Royal Care Maidstone

Ground Floor, 26 Kings Hill Ave, Kings Hill, West Malling ME19 4AE
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8.0 1 Review
  • Royal Care Maidstone, West Malling
Royal Care Maidstone gives people the care and support they need in the comfort of their own home.

Trained, compassionate staff help people by offering home care services such as help with personal care (showering, getting in and out of bed, getting dressed, going to the toilet), assistance attending appointments, assistance with medicine, help with household chores such as shopping, cleaning and preparing meals.

Staff can also offer companionship.

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Care Provided

Types of Home Care

  • Visiting Care
  • Adult Home Care (18+)

Personal Care & Household Services

  • Washing & Dressing
  • Domestic Services / Home Help

Other Care Provided

  • Older Person Care
  • Dementia
  • Visual / Hearing Impairment

Funding & Fees

  • Hourly Visiting Care Fees: £26 – £26
  • Weekly Live-in Care Fees: £1800 – £2000

All fees are variable dependent on the length and type of service required

These prices are only a guideline, please contact Royal Care Maidstone to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Good to Know

Group/Owner

Person in charge

  • Lucy Forrester (Registered Mnager)

Royal Care Maidstone Reviews (1)

8.0

Royal Care Maidstone has a Review Score of 8.0 (8.000) out of 10, based on 1 reviews in the last 2 years. Over all time Royal Care Maidstone has 1 review.

Overall Experience

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Date Published

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Review from S T (Daughter of Client) published on 7 July 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Royal Care Maidstone were an absolutely vital to help us a family cope with Mum's care. One staff member in particular was so compassionate, calm, and professional whilst carrying out my mum's personal care - even ensuring her hair was brushed. His care extended to us as a family and we could relax
when he was with us, giving us essential "down time"
Would I recommend Royal Care Maidstone - absolutely - I have great confidence in them

Reply from Lucy Forrester, Operations Manager at Royal Care Maidstone

Thank you so much for your heartfelt review. We are truly honoured to have been able to support your family during such an important time. It means a great deal to hear that our team member provided care with compassion, professionalism, and genuine attention to both your mum and your family's well-being. Your trust and confidence in Royal Care Maidstone is deeply appreciated, and we remain committed to providing the highest standard of care to all our clients and their families. Thank you again for your recommendation.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 8.0 (8.000)

Overview of Review Score

The Review Score of 8.0 (8.000) out of 10 for Royal Care Maidstone is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 1 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.0 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for Royal Care Maidstone is calculated as follows: ( (6 Excellents x 5) ) ÷ 6 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Royal Care Maidstone is based on 1 Positive Reviews in the last 24 months and is calculated as follows: 3 = 3

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

Meet the Team (2)

Sreelatha

Sreelatha Vijayan

Job Title: Director

Joined: 2011

Royal Care was originally founded in Dover back in 2011 by Sreelatha Vijayan. Sree is a Registered Nurse and has been working in A&E, trauma centres and care homes for the last 20 years, and continues to do so.


Sree is so passionate about caring and the work she does on a daily basis, that she decided there was a need to further support both the service users and the staff that work so very hard to provide exceptional care. This is where the concept of Royal Care began.

Lucy

Lucy Forrester

Job Title: Registered Manager/Nominated Individual

Joined: 2023

I have worked within the Care Industry for 22 years. I have had various different job roles within the Care industry starting from being a carer and working my way up to being a nominated Individual. I am very passionate about delivering high standards of care and person-centred care.

Frequently Asked Questions about Royal Care Maidstone

What Type of Services does Royal Care Maidstone offer?

Royal Care Maidstone offers Home Care.

How many Carers does Royal Care Maidstone employ?

Royal Care Maidstone employs 4 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Royal Care Maidstone to verify any information. View our terms and conditions. Royal Care Maidstone has an Enhanced Service - more info.