Right at Home (Bexley & Dartford)

The Nucleus, Brunel Way, Dartford DA1 5GA
Review Us
9.9 31 Reviews
  • Right at Home (Bexley & Dartford), Dartford
Right at Home Bexley & Dartford offers exceptional care services to people in the local area, supporting them to live independently in their own homes and as part of the community.

Their services are designed to cater to a diverse range of needs, including quality elderly care, companionship care, support for people who live with dementia, personal care and hygiene services, complex care at home, in-home respite care, and bespoke home care after-hospital services.

Care is delivered by highly trained CareGivers and is centred around the individual's needs, lifestyle, and preferences so as to best support their wellbeing.

Right at Home takes great pride in the following achievements:

- Supported over 12,500 Clients and their families across the UK.

- Delivered over 10.2 million hours of care.

- Earned a total of 56 awards in recognition of their dedication.

Care Provided

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 60 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: £30 – £35

The cost of Right at Home Bexley & Dartford service is competitively priced and is designed to improve the quality of life. The company will be able to offer your precise costs at the assessment, however, until then, the below may give you an insight into the potential cost of one-to-one personalised care.


Please contact the company or complete the contact, if you would like to book a time to meet (this is called a care assessment). This is an opportunity for you to ask questions, and for the assessor to find out more about you or your loved one's care requirements.

These prices are only a guideline, please contact Right at Home (Bexley & Dartford) to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Good to Know

Group/Owner

Person in charge

  • Nicola Mesnard (Manager)

Right at Home (Bexley & Dartford) Reviews (31)

9.9

Right at Home (Bexley & Dartford) has a Review Score of 9.9 (9.917) out of 10, based on 31 reviews in the last 2 years.
Over all time Right at Home (Bexley & Dartford) has 31 reviews.

Overall Experience
  • 29
  • 2
  • 0
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Date Published
  • 31
  • 13
  • 21
  • 31
  • 0
Reviewer Connection to Right at Home (Bexley & Dartford)
  • 11
  • 6
  • 5
  • 4
  • 2
  • 1
  • 1
  • 1
Total of 31, showing 1-20
Review from D O (Client) published on 29 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
They have been amazing for me. The communication between myself and the team has been great which makes me feel comfortable. My care worker has been wonderful and given me quality service. They always treat me with dignity and give me the same person so I and my family have built up a great rapport.
I would definitely recommend them.
Reply from Adnan Zakaullah, Managing Director at Right at Home (Bexley & Dartford)

Thank you for your kind words about Right at Home Bexley & Dartford. We're thrilled to hear our caregivers have been a beacon of support for you. It's our privilege to assist in making a positive difference in your lives. Your feedback is greatly appreciated and motivates us to continue providing compassionate care.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from S M (Husband of Client) published on 19 August 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The three ladies who care for my wife are truly exceptional - always kind, compassionate and respectful, as she nears the end of her life. They support her with great tenderness and dignity. A small suggestion - a uniform or name badge could add more professionalism, though it in no way takes away from
the outstanding care they provide.
Reply from Adnan Zakaullah, Managing Director at Right at Home (Bexley & Dartford)

Thank you for your kind words about Right at Home Bexley & Dartford. We're thrilled to hear our caregivers have been a beacon of support for you. It's our privilege to assist in making a positive difference in your lives. Your feedback is greatly appreciated and motivates us to continue providing compassionate care.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from C O (Daughter of Client) published on 19 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum's carer is excellent with her. He knows just how she likes her coffee and tea. He always encourages mum to try and eat well. He is always polite and caring, and takes so much time to chat with mum, he makes her laugh all the time. He really helps mum around the house and goes above and beyond
to fulfil her needs and requirements. He is very professional and we are so thankful he is here to help mum when we are not able.
Reply from Adnan Zakaullah, Managing Director at Right at Home (Bexley & Dartford)

