Radfield Home Care Bath, Keynsham & Radstock

37 Upper Bloomfield Road, Bath BA2 2RY
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9.9 10 Reviews
Radfield Home Care Bath, Keynsham & Radstock, named amongst the best home care groups in the country, brings exceptional home care and live-in care services to the Bath, Keynsham and Radstock areas.

Radfield’s care services are tailored to each person’s specific requirements, following a customised care plan. They ensure that every care recipient is treated with the utmost respect and dignity, with their skilled Care Professionals providing individually tailored support.

Radfield Home Care has earned awards such as a 2024 group Top 20 accolade from homecare.co.uk and was honoured as the “Outstanding Home Care Group of the Year” at the 2023 Home Care Awards. Their exceptional Care Professionals are the backbone of their quality service, characterised by their dedication, warmth, honesty, and community spirit.

Anyone wanting to learn more about the positive impact Radfield Home Care Bath, Keynsham & Radstock could have on them and their loved ones is encouraged to reach out. They are always available to provide the assistance and support needed, whenever it is required.
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Care Provided

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: £36 – £38

Charge prices are tailored to customers, following a care consultation.

These prices are only a guideline, please contact Radfield Home Care Bath, Keynsham & Radstock to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Good to Know

Person in charge

  • Christina Maria Trevenio-Steiner (Owner/Director)

Radfield Home Care Bath, Keynsham & Radstock Reviews (10)

9.9

Radfield Home Care Bath, Keynsham & Radstock has a Review Score of 9.9 (9.900) out of 10, based on 10 reviews in the last 2 years. Over all time Radfield Home Care Bath, Keynsham & Radstock has 10 reviews.

Overall Experience

  • 9
  • 1
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Date Published

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Review from K A (Husband of Client) published on 20 August 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very satisfied with the service provided. My wife has never complained about the carers during the time they have been coming.

Reply from Maria Christina Trevenio-Steiner, Director at Radfield Home Care Bath, Keynsham & Radstock

Thank you so much for taking the time to provide a review of our service; your feedback means a great deal to us. It is always our pleasure to support your wife, and we will be sure to pass your kind words on to our wonderful team.

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Review from J Y (Daughter of Client) published on 15 May 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Great attention to detail. Client treated in a friendly and sympathetic way. The client's physical comfort , safety and well-being are always at the front of the carers mind. Very pleased and would definitely recommend.

Reply from Maria Christina Trevenio-Steiner, Director at Radfield Home Care Bath, Keynsham & Radstock

Thank you very much for taking the time to review our services; we truly appreciate your feedback.It is always a pleasure to support your mother. Your is a delightful person to talk to, and being able to support her in a way that ensures her comfort, safety, and happiness is incredibly rewarding for us. Her love for her family is often a topic of our conversations with her.Our team is always eager to provide more than just care duties, as companionship is a vital part of our "Be There for You" ethos. I will be sure to share your wonderful feedback with the entire team.

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Review from Juliet B (Sister of Client) published on 17 April 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother has several care providers over the years - Radfield Home Care were by far the best. They gave fantastic physical care and also built up a personal connection so that both my brother and I considered them as friends. I always felt they had his best interests at the centre of his care. They
stepped in at short notice when needed and took on the responsibility for ordering things such as continence pads. I feel privileged to have worked with this brilliant team of carers.

Reply from Maria Christina Trevenio-Steiner, Director at Radfield Home Care Bath, Keynsham & Radstock

Thank you so much for your wonderful review; it means a great deal to us.We truly enjoys looking after him, and we always aim to provide the best quality of care through a person-centered approach. Building a strong relationship with him, yourself, the family and gaining trust was especially rewarding, and we appreciate the recognition from everyone involved. This is the reason why we do what we do. The team will be thrilled to read your kind words. Thanks once again.

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Review from O B (Relative of Client) published on 25 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My uncle was cared for by Radfield for the last few months of his life and they made such a difference. Even though it was it was only a few months they built up a relationship with both him and family members. They always made sure he had choice over his meals which were freshly made by one of the
team. I would highly recommend this firm to anyone looking for at home care.

