Juniva Homecare Services

Unit 3F, Building 1, Kirkton South Road, Livingston EH54 7DP
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10 11 Reviews
  • Juniva Homecare Services, Livingston
Juniva Homecare Services is dedicated to providing you or your loved ones with high-quality, compassionate care in the comfort of your own home. They understand that everyone’s needs are different, which is why they offer a wide range of support services that are tailored to your unique needs and preferences. Their team works closely with you and your family to create a person-centred support plan that meets your needs and helps you maintain your independence and dignity.

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Care Provided

Types of Home Care

  • Visiting Care
  • Live-in Care
  • Adult Home Care (18+)
  • Respite Care

Personal Care & Household Services

  • Washing & Dressing
  • Medication Assistance (Oral)
  • Domestic Services / Home Help
  • Companionship
  • Food Preparation & Serving
  • Shopping Service / Errands
  • Sit in Service

Other Care Provided

  • Older Person Care
  • Dementia
  • Palliative / End of Life Care
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge
  • High Dependency Care, two carers attending

Funding & Fees

Juniva Homecare Services fees will vary based on the individual requirements. Please call for more information.

Good to Know

Owner

  • Juniva Homecare Services Ltd

Person in charge

  • Judith Kutepa (Registered Manager)

Juniva Homecare Services Reviews (11)

10

Juniva Homecare Services has a Review Score of 10 (9.969) out of 10, based on 11 reviews in the last 2 years. Over all time Juniva Homecare Services has 11 reviews.

Overall Experience

  • 10
  • 1
  • 0
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Date Published

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Review from Gary S (Client) published on 21 July 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The manager was a wonderful carer to my mother. Not only was she warm, caring attentive, she also became, in the most difficult times, a confidante, and a rock that we could lean on. Her support for us continued after mum went into a care home. Truly, we feel blessed to have known her and I would recommend
her without hesitation.

Reply from Judith Kutepa, Manager at Juniva Homecare Services

Thank you for your kind words. It was a privilege to care for your mother, and we're so pleased to know our support made a difference.

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Review from C H (Daughter of Client) published on 14 July 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Juniva have been providing support to my mum for the last 7 months.
The service mum receives is professional, friendly and reliable.
From the outset communication with the manager has been excellent.
The care staff have been consistent with any new team members introduced to mum by familiar faces
before joining her care team.
Carers arrive reliably when they should and support mum in a professional, caring and friendly manner.
My family have confidence in the service and take comfort from this in supporting mum at home.

Reply from Judith Kutepa, Manager at Juniva Homecare Services

Thank you so much for your kind and thoughtful feedback. We are truly grateful for your trust in our service and are pleased to hear that your mum is receiving consistent, professional, and compassionate care.At Juniva Homecare Services, we recognise the importance of ensuring families feel confident in the care provided to their loved ones. We are happy that the communication, team consistency, and reliability of our carers have brought you peace of mind.

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Review from Diane C (Daughter of Client) published on 3 July 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We engaged Juniva Homecare services to support mum and they have been brilliant.
The staff are extremely helpful and very friendly as well as being professional and caring .
We as a family are really grateful to Juniva for taking good care of mum.

Reply from Judith Kutepa, Manager at Juniva Homecare Services

Thank you so much for taking the time to share your experience with Juniva Homecare. We are truly honoured to support your mum, and are delighted to hear that our team has made a positive difference for both her and your family.Providing care that is professional, compassionate, and family-centred is at the heart of everything we do. Your appreciation means a great deal to us, and it's wonderful to know that you feel supported and reassured by the service we provide.Please don't hesitate to reach out if there's ever anything more we can do. We look forward to continuing to care for your mum with the same dedication and respect.

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Review from Hazel R (Daughter of Client) published on 11 June 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

An excellent service provided by the carer to take care of my elderly mother which gave me peace of mind during a recent holiday break.
A friendly caring approach, the carer quickly formed a good working relationship and kept me updated. I would highly recommend her as a carer and look forward to
using her services in the future.

Reply from Judith Kutepa, Registered Manager at Juniva Homecare Services

Thank you so much for your kind words and thoughtful feedback. We are delighted to hear that our carer provided excellent support to your mother and gave you peace of mind during your holiday. Building trust and forming strong, caring relationships is at the heart of what we do, and it's wonderful to know that this came through in your experience.Your recommendation is very important to us, and we truly look forward to supporting you and your family again in the future.

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Review from C T (Granddaughter of Client) published on 22 May 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

5-Star Review for Juniva Care
We couldn't be more grateful for the exceptional care Juniva provides for my 86-year-old gran. The support is truly first class-thoroughly person-centred and delivered with genuine compassion. Her care plan is incredibly detailed, and her key carers follow it meticulously,
ensuring she receives exactly the support she needs every day.
Since Juniva came into her life, my gran has never looked or felt better-both physically and mentally. Her wellbeing has improved in ways we never imagined possible, and it's all down to the outstanding care and consistency provided by the Juniva team.
We would be absolutely lost without their support. Thank you, Juniva, for the peace of mind and the quality of life you've given our family.

Reply from Judith Kutepa, Manager at Juniva Homecare Services

Thank you so much for your thoughtful review. We are truly grateful to know that our care has made such a positive difference in her life. It's incredibly rewarding to hear how much her well-being has improved. At Juniva Homecare Services, we believe in delivering care that is not only person-centred but filled with genuine compassion and respect. Supporting your gran is a privilege, and we're proud to be part of her journey.