Thank you for your kind words about Right at Home Bexley & Dartford. We're thrilled to hear our caregivers have been a beacon of support for you. It's our privilege to assist in making a positive difference in your lives. Your feedback is greatly appreciated and motivates us to continue providing compassionate care.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from E V (Mother of Client) published on 28 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Have a brilliant support worker. Tts not just care but partnership that genuinely lights up my sons world.
Reply from Adnan Zakaullah, Managing Director at Right at Home (Bexley & Dartford)

Thank you for your kind words about Right at Home Bexley & Dartford. We're thrilled to hear our caregivers have been a beacon of support for you. It's our privilege to assist in making a positive difference in your lives. Your feedback is greatly appreciated and motivates us to continue providing compassionate care.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Linda S (Partner of Client) published on 17 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care is exceptionally good. Carers professional at all times. Communicate well. Very supportive allowing person having care to be themselves. Not lose their dignity and show them respect. Management are exceptional assisting family where neccessary. I strongly recommend this care at home to anyone
needing it.
Reply from Adnan Zakaullah, Managing Director at Right at Home (Bexley & Dartford)

Thank you for your kind words about Right at Home Bexley & Dartford. We're thrilled to hear our caregivers have been a beacon of support for you. It's our privilege to assist in making a positive difference in your lives. Your feedback is greatly appreciated and motivates us to continue providing compassionate care.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Sean B (Son of Client) published on 9 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We had carer in to help my mother for 2 weeks. From the staff in the office to the carers that helped my mother. I cannot thank them enough. The service was excellent.
Reply from Adnan Zakaullah, Managing Director at Right at Home (Bexley & Dartford)

Thank you for your kind words about Right at Home Bexley & Dartford. We're thrilled to hear our caregivers have been a beacon of support for you. It's our privilege to assist in making a positive difference in your lives. Your feedback is greatly appreciated and motivates us to continue providing compassionate care.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Gayle C (Daughter of Client) published on 29 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
After having previous carers who were not completely good, I was very pleased by this group, they displayed professional qualities and are very through.
They provided support to me as well as my Dad and I would have no problem in recommending them. The managers were also of great help and I consider
us lucky to have found them
Reply from Adnan Zakaullah, Managing Director at Right at Home (Bexley & Dartford)

Thank you for your kind words about Right at Home Bexley & Dartford. We're thrilled to hear our caregivers have been a beacon of support for you. It's our privilege to assist in making a positive difference in your lives. Your feedback is greatly appreciated and motivates us to continue providing compassionate care.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from S B (Client) published on 29 April 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
On time, efficient, very pleasant and friendly.
Reply from Adnan Zakaullah, Managing Director at Right at Home (Bexley & Dartford)

Thank you for your kind words about Right at Home Bexley & Dartford. We're thrilled to hear our caregivers have been a beacon of support for you. It's our privilege to assist in making a positive difference in your lives. Your feedback is greatly appreciated and motivates us to continue providing compassionate care.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from A H (Wife of Client) published on 16 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband was treated with dignity and they worked really hard they made him clean and comfortable. My husband looked forward to his wash in the morning. I cannot thank the staff enough; they were absolutely brilliant, advising me how to turn him and getting the right equipment. They respected his
opinion and if he needed a break, they would stop until he was ready. Thank you so so much. The team were absolutely brilliant.
Reply from Adnan Zakaullah, Managing Director at Right at Home (Bexley & Dartford)

Thank you for your kind words about Right at Home Bexley & Dartford. We're thrilled to hear our caregivers have been a beacon of support for you. It's our privilege to assist in making a positive difference in your lives. Your feedback is greatly appreciated and motivates us to continue providing compassionate care.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from B O (Client) published on 7 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have nothing but praise for my carer. He is very efficient and likable. I give him ten out ten.
Reply from Adnan Zakaullah, Managing Director at Right at Home (Bexley & Dartford)

