Right at Home - Leeds East, Roundhay to Rothwell

Leeds Media Centre, Savile Mount, Leeds LS7 3HZ
Review Us
9.8 23 Reviews
  • Right at Home - Leeds East, Roundhay to Rothwell, Leeds
An award-winning quality homecare company with over 80 offices across the UK, The Leeds East office is a family-run business focused on providing high-quality care and making a difference every day in the lives of Clients and their loved ones.

Every Client is treated as an individual, ensuring a bespoke, personalised care plan that caters to their specific needs. Right at Home is committed to providing excellent and compassionate person-to-person care by attracting and training the right people in the in-home care sector. This is done by ensuring staff are fairly compensated and provided with a collaborative working environment.

Right at Home recruits and trains CareGivers with a genuine passion for helping people in the local community. It equips them with an advanced online Client Management Reporting system to help manage the people they care for. Staff are purposely selected and trained in-house, and as part of their due diligence and for the safety of Clients, Right at Home insists on all staff having an enhanced DBS (background) check. Every staff member is trained in first aid, client moving and handling skills, dispensing medication, and other skills.

The team covers areas including Leeds, Beeston, Batley, Chapel Allerton, Dewsbury, Gipton, Halton, Headingley, Middleton Park, Moortown, Osset, Oulton, Rothwell, Roundhay, Seacroft, Swillington, Temple Newsam, Tingley, Wakefield.

If you're looking for high-quality companionship, personal care, assistance with medication, meal preparation, specialist dementia care, or care for any other complex medical conditions, please get in touch and see how you and your loved ones' lives can be improved.

Care Provided by Right at Home - Leeds East, Roundhay to Rothwell

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Nursing/Nurse Led Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Nursing / Nurse Led Care

  • PEG Feeding
  • Stoma Care
  • Catheter Care

Other Care Provided

  • Dementia
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Mental Health Condition
  • Physical Disability
  • Hospital Discharge

Funding & Fees

Contact Right at Home - Leeds East, Roundhay to Rothwell to get a personalised quote.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Contact Right at Home - Leeds East, Roundhay to Rothwell to get a personalised quote.

Good to Know

Group/Owner

Person in Charge

  • Tahira Muzammal (Managing Director)

Right at Home - Leeds East, Roundhay to Rothwell Reviews (23)

9.8

Right at Home - Leeds East, Roundhay to Rothwell has a Review Score of 9.8 (9.761) out of 10, based on 13 reviews in the last 2 years.
Over all time Right at Home - Leeds East, Roundhay to Rothwell has 23 reviews.

Overall Experience
  • 22
  • 1
  • 0
  • 0
  • 0
Date Published
  • 23
  • 6
  • 9
  • 13
  • 10
Reviewer Connection to Right at Home - Leeds East, Roundhay to Rothwell
  • 10
  • 4
  • 4
  • 3
  • 2
Total of 23, showing 21-23
Review from J W (Daughter-in-law of Client) published on 27 April 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The service is a welcome support for my mother-in-law since my husband died. I cannot do everything for her and the support of the carers is extremely helpful in maintaining Mam's independence in her own home. That said, I think it is important that we don't impose our own ideas and ways of working
on her.
Reply from Tahira Muzammal, Managing Director at Right at Home - Leeds East, Roundhay to RothwellMany thanks for your kind words and for allowing us the privilege of supporting your mother-in-law. She is an absolute delight to care for. Right at Home always encourages client independence.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Anna F (Daughter of Client) published on 27 April 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
First and foremost, building a rapport with my mother is paramount, knowing how challenging Mum can be, a good relationship has been developed. Respect and maintaining my mum's dignity are being met. Also, understanding my mum's culture and beliefs are also respected. There is a great deal of encouragement
introduced when challenges arise and this diffuses the anxiety my mum sometimes feels. Bravo!
Reply from Tahira Muzammal, Managing Director at Right at Home - Leeds East, Roundhay to RothwellThank you for your wonderful review, we are so glad that you are having such a great experience with us. We pride ourselves on having fantastic careGivers, so your feedback is hugely appreciated!
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Lynn G (Daughter-in-law of Client) published on 27 April 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We contacted the carer needing support for a 94-year-old who was struggling with remembering to eat and have showers. The company set up a meeting very quickly, discussed our concerns and agreed on an action plan. This is reviewed regularly as needs change. The carer is reliable, very friendly and has
developed a good relationship with my relative.
Care includes showering, general tidying, preparing meds and timing visits to fit with daily life. We are contacted if situations arise that we need to deal with. Light housework, letter posting, throwing away excess papers etc, help the home remain clean and tidy. We cannot recommend this service highly enough as my relative feels safe and well looked after.
Reply from Tahira Muzammal, Managing Director at Right at Home - Leeds East, Roundhay to RothwellThank you so much for your lovely review and recommendation. Your mother-in-law is a delight to care for.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 9.8 (9.761)

