Prudent Domiciliary Care
Suite 4 Stirling House, Sunderland Quay, Culpeper Close, Rochester, Kent ME2 4HN
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Care Provided by Prudent Domiciliary Care
Types of Home Care
- Visiting Care
- Live-in Care
- 24 Hour Care
- Overnight Care (Waking)
- Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
- 30 minutes
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
- Transportation Service
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Physical Disability
- Visual / Hearing Impairment
- Alcohol / Drug Misuse
- Hospital Discharge
Funding & Fees
Daily Charges per Person
- Hourly Visiting Care Fees: from £25.50
Bank Holiday and Doubled Handed fees apply
Contact Prudent Domiciliary Care to get a personalised quote:
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
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Local Authority (Contracted Provider) - NHS (Contracted Provider)
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Good to Know
Group/Owner
- Prudent Domiciliary Care Ltd
- Private Owned
Person in charge
- Ericka Davies (Registered Care Manager)
Prudent Domiciliary Care Reviews (4)
Prudent Domiciliary Care has a Review Score of 7.1 (7.088) out of 10, based on 3 reviews in the last 2 years.
Over all time Prudent Domiciliary Care has 4 reviews.
First call on first day they were over an hour and a half late causing wife to miss hospital appointment that they were fully aware of.
Second visit first day damaged a wall cabinet by hitting it with hospital bed.
Tea call fitted sling wrong for transfer to chair, couldn't empty a catheter bag and didn't put hoist on charge. Bed call only one member of staff attended the second didn't even turn up but still logged onto their app and stated he'd completed all tasks. Thats fraud. Company gave him a warning.
Day 2 of contract damaged arm rest of powerchair by leaving sling under it while trying to transfer. Tea call only one staff member again! I ended up assisting. This turns out to not be the last time. Company use a system called nurse buddy and constantly amend call times to make it appear the carers arrive on time when in fact they are over 2 hours late. In 3 weeks we've had 4 calls that went okay out of 84. A nightmare throughout.
My dad was diagnosed as at end of life in mid December 2024 and sadly he passed away in the first week of January. In that time, we had to get to grips with all of the CHC options available and we got connected to Prudent, and the incredible manager. She provided us with invaluable advice and support, arranging home care within the first couple of days and then when Dad was hospitalized she liaised with the hospital to fast track 24 hour in home care were dad to need it. As it transpired, that was not the route we opted for but at no stage did the manager try persuading us or any form of selling, she was the epitome of care and support, generous with her time and advice and we will always be grateful to her and Prudent for our brief but intense interactions. If you are in an area supported by Prudent, then I would highly recommend you seek their services and support.
My dad is very well cared for by PBG. The lovely men and women that come in everyday always put a smile on my dad's face, he is always laughing when the carers are in. They always make sure to check in on my mum as well and make sure she is ok. Any concerns that I have are always dealt with straight away by the office team who are always on hand, Dad loves it when the office staff are out to see him.
Thank you for looking after me. Lovely carers. I am now back on my feet with the help of this company. I have recommended them to everyone at church. Always on time and someone at the end of the phone if there are any problems, which is very rare. I needed the manager and she called me right back. The office staff are ok and doing their best to accommodate my times.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 13 December 2024- Caring Requires improvement
- Effective Good
- Responsive Good
- Safe Requires improvement
- Well-led Requires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (0)
There are no news items for Prudent Domiciliary Care.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Prudent Domiciliary Care.
Meet the Team (0)
There are no Team Members posted yet.
Frequently Asked Questions about Prudent Domiciliary Care
How many Carers does Prudent Domiciliary Care employ?
Prudent Domiciliary Care employs 11 carers.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Prudent Domiciliary Care to verify any information. View our terms and conditions. Prudent Domiciliary Care has a Basic Service - more info.