Caring@Home Swindon

Very happy with the full time care my mother receives. The carer is attentive, caring, thoughtful and caters for all my mum's household and personal needs. They have become a great companion to Mum, in fact, is basically one of the family. Billing is easy with the weekly invoice being sent and being paid for immediately. Always someone available on hand at office to answer any calls should we have any issues, which is very rare, and always accommodating to help.

I contacted the manager in May of this year for help with my father. We needed to move quickly to get him the support we needed and she could not have been more helpful. She worked at speed - often out of hours - to help us. She placed Dad with a carer who is understanding of his needs (dementia with Parkinson's) but also which matches his personality - had to be someone with a good sense of humour to get on with our family and reasonably robust in order to deal with Dad's needs. We have that. Dad gets on well with his carer, as does Mum, and he has become another member of our family. The service we received - and continue to receive - is second to none and, as an only child, I will always feel grateful to the manager and the team for the support they have given my parents - but also me. I feel we are a team and am constantly pleased I made that initial call.