Overview of Review Score

The Review Score of 9.8 (9.761) out of 10 for Right at Home - Leeds East, Roundhay to Rothwell is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 13 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.8 out of 5 from 13 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.936 for Right at Home - Leeds East, Roundhay to Rothwell is calculated as follows: ( (75 Excellents x 5) + (2 Goods x 4) + (1 Poors x 2) ) ÷ 78 Ratings = 4.936
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 0.5 Points for the second and third Positive Reviews, 0.25 Points for each of the next two Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.05, 7th = 0.05, 8th = 0.05, 9th = 0.05, 10th = 0.05, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025)

    The 5 points relating to the number of Positive Reviews for Right at Home - Leeds East, Roundhay to Rothwell is based on 13 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 = 4.825
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (15)

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Meet the Team (2)

Tahira

Tahira Muzammal

Job Title: Managing Director Joined: 2020

Introducing Tahira – Our Compassionate Leader of Right at Home - Leeds East


Introduction
Tahira is an extraordinary individual who has embarked on a unique journey that led her to become an integral part of Right at Home - Leeds East. With her experience and unwavering dedication to both her local community and the field of Health and Social Care, she is truly an exceptional leader.


Tahira’s Legal Background
Tahira qualified solicitor as a solicitor in 2005. She specialised in Family Law dealing with matters such as safeguarding children providing support for those affected by domestic violence and navigating the complexities of divorce and division of matrimonial assets.


A Passion for Giving Back
From 2007 to 2020 Tahira wholeheartedly dedicated herself to various Leeds-based charities serving as a co-chair of a leading women’s charity and as a Trustee of others. Her active participation in sub-committees exemplified her commitment to making an impact within her local community. Inspired by the difference she could make through involvement; Tahira made the bold decision to transition from law into establishing a care business.


Walking in the Shoes of a CareGiver
Recognising that providing excellent care and truly transforming clients' lives would require great CareGivers, Tahira decided that she wanted to be able to walk in their shoes and experience the front lines of homecare services, so Tahira took it upon herself to immerse herself in a CareGiver role.


Throughout the COVID-19 pandemic, Tahira managed her role as a solicitor during the day, frequently having calls with clients and Zoom calls with Judges, and then in the evenings and weekends, she would don PPE and dedicate herself to providing essential care to those in need. This unique perspective proved invaluable as she embarked on establishing Right at Home - Leeds East.


Empathy and understanding
Tahira's experiences have enabled her to empathise with and understand the needs of both CareGivers and Clients forming the bedrock of her approach to ensuring an experience for everyone involved in her team and clients receiving care.


Conclusion
Tahira's journey in the field of health and social care exemplifies her unwavering dedication to making a positive impact within her community. As a leader at Right at Home - Leeds East, she is devoted to delivering top-notch care and fostering a supportive environment for both CareGivers and clients. Her distinct perspective and compassionate nature make her an invaluable asset to our team.

Farooq

Farooq

Job Title: Co-Managing Director Joined: 2020

Meet Farooq - Our experienced Managing Director.


With over three decades of expertise in the financial services industry, Farooq brings a wealth of knowledge to our organisation. His journey serves as evidence of his commitment, to excellence and community involvement.


Farooq's Impressive Background
With a career of 30 years in the trading rooms of the City of London, Farooq has developed his skills and knowledge to become a prominent figure in the industry. For more than 25 years of those years, he held leadership positions globally both in start-up ventures and in the restructuring of existing businesses. His remarkable talent for building multi-million-pound enterprises and overseeing diverse teams across different global offices demonstrates his exceptional leadership abilities.


A Proven Track Record
Farooq is widely recognised for his achievements in not only ensuring financial success but also ensuring strict adherence to regulations set by the Financial Services Authority (FSA) within businesses under his management. He has executive experience serving on various boards, including Executive, Credit, Risk and Compensatory Boards at some of the world's largest investment firms.


A Journey of Resilience
In 2016 Farooq faced a life-altering challenge when he fell seriously ill and required months of treatment in hospital including months of treatment in a Hyperbaric Chamber. Due to his qualifications as a Rescue Diver and personal experiences as a patient the NHS invited him to as the National Patient Representative for Hyperbaric Oxygen Therapy.


Moving to Yorkshire and Starting Fresh
In 2021 Farooq and his spouse decided to relocate from London to Yorkshire. Together they established the Leeds office for Right at Home marking a phase in their journey of service and empathy.


Engaging with the Local Community
Farooq's dedication goes beyond his work in the boardroom. He is deeply committed to collaborating with various local charities that focus on supporting elderly and disabled communities. Farooq also plays a role as a Trustee on the board of a Leeds-based elder community charity, as well as serving as the deputy chairman for another and volunteering for numerous others.


Engaging with the International Community.
Besides volunteering for an international humanitarian charity, Farooq is on the Board of Trustees of a Wiltshire-based international search and rescue charity that responds to natural disasters such as earthquakes, hurricanes and floods. Farooq’s most recent international response was to the devastating earthquake in Türkiye.


In Conclusion
Farooq's incredible journey exemplifies his commitment to excellence in both his professional and community endeavours. As our Co-Managing Director, he brings experience and leadership skills to Right at Home. His dedication to making an impact on the community serves as an inspiration to all of us.

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