What Type of Services does Prudent Domiciliary Care offer?

Prudent Domiciliary Care offers Home Care.

How many Carers does Prudent Domiciliary Care employ?

Prudent Domiciliary Care employs 11 carers.

Prudent Domiciliary Care, Suite 4 Stirling House, Sunderland Quay, Culpeper Close, Rochester, Kent ME2 4HN

Prudent Domiciliary Care

Suite 4 Stirling House, Sunderland Quay, Culpeper Close, Rochester ME2 4HN

8.0 4 Reviews

Care Provided

Types of Home Care

Visiting Care
Live-in Care
24 Hour Care
Overnight Care (Waking)
Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

30 minutes

Contract Durations

Ongoing / Long Term
Respite / Short Term

Age Ranges

Older Person Care (65+)
Younger Adult Care (18-65)

Personal Care Services

Washing & Dressing
Toileting Assistance
Medication Assistance (Oral)
Companionship
Continence Care
Feeding & Drinking Assistance

Household Services

Cleaning Service
Food Preparation & Serving
Laundry Service
Shopping Service / Errands
Transportation Service

Other Care Provided

Dementia
Parkinson's Disease
Stroke
Palliative / End of Life Care
Physical Disability
Visual / Hearing Impairment
Alcohol / Drug Misuse
Hospital Discharge

Funding & Fees

Hourly Visiting Care Fees: from £25.50

Bank Holiday and Doubled Handed fees apply

These prices are only a guideline, please contact Prudent Domiciliary Care to find out the exact price for your requirements.

Funding Types Accepted

Private Funding (Self-funded)
Direct Payments (from Local Authority/NHS)
~~Local Authority (Contracted Provider)~~
NHS (Contracted Provider)

Explain these funding types

Review from Mike W (Husband of Client) published on 21 April 2025 Submitted via Website • Report

Overall Experience

Started awful and went downhill from there.
First call on first day they were over an hour and a half late causing wife to miss hospital appointment that they were fully aware of.
Second visit first day damaged a wall cabinet by hitting it with hospital bed.
Tea call fitted sling wrong for transfer

to chair, couldn't empty a catheter bag and didn't put hoist on charge. Bed call only one member of staff attended the second didn't even turn up but still logged onto their app and stated he'd completed all tasks. Thats fraud. Company gave him a warning.
Day 2 of contract damaged arm rest of powerchair by leaving sling under it while trying to transfer. Tea call only one staff member again! I ended up assisting. This turns out to not be the last time. Company use a system called nurse buddy and constantly amend call times to make it appear the carers arrive on time when in fact they are over 2 hours late. In 3 weeks we've had 4 calls that went okay out of 84. A nightmare throughout.

Staff
Care / Support
Management
Treated with Dignity
Value for Money

Review from Darren D (Son of Client) published on 2 April 2025 Submitted via Website • Report

Overall Experience

My dad was diagnosed as at end of life in mid December 2024 and sadly he passed away in the first week of January. In that time, we had to get to grips with all of the CHC options available and we got connected to Prudent, and the incredible manager. She provided us with invaluable advice and support,

arranging home care within the first couple of days and then when Dad was hospitalized she liaised with the hospital to fast track 24 hour in home care were dad to need it. As it transpired, that was not the route we opted for but at no stage did the manager try persuading us or any form of selling, she was the epitome of care and support, generous with her time and advice and we will always be grateful to her and Prudent for our brief but intense interactions. If you are in an area supported by Prudent, then I would highly recommend you seek their services and support.

Staff
Care / Support
Management
Treated with Dignity
Value for Money

Review from Amy F (Daughter of Client) published on 10 December 2024 Submitted via Website • Report

Overall Experience

My dad is very well cared for by PBG. The lovely men and women that come in everyday always put a smile on my dad's face, he is always laughing when the carers are in. They always make sure to check in on my mum as well and make sure she is ok. Any concerns that I have are always dealt with straight

away by the office team who are always on hand, Dad loves it when the office staff are out to see him.

Staff
Care / Support
Management
Treated with Dignity
Value for Money

Review from D W (Client) published on 12 March 2024 Submitted via Website • Report

Overall Experience

Thank you for looking after me. Lovely carers. I am now back on my feet with the help of this company. I have recommended them to everyone at church. Always on time and someone at the end of the phone if there are any problems, which is very rare. I needed the manager and she called me right back. The

office staff are ok and doing their best to accommodate my times.

Staff
Care / Support
Management
Treated with Dignity
Value for Money

Prudent Domiciliary Care Reviews (4)

8.0

Prudent Domiciliary Care has a Review Score of 8.0 (7.957) out of 10, based on 4 reviews in the last 2 years.
Over all time Prudent Domiciliary Care has 4 reviews.

Order by:

Total of 4, showing 1-4

Current Review Score: 8.0 (7.957)

Overview of Review Score

The Review Score of 8.0 (7.957) out of 10 for Prudent Domiciliary Care is based on a) the Average Rating and b) the number of positive Reviews.

The Average Rating is 4.0 out of 5 from 4 Reviews in the last 24 months.
The score for the number of positive Reviews is 4.0 out of 5 from 3 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 3.957 for Prudent Domiciliary Care is calculated as follows: ( (17 Excellents x 5) + (6 Very Poors x 1) ) ÷ 23 Ratings = 3.957
5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for Prudent Domiciliary Care is based on 3 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 = 4
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.