Thank you for your kind words about Right at Home Bexley & Dartford. We're thrilled to hear our caregivers have been a beacon of support for you. It's our privilege to assist in making a positive difference in your lives. Your feedback is greatly appreciated and motivates us to continue providing compassionate care.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Helen W (Daughter of Client) published on 7 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Having such a wonderful carers in has made an incredibly difficult time a lot easier.
I cannot thank the team enough for the care they have provided for my mum during her end of life journey. They have shown compassion, kindness and professionalism. The carers took the time to truly get to know my
mum as a person, treating her with dignity and respect, picking up her wonderful sense of humor and managing to bring moments of laughter. Having a consistent team has made a huge difference. I'm very grateful for all the support.
Reply from Adnan Zakaullah, Managing Director at Right at Home (Bexley & Dartford)

Thank you for your kind words about Right at Home Bexley & Dartford. We're thrilled to hear our caregivers have been a beacon of support for you. It's our privilege to assist in making a positive difference in your lives. Your feedback is greatly appreciated and motivates us to continue providing compassionate care.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from G V (Wife of Client) published on 7 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very pleased with service, lovely people to talk to, excellent care for my husband's needs.
Reply from Adnan Zakaullah, Managing Director at Right at Home (Bexley & Dartford)

Thank you for your kind words about Right at Home Bexley & Dartford. We're thrilled to hear our caregivers have been a beacon of support for you. It's our privilege to assist in making a positive difference in your lives. Your feedback is greatly appreciated and motivates us to continue providing compassionate care.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Alan R (Husband of Client) published on 7 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My wife's mobility and memory are not good and she needs help bathing and dressing. Since we have had Rigth at Home carers every day except Sundays life has become much easier. The carers are kind, helpful, very supportive and are gentle and respectful. I am very satisfied and pleased with the help
we get.
Reply from Adnan Zakaullah, Managing Director at Right at Home (Bexley & Dartford)

Thank you for your kind words about Right at Home Bexley & Dartford. We're thrilled to hear our caregivers have been a beacon of support for you. It's our privilege to assist in making a positive difference in your lives. Your feedback is greatly appreciated and motivates us to continue providing compassionate care.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from L W (Wife of Client) published on 12 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Care package was put in place very quickly cannot fault anything.
Reply from Adnan Zakaullah, Managing Director at Right at Home (Bexley & Dartford)

Thank you for your kind words about Right at Home Bexley & Dartford. We're thrilled to hear our caregivers have been a beacon of support for you. It's our privilege to assist in making a positive difference in your lives. Your feedback is greatly appreciated and motivates us to continue providing compassionate care.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from H Y (Granddaughter of Client) published on 4 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very friendly and always on time. Gentle and caring.
Reply from Adnan Zakaullah, Managing Director at Right at Home (Bexley & Dartford)

Thank you for your kind words about Right at Home Bexley & Dartford. We're thrilled to hear our caregivers have been a beacon of support for you. It's our privilege to assist in making a positive difference in your lives. Your feedback is greatly appreciated and motivates us to continue providing compassionate care.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from E A (Daughter of Client) published on 27 February 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum is happy with everything. The carers are all very kind and polite. My mum is treated with respect and dignity. They are very helpful and give me peace of mind, especially with the personal care, for my mum.
Reply from Adnan Zakaullah, Managing Director at Right at Home (Bexley & Dartford)

Thank you for your kind words about Right at Home Bexley & Dartford. We're thrilled to hear our caregivers have been a beacon of support for you. It's our privilege to assist in making a positive difference in your lives. Your feedback is greatly appreciated and motivates us to continue providing compassionate care.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from E P (Daughter of Client) published on 7 February 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We found your carers very professional and caring towards my mum and my mum was very comfortable around the carers. My family would definitely recommend your company to any of our friends. Many thanks.
Reply from Adnan Zakaullah, Managing Director at Right at Home (Bexley & Dartford)

Thank you for your kind words about Right at Home Bexley & Dartford. We're thrilled to hear our caregivers have been a beacon of support for you. It's our privilege to assist in making a positive difference in your lives. Your feedback is greatly appreciated and motivates us to continue providing compassionate care.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from N H (Husband of Client) published on 22 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The service provided by Right at Home has been first class. They have demonstrated both efficiency and empathy - together with punctuality and an awareness of the need for flexibility in the face of changing needs. We have been fortunate to have had access to this quality of care.
Reply from Adnan Zakaullah, Managing Director at Right at Home (Bexley & Dartford)

