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Ultra Care Health Professionals

Office 27, Orion Suite, Newport NP20 2AQ
Ultra Care Health Professionals Logo
Ultra Care Health Professionals logo
Satisfied with my care by Ultra.G T(Client / Service User)
Ultra Care Health Professionals, Newport
I have great admiration for them and the work that they doDonald C(Husband of Client/Service User)
Ultra Care Health Professionals, Newport
First class service staff friendly, polite and carers pleasurable to receive them in our homeRichard V(Client / Service User)
Ultra Care Health Professionals, Newport

Ultra Care Health Professionals is a family-run company dedicated to transforming lives through health and wellness. Established in 2018, Ultra Care has been providing exceptional domiciliary care services across the Gwent region (Torfaen, Newport, Caerphilly, Monmouthshire, Blaenau Gwent) and the Cwm Taff Morgannwg region (Bridgend County Borough, Rhondda Cynon Taff County Borough, Merthyr Tydfil County Borough). The team specialises in enhancing the well-being and independence of individuals through tailored care.

Services...  

Care Provided by Ultra Care Health Professionals

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

Daily Charges per Person

  • Hourly Visiting Care Fees: £26.95 - £31.95
  • Weekly Live-in Care Fees: £1,200 - £1,750

Please get in touch for further information regarding pricing.

The price(s) shown are provided by the agency. Contact Ultra Care Health Professionals for full pricing details and T&Cs.

Contact Ultra Care Health Professionals to get a personalised quote:

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)

Good to Know

Owner

  • Ultra Care Health Professionals Ltd
  • Private Owned

Person in charge

  • Georgina Chidembo (Service Manager)

Ultra Care Health Professionals Reviews (12)

9.6

Ultra Care Health Professionals has a Review Score of 9.6 (9.606) out of 10, based on 12 reviews in the last 2 years. Over all time Ultra Care Health Professionals has 12 reviews.

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Showing 12 reviews matching selected criteria
Review from Kate A (Daughter of Client) published on 25 October 2025 Submitted via Website
Overall Experience
Great experience of Ultra Care. Very caring and passionate carers, friendly, chatty, bending right down to Mums level to talk to her. They let Mum lead with her mood very understanding if she was down and always loved a joke or a sing with them when she was up. Mum was very fond of them all.

She liked Georgina and Albert and thought they were very capable and ran a very tight ship!

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Review from Ceinwen J (Daughter of Client) published on 5 August 2025 Submitted via Postal Card
Overall Experience

Carers are very pleasant and helpful. Also very patient.

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Review from G T (Client / Service User) published on 19 May 2025 Submitted via Postal Card
Overall Experience

Satisfied with my care by Ultra.

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Review from B O (Husband of Client) published on 19 May 2025 Submitted via Postal Card
Overall Experience

I have no complaint about the service provider. From the initial assessment to the daily care provided. On the occasions that the carer is late they usually telephone although each carer has an identity badge. I would suggest that their name is 'clearly' displayed on their tunic.

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Review from Diane P (Client / Service User) published on 19 May 2025 Submitted via Postal Card
Overall Experience

Im very happy with the all the girls Ive met. Very helpful

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Review from Richard V (Client / Service User) published on 16 May 2025 Submitted via Postal Card
Overall Experience

First class service staff friendly, polite and carers pleasurable to receive them in our home, would recommend them to others.

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Review from Donald C (Husband of Client) published on 16 May 2025 Submitted via Postal Card
Overall Experience

The carers are very obliging and line up to their name. I have great admiration for them and the work that they do.

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Review from Helen B (Daughter of Client) published on 30 April 2025 Submitted via Website
Overall Experience
I have found the care provided to be of a very high standard. Carers consistently show the utmost dignity, respect care and compassion for my mum. They are always professional taking all aspects of their work seriously. They always appear cheerful and friendly and sensitive to mums needs.
The management team are helpful and are

quick to respond to my messages on the app offering advice and making suggestions.

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Review from Marie T (Client / Service User) published on 23 October 2024 Submitted via Postal Card
Overall Experience

The carers are excellent. Can't fault them. They are very good at their job. Can't say a bad word against them.

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Review from Yvonne E (Client / Service User) published on 16 October 2024 Submitted via Postal Card
Overall Experience

All staff are polite, caring and professional at all times.

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Review from Paul T (Power of Attorney of Client) published on 14 October 2024 Submitted via Postal Card
Overall Experience

In a single word-brilliant. Great care and service for a fragile old guy.

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Review from G M (Wife of Client) published on 6 August 2024 Submitted via Website
Overall Experience

Care assistants are very friendly and cheer us up during their visits. All tasks are carried out well and staff pay attention to detail. The only negative comment I have is that timekeeping can be a little erratic.

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Regulatory Rating

Care Inspectorate Wales (CIW) Rating

Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales. View Latest Report

News (1)

News
  • Posted: Wednesday 10 Jul 2024Following our first inspection from CIW on 14th June 2024 we were awarded with a 'Good' Rating. Summary This was the first inspection for Ultra Care Health Professionals Limited. The...

Awards / Recognitions (1)

Meet the Team (2)

Georgina Chidembo Job Title: Registered Manager Joined: 2016
Georgina Chidembo

Georgina is our registered manager and director.

Albert Chidembo Job Title: Director Joined: 2016
Albert Chidembo

Albert is our director.

Frequently Asked Questions about Ultra Care Health Professionals

How many Carers does Ultra Care Health Professionals employ?

Ultra Care Health Professionals employs 20 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Ultra Care Health Professionals to verify any information. View our terms and conditions. Ultra Care Health Professionals has an Enhanced Service - more info.