Sylvian Care Chelmsford

Saxon House, 27 Duke Street, Chelmsford CM1 1HT
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8.5 2 Reviews
  • Sylvian Care Chelmsford, Chelmsford
Sylvian Care Chelmsford takes great pride in offering a range of high-quality home care services throughout Chelmsford and its neighbouring areas. The mission is to support individuals and their families in leading comfortable and enriching lives. The committed group of compassionate professionals is dedicated to providing person-centred care that caters to the unique requirements of each individual service user.

The comprehensive services offered by Sylvian Care Chelmsford consist of personal care, live-in assistance, respite care, night care, end-of-life support, and specialised care for individuals struggling with Dementia and other neurological conditions. The company prioritises promoting independence, preserving dignity, and nurturing well-being while ensuring the safety and peace of mind of both clients and their families and friends.

Beyond the core care offerings, Sylvian Care Chelmsford provides assistance with other important daily life activities, including meal preparation, shopping assistance, and domestic tasks, aimed at maintaining a hygienic and welcoming living environment. Furthermore, the companionship service fosters social engagement and emotional support, aiming to enrich the quality of life for all clients.

Continuously committed to enhancing the lives of those they serve, Sylvian Care Chelmsford invests in ongoing training for their experienced caregivers to equip them with the required skills and knowledge to deliver exceptional care. The team collaborates closely with other healthcare professionals, such as GPs, Occupational therapists, Speech and Language therapists and district nurses, to develop person-centred care plans that precisely address each individual's unique needs.

If you are seeking dependable and empathetic home care services in Chelmsford, please reach out to Sylvian Care Chelmsford.
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Care Provided

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Nursing/Nurse Led Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: £29 – £33
  • Weekly Live-in Care Fees: £900 – £1750

Live-in and Overnight Care


Fees can vary depending on needs. Rates confirmed upon assessment

These prices are only a guideline, please contact Sylvian Care Chelmsford to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Good to Know

Group/Owner

Person in charge

  • Eleni Vasileva (Registered Manager)

Sylvian Care Chelmsford Reviews (2)

8.5

Sylvian Care Chelmsford has a Review Score of 8.5 (8.500) out of 10, based on 2 reviews in the last 2 years.
Over all time Sylvian Care Chelmsford has 2 reviews.

Overall Experience
  • 2
  • 0
  • 0
  • 0
  • 0
Date Published
  • 2
  • 1
  • 2
  • 2
  • 0
Reviewer Connection to Sylvian Care Chelmsford
  • 1
  • 1
Total of 2, showing 1-2
Review from S W (Next of Kin) published on 29 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
After researching many care companies in the area, I felt that Sylvian Care were the company for me. From the initial assessment to agreeing mum's care needs the whole experience has been excellent. Mum was worried about receiving care from a stranger and was really anxious about the whole process
but within minutes of speaking with the manager she was quickly put at ease and by the end of the assessment was chatting away with her as if she had know her for years. The care is exactly what she wants and looks forward to the carers visits. Nothing is too much trouble and all the staff we have met are lovely. Couldn't recommend them enough!
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from A T (Daughter of Client) published on 11 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has been using this company for her care since November 2024. We have always found the staff to be punctual and attentive to her needs. They keep the number of staff to a minimum who visit so she does not have too many faces to remember and there is a continuity of care. Management are keen to
listen to any change is circumstances and accommodate these changes where possible. So far we have been very happy with the service provided.
Reply from Eleni Vasileva, Registered Manager at Sylvian Care Chelmsford

Thank you so much for your kind words and for sharing your experience. We truly appreciate your feedback, and it is a pleasure to support your mum with her care. Our team is dedicated to providing consistent, attentive, and personalised care, and we are always here to adapt to any changing needs. We look forward to continuing to provide the best possible service for your family.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 8.5 (8.500)

Overview of Review Score

The Review Score of 8.5 (8.500) out of 10 for Sylvian Care Chelmsford is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 2 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 3.5 out of 5 from 2 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 5.000 for Sylvian Care Chelmsford is calculated as follows: ( (12 Excellents x 5) ) ÷ 12 Ratings = 5
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Sylvian Care Chelmsford is based on 2 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 = 3.5
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (0)

Meet the Team (1)

Eleni

Eleni Vasileva

Job Title: Registered Manager Joined: 2024

Eleni Vasileva is a highly skilled individual with a proven ability to provide excellent customer service and care. She holds an MSc in Clinical Psychology and has experience in a variety of customer-facing roles. As a manager at Sylvian Care Chelmsford, Eleni is responsible for conducting multidisciplinary assessments, developing person-centred care plans as well as overseeing the quality and efficiency of the service and patients’ care. She is an excellent communicator who can relate well with people at all levels and has a positive, uplifting approach. Thus, she is fully aware of health and safety policies and procedures and is committed to providing exceptional service.

Frequently Asked Questions about Sylvian Care Chelmsford

What Type of Services does Sylvian Care Chelmsford offer?

Sylvian Care Chelmsford offers Home Care.

How many Carers does Sylvian Care Chelmsford employ?

Sylvian Care Chelmsford employs 4 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Sylvian Care Chelmsford to verify any information. View our terms and conditions. Sylvian Care Chelmsford has an Enhanced Service - more info.