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Caremark Brent

41b Unimix House, Abbey Road, Park Royal, London NW10 7TR
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Caremark Brent, London
Caremark Brent, London
Caremark Brent, London

Caremark Brent provides personalised home care designed to support your independence and enhance your quality of life. Whether you need live-in care, occasional assistance with personal care, or help with daily domestic activities, they tailor their services to fit your lifestyle. The compassionate team is here not just to support you at home but to help you continue living life the way you choose. They can accompany you to doctor’s...  

Care Provided by Caremark Brent

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

Daily Charges per Person

Type of carePermanentRespite
Hourly Visiting Care£23 - £29N/A

Please contact us directly to discuss your requirements.

Contact Caremark Brent to get a personalised quote:

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)

Good to Know

Group / Owner

Person in charge

  • Trishna Patel(Managing Director)

Caremark Brent Reviews (22)

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9.8

Caremark Brent has a Review Score of 9.8 (9.796) out of 10, based on 16 reviews in the last 2 years. Over all time Caremark Brent has 22 reviews.

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Review from M B (Daughter of Client) published on 19 June 2026 Submitted via Postal Card
Overall Experience

Very satisfied with the standard of service and support provided by the care giver and management. Appreciate the consideration given to identifying the care givers best suited for the challenges and needs of my 90 year old mother. They have her trust and confidence.

Reply from Trishna Patel, Managing Director at Caremark Brent
Dear M B,

Thank you so much for your kind words. We really work on providing the best carers for Mum. Much appreciated.

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Review from R S (Mother of Client) published on 2 June 2026 Submitted via Postal Card
Overall Experience

Staff are very friendly and helpful and take the good for his needs. The staff are always on time.

Reply from Trishna Patel, Managing Director at Caremark Brent

Thank you for your review regarding our service. We appreciate your kind words. Thank you for choosing Caremark Brent for your son.

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Review from Peter M (Partner of Client) published on 7 May 2026 Submitted via Postal Card
Overall Experience

We were introduced to Carmark Brent when we were looking for morning assistance for my disabled wife. We were impressed by their attention to detail when presenting the resources of the company and subsequently when providing us with suitable carers, who have proved to be both friendly and knowledgeable. As my wife's degenerative condition has worsened the care has increased to a total of two carers for four hours per day. All of the carers provided to meet this extra resource demand have been excellent and the whole experience has been managed with thoroughness and care. We are very pleased.

Reply from Trishna Patel, Managing Director at Caremark Brent

Thank you, Peter, for your kind words. It's our pleasure to serve Sue. Looking to continue this partnership.

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Review from A G (Daughter of Client) published on 7 April 2026 Submitted via Website
Overall Experience

Caremark have been providing care for my Dad. The carers are patient, polite and caring and having their support has helped Dad to develop a better daily routine. Open and accessible communication with management also allows us to coordinate days and any required, creating a seamless process.

Reply from Trishna Patel, Managing Director at Caremark Brent

Thanks, for the kind words. We really appreciate your review.

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Review from D V (Son of Client) published on 24 February 2026 Submitted via Website
Overall Experience
Excellent care, flexibility and understanding shown to our family while supporting us with our mum's care. During an incredibly challenging time, the team showed kindness and reassurance.
From day one they went above and beyond - helping us navigate the nightmare and useless Brent Adult Social Service
- showed patience, compassion, and making us feel supported every step of the way whilst being considerate or patient and carer circumstances.

- 100% better than our previous care agency which were automatically assigned to us by Brent Council.

Reply from Trishna Patel, Managing Director at Caremark Brent

Many thanks for your kind words. Thank you for choosing and trusting us to take care of your mother.

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Review from Maria G (Daughter of Client) published on 17 February 2026 Submitted via Website
Overall Experience

Since being with Caremark for the last couple of months, I can breathe a sigh of relief. Their care of my elderly mother has been great. The carers and all management staff are extremely helpful, patient, caring and accommodating. I trust them implicitly.

Reply from Trishna Patel, Managing Director at Caremark Brent

Thank you so much, Maria, for your lovely words. We feel honoured that you entrusted us with your mum's care.

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Review from V K (Husband of Client) published on 18 November 2025 Submitted via Website
Overall Experience

Caremark Brent

My wife has been bed bound after a major stroke last year. Caremark Brent have been caring for her just over the last 4 months with the home care she needs.

All the staff who have visited so far are uniformed and clean, kind and caring with endless patience. And knows exactly what needs doing to the professional level. They have been supportive, responsive, helpful, calm, and accommodating.

" Carers are truly professional and respectful "

I'm so grateful to have them compared to the agency I had before. I feel confident with the carers Caremark Brent have so far sent and the respect given to us.

