Fresh Springs Care Ltd

75 Bowman Court, Whitehill Industrial Estate, Royal Wootton Bassett, Swindon SN4 7DB
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9.9 21 Reviews
  • Fresh Springs Care Ltd, Swindon
Fresh Springs Care offers compassionate home care across Swindon, Wiltshire, South Gloucestershire and beyond, enabling the people they care for to stay living in their own homes - where they are comfortable and everything is familiar.

Based in Royal Wootton Bassett, they offer a whole range of care for adults over the age of 18 including daily home care, companionship visits, respite care, personal care as well as live-in care and palliative care.

Their carers are fully trained, naturally compassionate and truly put respect and dignity at the heart of all they do.
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Care Provided by Fresh Springs Care Ltd

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 60 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: from £28
  • Weekly Live-in Care Fees: from £1500

For more information, please get in touch.

These prices are only a guideline, please contact Fresh Springs Care Ltd to find out the exact price for your requirements.

Contact Fresh Springs Care Ltd to get a personalised quote.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Contact Fresh Springs Care Ltd to get a personalised quote.

Good to Know

Owner

  • Fresh Springs Care Ltd
  • Privately Owned

Person in Charge

  • Abigail Asenso (Registered Manager)

Fresh Springs Care Ltd Reviews (21)

9.9

Fresh Springs Care Ltd has a Review Score of 9.9 (9.896) out of 10, based on 21 reviews in the last 2 years.
Over all time Fresh Springs Care Ltd has 21 reviews.

Overall Experience
  • 19
  • 2
  • 0
  • 0
  • 0
Date Published
  • 21
  • 7
  • 13
  • 21
  • 0
Reviewer Connection to Fresh Springs Care Ltd
  • 6
  • 5
  • 4
  • 2
  • 2
  • 1
  • 1
Total of 21, showing 21-21
Review from Tony C (Husband of Client) published on 7 June 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Following my wife's discharge from Hospital it was necessary to make use of a reliable care provider. As we are both in our 80's this was a necessity. It was soon obvious that following research, Fresh Springs would be the best for our needs. Three months in using their services I cannot rate them
highly enough. Always on time, attending to our requests, happy and friendly. If anyone needs some care, then Fresh Springs should be at the top of your list.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 9.9 (9.896)

Overview of Review Score

The Review Score of 9.9 (9.896) out of 10 for Fresh Springs Care Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 21 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 21 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.896 for Fresh Springs Care Ltd is calculated as follows: ( (112 Excellents x 5) + (13 Goods x 4) ) ÷ 125 Ratings = 4.896
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 0.5 Points for the second and third Positive Reviews, 0.25 Points for each of the next two Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.05, 7th = 0.05, 8th = 0.05, 9th = 0.05, 10th = 0.05, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025)

    The 5 points relating to the number of Positive Reviews for Fresh Springs Care Ltd is based on 21 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 5
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (0)

Meet the Team (3)

Abigail

Abigail Asenso

Job Title: Registered Manager Joined: 2023

I am Abigail, the Registered Manager for Fresh Springs Care Limited.


I am a Registered Nurse with over 16 years of knowledge and expertise in elderly care, practice nursing, dementia care, cancer care, and palliative care.


Together with my dedicated team of carers, we are committed to providing high-quality care - ensuring that every client is treated with Respect, Dignity, Kindness, and Compassion. Choosing us means choosing care you can trust, delivered with genuine warmth and professionalism.

Alfred

Alfred Asenso

Job Title: Business Manager Joined: 2023

Hello, my name is Alfred and I am the Business Manager for Fresh Springs Care Limited.


With a Masters Degree in International Trade and Logistics, my role at Fresh Springs Care is to ensure the business runs smoothly so our clients receive the highest standard of care without worry.


I oversee invoices, payroll, systems, insurance, HR and the general day-to-day running of Fresh Springs Care Limited. Creating a stable and trustworthy foundation allows our dedicated care team to focus on what truly matters: delivering compassionate, high-quality support to those we serve.

Bernadette

Bernadette Strange

Job Title: Quality Assurance and Compliance Manager Joined: 2025

With a strong background in community engagement, administration, and social media, Bernadette joined the Fresh Springs Care team at the beginning of 2025. Passionate about helping others, her naturally positive, organised, and helpful personality makes her a perfect fit for the company. Qualified in digital marketing, Bernadette is eager to apply her skills to help grow and strengthen the business.

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