26/hr
All fees are variable dependent on the length and type of service required
Royal Care Canterbury has a Review Score of 8.0 (8.000) out of 10, based on 1 reviews in the last 2 years. Over all time Royal Care Canterbury has 1 review.
Review from Henry M (Son of Client) published on 30 April 2025
Submitted via Website •
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Overall Experience
5.0 out of 5
He was very weak and bed bound for the time he was at home(6 days) and Royal care were attending 3 times a
The teams that arrived and the care provided was absolutely fantastic. The teams would carry out tasks in a dignified and gentle manner, putting my father's comfort at their priority. They would talk to him and ask plenty how he feels and that is he comfortable. No corners were cut in regards to care and as a family we couldn't ask for anything more.
They were always easy to talk to over the phone too through all hours as I was always able to get hold of someone quickly.
I would recommend Royal care to anyone who finds themselves in a situation where extensive care is needed. Amazing people and care.
From my Father and family, thank you Royal care.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
The Review Score of 8.0 (8.000) out of 10 for Royal Care Canterbury is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 5.0 out of 5 from 1 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 3.0 out of 5 from 1 positive Reviews in the last 24 months.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 5.000 for Royal Care Canterbury is calculated as follows: ( (6 Excellents x 5) ) ÷ 6 Ratings = 5
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for Royal Care Canterbury is based on 1 Positive Reviews in the last 24 months and is calculated as follows: 3 = 3
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.
Care Quality Commission is responsible for the registration and inspection of social care services in England.
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Job Title: Director
Joined: 2011
Royal Care was originally founded in Dover back in 2011 by Sreelatha Vijayan. Sree is a Registered Nurse and has been working in A&E, trauma centres and care homes for the last 20 years, and continues to do so.
Sree is so passionate about caring and the work she does on a daily basis, that she decided there was a need to further support both the service users and the staff that work so very hard to provide exceptional care. This is where the concept of Royal Care began.
Job Title: Operational Manager/Nominated Individual
Joined: 2023
I have worked within the Care industry for 22 years in various different roles. I have worked my way up from being a carer to the nominated Individual. I have my NVQ5 and I am very passionate about delivering very high standards of care.
Job Title: Registered Manager
Joined: 2023
I am the Registered Manager for the Canterbury and Dover branches. I have worked in care for a while and have my NVQ5 and I strive to provide outstanding care to all our clients.
Job Title: Care Field Supervisor
Joined: 2024
Sarah has worked for Royal Care for a year now and has been in the care industry for 9 years. Sarah is very passionate about delivering person-centred care and ensures the Care Plans at Royal Care are person-centred and as detailed as possible.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Royal Care Canterbury to verify any information. View our terms and conditions. Royal Care Canterbury has an Enhanced Service – more info.