Reply from Maria Christina Trevenio-Steiner, Director at Radfield Home Care Bath, Keynsham & Radstock

Thank you so much for this wonderful review and recommendation, your kind words mean so much to all of us. We are delighted that our team has made such a positive impact into your uncle's life. It's a privilege to support him the care that he deserve, he is going to be missed by everybody. Best wishes from all of us.

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Review from N B (Friend of Client) published on 7 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My friend is happy with the service provided by Radfield Home Care Bath. My friend found the fact that she doesn't drop pills (medication) was very helpful, she is well cared of. My friend is happy to recommend Radfield Home Care Bath. She felt safe getting up and down the stairs.

Reply from Maria Christina Trevenio-Steiner, Director at Radfield Home Care Bath, Keynsham & Radstock

Thanks so much for spending the time to help our client write a review. It's good to know that she has a wonderful friend who supports and take care for her. She was always a joy to care for and at 97 she has an incredible mind with great sense of humour. She has thought us some life lessons which we didn't even think of, great experience for us to care for V and always a pleasure to support you both.

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Review from I W (Client) published on 12 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very happy with the service, came at the right time, always give me the best and most professional carers. Would definitely recommend to people who ask for care. I needed to get my confidence back for living on my own and getting moving again, and go to the shops. With the help from Radfield Home Care
Bath, Keynsham & Radstock I feel confident again. I will contact again if I require support.

Reply from Maria Christina Trevenio-Steiner, Director at Radfield Home Care Bath, Keynsham & Radstock

Thank you so much for taking the time to review our service. It is always our pleasure to support you every morning, seeing your progress and your confidence to be able to do it all by yourself again and be able to go out on your own. This is the reason why we love what we do and seeing success stories like this is so rewarding. As promised, we will continue to keep in touch to see how you are keeping well on your own.

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Review from R B (Client) assisted by family/friend published on 14 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This firm has gone above and beyond. Superb care at all times. Always attending to my special reports - even when I am being grumpy!
Highly recommended.

Reply from Maria Christina Trevenio-Steiner, Director / Owner at Radfield Home Care Bath, Keynsham & Radstock

Thank you so much! And for recommending us too. It is always so rewarding for us to know that we have done well and have dealt with your emergency needs even at last minute "Rapid Response" It's great to hear that the level of customer service and organisation within the team is at a high level. We will of course pass this on to the team, who I know will be very proud. Best Wishes

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Review from A P (Son of Client) published on 19 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mother has been provided excellent daily care from Radield. They check in on her every morning to check that she is well, dressed and clean. They ensure that she has taken her medication and help her with breakfast and to plan the meals ahead. Her carers have been kind, considerate and friendly and
have been proactive in suggesting ways they can improve her care. The regular communication through the app and messaging app has been excellent. I couldn't fault them!

Reply from Maria Christina Trevenio-Steiner, Director at Radfield Home Care Bath, Keynsham & Radstock

Thank you so much for taking the time to review our service and your kind words. It is always our pleasure to support your mum and we are pleased to see your mum smiling and happy to see us. We are so delighted that everything is working well for the family and that you find the communication very useful. Your wonderful feedback will be passed to our amazing team, particularly to your mum's regular care professional. Kind regards.

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Review from Sylvia W (Client) published on 9 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Radfield has given me the service I needed. I can manage my personal care but it is an advantage to have a carer nearby (outside) the bathroom when I shower and the bathroom floor mopped and grab rails, shower pipes and basin rubbed over. It is helpful to have the bed made and toast and tea prepared
by the carer and cuts the time it would take me to get downstairs from an hour to half an hour and less stressed. Thank you.

Reply from Maria Christina Trevenio-Steiner, Director at Radfield Home Care Bath, Keynsham & Radstock

Thank you so much for taking the time to send us a review. We always aim to give the highest service and keep our clients happy. We appreciate all feedback and are always looking for ways to improve our service.

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Review from Mike M (Son of Client) published on 9 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Thank you so much for the wonderful care you gave my dad. Every aspect of your service was first-rate, combining absolute professionalism with skills such as putting Dad and his family at the centre of everything and demonstrating kindness throughout. Despite being Dad's carer for a short period, we
all felt we had known you for years. Your impact was that considerable.

