Caremark Redbridge

G-11 Olympic House, 28-42 Clements Road, Ilford IG1 1BA
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9.5 10 Reviews
  • Caremark Redbridge, Ilford
Caremark Redbridge provide compassionate homecare services that enrich lives, and empower people to live independent lifestyles.
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Care Provided by Caremark Redbridge

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Nursing/Nurse Led Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 45 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Nursing / Nurse Led Care

  • Stoma Care

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

Unlocking Quality Homecare: Competitive Fees Tailored to Your Needs

Contact Caremark Redbridge to get a personalised quote.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Contact Caremark Redbridge to get a personalised quote.

Good to Know

Group/Owner

Person in Charge

  • Adelina Rosario (Managing Director)

Caremark Redbridge Reviews (10)

9.5

Caremark Redbridge has a Review Score of 9.5 (9.522) out of 10, based on 8 reviews in the last 2 years.
Over all time Caremark Redbridge has 10 reviews.

Overall Experience
  • 9
  • 1
  • 0
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Date Published
  • 10
  • 1
  • 5
  • 8
  • 2
Reviewer Connection to Caremark Redbridge
  • 3
  • 2
  • 2
  • 1
  • 1
  • 1
Total of 10, showing 1-10
Review from Julie P (Niece of Client) published on 25 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
We couldn't be more grateful for the exceptional care our 91-year-old uncle receives every single day. From the very beginning, the Caremark Team has shown genuine compassion, patience, and professionalism. The daily companionship has made such a positive difference in his life - not only ensuring
his needs are met, but also bringing warmth, conversation, and comfort to his days.
Nothing has ever been too much trouble. The caregivers consistently go above and beyond to make sure he is comfortable, happy, and well looked after. Their kindness and dedication truly shine through in everything they do.
Knowing that he is supported by such attentive and caring people gives our entire family complete peace of mind. We are incredibly happy and deeply grateful to have found such outstanding caregivers, and we would wholeheartedly recommend them to anyone looking for compassionate, reliable care for a loved one.
Reply from Adelina Rosario, Managing Director at Caremark RedbridgeThank you so much for taking the time to share such a wonderful message. Your kind and thoughtful words truly mean a lot.
We are sincerely grateful for your appreciation of our team and for the trust you have placed in us to care for your uncle. It is incredibly rewarding to know that our support, companionship, and commitment have made such a positive difference in his life and have given your family reassurance and peace of mind.
Your message has been shared with the team, who were absolutely delighted and very happy to read it and we genuinely thank you for your trust, support, and heartfelt recommendation.
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Review from Diana L (Relative of Client) published on 2 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We have hired Caremark agency carers several years ago and we were very pleased with reliability of the staff and flexibility considering at times we have given a very short notice,but the carer was found for my relative and we had a peace of mind always including in emergency situations. Thank you
to the caring hardworking staff working often long hours , but always keeping calm , professional and attentive towards the client. Big Thank You to the management and the amazing CEO- Owner of the Agency for looking after my very vulnerable family member. I was very pleased that we have finally found a good care agency in Barkingside and Chigwell area.
Reply from Adelina Rosario, Managing Director at Caremark RedbridgeThank you sincerely for your kind words and trust in Caremark Redbridge. I'm truly pleased to know that our team has been able to provide your family with peace of mind, reliability, and the care you deserve. Your appreciation means a great deal to both our carers and management, and it motivates us to continue delivering the highest standards of support.With gratitude,Owner & Managing DirectorCaremark Redbridge
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Review from Andrea O (Daughter of Client) published on 22 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
This review is so long overdue and I hope that it may help a little for those who need care at home.
Caremark Redbridge is an astoundingly good care company. The care and kindness all carers and managers have shown to my mum is exceptional. The carers all have the most obliging natures. Nothing is
too much trouble, they go out of there way to help and encourage my mum in all aspects of her daily life. They care for mum's personal needs superbly, and they go to immense lengths to prepare food and encourage her to eat. They are immediately aware of her changing moods and needs and always make her smile and feel safe and happy. Communication between myself and Caremark Redbridge managers and carers is excellent which is so important to me when I'm unable to be with my mum. They listen intently to my concerns about my mum's progressive dementia and always have the most amazing strategies for giving her the best life possible going forward.
I am so happy that I selected Caremark Redbridge
Reply from Adelina Rosario, Managing Director at Caremark RedbridgeThank you so much for your beautiful and heartfelt review. We deeply appreciate your kind words and we are truly touched by the trust you've placed in Caremark Redbridge.It is our absolute privilege to support your mum, and I'm so glad to hear that our carers and team have made such a positive impact on her daily life. We take great pride in delivering care that is not only professional but filled with compassion and attentiveness. Knowing that your mum feels safe, encouraged, and cared for means everything to us.Thank you again for taking the time to share your experience. Your feedback is incredibly encouraging for the whole team, and it truly inspires us to keep striving for the highest standards.
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Review from Stuart W (Son of Client) published on 19 May 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
The Caremark team have been invaluable in caring for our 92 year old father whose needs have changed hugely over the time they have been supporting him in his own home. The team's ability to resource the changes in his needs has been of great comfort both to our father and the wider family. A strong
bond has ,in particular , been formed with his lead carer Kalpa supported by the wider team who have the trust and faith of the whole family.
Reply from Adelina Rosario, Managing Director at Caremark RedbridgeThank you so much for your kind message. It truly means a great deal to all of us at Caremark to know that we have made a positive difference in your father's life and brought peace of mind to your family. We are pleased to hear of the strong bond that has developed with the carer and we will make sure your words of appreciation are shared with him and everyone involved in your father's care. We remain fully committed to continuing that care with the same compassion, consistency, and respect. Thank you again for your trust and kind words, they inspire us every day.
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Review from J W (Daughter of Client) published on 9 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad has been using Caremark services for nearly two years and we have recently needed to increase the care required. This has all been arranged and implemented smoothly and is running effectively.
Dad has had two consistent carers who are always friendly, caring and willing to help dad. We have
also found the management to be approachable and amenable to dad's changing requirements.
We are very happy with their care.
Reply from Adelina Rosario, Managing Director at Caremark RedbridgeThank you so much for your kind feedback. We're delighted to hear that your dad is receiving consistent, compassionate care and that the transition to increased support has gone smoothly. We truly value your trust and will continue to do our best to meet your dad's evolving needs.
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Review from Lea P (Partner of Client) published on 16 September 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Caremark provided great care for my Partner, who was terminally ill. He sadly passed away in early August. I would like to thank a particular member of staff, who was caring, polite, and always punctual and attended to my Partner's needs for the past 8 months. I also want to thank the managing director
and another member of staff for their input, ensuring my Partner was well looked after.
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Review from Alexander A (Client) published on 26 July 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have been using Caremark, Redbridge service for the last few months. The company management and care are excellent. The carer is well mannered, very prompt on timing, respectful and efficient in doing duties, and always smiling. I feel confident and safe.
Reply from Adelina Rosario, Managing Director at Caremark RedbridgeThank you from the bottom of our hearts for your lovely review! We are delighted to hear that you are pleased with our care service. Your kind words bring us immense joy and inspire us to keep delivering exceptional care.
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Review from Amyn N (Client) published on 10 April 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Very friendly and supportive management. Ease of contact with supportive staff. The carer is reliable and friendly also prompt and not adverse to doing various tasks.
Reply from Adelina Rosario, Managing Director at Caremark RedbridgeThank you for your kind words and feedback. We're thrilled to hear about your positive experience with our homecare services. Your satisfaction is our utmost priority. We look forward to continuing to serve you with excellence. Thank you again for choosing us.
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Review from Mark S (Son of Client) published on 14 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am writing to thank you and your team for the support you all gave my mother in the few days prior to her passing away.
Mum’s health and mobility deteriorated so rapidly that it was difficult for me to react quickly enough to provide the support she needed, especially as I am so far away. But following
our call late on Friday and your team meeting with Mum on Monday the speed and support you provided was truly exceptional.
With no notice you managed to immediately provide a carer who delivered sensitive, friendly, and comforting support to Mum, ensuring she was looked after and safe. Mum’s last few hours were spent with your carer, having breakfast, happily chatting and getting ready for the day.
Of course, ultimately Mum died at hospital due to her age and ill health, but I will always be grateful for the quality of care and professionalism your team provided to make Mum’s last few hours so comfortable.
Reply from Adelina Rosario, Managing Director at Caremark RedbridgeThank you, for your kind words. Although we had a brief opportunity to provide care to your mum but those valuable moments shared with your mum and her carer have truly left memories which will be cherished. Thank you for taking time out for the review which is really appreciated and which will go a long way to motivate our team. Once again thank you for choosing Caremark.
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Review from Geoffrey L (Client) published on 4 December 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am very happy with the level of care provided by Caremark Redbridge. Excellent level of communication between carer and client, very punctual and reliable service, respect and dignity shown. Highly recommend, yes maybe over 200.
Reply from Adelina Rosario, Managing Director at Caremark RedbridgeThank you so much for taking your time to share your positive experience. Your review was incredibly heartwarming and means a lot to us. At Caremark Redbridge we strive to offer compassionate and personalised care to each of our clients. It fills us with immense joy and satisfaction that we have made a positive impact on your life. We are glad to be a part of your care journey and look forward to continuing to support you with the highest standards of service.
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Current Review Score: 9.5 (9.522)