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Review from C G (Daughter of Client) published on 24 April 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

After Dad suffered two strokes, we needed dependable, compassionate care, and the manager has been nothing short of exceptional. Dad says she is "Top of The Pops!" and also that she's "superb; absolutely perfect" - high praise indeed from someone who can be very exacting and particular in the sorts
of ways in which he likes to be treated! The manager has taken time to understand Dad's specific needs and preferences, providing personal care with dignity and respect. From prompting medication, meal preparation, offering to help with showering and shaving (and helping him brush his teeth); such daily visits give peace of mind to the family and what sets the manager apart is her genuine companionship. Dad feels comfortable with her, and their compatibility makes all the difference to his quality of life. As his care needs evolve, we're confident Juniva will continue adapting their support. For anyone seeking personalised, compassionate care at home, I wholeheartedly recommend the manager and her team.

Reply from Judith Kutepa, Manager at Juniva Homecare Services

Thank you so much for taking the time to share your experience with Juniva Homecare Services. We are delighted to hear that you are satisfied with the service and care provided for your dad. Our team strives to deliver care with dignity and compassion, and it is great to know that our team is meeting your expectations with their professionalism and encouragement.

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Review from Lynne B (Friend of Client) published on 27 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

When we looked for new care team for my friend, she was anxious and worried as she doesn't like change. The first meeting was an assessment of her needs with the manager and she was instantly at ease, as the manager took the time to listen and understand her needs. Juniva has now been in place for 3
months and she is so happy with the service and feels in control and involved in the care she receives. Thank you to the manager and team.

Reply from Judith Kutepa, Registered Manager at Juniva Homecare Services

Thank you for sharing your positive experience with Juniva Homecare Services. We are happy to hear that your friend felt comfortable during the initial assessment and is satisfied with the care and services she has received over the past three months. We are committed to maintaining this high level of care and ensuring that she continues to feel in control and supported by our team.

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Review from Marie S (Daughter of Client) published on 8 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

New care company for parent. Happy with service and care given. Carers very pleasant and professional and good at encouraging where needed to deliver the care needed to make sure all needs taken care of with dignity and compassion.

Reply from Judith Kutepa, Registered Manager at Juniva Homecare Services

Thank you so much for taking the time to share your experience with our care services. We are delighted to hear that you are happy with the service and care provided to your parent. Our team strives to deliver care with dignity and compassion, and it is great to know that our carers are meeting your expectations with their professionalism and encouragement.

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Review from Linda L (Daughter of Client) published on 11 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Myself and my sister have had complete peace of mind since Juniva has been looking after our mum. Juniva are a warm friendly helpful professional company. They are always in touch with any updates or progress with our mum. They now feel like part of our family and have a lovely relationship with our
mum, she really looks forward to her visits. We have seen a big difference in our mum she is much happier and more content after her visits. Nothing is ever too much trouble for them. We feel very lucky to have found them and can't thank them enough.

Reply from Judith Kutepa, Registered Manager at Juniva Homecare Services

Thank you so much for sharing a lovely and heartfelt review. We feel very lucky to be a part of your mum's life and to provide her with a service that is making a positive difference.

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Review from Laura C (Daughter of Client) published on 27 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have complete peace of mind knowing my mum is in such capable and caring hands with Juniva. They have exceeded my expectations, and I recommend them to anyone seeking exceptional care for their loved ones.
The carers are not only professional and compassionate but also genuinely warm and friendly.
They have built a wonderful rapport with my mum, making her feel comfortable and cared for at all times. They go above and beyond to ensure her needs are met, assisting with daily tasks while respecting her independence.
What truly sets this company apart is its commitment to enriching my mum's life. They take her on regular outings to the cinema, shopping trips, and even exciting day trips, ensuring she stays engaged and active. It's heartwarming to see the joy these experiences bring her.

Reply from Judith Kutepa, Registered Manager at Juniva Homecare Services

We are so happy to hear that your mum has had a great experience with our service. Thank you for taking the time to provide us with such lovely feedback.

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Review from L K (Son of Client) published on 9 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The manager and team are very efficient and great at what they do. They get a certain member of staff to care for and cater to all of my mum's needs. I would highly recommend this company to anyone else who requires personal care services.

Reply from Judith Kutepa, Manager at Juniva Homecare Services

Thank you for writing such a lovely review. We are pleased to hear that your mum's needs are being met through our service. Our staff greatly enjoy their time with your mum.

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Current Review Score: 10.0 (9.969)

Overview of Review Score

The Review Score of 10 (9.969) out of 10 for Juniva Homecare Services is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 11 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 11 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.969 for Juniva Homecare Services is calculated as follows: ( (63 Excellents x 5) + (2 Goods x 4) ) ÷ 65 Ratings = 4.969

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Juniva Homecare Services is based on 11 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Inspectorate (CI) Quality grades

Date:

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

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Awards / Recognitions (0)

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Frequently Asked Questions about Juniva Homecare Services

What Type of Services does Juniva Homecare Services offer?

Juniva Homecare Services offers Home Care.

How many Carers does Juniva Homecare Services employ?

Juniva Homecare Services employs 10 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Juniva Homecare Services to verify any information. View our terms and conditions. Juniva Homecare Services has an Enhanced Service - more info.