helped us so much, with care, with emotional support, keeping our loved one safe, happy and confident and looking forward to visits. Huge shout out to all of them, at this horrible time for our family, we feel we have a blanket of love and support and are so grateful to have the team with us on this journey. No task too big or too small, they fit in everything at a very reasonable time span, truly try their hardest.

Good service all round would recommend, all very pleasant to deal with. Always kept up to date.

Have had a few care companies previously and have not had a good service. In Home Care are an excellent company. They are reliable, caring, and friendly, and will offer to do anything for us, and it works well. We have a really good relationship with the Director who listens to what we need and the carers are superb. They have made a difference to us as a family.

I'm extremely grateful for the care, consideration and love shown to my wife by the care team. She is very happy to be looked after by them and this takes a lot off my shoulders. Having started with evening visits to bathe and get her ready for bed, we now have a full morning visit too, which enables me to get some unencumbered time to myself, which had been missing for many months.

Care was organised at short notice - expensive but...

In Home Care are excellent with communication and there are regular updates and reviews as part of their normal process. Well done!

Having contacted a few care providers to look for help and a care plan for my father-in-law, I was immediately impressed with the director and his team from the outset. Their level of understanding and compassion for our situation was excellent. The director was generous with his time to explain all the options open to us, with clear attention to detail, empathy and left us in no doubt that they could provide a first-class solution for us. I would highly recommend the team at In Home Care - Basingstoke.

What a relief! We had a very complex care situation suddenly thrust upon us when my mother became ill. My parents do not live close to us but In Home Care was so understanding and immediately resolved our care issues in the short term. Then they came up with great economic suggestions and solutions for the long term. We didn't have a clue what we needed to begin with but In Home Care was so helpful and compassionate while they helped us work out the way forward, worth every penny.