Dignity Express Health Care

53 Hillmorton Road, Coventry CV2 1FT
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8.6 3 Reviews
  • Dignity Express Health Care, Coventry
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Care Provided by Dignity Express Health Care

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Medication Assistance (Oral)
  • Companionship

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Cancer Care
  • Palliative / End of Life Care
  • Mental Health Condition
  • Physical Disability
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: from £18.75

Our fees may varies depending on the needs of the client.

These prices are only a guideline, please contact Dignity Express Health Care to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
Explain these funding types

Good to Know

Owner

  • Dignity Express Health Care Ltd

Person in Charge

  • Nkeng Forcho (Manager)
Are you the Owner/Manager of Dignity Express Health Care? View your Advertising Options

Dignity Express Health Care Reviews (3)

8.6

Dignity Express Health Care has a Review Score of 8.6 (8.647) out of 10, based on 3 reviews in the last 2 years.
Over all time Dignity Express Health Care has 3 reviews.

Overall Experience
  • 2
  • 1
  • 0
  • 0
  • 0
Date Published
  • 3
  • 0
  • 0
  • 3
  • 0
Reviewer Connection to Dignity Express Health Care
  • 2
  • 1
Total of 3, showing 1-3
Review from M K (Client) published on 20 August 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My carer was excellent - very caring - a tremendous help.
Reply from Michael Nkeng, Manager at Dignity Express Health Care
We so much appreciate your feedback and thank you for your honest opinion.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Pamela M (Daughter of Client) published on 15 May 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
When I ring Dignity the lady has been very caring and very helpful and has done her best to meet Mum’s needs. The carers have been lovely with Mum who can be extremely difficult.
Thank you all for all your help. Mum liked the lady carers but having said that the gentleman who helped her this month
has been very caring and has visited her in hospital which Mum liked. So thank you all.
Reply from Michael Nkeng, Manager at Dignity Express Health Care
We appreciate your feedback. Dignity Express Health Care are fully committed to providing the highest standard of care. Your feedback will help us to do things differently.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Dawn G (Daughter of Client) published on 11 April 2024 Submitted via Website • Report
Overall Experience 4.0 out of 5
The visiting care staff at Dignity Express Health Care are very courteous, pleasant and friendly. They will always call if they have a concern for Mum's welfare, which is very reassuring and they are always kind and respectful towards her, which counts for a lot. Generally the communication is good
from the office and the owner of the company. They make sure that there is covering staff if one of the professional carers cannot attend for any reason and they follow up any queries fairly promptly. I would recommend this company as a home care provider.
Reply from Michael Nkeng, Manager at Dignity Express Health Care
We so much appreciated your feedback. Dignity Express Health Care LTD is committed to providing the highest level of services and ensuring the safety and well-being of all clients.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 8.6 (8.647)

Overview of Review Score

The Review Score of 8.6 (8.647) out of 10 for Dignity Express Health Care is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.6 out of 5 from 3 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.0 out of 5 from 3 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.647 for Dignity Express Health Care is calculated as follows: ( (12 Excellents x 5) + (4 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 17 Ratings = 4.647
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Dignity Express Health Care is based on 3 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 = 4
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (0)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Dignity Express Health Care

What Type of Services does Dignity Express Health Care offer?

Dignity Express Health Care offers Home Care.

How many Carers does Dignity Express Health Care employ?

Dignity Express Health Care employs 15 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Dignity Express Health Care to verify any information. View our terms and conditions. Dignity Express Health Care has an Basic Service - more info.