Compassion First Home Care

The company staff have managed all house cleaning, laundry, bed making and personal assistance for tasks I am physically no longer able to perform.

It was a good day when we chose Compassion First for home care needs. Carers are patient, caring and kind - we would not want to be without them. Our loved one has dementia, and I recently witnessed a carer asking him the same question four or five times without a hint of impatience. We have confidence that if there were a problem, it would be discussed and dealt with. We would highly recommend Compassion First Home Care.

I can't speak highly enough of the care and support given to my mother by Compassion First. From the very first meeting, I felt assured of their professionalism and genuine desire to give my mother the best care possible in her own home, taking full account of her needs and treating her with the utmost respect as an individual. Her care team were amazing and very soon gained her confidence, so much so that she began to refer to the carers as her friends. The manager and team often went above and beyond, arranging collection of repeat medications and even visiting her in Hospital after a fall. I felt totally reassured that they were giving her the best care possible. I can highly recommend Compassion First for their excellent service.

Always satisfied with all persons I have had to help and they are always polite caring and helpful. All have been very polite professional and understanding.

Compassion First stepped in when we were really struggling to find a care package for my Dad after he had been in hospital. They have been brilliant at looking after my Dad. The staff are very helpful and caring. The service is always excellent and very reliable. The communication is great. Brandon and the team have gone above and beyond in helping to organise outings for my Dad. Would highly recommend!

Genuine 5 star service from everyone at Compassion First! The professional and personal care provided to mum is excellent. They go above and beyond in providing a great service. Would highly recommend them, a truly great company!

Lovely, friendly and efficient staff who always put my wife at ease. Treat her as an individual rather than just a customer. Very flexible in the support they can provide in an emergency. Would highly recommend them.

Compassion First have been amazing! We couldn't be more pleased with the service. They have been kind and caring towards my mum at a time when shes needed support. They are warm, compassionate and attentive!

Everyone is so helpful, all the staff mom has had contact with are extremely caring & understanding, as mom is quite deaf, they take time with her. All the contact i have with the team including owner ,office staff are excellent, nothing is too much trouble. I would highly recommend them. I would not cope without them.

We started using Compassion First to provide daily short duration home visits. We appreciated the flexibility in planning these. Over time as mums health worsened we relied more heavily on Maxine and her colleagues to provide increased levels of support including 24/7 care towards the end. We were extremely impressed and grateful for the professionalism and respect shown throughout. Thank you again

Compassion First have been supporting my husband's recovery since December 2024 and made their final visit today. They have been with us throughout a traumatic and stressful time and contributed much to his progress with both professionalism, kindness, and a sense of humour! Nothing has been too much trouble and we shall miss them, but are safe in the knowledge that, should circumstances change, we would not hesitate to call 'help' once again...

To all those involved- thank you. I know they will never know how much you've done for them- but I do and I'm so grateful. Thank you. Xx

Cannot fault Compassion First Homecare, whole experience was first class! From the day the care plan was developed to the weekly visits mom received, did not have a single problem or concern. The carer was always very kind and caring and made sure mom had everything she needed during the visits. All processes from changing the odd time of visit to paying invoices were simple and efficient and if mom needs any support going forwards we wouldn't go anywhere else! Thank you all

I would highly recommend them.

Compassion first home care have been great to deal with, professional and friendly with great staff looking after my father with a flexible approach for his needs. They have given fantastic advice and support to us finding the right level of care for him.

We first engaged Compassion First Home Care in November 2024 for my father who was post operative following surgery for diabetes complications. He and my mum are in an independent retirement community building and when I asked other residents and staff for recommendations, Compassion First overwhelmingly were suggested. My Dad was resistant (stubborn and proud) at first but very quickly accepted the help from all staff and always referred to them as patient, kind and understanding. They helped him shower and get dressed, sometimes made breakfast or a coffee for him, helped mum with ironing, changing sheets....whatever was needed to help them get started on their day. When needs increased, Compassion First were there to add additional shifts and couldn't have been more supportive. We all highly recommend the services of Compassion First Home Care.

Compassion First Home Care was a beacon of light at an emotional time when our family needed urgent support. Our request was actioned with immediate effect and a care plan was set up within hours. In the following weeks, the process was seamless and requests were considered efficiently. A special mention needs to be reserved for the carers who quickly created a professional but affectionate bond with my father. They made every situation achievable and the human connection was everything. In short, Compassion First Home Care provided impeccable support during a dark time and I recommend them all without hesitation.

Thank you to everyone at Compassion First Home Care, you are doing an amazing job.

Many thanks to the team; Compassion First comes highly recommended.

Wonderful, caring people, lovely, friendly staff. Very helpful.