Kinnective Care Ltd

450 Bath Road, West Drayton UB7 0EB
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9.6 9 Reviews
  • Kinnective Care Ltd, West Drayton
Kinnective Care understands how important it is for individuals to feel safe, comfortable, and cared for in their own homes. The team is dedicated to providing thoughtful, personalised care that helps people live independently while feeling supported every step of the way.

The agency offers a variety of services, including personal care, companionship, respite care, overnight care, and live-in care. Whether it’s assisting with daily tasks like washing and dressing or simply being there for a chat and a friendly face, the carers focus on making life easier and brighter for those they support.

The team takes the time to get to know every client, learning about their routines, preferences, and what truly matters to them. This approach ensures that care is not only practical but also deeply personal, creating a sense of connection and trust. For those facing challenges like limited mobility, dementia, or other health conditions, the agency provides gentle, respectful care that prioritises dignity and comfort.
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Care Provided by Kinnective Care Ltd

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 60 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: £25 – £30
  • Weekly Live-in Care Fees: £1300 – £1400

These prices are only a guideline, please contact Kinnective Care Ltd to find out the exact price for your requirements.

Contact Kinnective Care Ltd to get a personalised quote.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Contact Kinnective Care Ltd to get a personalised quote.

Good to Know

Owner

  • Kinnective Care Ltd
  • Privately Owned

Person in Charge

  • Iqra Ali (Manager)

Kinnective Care Ltd Reviews (9)

9.6

Kinnective Care Ltd has a Review Score of 9.6 (9.644) out of 10, based on 9 reviews in the last 2 years.
Over all time Kinnective Care Ltd has 9 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Kinnective Care Ltd
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Total of 9, showing 1-9
Review from A B (Daughter of Client) published on 6 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Very professional and also very caring service. Satisfied all our requirements and made my father feel very looked after even when we needed emergency care at very short notice.
Would definitely recommend if you want a personalised service.
Salim was great in organising and understanding our needs
Reply from Iqra Ali, Director at Kinnective Care LtdDear Reviewer,

Thank you so much for your kind words and recommendation. We're truly pleased to hear that you were satisfied with our service and that your father felt well cared for, especially during a time when emergency support was needed. Providing personalised, responsive care is very important to us, and we're glad Salim was able to support you and understand your needs. Your feedback means a great deal to our team - thank you for choosing us.
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Review from Yusuf S (Son of Client) published on 12 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Fantastic person centred care!
The team have been incredible with my mother. They treat her with dignity, patience and genuine care every single day. Communication has always been clear, and they really take the time to understand her needs and preferences rather than using a one-size-fits-all approach
Reply from Iqra Ali, Director at Kinnective Care LtdDear Reviewer,
Thank you so much for your wonderful feedback. It truly means a lot to our team. We are delighted to hear that your mother is receiving the person-centred care she deserves, and that our carer's understanding are making a positive difference in her daily life.
Kind Regards,
Kinnective Care Team
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Review from M L (Daughter of Client) published on 27 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
They listened to my needs for my mother and were extremely supportive and helpful in choosing the right carer. They set up interviews and it was very difficult to choose the right carer as all of them were lovely.
Reply from Iqra Ali, Director at Kinnective Care LtdDear Reviewer,

Thank you so much for your lovely feedback. We're truly delighted to hear that you felt supported throughout the process and that our team listened carefully to your mother's needs.

It's wonderful to know that you found the carers compassionate and well-matched , we always aim to only present carers we'd trust with our own loved ones. We're glad the interviews gave you confidence and options, even if choosing between them was difficult for all the right reasons.

If you ever need anything or would like further support, we're always here for you.