Thank you for your kind words about Right at Home Bexley & Dartford. We're thrilled to hear our caregivers have been a beacon of support for you. It's our privilege to assist in making a positive difference in your lives. Your feedback is greatly appreciated and motivates us to continue providing compassionate care.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Nishad G (Client) published on 6 November 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I recently had the pleasure of receiving care from Right at Home during my wife's absence, and I cannot express enough how grateful I am for their exceptional service. My carer was not only professional but also genuinely compassionate, making a challenging time much easier for me. From the very first
day, my carer demonstrated a deep understanding of my needs and preferences. Their attentiveness and dedication were evident in every interaction. They took the time to ensure I was comfortable, engaged, and well-cared for, often going above and beyond what I expected.
Reply from Adnan Zakaullah, Managing Director at Right at Home (Bexley & Dartford)

Thank you for your kind words about Right at Home Bexley & Dartford. We're thrilled to hear our caregivers have been a beacon of support for you. It's our privilege to assist in making a positive difference in your lives. Your feedback is greatly appreciated and motivates us to continue providing compassionate care.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from D B (Daughter of Client) published on 24 October 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The carers for Mum have been so kind, caring, and really able to meet her needs. Always turn up on time. Reliable and provide an excellent service.
Reply from Adnan Zakaullah, Managing Director at Right at Home (Bexley & Dartford)

Thank you for your kind words about Right at Home Bexley & Dartford. We're thrilled to hear our caregivers have been a beacon of support for you. It's our privilege to assist in making a positive difference in your lives. Your feedback is greatly appreciated and motivates us to continue providing compassionate care.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 9.9 (9.917)

Overview of Review Score

The Review Score of 9.9 (9.917) out of 10 for Right at Home (Bexley & Dartford) is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 31 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 31 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.917 for Right at Home (Bexley & Dartford) is calculated as follows: ( (165 Excellents x 5) + (15 Goods x 4) ) ÷ 180 Ratings = 4.917
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Right at Home (Bexley & Dartford) is based on 31 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (10)

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Meet the Team (2)

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Amanda Ansell

Job Title: Registered Manager Joined: 2023

Amanda Ansell, a highly accomplished Health and Social Care manager, possesses a wealth of experience and expertise in staff development, fostering best practices, and ensuring the delivery of top-tier care services. Her extensive background covers a broad spectrum, including specialised care for individuals with Dementia, Learning Disabilities, Autism, Complex Care, and End of Life needs.


Currently serving as the Registered Manager, Amanda has been entrusted with overseeing a portfolio of 35 one-bedroom flats and supporting branches across London. Her role encompasses diverse responsibilities such as recruitment, training, compliance with CQC regulations, profit and loss management, and team leadership, among others.


Prior to her tenure, Amanda's journey in healthcare management included impactful roles at Home Instead, Helping Hands, Crossroads Care, and Bluebird Care. Throughout her career, she has consistently exhibited dedication, adaptability, and a commitment to enhancing the lives of those in her care. Amanda's impressive track record is further substantiated.

Adnan

Adnan Zakaullah

Job Title: Care Cordinator Joined: 2023

Adnan, as our Care Coordinator at Right at Home, plays a pivotal role in our commitment to providing exceptional and personalized care to our clients. He ensures that our dedicated staff delivers top-notch, individualised care to our clients, tailored to their unique needs and preferences.

Frequently Asked Questions about Right at Home (Bexley & Dartford)

What Type of Services does Right at Home (Bexley & Dartford) offer?

Right at Home (Bexley & Dartford) offers Home Care.

How many Carers does Right at Home (Bexley & Dartford) employ?

Right at Home (Bexley & Dartford) employs 25 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Right at Home (Bexley & Dartford) to verify any information. View our terms and conditions. Right at Home (Bexley & Dartford) has an Enhanced Service - more info.