Caremark Lewes & Wealden

Following a successful career in sales and sales management, and as Managing Director for a distribution business, Mark decided it was time for a complete change and wanted to join an industry where “people” were at the very core of the business.

In 2021, Mark joined Caremark’s head office team, as their Director of Franchise Recruitment, and saw at first hand the fantastic care and support services that Caremark offices provided to local communities across the UK.

Mark could see how much people of all walks of life rely on Caremark’s care assistants and care teams, not only the individuals who are receiving Caremark’s care and support, but also for providing comfort and reassurance to their families and friends.

In Mark’s opinion, “Caremark have the best values, culture, expertise, passion and commitment to make life better for thousands of people.”

He was so impressed with the business concept and company values that he decided to set up his own Caremark office in Newhaven, to provide companionship, care and support services to those across the Lewes and Wealden North region.

Mark wants to ensure that his team deliver the very best care to everyone within the community. He passionately believes that everyone should have the right to remain living in their own home and be given the care and assistance to do so as safely and securely as possible.

Respecting the rights and values of his customers and improving their quality of life is the number 1 priority for Mark and his team.

To achieve this, he knows that his own team must share the same values and beliefs, and must be fully supported with the right training, motivation and career opportunities.

Mark spends his free time with his wife and their two dogs, seeing family and friends, spinning at the gym and watching rugby.

Carol has spent almost 24 years doing what she loves most: supporting people across health and social care.

Carol started as a Care Assistant within home care and worked her way up to become the Registered Manager, proudly achieving her Level 5 qualification in Leadership and Management for Health and Social Care along the way.

Over the years, Carol has gained a real understanding of what it takes to deliver outstanding care: listening, compassion, and always putting people first.

She’s passionate about creating an environment where everyone feels safe, valued, and truly cared for.

Carol loves working with teams who share her commitment to kindness and high-quality support, and she leads with positivity, empathy, and a genuine desire to make a difference every day.

Diane started her career in the Health and Social Care sector over 35 years ago, gaining a significant and wide range of skills and experience during this time, which she brings to the Caremark Lewes and Wealden team.

Working in a variety of different social care settings throughout her career, which have included the Lewes Victoria Hospital, domiciliary care and care homes. Also for a significant period, working at an East Sussex Foundation residential setting, for children and young adults with complex disabilities.

Diane has achieved her Level 4 Diploma in Health and Social Care and other qualifications which include End of Life Care, Dementia Care and Understanding Behaviour that Challenges.

Diane joined Caremark Lewes and Wealden in January 2024, and as our Field Care Supervisor, her role involves supervising and supporting our wonderful team of Care Assistants with their customers.

She is also the first point of contact in meeting all of our potential customers and their families, to build trust and develop a comfortable and rewarding relationship from the very start.

In Diane’s own words, “I really enjoy both roles because it helps me stay up to date on the latest practices and policies, and also keeps me in touch with the caring aspect of my job. I believe this makes me a more compassionate and competent professional and individual.”

When not working, Diane loves spending time with her family, and watching her grandson growing up, then to help with relaxation she completes diamond art paintings as well as pottering about in her garden!