Overview of Review Score

The Review Score of 9.5 (9.522) out of 10 for Caremark Redbridge is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 8 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.7 out of 5 from 8 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.872 for Caremark Redbridge is calculated as follows: ( (41 Excellents x 5) + (6 Goods x 4) ) ÷ 47 Ratings = 4.872
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 0.5 Points for the second and third Positive Reviews, 0.25 Points for each of the next two Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.05, 7th = 0.05, 8th = 0.05, 9th = 0.05, 10th = 0.05, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025)

    The 5 points relating to the number of Positive Reviews for Caremark Redbridge is based on 8 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.05 + 0.05 + 0.05 = 4.65
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (1)

Meet the Team (1)

Adelina

Adelina R Rosario

Job Title: Managing Director Joined: 2023

I hold a Bachelor’s degree in Sociology and have extensive experience working with local communities and children. My professional background spans several sectors, including hospitality, marketing, aviation, and accounting and finance, which has equipped me with strong interpersonal, organisational, and analytical skills.


Driven by a deep passion for delivering high-quality, person-centred care, I made a conscious career transition into social care to pursue work that aligns with my values. I am committed to making a meaningful difference in people’s lives by upholding the Caremark ethos, delivering professional and compassionate care, and supporting individuals within the local community to live enhanced, fulfilling lives.

Frequently Asked Questions about Caremark Redbridge

How many Carers does Caremark Redbridge employ?

Caremark Redbridge employs 12 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Caremark Redbridge to verify any information. View our terms and conditions. Caremark Redbridge has an Enhanced Service - more info.