Warm regards,
The Kinnective Care Team
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Review from Said H (Brother of Client) published on 7 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Kinnective Care has really helped my brother gain his confidence back. The local council advised us to take my brother to a care home but we are so glad Kinnective Care allowed him to stay at home.
Reply from Iqra Ali, Director at Kinnective Care LtdThank you so much for your kind words. We're truly honoured to have been able to support your brother in staying at home and regaining his confidence. At Kinnective Care, our goal is to help people maintain their independence and dignity in the place they feel most comfortable. Your feedback means a lot to our team.Warm regards,Kinnective Care Team
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Review from Mohamed Y (Brother of Client) published on 2 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I just wanted to say a thank you to the Kinnective care team who has helped my brother lot since we joined them last month. We was looking for care for a while and came across them. His carers are great and help him with everything he needs.
Reply from Iqra Ali, Director at Kinnective Care LtdThank you so much for your kind words and for taking the time to leave a review. We're truly grateful for the opportunity to support our service users and are pleased to hear that our team has made a positive impact. Your feedback means a lot to us and encourages us to continue providing the highest standard of care.Kind regards,Kinnective Care Team
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Review from R A (Grandson of Client) published on 25 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Have been incredibly helpful and lovely to my grandad and have been so kind.
Reply from Iqra Ali, Director at Kinnective Care LtdDear Reviewer, Thank you so much for your kind words. We're truly grateful for your feedback and are so pleased to hear that our team has been helpful and kind to your grandad. Providing compassionate and respectful care is at the heart of what we do, and it means a great deal to know it's making a difference.
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Review from Mehran H (Son of Client) published on 28 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I wanted a personal care for my mother who has dementia and needed someone with her own mother language. Kinnective Care Ltd was able to help us in finding a suitable carer who was very polite and efficient in her job.
My thanks to Kinnective Care Ltd and the efficient staff in the back office and
the carer for the excellece they provided.
Best of all this all came in at a very competetive rate and they were very flexible to suite my mother's needs.
Reply from Iqra Ali, Director at Kinnective Care LtdThank you for your kind words. We're so pleased to hear that the carer we provided was a good match for your mother and that our service met your needs both personally and professionally.It's always our priority to ensure families feel supported and that our carers meet both the emotional and practical needs of those in their care - especially when it comes to something as personal as language and cultural understanding.Your feedback means a lot to our team, and we're always here should you need us again
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Review from R A (Husband of Client) published on 23 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Its an excellent service our carer is outstanding, she feels like a friend & always intresed in her & our family & doesn't mind telling us about her experience.
Reply from Iqra Ali, Director at Kinnective Care LtdThank you so much for your wonderful review. It truly means the world to us to know that you found our service to be excellent. Your kind words are a testament to the hard work and dedication of our carers, who consistently go above and beyond to provide exceptional care.We look forward to continuing to deliver the same high standard of service to Mrs A.-she is an absolute pleasure to work with and such a kind soul.
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Review from Armeena B (Client) published on 12 February 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The registered manager has helped a lot and her ability to go above what was required really shows how much she cares. Honestly, I was in two minds before picking Kinnective Care as they are relatively new however, they showed why they will be one of the top service providers in this space.
Reply from Iqra Ali, Director at Kinnective Care LtdThank you so much for your kind words and thoughtful feedback! We are thrilled to hear that our registered manager made a positive impact on your experience with Kinnective Care. We understand that choosing a care provider can be a difficult decision, especially when considering newer organisations. Your trust in us means everything, and we are committed to proving that we are dedicated to providing the highest level of service. We appreciate your support and look forward to continuing to exceed your expectations.
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Current Review Score: 9.6 (9.644)

Overview of Review Score

The Review Score of 9.6 (9.644) out of 10 for Kinnective Care Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 9 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.7 out of 5 from 9 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.944 for Kinnective Care Ltd is calculated as follows: ( (51 Excellents x 5) + (3 Goods x 4) ) ÷ 54 Ratings = 4.944
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 0.5 Points for the second and third Positive Reviews, 0.25 Points for each of the next two Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.05, 7th = 0.05, 8th = 0.05, 9th = 0.05, 10th = 0.05, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025)

    The 5 points relating to the number of Positive Reviews for Kinnective Care Ltd is based on 9 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.05 + 0.05 + 0.05 + 0.05 = 4.7
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (1)

Meet the Team (3)

Marlon

Marlon Macaseat

Job Title: Carer Joined: 2024

Meet Our Wonderful Carer, Marlon – loved for his warm personality and sense of humour. His light-hearted jokes and caring nature always bring a smile to those he supports.

Tracy

Tracy Small

Job Title: Care Assisant Joined: 2024

Meet Our Amazing Carer, Tracy – known for her compassion, calm presence, and dedication to going above and beyond for those in her care. She brings both warmth and professionalism to every visit.

Shakuntala

Shakuntala Makwana

Job Title: Care Assisant Joined: 2024

Meet Our Dedicated Carer, Shakuntala – admired for her gentle approach, reliability, and unwavering commitment to providing thoughtful, person-centred care. Her presence brings comfort and confidence to every family she supports.

Frequently Asked Questions about Kinnective Care Ltd

What Type of Services does Kinnective Care Ltd offer?

Kinnective Care Ltd offers Home Care.

How many Carers does Kinnective Care Ltd employ?

Kinnective Care Ltd employs 20 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Kinnective Care Ltd to verify any information. View our terms and conditions. Kinnective Care Ltd has an Enhanced Service - more info.