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Delore Care East Sussex

Caburn House, Unit 2, Brooks Road, Lewes BN7 2BY
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Care Provided by Delore Care East Sussex

Contract Durations

  • Ongoing / Long Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Other Care Provided

  • Dementia
  • Visual / Hearing Impairment

Good to Know

Group/Owner

Person in charge

  • Joseph Olaleye (Manager)
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Delore Care East Sussex Reviews (3)

6.3

Delore Care East Sussex has a Review Score of 6.3 (6.273) out of 10, based on 2 reviews in the last 2 years. Over all time Delore Care East Sussex has 3 reviews.

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Showing 3 reviews matching selected criteria
Review from S E (Son-in-law of Client) published on 15 October 2025 Submitted via Website
Overall Experience
The service we received was good and bad some of the carers were marvellous they would listen to my mother in laws needs and work with her and have a regular pattern when they arrived .
On a daily base they would keep to the same reteen and not rush to get out as quickly as possible.
Were offers would rush to get out as quick as possible and would change the ruteen every time they came in .
As dementia need stability in it and needs to have a pattern and reteen and to work with the client .

And not to bring in human rights in to the clients home when showering you have to prompt the client and work with them in a sense you have to ve come a friend and build a bond with them and one lady upset her so much we had to change provider and now we have new providers on board marvellous.

Reply from Joseph Olaleye, Director at Delore Care East Sussex

Thank you for your feedback. We're very sorry that your experience with us did not meet your expectations.At Delore Care, customer satisfaction, professionalism, and excellent service delivery are at the heart of what we do. Your feedback is well received - we take all comments seriously, and your...  

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Care / Support
Management
Treated with Dignity
Value for Money
Review from James B (Guardian of Client) published on 27 March 2025 Submitted via Website
Overall Experience

I have had a charming girl looking after me she is kind efficient and extremely helpful. Thank you Dolorecare we hope to continue using your company in the future. This takes a lot of strain off my partner who is also elderly.

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No Rating
Review from Sandra H (Daughter-in-law of Client) published on 25 January 2024 Submitted via Website
Overall Experience

We have been using Delore Care since June 2023. We have been very impressed by the quality of care that has been provided. The carers are punctual, efficient, friendly yet professional with well-developed interpersonal skills. Offering a high standard of person-centred care they also demonstrate flexibility when things need to change. As a family we are very grateful and would without hesitation recommend Delore Care to both friends and family.

Staff
Care / Support
Management
Treated with Dignity
Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 05 December 2024
Overall Good
  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Delore Care East Sussex to verify any information. View our terms and conditions. Delore Care East Sussex has a Basic Service - more info.