Alina Homecare Taunton

Suite 2.07 The Keep, Creech Castle, Bathpool, Taunton TA1 2DX
Review Us
9.5 5 Reviews
  • Alina Homecare Taunton, Taunton
Alina Homecare Taunton offers high quality home care for you or a loved one. This is backed up by excellent and comprehensive training for all Carers.

Alina Homecare Taunton covers these areas: Bishops Lydeard, Bridgwater, Huntworth, North Petherton, Taunton & Wellington.

Care Provided

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Adult Home Care (18+)
  • Respite Care

Personal Care & Household Services

  • Washing & Dressing
  • Medication Assistance (Oral)
  • Domestic Services / Home Help
  • Call in Service
  • Cleaning Service
  • Companionship
  • Food Preparation & Serving
  • Shopping Service / Errands
  • Sit in Service

Other Care Provided

  • Older Person Care
  • Dementia
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Hospital Discharge
  • High Dependency Care, two carers attending

Funding & Fees

We pride ourselves on providing excellent quality Home Care at competitive prices.
The costs of Home Care will vary depending on the type of care you need, how often you need it, and where you live. We offer everything from short visits to 24 hour Live In Care. If you have more complex needs, you may need two Home Carers per visit, so we can provide a cost for this too.
Live-in Care is generally considered to be a cost effective alternative to living in a care home, whilst still providing a level of independence. Everyone’s needs are different so the costs of Live-in Care can vary depending on the level of care required. Unlike other Home Care options, the costs of our Live-in Care remains the same wherever you live across the South of England.
We adapt our Home Care services to suit your specific requirements. Our Home Care costs include a personalised care plan, ensuring your care suits your needs, wishes and budget.
We want to make arranging Home Care as simple and easy as possible. When you contact your local Team, we’ll work with you to design a customised care plan. Once you choose our service, your care plan is kept under constant review so that it continues to suit you.
Your home. Your care. Your choice.

Good to Know

Group/Owner

Person in charge

  • Anita Manning (Branch Manager)
9.5

Alina Homecare Taunton has a Review Score of 9.5 (9.467) out of 10, based on 5 reviews in the last 2 years. Over all time Alina Homecare Taunton has 5 reviews.

Overall Experience

  • 5
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Date Published

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Overall Experience  Overall Experience 5.0 out of 5

From the very first contact Alina has been very easy to deal with. They listen carefully and try very hard to complete all the tasks. My mother did not want carers but her view has now changed. She accepts the help she is given gratefully. Staff I have met are very professional, caring and efficient.
My mother's health and quality of life have improved in the 4 months she has been receiving help from Alina.

Reply from Anita Manning, Branch Manager at Alina Homecare Taunton

Thank you so much for this lovely review. I am so pleased that your mother's quality of life and her health have improved since we have been visiting her. It is our pleasure to care for her. I will share your review with the team. Thank you for choosing Alina Homecare.

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Overall Experience  Overall Experience 5.0 out of 5

Our experience of Alina Homecare Taunton has been entirely positive. The staff have been exceptional and we have complete confidence in the care they're providing to my husband's parents. They are kind, flexible and highly responsive. This is particularly important because we don't live locally and
we sometimes need to organise extra help at very short notice. The app they provide access to is also very useful in keeping us updated on a daily basis. We wouldn't hesitate to recommend Alina Taunton to anyone looking for dedicated and well organised carers.

Reply from Anita Manning, Branch Manager at Alina Homecare Taunton

Many thanks for taking the time to write your review. I am pleased that you are finding the app useful. We are delighted that you are happy with the care that is provided. I will share your review with our team. We really appreciate your feedback.

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Overall Experience  Overall Experience 5.0 out of 5

From initially setting up the care for my parents some months ago through to the continuing daily support, I have been extremely impressed by the compassion and understanding shown by the Alina Homecare team.
Their flexibility and willingness to help at short notice for every aspect of my parents'
needs is something I didn't expect from care providers. They have gone "above and beyond" on many occasions and the daily visits are always delivered in a calm and caring fashion.
My mother has difficulty communicating and the team all take time to talk with Mum, not just doing the more practical support activities required.
I live some distance away from my parents and take great comfort knowing the manager and her team are there every day, twice a day.
Nothing seems too much trouble and I am so grateful for their help - thank you all so much.

Reply from Anita Manning, Branch Manager at Alina Homecare Taunton

Thank you so much for your fantastic review. I am so pleased that you are comforted by knowing that we are supporting your parents as you do not live in the area. I will share your amazing review with our team.

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Overall Experience  Overall Experience 5.0 out of 5

Exceptionally helpful and kind, always prepared to go above and beyond and happy to be called in an emergency, including for hospital admissions. Cannot recommend them highly enough. Have spent time getting to know Mum and Dad and would trust them to look after them in any situation. They have almost
become members of the extended family.

Reply from Anita Manning, Branch Manager at Alina Homecare Taunton

Thank you so much for your fantastic review. It is a pleasure to support your Mum and Dad. It's lovely to hear how our carers have made such a positive impact on your family. I will share this with the team.

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Overall Experience  Overall Experience 5.0 out of 5

My father had a spell in hospital earlier in the year and was having a live-in carer when he first came home. He was frail and had lost his confidence. When we had to then self-fund care, it was fortunate that we found Alina homecare. We met the manager and were immediately put at ease by her. Her and
her team have done wonders for my father, he is living at home by himself and has the team visit him 4 times a day. He is treated with dignity, respect and humour, (he loves a bit of friendly banter) and at 91 he is able to stay in his own home with all his things around him. Myself and my brother are so pleased we chose Alina Homecare as our father has flourished, they all treat him as an individual and take time to get to know him which clearly makes a huge difference.

Reply from Anita Manning, Branch Manager at Alina Homecare Taunton

Thank you for taking the time to leave a review. I will share your positive comments with the team. It is great to hear that we have done wonders with your father and he is flourishing with our support. I know that we all enjoy visiting Dad and sharing his banter.

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Current Review Score: 9.5 (9.467)

Overview of Review Score

The Review Score of 9.5 (9.467) out of 10 for Alina Homecare Taunton is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 5 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.5 out of 5 from 5 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.967 for Alina Homecare Taunton is calculated as follows: ( (29 Excellents x 5) + (1 Goods x 4) ) ÷ 30 Ratings = 4.967

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Alina Homecare Taunton is based on 5 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 = 4.5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

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Awards / Recognitions (7)

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Meet the Team (1)

Anita

Anita

Job Title: Registered Manager

Joined: 2024

Taunton's highly trained care team are proud to provide compassionate, high quality care at home for their clients.

Frequently Asked Questions about Alina Homecare Taunton

What Type of Services does Alina Homecare Taunton offer?

Alina Homecare Taunton offers Home Care.

How many Carers does Alina Homecare Taunton employ?

Alina Homecare Taunton employs 10 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Alina Homecare Taunton to verify any information. View our terms and conditions. Alina Homecare Taunton has an Enhanced Service - more info.