Blessings to all at Caremark Brent

Reply from Trishna Patel, Managing Director at Caremark Brent

Thank you for your lovely feedback. We're truly pleased that you're happy with both the service and the carers.

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Review from C T (Daughter of Client) published on 15 August 2025 Submitted via Website
Overall Experience
The carers having been caring for my mother with complex care needs. I am delighted to finally have peace of mind with this agency. .
Caring, professional warm staff who demonstrate respect and care not only for the client but for all they come into contact within the home.

So happy to have found a wonderful agency. The Managers attend to all details and go above and beyond.

Reply from Trishna Patel, Managing Director at Caremark Brent

Thank you so much for your kind words. Your feedback is valuable. Many thanks

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Review from S B (Daughter of Client) published on 11 August 2025 Submitted via Website
Overall Experience
Very Professional + Dedicated Carers.
Very Approachable Care Managers.
Everyone will Go Extra Mile to Sort Out Any Niggling Worries.
Everyone Takes Brilliant Care of Our Mother + Also Cares for my Well Being Too.
Carers are Very Helpful to me too. Helps to Wash & Rinse Utensils from the Sink when Assistance is Required. Helps with Vaccuming the Area Where our Motherspends most of her Time.
Very Aware of our Mother's Religious + Dietry Needs. Always Very Respectables to
Our Mother.
Over-all We're Very Happy with:

Care Mark Brent! Will Gladly Recommend!

Reply from Trishna Patel, Managing Director at Caremark Brent

Thank you, Sheela, for your kind words. Your feedback is very valuable, and we will continue to maintain high quality.

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Review from Richard B (Friend of Client) published on 27 March 2025 Submitted via Website
Overall Experience
We were stuck for emergency cover for an elderly friend whose carer had injured her back. They were very quick to step in and help take some of the time to give his carer a break.
Unfortunately was only a short time as he unfortunately had to go in to hospital and passed away.

Very good service though.

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Review from A N (Daughter of Client) published on 19 March 2025 Submitted via Website
Overall Experience
We have been using Caremark's services for about 8 months and and are more than happy with the care they have provided for my parents. Their carer is kind, courteous and professional. Doing everything they can to ensure my parents ' needs are met..

Any questions I may have are dealt with quickly. And every member of the team I have dealt with has always gone to great lengths to be helpful.

Reply from Trishna Patel, Managing Director at Caremark Brent

Many Thanks for your kind words. It is our pleasure to serve your parents, and we will continue to provide the same quality service.

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Review from N H (Son of Client) published on 7 March 2025 Submitted via Website
Overall Experience
Having used Caremark Brent for several months now, we find their service great. The staff are always on time, well trained and have the necessary experience in providing care.

We are happy and intend to continue to use them for the foreseeable future.

Reply from Trishna Patel, Managing Director at Caremark Brent

Many thanks for the kind words. It was a pleasure serving your Dad and the carestaff felt very welcomed at your home.

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Review from Sau P (Daughter of Client) published on 19 February 2025 Submitted via Website
Overall Experience
The carers are lovely people. They looked after my mum really well, and showed compassion and understanding.

The management is very good and very reliable. Easy to get hold of. Very flexible and courteous.

Reply from Trishna Patel, Managing Director at Caremark Brent

Thank you for your kind words. It means a lot for the service we provide to Mum.

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Review from N N (Relative of Client) published on 19 December 2024 Submitted via Website
Overall Experience
Care involves with my mum (89 years old) for nearly one year. Care

my mum is getting from them is amazing. Girls are very patient with my mum., always on time. Very competitive price compared to other agencies. My mum always ready for girls because they are always on time. Stress free agency. Care manager always in touch with me.

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Review from Alethia S (Daughter of Client) published on 10 October 2024 Submitted via Website
Overall Experience
We have had a very good experience with Caremark.
We have experienced good consistent care from them for my dad.

They have always tried hard to be accommodating and deal with enquiries in a professional and timely manner.

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Review from A N (Daughter of Client) published on 3 October 2024 Submitted via Website
Overall Experience
Caremark Brent provide a carer for my parents. The level of care is excellent and the carer provided is someone we have complete faith in.
It is reassuring to know that my parents are in good hands.

The communication between myself, the carer and the management is clear and swift. But I feel that the service they provide goes beyond that of carer and we are so glad of their support.

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Review from D P (Son of Client) published on 20 March 2024 Submitted via Website
Overall Experience
Caremark Brent are providing domestic and companionship services for my mum. Apprehensive at first as I have never used one before but found they offer an excellent service with genuine care, clear communications and updates.

Only after a few weeks my mum has settled in well with her carer, which is a great relief. My mum is very punctual and has a set routine every day I was concerned that the carer may not understand this but has adapted well to her needs. It's a great relief to see my mum happy with the carer and couldn't ask for more.