Reply from Maria Christina Trevenio-Steiner, Director at Radfield Home Care Bath, Keynsham & Radstock

Thank you so much for your kind words and for taking the time to review our service. I can personally recall some of the laughter that was shared and your dad's remarkable life stories and felt that we've known your family for years. It was our greatest pleasure to support your dad, and your whole family were incredibly wonderful. Thank you for choosing Radfield Home Care Bath. We wish you and the whole family the very best.

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Current Review Score: 9.9 (9.900)

Overview of Review Score

The Review Score of 9.9 (9.900) out of 10 for Radfield Home Care Bath, Keynsham & Radstock is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 10 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 10 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.900 for Radfield Home Care Bath, Keynsham & Radstock is calculated as follows: ( (55 Excellents x 5) + (4 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 60 Ratings = 4.9

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Radfield Home Care Bath, Keynsham & Radstock is based on 10 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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News (0)

News

Previous Events

There are no previous events for Radfield Home Care Bath, Keynsham & Radstock

Awards / Recognitions (8)

Top 20 Large & Mid-size Home Care Groups 2025

Recipient: Radfield Home Care

Date: Friday 30 May 2025 More details

Top 20 Large & Mid-size Home Care Groups 2024

Recipient: Radfield Home Care

Date: Friday 31 May 2024 More details

Top 20 Large & Mid-size Home Care Groups 2023

Recipient: Radfield Home Care

Date: Wednesday 31 May 2023 More details

Meet the Team (1)

Christina Maria

Christina Maria Trevenio-Steiner

Job Title: Owner/Director

Joined: 2023

Christina has over 20 years of experience in business management and leadership in the retail industry and a proven track record of leading a team and branch to success. She has worked with a range of premium designer retailers, including Boux Avenue, and Hobbs.

An adaptable person who can easily bend to adjust to new conditions or circumstances. Whenever there is a change in the business or with clients, Christina flows with the change, carrying out the duties to find a suitable solution that works for all.

How has your background prepared you for your new role at RHC?
“My previous role as a manager has given me a great opportunity to work with different groups of people, understanding their needs and the challenges on a daily basis. The ability to listen with empathy and communicate effectively helped me build their trust to resolve any issues.

I took a job as a Care Assistant in a Care Home in Bath in March 2023, to gain experience and to learn the rules and regulations within the care sector. This has given me a chance to learn new skills, and an opportunity to experience what it’s like to be caring for someone as well as working with a great team. I’ve learned that caring is not just doing what you have to do in your job role, it is also communicating, getting to know the person and giving them confidence, by showing how important they are and having that responsibility in someone’s life. It is the most fulfilling thing to do as a care assistant.

Being a care assistant has also made me realise that everyone is special in their own way and deserves to be treated the same way you would want to be treated. In life, we all need someone to talk to and I feel very privileged to be that person, to be with them when they need it the most.”

What has inspired you to want to be involved in the adult social care sector?
“I find inspiration to work in the social care sector through my own experience looking after family members and a friend who needed care. I grew up with grandparents around, this is a common culture in the Philippines to look after our elders in the comfort of our own home. When I came to the UK to reunite with my parents, I discovered that it was a very different situation here. Instead, retirement homes are being introduced to accommodate and support the elderly.

Helping others made me feel good as I also miss having my grandparents around. Being able to assist someone and put a smile on their face is what motivates me to achieve great things.

Working as a care assistant can be a very rewarding career which allows you to have a real positive impact on people’s lives. People helping people, working in healthcare, whether directly or indirectly to another person, you will be changing lives and the lives of their families to have the quality of life they desire.”
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Frequently Asked Questions about Radfield Home Care Bath, Keynsham & Radstock

What Type of Services does Radfield Home Care Bath, Keynsham & Radstock offer?

Radfield Home Care Bath, Keynsham & Radstock offers Home Care.

How many Carers does Radfield Home Care Bath, Keynsham & Radstock employ?

Radfield Home Care Bath, Keynsham & Radstock employs 3 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Radfield Home Care Bath, Keynsham & Radstock to verify any information. View our terms and conditions. Radfield Home Care Bath, Keynsham & Radstock has an Enhanced Service - more info.