Bluebird Care Burnley & Pendle

Suite 10, Bridgewater House, 8 Surrey Road, Nelson BB9 7TZ
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Top 20 award
9.9 26 Reviews
  • Bluebird Care Burnley & Pendle, Nelson
Bluebird Care has a national reputation for providing the highest quality care and has grown and grown. Bluebird Care is now one of the largest private providers of care at home in the UK and they take great pride in delivering the highest standards of care.

Bluebird Care prides itself on delivering personalised care and supports the implementation of personal budgets and choice; they are passionate about delivering the care that people want and focus entirely on meeting individual needs.

From thirty minutes to full live-in Bluebird Care Burnley and Pendle can accommodate all care needs from shopping and housework through to full personal care and end of life support.

All of the care workers undergo extensive training in all aspects of care provision and have enhanced disclosure clearance.
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Care Provided by Bluebird Care Burnley & Pendle

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: £32 – £34
  • Weekly Live-in Care Fees: £1500 – £1850

We accept top up on direct payments,, and offer waking nights and sleep in nights

These prices are only a guideline, please contact Bluebird Care Burnley & Pendle to find out the exact price for your requirements.

Contact Bluebird Care Burnley & Pendle to get a personalised quote.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Contact Bluebird Care Burnley & Pendle to get a personalised quote.

Good to Know

Group/Owner

Person in Charge

  • Nadya Parveen (Manager)

Bluebird Care Burnley & Pendle Reviews (26)

9.9

Bluebird Care Burnley & Pendle has a Review Score of 9.9 (9.875) out of 10, based on 15 reviews in the last 2 years.
Over all time Bluebird Care Burnley & Pendle has 26 reviews.

Overall Experience
  • 26
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  • 0
  • 0
  • 0
Date Published
  • 26
  • 4
  • 9
  • 15
  • 11
Reviewer Connection to Bluebird Care Burnley & Pendle
  • 9
  • 7
  • 6
  • 1
  • 1
  • 1
  • 1
Total of 26, showing 21-26
Review from Sheila T (Wife of Client) published on 27 October 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
After being fit and healthy all our lives, we suddenly found ourselves in need of help after being in hospital.
Our daughter, who lives in London, was obviously concerned and contacted Bluebird. We were taken under the nurse's wing from thereon. They are now considered friends and extended family.
In fact, our nurse was the first person I called when I felt very unwell and ended up in hospital urgent care.
Reply from Nadya Parveen, Director at Bluebird Care Burnley & PendleThank you very much for your review. We value these comments, which help us achieve our aim of providing the highest home care possible.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from S B (Daughter of Client) published on 2 October 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My siblings and I are highly delighted with the care that Bluebird Care in Pendle provide for our parents. The staff at Bluebird are reliable, punctual, genuinely caring, and provide an excellent standard of care to both parents, especially our Dad who has a number of complex health needs. They are
polite and respectful at all times and completely trust worthy. They are incredibly hard working and go beyond the call of duty to ensure our parents are kept safe and well. We are extremely grateful to them, not only for caring for our parents, but for the help and support that they give to the whole family. The management of the business is outstanding as well as the day to day care.
Reply from Nadya Parveen, Director at Bluebird Care Burnley & PendleGood afternoon,
Thank you for such a lovely review it means a lot to us knowing how you feel and that your loved ones are receiving quality care.
Best wishes,
Nadya
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Rachel M (Daughter of Client) published on 2 October 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
I can’t thank Bluebird Care enough. They are professional, friendly, have a great sense of humour and go above and beyond to create a good relationship with the client and family, an example of which is after meeting my dad and myself in the morning to discuss care, the manager also visited my mum in
hospital to make sure that she was happy with everything too.
They are reliable and always on time.
From the first visit, they felt like part of the family with their warmth and friendliness.
I highly recommend Bluebird Care.
Reply from Nadya Parveen, Director at Bluebird Care Burnley & PendleGood afternoon,
Thank you for such lovely words, we will always go above and beyond the norm to ensure loved ones are involved in their care and that family members are equally involved and that their thoughts and wishes are also factored in.
Kindest regards,
Nadya.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Sue H (Client) published on 25 September 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
As someone who has mobility issues and struggles to get out, I look forward to my sessions with Bluebird Care because it means I can get out and about with support.
It's really helping my wellbeing and is great for my mental health. It's good to have someone to talk to and laugh with, a breath of fresh
air in more than one way. I feel valued and cared for.
Reply from Nadya Parveen, Director at Bluebird Care Burnley & PendleGood afternoon,
Thank you for your kind words, we are delighted to hear that you are having an amazing time and that this is contributing positively to your mental health and well-being.
Kind regards,
Nadya
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Alice K (Client) published on 18 September 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Bluebird have been fantastic. I cannot fault them. My friend recommended them to me and it's been one of the best decisions I have made. They always arrive on time, no task is too big, they make me laugh and cheer me right up. They are absolutely amazing. Management listen to me and check in to see
how I am too. Thank you ladies.
Reply from Nadya Parveen, Registered Manager at Bluebird Care Burnley & PendleGood afternoon,
Thank you for your kind words, we strive to always provide gold standard care to each and every single one of our customers. I am extremely pleased that the care provided has exceeded your expectations. We look forward to carry on providing high levels of care.
Kindest regards,
Nadya
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Maureen H (Client) published on 18 September 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have loved being with Bluebird Care, the ladies are fantastic, they go above and beyond in everything they do. I was in a very low place and they cheered me right up. I can't thank them enough, you're all absolutely amazing, with every penny. Wholeheartedly recommend.
Reply from Nadya Parveen, Registered Manager at Bluebird Care Burnley & PendleGood afternoon,
Thank you for the lovely review, you are a pleasure to care for and I would like to personally thank you for having the trust in us to care and support you.
Without amazing customers such as yourself, we would not be where we are today.
kindest regards,
Nadya.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 9.9 (9.875)

Overview of Review Score

The Review Score of 9.9 (9.875) out of 10 for Bluebird Care Burnley & Pendle is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 15 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.9 out of 5 from 15 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 5.000 for Bluebird Care Burnley & Pendle is calculated as follows: ( (90 Excellents x 5) ) ÷ 90 Ratings = 5
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 0.5 Points for the second and third Positive Reviews, 0.25 Points for each of the next two Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.05, 7th = 0.05, 8th = 0.05, 9th = 0.05, 10th = 0.05, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025)

    The 5 points relating to the number of Positive Reviews for Bluebird Care Burnley & Pendle is based on 15 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4.875
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (4)

Meet the Team (2)

Nadya

Nadya Parveen

Job Title: Director/Registered Manager

Nadya set up Bluebird Care Burnley and Pendle with a clear vision, to provide a high-quality care service to be proud of. Nadya was previously a Police officer working for Lancashire Constabulary and has always worked with vulnerable adults and children and thrives in ensuring that our provision is the best it can be. We ensure our staff are highly skilled and trained to ensure we provide the highest quality of care to each individual.

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Abida Bi

Job Title: Deputy Manager

Abida has extensive knowledge and experience working in care, she is a very compassionate and caring individual who goes out of her way for others and is very supportive towards all involved in the care of an individual including family and friends.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Bluebird Care Burnley & Pendle to verify any information. View our terms and conditions. Bluebird Care Burnley & Pendle has an Enhanced Service - more info.