Reply from Shelly Verma, Managing Director at Caremark Brent

Thank you so much for your kind words. It is an absolute pleasure caring for and supporting Mum. We are so glad to hear Mum has settled well and is happy with our carers.

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Review from Alexis G (Relative of Client) published on 20 February 2024 Submitted via Website
Overall Experience
Caremark Brent provide a carer for my father. From the start of the process, they’ve been great.
Caremark worked with us to match to a suitable carer. Once the carer started, we were still supported by the owners of the company, and client services manager, exceeding our expectations.
The carer is fantastic; just ‘right’ for our father, and our home, as are the two additional carers we sometimes have as ‘back-ups’. The carer has also, with their professional eye, spotted some other health issues with my father and flagged to us. The carer is experienced, kind, professional, multi-skilled, has initiative, and is totally trustworthy.
If anything ever needs tweaking regarding my father’s care, Caremark Brent sort it out. Nothing is a problem. The office team continue to support, beyond our expectations, with sensitivity and understanding; many times helping when new issues arise as my father ages, always going above and beyond.

Highly recommended.

Reply from Shelly Verma, Managing Director at Caremark Brent

Thank you so much for your kind words. It's a pleasure to look after Dad and work alongside you and your family.

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Review from Huma Y (Client / Service User) published on 29 August 2023 Submitted via Website
Overall Experience
Absolute fantastic service by Caremark. I had been struggling with the care providers for both my mum and dad and their needs were not being met.

From the very first meeting, all staff at Caremark have gone above and beyond to cater to our needs and have shown commitment to helping us. Highly recommend.

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Review from Chris A (Client / Service User) published on 22 August 2023 Submitted via Website
Overall Experience

I chose Caremark (Brent) to help provide support for my Father who is at home recovering from a stroke. Having engaged with other service providers, they stood out from everyone else because, from the outset, the team proved to be exceptionally professional and very understanding. They managed to match my Father to the perfect carer, which has helped give me much-needed peace of mind, and boost my Father's post-stroke recovery confidence.

Reply from cheryl wilson, Registered Care Manager at Caremark Brent
Hi Chris,

Thank you so much for your kind words. It is an absolute pleasure caring for and supporting Dad and working collaboratively alongside you and your family.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 21 October 2024
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

News (1)

News
  • 22 Apr 2025

    We have now achieved a good rating from CQC for the service we provide in the community here in Brent. A CQC Good rating means that a health or social...

Awards / Recognitions (3)

  • 29 May 2026Recipient: Caremark
  • 30 May 2025Recipient: Caremark Brent
  • 31 Mar 2022Recipient: Caremark

Accreditations

There are no accreditations posted yet for Caremark Brent.

Meet the Team (2)

Trishna Patel
Trishna PatelJob Title:Managing DirectorJoined: 2023

Trishna came to U.K in 2005 and from then has had experience in many varied fields. Trishna started her career in retail, where she learnt a lot of skills like team and time management, working with different personalities and foremost customer service. In 2010 Trishna started her first office-based job, where she worked for NHS and directly served the community. Trishna brings values of integrity, empathy, putting patients first and striving for the best.

Trishna’s interest in starting a Caremark franchise is very personal. Trishna aims to provide customers with the best service with high standards.

Rahul Chiluka
Rahul ChilukaJob Title:Care managerJoined: 2025
With over a decade of combined clinical and managerial experience across two continents, my career has been defined by a commitment to high-quality, person-centred care. I began as a medical professional in India, holding a Bachelor’s degree in Ayurvedic Medicine and Surgery, and spent over five years practicing in outpatient clinics, hospital settings, and intensive care units. During the COVID-19 pandemic, I served in one of Mumbai’s largest ICUs, delivering critical care under immense pressure and rapidly evolving conditions.
Motivated by a desire to make a broader impact in healthcare systems, I relocated to the UK to pursue a Master’s in Global Healthcare Management. Alongside my studies, I worked as a care assistant, immersing myself in the UK social care environment and developing a deep understanding of the needs of elderly and disabled populations. Progressing into roles as Senior Care Assistant and then Team Leader in a luxury care home, I gained valuable experience in staff supervision, care planning, and regulatory compliance.

Currently serving as a Care Manager, I draw on my clinical background and leadership training to drive quality improvement, build cohesive care teams, and implement evidence-based care strategies. My approach blends medical insight with a compassionate ethos, ensuring that both residents and staff are supported, respected, and empowered. I am particularly passionate about developing staff potential, fostering a culture of accountability and empathy, and elevating standards across every aspect of care delivery.

Frequently Asked Questions about Caremark Brent

How many Carers does Caremark Brent employ?

Caremark Brent employs 26 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Caremark Brent to verify any information. View our terms and conditions. Caremark Brent has an Enhanced Service -more info.