Visiting Angels Coventry, Kenilworth & Warwickshire East

4 Orchard Court, Harry Weston Road, Binley Business Park, Coventry CV3 2TQ
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9.4 5 Reviews
  • Visiting Angels Coventry, Kenilworth & Warwickshire East, Coventry
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Care Provided

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Medication Assistance (Oral)
  • Companionship

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Cancer Care
  • Palliative / End of Life Care
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Good to Know

Group/Owner

Person in charge

  • Sunny Dhaliwal (Manager)
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Visiting Angels Coventry, Kenilworth & Warwickshire East Reviews (5)

9.4

Visiting Angels Coventry, Kenilworth & Warwickshire East has a Review Score of 9.4 (9.433) out of 10, based on 5 reviews in the last 2 years.
Over all time Visiting Angels Coventry, Kenilworth & Warwickshire East has 5 reviews.

Overall Experience
  • 5
  • 0
  • 0
  • 0
  • 0
Date Published
  • 5
  • 0
  • 2
  • 5
  • 0
Reviewer Connection to Visiting Angels Coventry, Kenilworth & Warwickshire East
  • 3
  • 1
  • 1
Total of 5, showing 1-5
Review from Roy P (Son of Client) published on 11 February 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I live at home with my mum who is 101 years old. She is nervous about being left on her own which made it difficult for me to be able to have a break from being a full time carer and go out and still see old friends and have some "me time", which every full time live in carer needs. I had heard about
'companionship' and sit-in befriending services.
We chose Visiting Angels because of the wonderful reviews from clients/relatives. From our first phone call to the office they were so helpful and understanding of both my mums needs and mine. Two ladies made a home visit to introduce themselves and meet my mum to learn about her as a person and her personality and interests. This enabled them to choose the most compatible of their 'Angels' to sit with Mum.
The two Angels we have had so far are a perfect match, extremely caring and kind. I can now go out and enjoy hobbies, meet friends and relax knowing mum is in good hands.
Would definitely recommend Visiting Angels.
Reply from Sunny Dhaliwal, Managing Director at Visiting Angels Coventry, Kenilworth & Warwickshire East

Thank you so much for your heartwarming feedback! We're thrilled to hear that your experience with Visiting Angels has been such a positive one. Providing exceptional care and support to our clients and their families is at the heart of what we do and we're delighted to have made a difference for your mother. Your kind words about our team, particularly our caregivers, mean a lot to us. We understand the importance of trust and reliability in-home care services, and we're glad to have earned your confidence. We are pleased that you can experience time for yourself as this is essential for your well-being. Thank you again!

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from G H (Son of Client) published on 7 February 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
From the moment I made initial contact this company has provided an exemplary service in every way.
The initial meeting.
The service visits.
The staff visiting my father.
Are all without question fantastic in every way.
I would highly recommend this company to anyone seeking assistance of any
kind.
Reply from Sunny Dhaliwal, Managing Director at Visiting Angels Coventry, Kenilworth & Warwickshire East

Thank you so much for your kind feedback! We are delighted to learn about your experience with our service, and it has been a pleasure working with your father. It brings us great satisfaction to support him and provide the care he rightly deserves. We consistently strive to offer exceptional services and are pleased to know that our Angel caregivers are meeting your expectations. Thank you once again!

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Melissa H (Daughter of Client) published on 10 September 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Cannot recommend Visiting Angels enough. Person-centered, compassionate, supportive, warm-hearted and understanding. Having had the pleasure of knowing the manager for a number of years, I can openly and honestly say she is an inspiration as a leader and a human. I have every confidence and trust in
her to ensure nothing but excellence for her staff, and the people her staff care for.
A quote from my mother, after just one visit from the carer: "She really is an angel that has been sent to me, I'm so happy."
For myself, it is a huge relief and comfort to know that my mum is in the hands of Visiting Angels. From the moment we made contact to their first visit has been nothing short of excellence. Allowing the time and space for my mum to express her concerns and how much of a big step this was for her, to admit she needed help. To the first visit where she is beaming with happiness at having a good old natter and a trip to her favourite shop.
Thank you just isn't enough.
Reply from Sunny Dhaliwal, Managing Director at Visiting Angels Coventry, Kenilworth & Warwickshire East

We sincerely appreciate your heartfelt feedback regarding your experience with Visiting Angels. It brings us great joy to know that we have positively impacted your mother's care. Your kind words about our team, especially our manager and caregivers, are truly valued. We recognize the significance of trust and dependability in home care services, and we are honored to have gained your trust.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from D F (Son of Client) published on 3 May 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I would wholeheartedly recommend Visiting Angels. My mum has dementia, and this is our second experience with a care agency, I only regret we didn't find Visiting Angels earlier. The manager and the team have been diligent, supportive, proactive and patient. I don't live with my mum, so getting speedy
reports on how mum is doing is absolutely vital. I know that Mum enjoys her sessions with the carer and we have peace of mind knowing that she's well looked after. Thank you to the carer, the manager and the team!
Reply from Gagandeep Singh, Managing Director at Visiting Angels Coventry, Kenilworth & Warwickshire East

Thank you so much for your heartwarming feedback! We're thrilled to hear that your experience with Visiting Angels has been such a positive one. Providing exceptional care and support to our clients and their families is at the heart of what we do and we're delighted to have made a difference for your mother. Your kind words about our team, particularly our manager and caregivers, mean a lot to us. We understand the importance of trust and reliability when it comes to home care services, and we're glad to have earned your confidence.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Simon W (Client) published on 8 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have been very impressed by the level of support been given. I have been assisted (cooking, cleaning shopping and more)at a time when things have been very difficult, with my mother being in a care home for Dementia since the middle of December. I have Myotonic Dystrophy and my mobility is severely
curtailed and having a care visitor 4 days a week makes life more bearable. Of my experience, I would recommend Visiting Angels to anybody wanting some care support.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 9.4 (9.433)

Overview of Review Score

The Review Score of 9.4 (9.433) out of 10 for Visiting Angels Coventry, Kenilworth & Warwickshire East is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 5 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.5 out of 5 from 5 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.933 for Visiting Angels Coventry, Kenilworth & Warwickshire East is calculated as follows: ( (28 Excellents x 5) + (2 Goods x 4) ) ÷ 30 Ratings = 4.933
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Visiting Angels Coventry, Kenilworth & Warwickshire East is based on 5 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 = 4.5
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (2)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Visiting Angels Coventry, Kenilworth & Warwickshire East

What Type of Services does Visiting Angels Coventry, Kenilworth & Warwickshire East offer?

Visiting Angels Coventry, Kenilworth & Warwickshire East offers Home Care.

How many Carers does Visiting Angels Coventry, Kenilworth & Warwickshire East employ?

Visiting Angels Coventry, Kenilworth & Warwickshire East employs 19 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Visiting Angels Coventry, Kenilworth & Warwickshire East to verify any information. View our terms and conditions. Visiting Angels Coventry, Kenilworth & Warwickshire East has an Basic Service - more info.